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5 jobs found in cardiff

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Monzo
Mar 25, 2022
Full time
Remote: Customer Service Representative
Monzo Cardiff, UK
We're looking for detail-oriented, empathetic problem solvers to join our remote Customer Operations (COps) team. At Monzo, we’re building a new kind of bank. One that lives in your smartphone and helps you take control of your money. We're on a mission to make money work for everyone and to do this we need to grow our amazing customer support team to make sure every customer gets access to 24/7 customer support through our app and on the phone.  🚀 COps are the heart of Monzo  ❤️ You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of Monzo, and the main way our customers communicate with us. We want to delight our customers in any way possible. It can be something small like wishing someone a happy birthday. Or something bigger, like cycling a new bank card over to someone who needs it urgently. What will you be doing day-to-day?  💬 Providing the best customer...
Monzo
Mar 25, 2022
Part time
Remote: Weekend Nights Customer Service Representative
Monzo Cardiff, UK
We're looking for detail-oriented, empathetic problem solvers to join our Customer Operations (COps) team working Friday night, Saturday night and Sunday night team based remotely. At Monzo, we’re building a new kind of bank. One that lives in your smartphone and helps you take control of your money. We're on a mission to make money work for everyone and to do this we need to grow our amazing customer support team to make sure every customer gets access to 24/7 customer support through our app and on the phone.  🚀 COps are the heart of Monzo  ❤️ You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of Monzo, and the main way our customers communicate with us. We want to delight our customers in any way possible. It can be something small like wishing someone a happy birthday. Or something bigger, like cycling a new bank card over to someone who needs it urgently. What will...
Monzo
Mar 25, 2022
Part time
Weekend: Customer Service Representative
Monzo Cardiff, UK
We're looking for detail-oriented, empathetic problem solvers to join our Customer Operations (COps) team working 2 days (16 hours per week) on weekends in our Cardiff office (check out what our team say about working in Cardiff  here ) and being remotely based.  At Monzo, we’re building a new kind of bank. One that lives in your smartphone and helps you take control of your money. We're on a mission to make money work for everyone and to do this we need to grow our amazing customer support team to make sure every customer gets access to 24/7 customer support through our app and on the phone.  🚀 COps are the heart of Monzo  ❤️ You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of Monzo, and the main way our customers communicate with us. We want to delight our customers in any way possible. It can be something small like wishing someone a happy birthday. Or...
ANNA Money
Apr 23, 2021
Full time
ANNA Customer Assistant
ANNA Money City Centre, Cardiff, UK
Wanted: Full Time Absolutely No-Nonsense Admin Assistants Location: The ANNA Experience Team, Cardiff Salary (Full-time): £21,000-£23,000 The set up ANNA Money is a business current account and admin assistant. A lot of our customers are new to the business world, so we offer 24/7 support to help them grow their business from the ground up 🌱 Our aim is to provide next level customer service to all businesses, big and small. We're going through a period of rapid growth and we're looking for 12 people to join our expanding Cardiff team. Once we’ve found the right people to join our team, it could be a while before we hire again. So don’t miss the opportunity to join a growing Fintech startup, and send us your CV today! Role requirements A drive to help people. In essence, you’ll be an on-call assistant for small business owners, entrepreneurs and freelancers.  Deliver exceptional customer support across several platforms,...
ANNA Money
Apr 23, 2021
Full time
ANNA Customer Assistant (Compliance Circle)
ANNA Money City Centre, Cardiff, UK
Wanted: Full Time Absolutely No-Nonsense Admin Assistant (Compliance) Location: The ANNA Experience Team, Cardiff Salary (Full-time): £21,000-£24,500 The set up ANNA Money is a business current account and admin assistant. A lot of our customers are new to the business world, so we offer 24/7 support to help them grow their business from the ground up 🌱 Our aim is to provide legendary customer service to all businesses, big and small. The Compliance circle has a big role in this, and helps to onboard our customers so that they can get the most out of their ANNA account. We're going through a period of rapid growth and we're looking for people to join our expanding Cardiff Compliance circle. Once we’ve found the right people to join our team, it could be a while before we hire again. So don’t miss the opportunity to join a growing Fintech startup, and send us your CV today! Role requirements A good understanding of KYC and CDD....
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