21 jobs found in santa monica

We’re looking for rockstar leader who holds in-depth experience and understanding of the entire employee lifecycle and scaling workforces across the globe! We are looking for someone who leads by serving, is exceptionally imaginative, adaptable, collaborative, and truly excited about Tala’s mission. This role is responsible for overseeing all of the global people functions in accordance with Tala’s culture, values and operating principles, respective labor laws as we march towards our company goals. In addition to being responsible for guiding and coaching the incumbent team to meet and exceed department KPIs, you will also groom and build the team to support Tala’s needs as the workforce scales across different countries. The VP of People Ops will be a member of the leadership team and will report directly to the CEO and Founder. Your Responsibilities: Oversee Tala’s global talent acquisition, onboarding, talent operations,...

We’re looking for a passionate, hands-on marketer who is interested in solving one of the world's largest problems, financial inclusion. Our team is doing cutting-edge work in data science and machine learning, using unique data to give people in emerging markets access to credit — something they’ve never had before. This role will be a major contributor to realizing the vision of unlocking financial access, choice, and control for underserved people globally. The User Acquisition Manager will develop and implement our paid acquisition strategy across all markets. The ideal candidate is analytical, has a knack for optimization and holds experience running large scale direct response campaigns. Responsibilities: Launch, manage, and optimize paid campaigns across Facebook and search Monitor, optimize, and report performance of campaigns on an ongoing basis Coordinate with the brand/creative team to provide recommendations on ad creative and copy...

At Tala, we’re driven by building products that accelerate financial inclusion for underbanked or underserved consumers globally. Our customers are savvy and want more than just basic access; they want beautiful, easy-to-use products that put them in control of their financial lives. Our Marketing team is passionate about delivering a unique and innovative financial experience across all phases of the customer journey, in all the markets where Tala operates. The ideal candidate will be passionate about doing the same. In this role, you will be the main funnel and designer for marketing creative. You’ll spend the majority of your time creating and providing feedback on materials for brand marketing campaigns, digital acquisition creative, as well as other online and offline marketing collateral. You should exhibit a thoughtful approach to producing quality design and help establish a high visual design standard that is relevant and resonant in a variety of...

Tala is looking for an experienced, talented researcher to help lead design and mobile UI/UX research for our platform. The researcher should have significant experience in consumer mobile products and product discovery.  In addition, experience in the digital space in emerging markets and our target market is strongly preferred. This role is part of the Product Impact & Insights Group, which covers strategic and user research, usability testing, human-centered design, and early concept testing.  You and your team are responsible for ensuring we have the best understanding of our customers’ lives, attitudes, and behaviors. Your research will support many teams--including Product, Credit, Data Science, and Growth--and will be at the center of our mission to provide financial access, choice and control. Responsibilities Bridge user insights and product building Facilitate discovery research activities around need-finding, early/rapid...

We’re looking for a Senior QA Automation Engineer/SDET who happens to have a passion in testing and quality assurance. You will help plan, estimate, coordinate, and automate testing activities for our financial platform that is serving millions of users across the world. You will also work with product managers, developers, and customer service agents to ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved. The role is based in Santa Monica office and you will be reporting to the Release Manager. Responsibilities: Contribute to the development and growth of automation test coverage for the entire backend architecture In collaboration with QA Architect contribute to building, expanding and maintenance of our automation frameworks and tests suites Create detailed, comprehensive and well-structured test plans and test cases Design, develop, and execute automated test harnesses around Backend APIs Write...

We’re looking for a passionate, hands-on marketer who is interested in solving one of the world's largest problems, financial inclusion. Our team is doing cutting-edge work in data science and machine learning, using unique data to give people in emerging markets access to credit — something they’ve never had before. This role will be a major contributor to realizing the vision of unlocking financial access, choice, and control for underserved people globally. Our customer base is entirely mobile, and the Senior Lifecycle Marketing Manager will lead a small team focused on executing our mobile marketing and customer engagement strategy across all markets. Ideal candidates have demonstrated deep expertise in driving large-scale A/B tests, implementing retention programs, and end-to-end marketing analytics management. Responsibilities: Set the strategy and roadmap for how we’ll use mobile lifecycle marketing to reach our customer engagement &...

We’re looking for a Senior DevOps Engineer to support and maintain the core components of our financial platform and scale it to serve millions of users across the world. The technical scope of the project is broad and leverages a variety of cutting-edge commercial and open source tools to get the job done. Responsibilities: Assist in infrastructure migration process to IaC (Infrastructure as Code) Build and deploy monitoring and alerting systems across our entire infrastructure Complete migration to CI/CD deployment model Support integration projects with 3rd party services (Payment Rails, SMS/Email, KYC, Analytics, etc.) Build, maintain, and own InfoSec compliance efforts by implementing and enforcing appropriate processes and standards across the organization Maintain, review, propose and implement improvements to existing infrastructure, tools and processes Qualifications: Tinkerer - you love to try out new tools and...

At Tala, we are connecting millions of people to the financial services they deserve. The Data Analytics team operates in a nimble working style, flexing between a variety of business questions and data needs at the company. We are asked to investigate and solve big questions other companies have yet to find solutions for such as digital identity management and understanding customers fully based on their mobile data. You will be part of an innovative and fast growing team that pushes to provide access, choice, and control to thousands of customers. As a  Senior Data Analyst , your goal is to deeply understand internal client needs and to build out data products that provide the company with real-time and in-depth insights about our diverse customer base. This role will be based out of our Santa Monica, CA office. In this role you will: Live and search for data: you build datasets and reports that resolve key insights about our customers through internal and...

Tala is looking for a detail-oriented and dynamic Senior Accountant with experience working in a rapidly growing, hands-on, start-up environment. This position requires excellent communication, an ability to think critically and creatively, attention to detail and a team-oriented attitude. Responsibilities: Assist Controller with all aspects of Tala’s accounting department which includes, but is not limited to, the company's consolidated financial statements, general ledger, portfolio accounting, payroll, accounts payable, reconciliation of balance sheet accounts, budgeting, tax compliance, and various special analyses or projects. Maintain adequate and effective processes to improve the close and reporting cycles to ensure timely and accurate reporting. Responsible for ensuring compliance with all applicable laws, rules and regulations Follow corporate policies and procedures such as invoice processing, cash management and expense policies. Manage...

Drive product initiatives in emerging markets for the purpose of unlocking financial access, choice, and control for the underserved. Join a cross-functional squad of LA and in-country team members to develop deep user understanding to deliver user-centric solutions. Responsibilities: Ship product, deliver on KPIs and develop deep product expertise within a cross-functional team: Emerging Markets: Establish product-market fit for Tala in an emerging market Growth: Grow all markets along acquisition, activation and retention KPIs Credit: Create global credit businesses that are locally relevant and sustainable Platform: Develop global tools and modules used by internal users Develop a strong understanding of in-country context, user needs, and competitive landscape Be the team champion to ensure team alignment, advocate product and elevate morale Global travel required Requirements: 3+ years product experience, preferably in any of...

Lead the development of a platform that is a force multiplier for Tala’s product development and business operations. Lead a cross-functional squad of remote and local team members to establish common global components by developing a deep understanding of the needs of our internal customers. Responsibilities: Lead the development of common components whether it be the interface between data science and engineering or tools used by internal users to administer the loan servicing or CX platform Develop a strong understanding of when to enable consistency across the platform and when to allow customizations due to specific country needs Partner with and be central hub for various functions: Engineering, Credit, Data, and CX Collaborate with Program Management to ensure consistent agile practices and reporting Requirements: 6+ years technical experience working on platform products; personal finance, emerging markets, or payments experience a...

Lead global credit initiatives to unlock financial access, choice, and control for the underserved by building out financial products for the Tala ecosystem. This role will lead a cross-functional squad of local and in-country team members to improve an user’s financial health by developing a deep understanding of the user and delivering user-centric solutions. Responsibilities: Create global credit businesses that are locally relevant and sustainable Lead cross-functional squad to align, prioritize, and execute roadmap against financial KPIs Scale operational needs such as identity verification, payments negotiations Partner with credit, data and collections teams to ship both user-facing and internal products Develop strong understanding of in-country context, user needs, and competitive landscape Requirements: 6+ years product experience in credit; consumer mobile, emerging markets, payments experience a plus Deep understanding of...

The Engineering Manager (EM) manages and recruits a team of Mobile Engineers. As a coach and mentor, the EM guides the team towards advancing Tala’s mission and business objectives. As a leader within the Engineering guild, the EM ensure consistent practice of Tala’s engineering processes and standards. This is a management role within Tala’s management track. You will report to the Head of Engineering and collaborate cross-functionally with all Tala teams. THE ROLE: Lead and manage current team of Mobile Engineers to execute on current roadmap Effectively manage team as a highly technical and hands-on coder when needed Recruit, mentor, and level-up 5-10 Engineers Review design documents, perform code reviews, and weigh in on implementation choices Support and collaborate with cross functional teams (Product, Data, Credit, and Business Development) to ship scalable software solutions Continually improve our codebase with clean and...

We are looking for a strategic Finance Manager that is passionate about developing a deep understanding of the business and using data to inform key business initiatives and decisions. Drive key strategic analysis around key business initiatives and help inform decision-making through data and modeling.  Responsibilities: Understand the key drivers of the business (e.g. growth, repayment, conversion, unit economics/lifetime value of customer), identify the different levers and trade-offs, and work with cross-functional and leadership teams to align on strategy and define the metrics that drive the business Perform detailed financial analysis to model out new investments and strategic initiatives (e.g. ROI, market comparables, market sizing, etc.), identifying the potential risks & opportunities across different scenarios Report on monthly financial performance and analyze variances to plan/forecast, articulating the impact to the business from both...

We are looking for a Data Scientist interested in solving one of the world's largest problems: financial inclusion. Our team is doing cutting edge work in the field of Data Science and Machine Learning, using unique data to give people in emerging markets access to something that they’ve never had before - credit. Our Data Scientists work directly with Credit, Engineering, and Data Analytics teams to develop and iterate models that promote our vision of financial access for a billion people in emerging markets around the world. We leverage a unique, diverse, and deep data set, including text, network analysis, and image recognition. You’ll be surprised by the connections between our different data sources!  Our Data Scientist are tasked with finding and communicating these connections to the team while integrating them into various models. If you are motivated to change the world through financial freedom and love working with people and data to achieve this...

We’re looking for a Data Platform Engineer to design and implement core components of our data platform and scale it to serve millions of users across the world. In this role you will lead these vital initiatives. We expect you to work collaboratively with the data science and analytics teams to ship scalable software solutions. Your work takes into consideration the holistic user experience from mobile to data science driven loan decision. You value the craftsmanship of clean and efficient code as well as solving problems using the most appropriate technology. You help set the standards and drive your teammates’ productivity. Responsibilities: Develop and deploy platforms, services, abstractions, and frameworks that enable Data Science to iterate and launch data models into production Design and implement database and storage solutions that fit the needs for both data transaction and reporting Mentor engineers, data scientists, and analysts on best...

At Tala, we are connecting millions of people to the financial services they deserve. The Data Analytics team operates in a nimble working style, flexing between a variety of business questions and data needs at the company. We are asked to investigate and solve big questions other companies have yet to find solutions for such as digital identity management and understanding customers fully based on their mobile data. You will be part of an innovative and fast growing team that pushes to provide access, choice, and control to millions of customers. As a Data Analyst, your goal is to deeply understand internal client needs and to build out data products that provide the company with real-time and in-depth insights about our diverse customer base. This role will be based out of our Santa Monica, CA office. In this role you will: Be a key resource: become an expert on Tala’s data infrastructure, analytics tools, and best practices in data-driven research for the...

Tala is looking for a highly motivated Customer Experience Training and Quality Manager to help us create exceptional training and quality assessment programs for our Customer Experience team.  Tala  is a world leader in providing direct loans and financial services in emerging markets. We are a global team with diverse backgrounds who are singularly focused on using technology, data and customer-centric approach to meet the financial needs of the 2+ billion people of the emerging global middle class. As the Customer Experience Training and Quality Manager, you will work with the global Customer Experience team, located in each of Tala’s markets. The role focus is to develop, implement and improve training programs to  help local teams enhance our customer engagement behavior, and ensure that Tala is engaged in best in class customer support. A candidate successful in this role would be someone who understands adult learning, is cognizant of cultural...

Tala is looking for a dynamic CFO to take our company and mission to the next level.  The CFO will serve as a key member of the executive team and is a key architect of the company’s financial operations and funding strategy as the company passionately grows its product offering in existing geographies and adds new growth markets.  You will partner with management and the Board of Directors to assess the company’s funding needs, design a capital access program suitable for the company’s global consumer lending platform, drive a coherent strategy on the use of the company’s funds and serve as a broad strategic partner on all operational and regulatory matters. The CFO role is responsible for delivering valuable business analysis as well as defining and reporting valuable metrics that lead to insightful business decision-making and effective execution.  You will also build out and lead the finance function as we scale. This is an...

We’re looking for a Senior Backend Engineer to design and implement core components of our financial platform and scale that platform to serve millions of users across the world. The technical scope of the project is broad and calls for technical expertise across a wide range of problem domains. As a senior member of the engineering team, we expect you to work with cross functional teams (product, data science, credit) to ship scalable software solutions. You value the craftsmanship of clean and efficient code as well as the skill of solving problems using the most appropriate technology. You help set the standards and drive your teammates’ productivity. Responsibilities: Design and implement product features as defined in the roadmap. Own and maintain substantial portions of the backend infrastructure. Code, using cutting-edge platforms and interacting with our data science team. Mentor and grow junior engineers on best practices and code...