Smava Berlin, Germany
Aug 01, 2017Full time
We are smava, the online credit comparison. Smava brings private borrowers together with a wide range of banks and private investors, offering consumers loans in the amount of 1,000 to 120,000 euros. Due to the highly developed scoring technology and the wide range of credit products, borrowers receive an immediate loan at the best conditions. Our credit customers use financing for a variety of projects, including auto financing, debt restructuring or renovations. The consultation is free, independent and is carried out by our lending experts. Sounds good - it is. The smava concept has convinced independent testers for years. In recent years, we have provided installment loans with a total value of more than € 2 billion. With headquarters in Berlin, we currently employ more than 220 employees. To be even more successful, we are looking for the best heads - we look for you as: Customer Consultant Inbound (m / w) Our four-headed team is the first stop for anyone who wants a credit, who has questions about his credit, or wants to invest. Customer satisfaction is always the focus. The availability of our hotline is ensured by changing working layers between 8 am and 7 pm. Voice from the team: "Professional work as well as a relaxed and relaxed environment determine the everyday life of our team. We keep our heads together and get ready to pack. " (Anja) This is what you do with us: Support of the customer hotline by accepting incoming customer calls, demand analysis and forwarding to the relevant contact persons in the company as well as, if necessary, recording the master data in our CRM system for new customers Collection and transmission of data records Support the sales team in other administrative tasks You are that: You already have professional experience in telephone customer advice A completed commercial training is desirable High degree of self-initiative, motivation and teamwork Good PC user experience (Microsoft Office) Communication strength and fun at customer contact Excellent service and customer orientation as well as quality awareness German at native speaker level in word and writing You like this: An open and dynamic company culture as well as a motivated team High self-responsibility and a wide range of possibilities Regular company and Teamevents (Mystery Lunch, Company Breakfast, Beerfriday, Summer Festival, etc.) International environment by employees from around 30 different nations No night work No cold cakes A company pension scheme sponsored by smava Internal language courses Smunch Lunch (smunch.co), the virtual canteen, at discounted smava prices BVG company ticket discount A nice central office in Berlin-Friedrichshain We are looking forward to your online application including cover letter, start date, salary, certificates and CV to Julia Schmelz. Please tell us how and where you have been aware of us.