We’re looking for rockstar leader who holds in-depth experience and understanding of the entire employee lifecycle and scaling workforces across the globe! We are looking for someone who leads by serving, is exceptionally imaginative, adaptable, collaborative, and truly excited about Tala’s mission.
This role is responsible for overseeing all of the global people functions in accordance with Tala’s culture, values and operating principles, respective labor laws as we march towards our company goals. In addition to being responsible for guiding and coaching the incumbent team to meet and exceed department KPIs, you will also groom and build the team to support Tala’s needs as the workforce scales across different countries.
The VP of People Ops will be a member of the leadership team and will report directly to the CEO and Founder.
Your Responsibilities:
Oversee Tala’s global talent acquisition, onboarding, talent operations, people analytics, organization development and effectiveness and labor compliance efforts.
Coach, groom and lead a world-class, innovative People Ops team that effectively supports and serves the global Tala team.
Serve as a counselor, coach and strategic advisor on all human capital matters and their impact on Tala’s strategic and cultural objectives.
Oversee the development of staffing strategies and implementation plans and programs to identify talent within and outside the organization for positions of responsibility. Identify appropriate and effective external sources for candidates for all levels within the organization.
Oversee talent management through proper succession planning programs for key contributor and management positions, training and development programs for preparing employees for more significant responsibilities.
Oversee development of progressive and proactive compensation and benefits programs to provide motivation, incentives and rewards for effective performance.
Evaluate and advise on the impact of long-range planning of new programs/strategies and regulatory action as those items affect the attraction, motivation, development and retention of Tala’s human capital.
Qualities we are looking for:
You’re direct with feedback, quick to admit mistakes, and collaborative with others
Strong written and oral executive communication skills, and the ability to drive to an agreement
You have an insatiable intellectual curiosity to identify and implement new ways to continually improve results
“Harder, better, faster, stronger” - you are relentless and won’t stop till we’ve changed the financial system
Results oriented, both for our bottom line and our social impact
“Do not rest on your laurels” - don't fall back on old habits; you constantly look for new approaches and solutions.
Put the needs of others first to help people develop and perform as highly as possible as a servant leader
You believe in and work to uphold Tala’s highest level value, Radical Trust, both within the office walls and with our customers around the world.
Our Requirements:
Experience leading scaling a tech startup from <100 people to 500+ people across multiple offices in a leadership People Ops role
Operated at the leadership level for a 300+ person startup
Extensive experience in organization development and effectiveness across various functions within technology startup
Extensive experience managing labor compliance requirements
Extensive experience building and scaling people analytics function
Personally recruited, retained, and groomed People Ops team, including talent operations and overall recruiting functions
Preferred Qualifications:
International offices experience
Fintech experience
About Tala:
Tala is a mobile technology and data science company that is working to deliver financial access, choice and control to underserved people around the world. Tala’s smartphone app instantly evaluates customers for credit using only the data on their devices and delivers customized loans in minutes.
Tala, formerly known as InVenture, is backed by IVP, Ribbit Capital, Lowercase Capital, Data Collective, Collaborative Fund and other leading venture and impact investors. In 2016, Fast Company ranked Tala, formerly known as InVenture, as one of its top 10 companies in Money, and Forbes named Tala as one of the top 50 FinTech companies in the world. Additionally, Tala’s work has been highlighted by the New York Times , the Financial Times , the Wall Street Journal , TED, and Wired , among others.
Jul 12, 2018
Full time
We’re looking for rockstar leader who holds in-depth experience and understanding of the entire employee lifecycle and scaling workforces across the globe! We are looking for someone who leads by serving, is exceptionally imaginative, adaptable, collaborative, and truly excited about Tala’s mission.
This role is responsible for overseeing all of the global people functions in accordance with Tala’s culture, values and operating principles, respective labor laws as we march towards our company goals. In addition to being responsible for guiding and coaching the incumbent team to meet and exceed department KPIs, you will also groom and build the team to support Tala’s needs as the workforce scales across different countries.
The VP of People Ops will be a member of the leadership team and will report directly to the CEO and Founder.
Your Responsibilities:
Oversee Tala’s global talent acquisition, onboarding, talent operations, people analytics, organization development and effectiveness and labor compliance efforts.
Coach, groom and lead a world-class, innovative People Ops team that effectively supports and serves the global Tala team.
Serve as a counselor, coach and strategic advisor on all human capital matters and their impact on Tala’s strategic and cultural objectives.
Oversee the development of staffing strategies and implementation plans and programs to identify talent within and outside the organization for positions of responsibility. Identify appropriate and effective external sources for candidates for all levels within the organization.
Oversee talent management through proper succession planning programs for key contributor and management positions, training and development programs for preparing employees for more significant responsibilities.
Oversee development of progressive and proactive compensation and benefits programs to provide motivation, incentives and rewards for effective performance.
Evaluate and advise on the impact of long-range planning of new programs/strategies and regulatory action as those items affect the attraction, motivation, development and retention of Tala’s human capital.
Qualities we are looking for:
You’re direct with feedback, quick to admit mistakes, and collaborative with others
Strong written and oral executive communication skills, and the ability to drive to an agreement
You have an insatiable intellectual curiosity to identify and implement new ways to continually improve results
“Harder, better, faster, stronger” - you are relentless and won’t stop till we’ve changed the financial system
Results oriented, both for our bottom line and our social impact
“Do not rest on your laurels” - don't fall back on old habits; you constantly look for new approaches and solutions.
Put the needs of others first to help people develop and perform as highly as possible as a servant leader
You believe in and work to uphold Tala’s highest level value, Radical Trust, both within the office walls and with our customers around the world.
Our Requirements:
Experience leading scaling a tech startup from <100 people to 500+ people across multiple offices in a leadership People Ops role
Operated at the leadership level for a 300+ person startup
Extensive experience in organization development and effectiveness across various functions within technology startup
Extensive experience managing labor compliance requirements
Extensive experience building and scaling people analytics function
Personally recruited, retained, and groomed People Ops team, including talent operations and overall recruiting functions
Preferred Qualifications:
International offices experience
Fintech experience
About Tala:
Tala is a mobile technology and data science company that is working to deliver financial access, choice and control to underserved people around the world. Tala’s smartphone app instantly evaluates customers for credit using only the data on their devices and delivers customized loans in minutes.
Tala, formerly known as InVenture, is backed by IVP, Ribbit Capital, Lowercase Capital, Data Collective, Collaborative Fund and other leading venture and impact investors. In 2016, Fast Company ranked Tala, formerly known as InVenture, as one of its top 10 companies in Money, and Forbes named Tala as one of the top 50 FinTech companies in the world. Additionally, Tala’s work has been highlighted by the New York Times , the Financial Times , the Wall Street Journal , TED, and Wired , among others.
We’re looking for a passionate, hands-on marketer who is interested in solving one of the world's largest problems, financial inclusion. Our team is doing cutting-edge work in data science and machine learning, using unique data to give people in emerging markets access to credit — something they’ve never had before. This role will be a major contributor to realizing the vision of unlocking financial access, choice, and control for underserved people globally.
The User Acquisition Manager will develop and implement our paid acquisition strategy across all markets. The ideal candidate is analytical, has a knack for optimization and holds experience running large scale direct response campaigns.
Responsibilities:
Launch, manage, and optimize paid campaigns across Facebook and search
Monitor, optimize, and report performance of campaigns on an ongoing basis
Coordinate with the brand/creative team to provide recommendations on ad creative and copy based on performance
Manage and streamline the integration of all marketing data with existing analytics stack
Help shape the development of technical tools designed to streamline UA operations and analysis
Interface with regional marketers to localize each campaign
Develop app store optimization (ASO) strategies to ensure that all our apps appear at the top of the search results and to maximize install conversion rate
Requirements:
2+ years of mobile user acquisition experience on Facebook and search
Demonstrated ability to effectively manage and optimize a performance marketing budget across top marketing channels
Ample knowledge about the mobile advertising industry
Strong analytical approach to acquisition funnel metrics measurement, campaign performance and optimizations
Creative problem-solving acumen, with the analytical rigor to verify or invalidate assumptions
Strong experience conceiving, testing, and optimizing ad creatives
Humility, empathy, true collaborator, service-oriented attitude of “Customer First”
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 12, 2018
Full time
We’re looking for a passionate, hands-on marketer who is interested in solving one of the world's largest problems, financial inclusion. Our team is doing cutting-edge work in data science and machine learning, using unique data to give people in emerging markets access to credit — something they’ve never had before. This role will be a major contributor to realizing the vision of unlocking financial access, choice, and control for underserved people globally.
The User Acquisition Manager will develop and implement our paid acquisition strategy across all markets. The ideal candidate is analytical, has a knack for optimization and holds experience running large scale direct response campaigns.
Responsibilities:
Launch, manage, and optimize paid campaigns across Facebook and search
Monitor, optimize, and report performance of campaigns on an ongoing basis
Coordinate with the brand/creative team to provide recommendations on ad creative and copy based on performance
Manage and streamline the integration of all marketing data with existing analytics stack
Help shape the development of technical tools designed to streamline UA operations and analysis
Interface with regional marketers to localize each campaign
Develop app store optimization (ASO) strategies to ensure that all our apps appear at the top of the search results and to maximize install conversion rate
Requirements:
2+ years of mobile user acquisition experience on Facebook and search
Demonstrated ability to effectively manage and optimize a performance marketing budget across top marketing channels
Ample knowledge about the mobile advertising industry
Strong analytical approach to acquisition funnel metrics measurement, campaign performance and optimizations
Creative problem-solving acumen, with the analytical rigor to verify or invalidate assumptions
Strong experience conceiving, testing, and optimizing ad creatives
Humility, empathy, true collaborator, service-oriented attitude of “Customer First”
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
At Tala, we’re driven by building products that accelerate financial inclusion for underbanked or underserved consumers globally. Our customers are savvy and want more than just basic access; they want beautiful, easy-to-use products that put them in control of their financial lives. Our Marketing team is passionate about delivering a unique and innovative financial experience across all phases of the customer journey, in all the markets where Tala operates. The ideal candidate will be passionate about doing the same.
In this role, you will be the main funnel and designer for marketing creative. You’ll spend the majority of your time creating and providing feedback on materials for brand marketing campaigns, digital acquisition creative, as well as other online and offline marketing collateral. You should exhibit a thoughtful approach to producing quality design and help establish a high visual design standard that is relevant and resonant in a variety of markets and contexts.
The ideal candidate has the ability to work in quick production cycles and an interest in how creative affects performance and growth metrics. You have a stellar mix of visual acumen, creative thinking, writing, project management, a genuine curiosity in data and are passionate about making high-quality brand and growth creative. You understand the importance of helping build a global brand with creative that resonates in different countries across the world.
Responsibilities:
Partner with internal stakeholders to produce visual design creative (including animated videos and illustrations) for digital marketing campaigns across all channels including ads, email, social media, out-of-home and more
Work closely with the Product Design team and Marketing team to develop and evolve the Tala visual brand
Develop and maintain a brand toolkit consisting of visual guidelines, templates, and digital assets to be shared with internal and external partners
Manage agency/vendor asset production
Collaborate with regional marketers to localize campaigns across our key markets including in East Africa, the Philippines and Mexico
Leverage data & learnings to inform the creative process and final designs
Generate ideas, inspire your teammates, respectfully give and receive feedback
Ability to self-manage to meet multiple deadlines, prioritize work, and keep projects moving forward
Requirements
5+ years of experience working in graphic design, animation or illustration
Skills in two or more disciplines: graphic design, 2D animation or illustration
A link to an online portfolio showcasing relevant work (include link on your resume)
Experience working with consumer brands either in-house or via agency
Some experience using and managing a lightweight design system
Strong command of design principles, typography, color theory, and conceptual thinking
Expert knowledge of the Adobe Creative Cloud suite, particularly Photoshop and Illustrator (or Sketch). Experience with InDesign and After Effects a plus
Collaborative and fun! You love working across multiple teams with passionate, fun people who believe in the Tala mission.
Jul 12, 2018
Full time
At Tala, we’re driven by building products that accelerate financial inclusion for underbanked or underserved consumers globally. Our customers are savvy and want more than just basic access; they want beautiful, easy-to-use products that put them in control of their financial lives. Our Marketing team is passionate about delivering a unique and innovative financial experience across all phases of the customer journey, in all the markets where Tala operates. The ideal candidate will be passionate about doing the same.
In this role, you will be the main funnel and designer for marketing creative. You’ll spend the majority of your time creating and providing feedback on materials for brand marketing campaigns, digital acquisition creative, as well as other online and offline marketing collateral. You should exhibit a thoughtful approach to producing quality design and help establish a high visual design standard that is relevant and resonant in a variety of markets and contexts.
The ideal candidate has the ability to work in quick production cycles and an interest in how creative affects performance and growth metrics. You have a stellar mix of visual acumen, creative thinking, writing, project management, a genuine curiosity in data and are passionate about making high-quality brand and growth creative. You understand the importance of helping build a global brand with creative that resonates in different countries across the world.
Responsibilities:
Partner with internal stakeholders to produce visual design creative (including animated videos and illustrations) for digital marketing campaigns across all channels including ads, email, social media, out-of-home and more
Work closely with the Product Design team and Marketing team to develop and evolve the Tala visual brand
Develop and maintain a brand toolkit consisting of visual guidelines, templates, and digital assets to be shared with internal and external partners
Manage agency/vendor asset production
Collaborate with regional marketers to localize campaigns across our key markets including in East Africa, the Philippines and Mexico
Leverage data & learnings to inform the creative process and final designs
Generate ideas, inspire your teammates, respectfully give and receive feedback
Ability to self-manage to meet multiple deadlines, prioritize work, and keep projects moving forward
Requirements
5+ years of experience working in graphic design, animation or illustration
Skills in two or more disciplines: graphic design, 2D animation or illustration
A link to an online portfolio showcasing relevant work (include link on your resume)
Experience working with consumer brands either in-house or via agency
Some experience using and managing a lightweight design system
Strong command of design principles, typography, color theory, and conceptual thinking
Expert knowledge of the Adobe Creative Cloud suite, particularly Photoshop and Illustrator (or Sketch). Experience with InDesign and After Effects a plus
Collaborative and fun! You love working across multiple teams with passionate, fun people who believe in the Tala mission.
Tala is looking for an experienced, talented researcher to help lead design and mobile UI/UX research for our platform. The researcher should have significant experience in consumer mobile products and product discovery. In addition, experience in the digital space in emerging markets and our target market is strongly preferred.
This role is part of the Product Impact & Insights Group, which covers strategic and user research, usability testing, human-centered design, and early concept testing. You and your team are responsible for ensuring we have the best understanding of our customers’ lives, attitudes, and behaviors. Your research will support many teams--including Product, Credit, Data Science, and Growth--and will be at the center of our mission to provide financial access, choice and control.
Responsibilities
Bridge user insights and product building
Facilitate discovery research activities around need-finding, early/rapid prototyping, and related processes like design sprints
Lead complex user research projects - design and deliver high-value studies both in the field and remotely
Build a scalable international practice around design and mobile UI/UX research
Manage and coach researchers located in emerging markets
Hire additional researchers to grow the team as needed
Stand up a process of regular user feedback (surveys, user testing) in emerging markets
Create user research toolkits to spread best practices across Tala
Coach other functions on basic user research
Leverage our extensive mobile data to pioneer new research techniques
Qualifications
5+ years experience as a User Researcher, 2+ years managing people
Core expertise in research for consumer mobile products and product discovery
Strongly Preferred: Significant experience in emerging markets or underserved populations
Preferred: Experience in financial services
Broad experience across the range of qual and quant research toolkit, from contextual inquiry to interactive design to quant surveys, usability testing and A/B testing
Strong in tools of analysis and synthesis: Excel, PowerPoint or GoogleSlides
Advanced Degree in HCI, Human Centered Design, International Development, Social Anthropology, or something similar
The grit and drive to thrive in the uncertainty of a startup environment
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 12, 2018
Full time
Tala is looking for an experienced, talented researcher to help lead design and mobile UI/UX research for our platform. The researcher should have significant experience in consumer mobile products and product discovery. In addition, experience in the digital space in emerging markets and our target market is strongly preferred.
This role is part of the Product Impact & Insights Group, which covers strategic and user research, usability testing, human-centered design, and early concept testing. You and your team are responsible for ensuring we have the best understanding of our customers’ lives, attitudes, and behaviors. Your research will support many teams--including Product, Credit, Data Science, and Growth--and will be at the center of our mission to provide financial access, choice and control.
Responsibilities
Bridge user insights and product building
Facilitate discovery research activities around need-finding, early/rapid prototyping, and related processes like design sprints
Lead complex user research projects - design and deliver high-value studies both in the field and remotely
Build a scalable international practice around design and mobile UI/UX research
Manage and coach researchers located in emerging markets
Hire additional researchers to grow the team as needed
Stand up a process of regular user feedback (surveys, user testing) in emerging markets
Create user research toolkits to spread best practices across Tala
Coach other functions on basic user research
Leverage our extensive mobile data to pioneer new research techniques
Qualifications
5+ years experience as a User Researcher, 2+ years managing people
Core expertise in research for consumer mobile products and product discovery
Strongly Preferred: Significant experience in emerging markets or underserved populations
Preferred: Experience in financial services
Broad experience across the range of qual and quant research toolkit, from contextual inquiry to interactive design to quant surveys, usability testing and A/B testing
Strong in tools of analysis and synthesis: Excel, PowerPoint or GoogleSlides
Advanced Degree in HCI, Human Centered Design, International Development, Social Anthropology, or something similar
The grit and drive to thrive in the uncertainty of a startup environment
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
We’re looking for a Senior QA Automation Engineer/SDET who happens to have a passion in testing and quality assurance. You will help plan, estimate, coordinate, and automate testing activities for our financial platform that is serving millions of users across the world. You will also work with product managers, developers, and customer service agents to ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved. The role is based in Santa Monica office and you will be reporting to the Release Manager.
Responsibilities:
Contribute to the development and growth of automation test coverage for the entire backend architecture
In collaboration with QA Architect contribute to building, expanding and maintenance of our automation frameworks and tests suites
Create detailed, comprehensive and well-structured test plans and test cases
Design, develop, and execute automated test harnesses around Backend APIs
Write scripts and perform load tests against Backend servers
Actively participate in code reviews conducted by the developers
Perform thorough regression/smoke tests before code deployments
Actively monitor post-release metrics to identify any defects that may have slipped through the cracks
Contribute to continuous integration and continuous deployment
Work with customer service, product, and development teams to identify and track bugs
Review requirements specifications and provide timely and meaningful feedback
Requirements:
Experience - Bachelor’s degree in computer science, or related field, + minimum 3 years of experience as software engineer, software automation engineer, technical quality engineer, or related field
Detailed oriented - keen eye for details ranging from copy to pixels. Ability to communicate those details to others and translate to specs
Team player - enjoy working closely with engineers, product managers, and cross-functional teams
Initiative - highly motivated and self-disciplined. You can work independently and be productive
Startup ready - Excellent ability to prioritize and communication in a fast pace environment
Preferred Skills & Requirements:
Experience working in Agile development process (Scrum, Kanban, Scrumban)
Experience building test automation (Java/Groovy/Kotlin/Python, Spock/Cucumber, Jenkins, Shell Scripting, Linux, Mac OS)
Java/Groovy - 2+ years writing production Java/Groovy code
Spring framework: Experience in designing webservices in Spring framework
Computer Science degree
Experience working closely with remote team members in different timezones
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 12, 2018
Full time
We’re looking for a Senior QA Automation Engineer/SDET who happens to have a passion in testing and quality assurance. You will help plan, estimate, coordinate, and automate testing activities for our financial platform that is serving millions of users across the world. You will also work with product managers, developers, and customer service agents to ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved. The role is based in Santa Monica office and you will be reporting to the Release Manager.
Responsibilities:
Contribute to the development and growth of automation test coverage for the entire backend architecture
In collaboration with QA Architect contribute to building, expanding and maintenance of our automation frameworks and tests suites
Create detailed, comprehensive and well-structured test plans and test cases
Design, develop, and execute automated test harnesses around Backend APIs
Write scripts and perform load tests against Backend servers
Actively participate in code reviews conducted by the developers
Perform thorough regression/smoke tests before code deployments
Actively monitor post-release metrics to identify any defects that may have slipped through the cracks
Contribute to continuous integration and continuous deployment
Work with customer service, product, and development teams to identify and track bugs
Review requirements specifications and provide timely and meaningful feedback
Requirements:
Experience - Bachelor’s degree in computer science, or related field, + minimum 3 years of experience as software engineer, software automation engineer, technical quality engineer, or related field
Detailed oriented - keen eye for details ranging from copy to pixels. Ability to communicate those details to others and translate to specs
Team player - enjoy working closely with engineers, product managers, and cross-functional teams
Initiative - highly motivated and self-disciplined. You can work independently and be productive
Startup ready - Excellent ability to prioritize and communication in a fast pace environment
Preferred Skills & Requirements:
Experience working in Agile development process (Scrum, Kanban, Scrumban)
Experience building test automation (Java/Groovy/Kotlin/Python, Spock/Cucumber, Jenkins, Shell Scripting, Linux, Mac OS)
Java/Groovy - 2+ years writing production Java/Groovy code
Spring framework: Experience in designing webservices in Spring framework
Computer Science degree
Experience working closely with remote team members in different timezones
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
We’re looking for a passionate, hands-on marketer who is interested in solving one of the world's largest problems, financial inclusion. Our team is doing cutting-edge work in data science and machine learning, using unique data to give people in emerging markets access to credit — something they’ve never had before. This role will be a major contributor to realizing the vision of unlocking financial access, choice, and control for underserved people globally.
Our customer base is entirely mobile, and the Senior Lifecycle Marketing Manager will lead a small team focused on executing our mobile marketing and customer engagement strategy across all markets. Ideal candidates have demonstrated deep expertise in driving large-scale A/B tests, implementing retention programs, and end-to-end marketing analytics management.
Responsibilities:
Set the strategy and roadmap for how we’ll use mobile lifecycle marketing to reach our customer engagement & retention goals
Lead the execution and optimization of all customer lifecycle marketing communications
Directly manage and mentor a small team focused on executing our retention & engagement strategy
Manage and streamline the integration of all marketing data with our existing analytics stack
Develop a first-class process and system, including 3rd-party vendor selection, that enables rapid A/B testing, deployment, and monitoring of all engagement & retention marketing efforts
Own end-to-end management of all campaigns, including content, production, testing, setup, deployment, monitoring, and key results
Collaborate closely with the Brand Marketing team on cross-functional initiatives such as content marketing, creative development, and traditional media attribution and execution
Initiate product related changes relevant to engagement & retention objectives
Hire and develop top-tier outstanding, talented people for your team
Requirements:
5+ years of relevant mobile experience, with a background in some combination of user acquisition, marketing analytics, product management, data infrastructure
Strong analytical approach to funnel activation metrics measurement, campaign performance and optimizations
Highly proficient in mobile marketing platforms (e.g. Blaze)
Highly proficient in data visualization platforms (e.g. Looker, Amplitude), SQL, or other data analysis skills
Intellectual rigor and curiosity, ability to process and synthesize data
Excellent analytical and problem solving skills with a history of hands-on, detail orientation
Effective communicator; courage to challenge with candor
Strong cross-functional leadership and relationship building ability
Work with humility, empathy, and a service-oriented attitude of “Customer First”
Experience in hiring and managing a team
Experience in financial services a plus
Jul 12, 2018
Full time
We’re looking for a passionate, hands-on marketer who is interested in solving one of the world's largest problems, financial inclusion. Our team is doing cutting-edge work in data science and machine learning, using unique data to give people in emerging markets access to credit — something they’ve never had before. This role will be a major contributor to realizing the vision of unlocking financial access, choice, and control for underserved people globally.
Our customer base is entirely mobile, and the Senior Lifecycle Marketing Manager will lead a small team focused on executing our mobile marketing and customer engagement strategy across all markets. Ideal candidates have demonstrated deep expertise in driving large-scale A/B tests, implementing retention programs, and end-to-end marketing analytics management.
Responsibilities:
Set the strategy and roadmap for how we’ll use mobile lifecycle marketing to reach our customer engagement & retention goals
Lead the execution and optimization of all customer lifecycle marketing communications
Directly manage and mentor a small team focused on executing our retention & engagement strategy
Manage and streamline the integration of all marketing data with our existing analytics stack
Develop a first-class process and system, including 3rd-party vendor selection, that enables rapid A/B testing, deployment, and monitoring of all engagement & retention marketing efforts
Own end-to-end management of all campaigns, including content, production, testing, setup, deployment, monitoring, and key results
Collaborate closely with the Brand Marketing team on cross-functional initiatives such as content marketing, creative development, and traditional media attribution and execution
Initiate product related changes relevant to engagement & retention objectives
Hire and develop top-tier outstanding, talented people for your team
Requirements:
5+ years of relevant mobile experience, with a background in some combination of user acquisition, marketing analytics, product management, data infrastructure
Strong analytical approach to funnel activation metrics measurement, campaign performance and optimizations
Highly proficient in mobile marketing platforms (e.g. Blaze)
Highly proficient in data visualization platforms (e.g. Looker, Amplitude), SQL, or other data analysis skills
Intellectual rigor and curiosity, ability to process and synthesize data
Excellent analytical and problem solving skills with a history of hands-on, detail orientation
Effective communicator; courage to challenge with candor
Strong cross-functional leadership and relationship building ability
Work with humility, empathy, and a service-oriented attitude of “Customer First”
Experience in hiring and managing a team
Experience in financial services a plus
We’re looking for a Senior DevOps Engineer to support and maintain the core components of our financial platform and scale it to serve millions of users across the world. The technical scope of the project is broad and leverages a variety of cutting-edge commercial and open source tools to get the job done.
Responsibilities:
Assist in infrastructure migration process to IaC (Infrastructure as Code)
Build and deploy monitoring and alerting systems across our entire infrastructure
Complete migration to CI/CD deployment model
Support integration projects with 3rd party services (Payment Rails, SMS/Email, KYC, Analytics, etc.)
Build, maintain, and own InfoSec compliance efforts by implementing and enforcing appropriate processes and standards across the organization
Maintain, review, propose and implement improvements to existing infrastructure, tools and processes
Qualifications:
Tinkerer - you love to try out new tools and technologies to further improve the platform .
Technology Toolbox - you have all of the tools for development plus a few extras .
Leader - you have the ability to keep pace with, and set pace for, your teammates. Able to learn and teach new technologies and solutions .
Solutions Driven - experience thinking out loud to create the best solutions to complex, tricky problems, using the latest technical methodologies/processes .
Global Thinker - you have the passion to deploy a service that is truly global and love the chance to solve complex problems that arise from this .
Requirements:
3+ years experience in DevOps processes and tools (Ansible, Docker, Vagrant, Chef/Puppet, PagerDuty, NewRelic, Splunk)
Expert knowledge in AWS (EC2, S3, RDS, ELB, ElasticCache, VPC, VPN, EMR, CloudDeploy, Kinesis, Redshift)
Proficiency in Cloud and Application Security, and Certification (ISO-27001, SOC 1, SOC 2)
Degree in Computer Science and/or Math
Proficiency in Agile development process
Excellent ability to communicate and collaborate with a globally distributed team
Bonus : Certifications in Cloud technologies (AWS, Azure, GCP)
Preferred skills & experience:
Highly motivated and self-disciplined.
Strong Computer Science fundamentals.
Excellent ability to prioritize and communicate in a fast-paced environment.
We strongly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 12, 2018
Full time
We’re looking for a Senior DevOps Engineer to support and maintain the core components of our financial platform and scale it to serve millions of users across the world. The technical scope of the project is broad and leverages a variety of cutting-edge commercial and open source tools to get the job done.
Responsibilities:
Assist in infrastructure migration process to IaC (Infrastructure as Code)
Build and deploy monitoring and alerting systems across our entire infrastructure
Complete migration to CI/CD deployment model
Support integration projects with 3rd party services (Payment Rails, SMS/Email, KYC, Analytics, etc.)
Build, maintain, and own InfoSec compliance efforts by implementing and enforcing appropriate processes and standards across the organization
Maintain, review, propose and implement improvements to existing infrastructure, tools and processes
Qualifications:
Tinkerer - you love to try out new tools and technologies to further improve the platform .
Technology Toolbox - you have all of the tools for development plus a few extras .
Leader - you have the ability to keep pace with, and set pace for, your teammates. Able to learn and teach new technologies and solutions .
Solutions Driven - experience thinking out loud to create the best solutions to complex, tricky problems, using the latest technical methodologies/processes .
Global Thinker - you have the passion to deploy a service that is truly global and love the chance to solve complex problems that arise from this .
Requirements:
3+ years experience in DevOps processes and tools (Ansible, Docker, Vagrant, Chef/Puppet, PagerDuty, NewRelic, Splunk)
Expert knowledge in AWS (EC2, S3, RDS, ELB, ElasticCache, VPC, VPN, EMR, CloudDeploy, Kinesis, Redshift)
Proficiency in Cloud and Application Security, and Certification (ISO-27001, SOC 1, SOC 2)
Degree in Computer Science and/or Math
Proficiency in Agile development process
Excellent ability to communicate and collaborate with a globally distributed team
Bonus : Certifications in Cloud technologies (AWS, Azure, GCP)
Preferred skills & experience:
Highly motivated and self-disciplined.
Strong Computer Science fundamentals.
Excellent ability to prioritize and communicate in a fast-paced environment.
We strongly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
At Tala, we are connecting millions of people to the financial services they deserve. The Data Analytics team operates in a nimble working style, flexing between a variety of business questions and data needs at the company. We are asked to investigate and solve big questions other companies have yet to find solutions for such as digital identity management and understanding customers fully based on their mobile data. You will be part of an innovative and fast growing team that pushes to provide access, choice, and control to thousands of customers.
As a Senior Data Analyst , your goal is to deeply understand internal client needs and to build out data products that provide the company with real-time and in-depth insights about our diverse customer base.
This role will be based out of our Santa Monica, CA office.
In this role you will:
Live and search for data: you build datasets and reports that resolve key insights about our customers through internal and external data sources
Focus on scale: move beyond the day-to-day asks so teams can self-service data and have their reporting automated and flexible
Problem solve: you translate vague business questions into specific data-driven solutions
Knowledge share: coach other team members in their work, translate complex data theories into learning opportunities
What we’re looking for:
3+ years in a data-intensive role (or equivalent experience)
BA/BS in a quantitative field
Expert in at least one analytics language (ex. Python, R)
Proficient in SQL, GitHub, bash commands
Perfect candidates would have :
Experience with an early stage analytics team
Experience in emerging markets (either personally or in professional scope)
Advanced modeling and machine learning expertise outside of school or Kaggle
Able to look beyond the immediate deliverable, find the real data problem, and solve for it
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 12, 2018
Full time
At Tala, we are connecting millions of people to the financial services they deserve. The Data Analytics team operates in a nimble working style, flexing between a variety of business questions and data needs at the company. We are asked to investigate and solve big questions other companies have yet to find solutions for such as digital identity management and understanding customers fully based on their mobile data. You will be part of an innovative and fast growing team that pushes to provide access, choice, and control to thousands of customers.
As a Senior Data Analyst , your goal is to deeply understand internal client needs and to build out data products that provide the company with real-time and in-depth insights about our diverse customer base.
This role will be based out of our Santa Monica, CA office.
In this role you will:
Live and search for data: you build datasets and reports that resolve key insights about our customers through internal and external data sources
Focus on scale: move beyond the day-to-day asks so teams can self-service data and have their reporting automated and flexible
Problem solve: you translate vague business questions into specific data-driven solutions
Knowledge share: coach other team members in their work, translate complex data theories into learning opportunities
What we’re looking for:
3+ years in a data-intensive role (or equivalent experience)
BA/BS in a quantitative field
Expert in at least one analytics language (ex. Python, R)
Proficient in SQL, GitHub, bash commands
Perfect candidates would have :
Experience with an early stage analytics team
Experience in emerging markets (either personally or in professional scope)
Advanced modeling and machine learning expertise outside of school or Kaggle
Able to look beyond the immediate deliverable, find the real data problem, and solve for it
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Tala is looking for a detail-oriented and dynamic Senior Accountant with experience working in a rapidly growing, hands-on, start-up environment. This position requires excellent communication, an ability to think critically and creatively, attention to detail and a team-oriented attitude.
Responsibilities:
Assist Controller with all aspects of Tala’s accounting department which includes, but is not limited to, the company's consolidated financial statements, general ledger, portfolio accounting, payroll, accounts payable, reconciliation of balance sheet accounts, budgeting, tax compliance, and various special analyses or projects.
Maintain adequate and effective processes to improve the close and reporting cycles to ensure timely and accurate reporting.
Responsible for ensuring compliance with all applicable laws, rules and regulations
Follow corporate policies and procedures such as invoice processing, cash management and expense policies.
Manage internal practices, policies, and all accounting to GAAP policies to ensure compliance within the US
Implement or enhance processes to further streamline and enable more accurate and timely reporting.
Ensure accurate and timely production of all financial information.
Ad Hoc projects as they arise, we are a start-up after all!
Requirements:
Bachelor's degree in Accounting, Finance or Related Field.
3+ years experience in the accounting and finance sector.
Experience with managing multiple entities.
Experience with international entities, ideally in emerging markets
Strong understanding of US GAAP
CPA or CPA candidate
Preferred Requirements:
Experience with Netsuite
Experience in public accounting
Experience working in consumer finance
Experience working with IFRS reporting
Conscientious about timeliness of assignments and quality of work product.
Possess exceptional written and verbal communication skills, including ability to articulate recommendations in a concise and timely manner.
Able to handle multiple tasks and maintain control and order over same.
Exceptional work ethic.
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 12, 2018
Full time
Tala is looking for a detail-oriented and dynamic Senior Accountant with experience working in a rapidly growing, hands-on, start-up environment. This position requires excellent communication, an ability to think critically and creatively, attention to detail and a team-oriented attitude.
Responsibilities:
Assist Controller with all aspects of Tala’s accounting department which includes, but is not limited to, the company's consolidated financial statements, general ledger, portfolio accounting, payroll, accounts payable, reconciliation of balance sheet accounts, budgeting, tax compliance, and various special analyses or projects.
Maintain adequate and effective processes to improve the close and reporting cycles to ensure timely and accurate reporting.
Responsible for ensuring compliance with all applicable laws, rules and regulations
Follow corporate policies and procedures such as invoice processing, cash management and expense policies.
Manage internal practices, policies, and all accounting to GAAP policies to ensure compliance within the US
Implement or enhance processes to further streamline and enable more accurate and timely reporting.
Ensure accurate and timely production of all financial information.
Ad Hoc projects as they arise, we are a start-up after all!
Requirements:
Bachelor's degree in Accounting, Finance or Related Field.
3+ years experience in the accounting and finance sector.
Experience with managing multiple entities.
Experience with international entities, ideally in emerging markets
Strong understanding of US GAAP
CPA or CPA candidate
Preferred Requirements:
Experience with Netsuite
Experience in public accounting
Experience working in consumer finance
Experience working with IFRS reporting
Conscientious about timeliness of assignments and quality of work product.
Possess exceptional written and verbal communication skills, including ability to articulate recommendations in a concise and timely manner.
Able to handle multiple tasks and maintain control and order over same.
Exceptional work ethic.
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Drive product initiatives in emerging markets for the purpose of unlocking financial access, choice, and control for the underserved. Join a cross-functional squad of LA and in-country team members to develop deep user understanding to deliver user-centric solutions.
Responsibilities:
Ship product, deliver on KPIs and develop deep product expertise within a cross-functional team:
Emerging Markets: Establish product-market fit for Tala in an emerging market
Growth: Grow all markets along acquisition, activation and retention KPIs
Credit: Create global credit businesses that are locally relevant and sustainable
Platform: Develop global tools and modules used by internal users
Develop a strong understanding of in-country context, user needs, and competitive landscape
Be the team champion to ensure team alignment, advocate product and elevate morale
Global travel required
Requirements:
3+ years product experience, preferably in any of the following: consumer mobile, personal finance, emerging markets, payments
Excellent analytical and problem solving skills with experience shipping user-centric products
Proficient with the latest methods of product discovery and development
Effective communicator that can listen, surface timely questions as well as motivate others
Curiosity and knowledge of technical and product innovation and trends
Checked ego, humble, empathetic, collaborative, service-oriented attitude of “user first”
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 11, 2018
Full time
Drive product initiatives in emerging markets for the purpose of unlocking financial access, choice, and control for the underserved. Join a cross-functional squad of LA and in-country team members to develop deep user understanding to deliver user-centric solutions.
Responsibilities:
Ship product, deliver on KPIs and develop deep product expertise within a cross-functional team:
Emerging Markets: Establish product-market fit for Tala in an emerging market
Growth: Grow all markets along acquisition, activation and retention KPIs
Credit: Create global credit businesses that are locally relevant and sustainable
Platform: Develop global tools and modules used by internal users
Develop a strong understanding of in-country context, user needs, and competitive landscape
Be the team champion to ensure team alignment, advocate product and elevate morale
Global travel required
Requirements:
3+ years product experience, preferably in any of the following: consumer mobile, personal finance, emerging markets, payments
Excellent analytical and problem solving skills with experience shipping user-centric products
Proficient with the latest methods of product discovery and development
Effective communicator that can listen, surface timely questions as well as motivate others
Curiosity and knowledge of technical and product innovation and trends
Checked ego, humble, empathetic, collaborative, service-oriented attitude of “user first”
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Lead the development of a platform that is a force multiplier for Tala’s product development and business operations. Lead a cross-functional squad of remote and local team members to establish common global components by developing a deep understanding of the needs of our internal customers.
Responsibilities:
Lead the development of common components whether it be the interface between data science and engineering or tools used by internal users to administer the loan servicing or CX platform
Develop a strong understanding of when to enable consistency across the platform and when to allow customizations due to specific country needs
Partner with and be central hub for various functions: Engineering, Credit, Data, and CX
Collaborate with Program Management to ensure consistent agile practices and reporting
Requirements:
6+ years technical experience working on platform products; personal finance, emerging markets, or payments experience a plus
Excellent analytical and problem solving skills with a history of shipping successful, platform products
Familiar with the latest methods of product discovery and development
Curiosity and knowledge of technical and product innovation and trends
Efficient communicator that motivates and drives strong cross-functional leadership
Checked ego, humble, empathetic, collaborative, service-oriented attitude of “user first”
Technical degree
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 11, 2018
Full time
Lead the development of a platform that is a force multiplier for Tala’s product development and business operations. Lead a cross-functional squad of remote and local team members to establish common global components by developing a deep understanding of the needs of our internal customers.
Responsibilities:
Lead the development of common components whether it be the interface between data science and engineering or tools used by internal users to administer the loan servicing or CX platform
Develop a strong understanding of when to enable consistency across the platform and when to allow customizations due to specific country needs
Partner with and be central hub for various functions: Engineering, Credit, Data, and CX
Collaborate with Program Management to ensure consistent agile practices and reporting
Requirements:
6+ years technical experience working on platform products; personal finance, emerging markets, or payments experience a plus
Excellent analytical and problem solving skills with a history of shipping successful, platform products
Familiar with the latest methods of product discovery and development
Curiosity and knowledge of technical and product innovation and trends
Efficient communicator that motivates and drives strong cross-functional leadership
Checked ego, humble, empathetic, collaborative, service-oriented attitude of “user first”
Technical degree
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Lead global credit initiatives to unlock financial access, choice, and control for the underserved by building out financial products for the Tala ecosystem. This role will lead a cross-functional squad of local and in-country team members to improve an user’s financial health by developing a deep understanding of the user and delivering user-centric solutions.
Responsibilities:
Create global credit businesses that are locally relevant and sustainable
Lead cross-functional squad to align, prioritize, and execute roadmap against financial KPIs
Scale operational needs such as identity verification, payments negotiations
Partner with credit, data and collections teams to ship both user-facing and internal products
Develop strong understanding of in-country context, user needs, and competitive landscape
Requirements:
6+ years product experience in credit; consumer mobile, emerging markets, payments experience a plus
Deep understanding of the macro-economic credit environment of our markets
Excellent analytical and problem solving skills with a history of shipping successful credit products
Effective communicator that listens, motivates, and inspires with strong cross-functional leadership and understanding
Checked ego, humble, empathetic, collaborative, service-oriented attitude of “user first”
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 11, 2018
Full time
Lead global credit initiatives to unlock financial access, choice, and control for the underserved by building out financial products for the Tala ecosystem. This role will lead a cross-functional squad of local and in-country team members to improve an user’s financial health by developing a deep understanding of the user and delivering user-centric solutions.
Responsibilities:
Create global credit businesses that are locally relevant and sustainable
Lead cross-functional squad to align, prioritize, and execute roadmap against financial KPIs
Scale operational needs such as identity verification, payments negotiations
Partner with credit, data and collections teams to ship both user-facing and internal products
Develop strong understanding of in-country context, user needs, and competitive landscape
Requirements:
6+ years product experience in credit; consumer mobile, emerging markets, payments experience a plus
Deep understanding of the macro-economic credit environment of our markets
Excellent analytical and problem solving skills with a history of shipping successful credit products
Effective communicator that listens, motivates, and inspires with strong cross-functional leadership and understanding
Checked ego, humble, empathetic, collaborative, service-oriented attitude of “user first”
About Tala:
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
The Engineering Manager (EM) manages and recruits a team of Mobile Engineers. As a coach and mentor, the EM guides the team towards advancing Tala’s mission and business objectives. As a leader within the Engineering guild, the EM ensure consistent practice of Tala’s engineering processes and standards.
This is a management role within Tala’s management track. You will report to the Head of Engineering and collaborate cross-functionally with all Tala teams.
THE ROLE:
Lead and manage current team of Mobile Engineers to execute on current roadmap
Effectively manage team as a highly technical and hands-on coder when needed
Recruit, mentor, and level-up 5-10 Engineers
Review design documents, perform code reviews, and weigh in on implementation choices
Support and collaborate with cross functional teams (Product, Data, Credit, and Business Development) to ship scalable software solutions
Continually improve our codebase with clean and efficient code as well as solving problems using the most appropriate technology
Design and architect technical designs and TDD (Test Driven Development) to solve engineering challenges
Own, maintain, and extend all existing automation tests (unit, whitebox, and blackbox tests) with acceptable code coverage targets
Provide guidance for integrations with external partners including user/events tracking, monitoring, and payment/KYC systems integration
REQUIREMENTS:
5+ years of software engineering experience, including hands-on technical management
5+ years coding in one or more of the following languages: Java, Kotlin, Swift, Objective-C, Scala, GoLang
Demonstrated ability to recruit and manage technical teams, including performance management
Developed and launched large scale consumer mobile applications with the backend on Cloud infrastructure (AWS, Google Cloud, or Azure) using microservices architecture paradigm
Working knowledge in REST API development for mobile/web use
Hold your own in technical discussion, be a subject matter expert, and have strategic influence
Expert proficiency in Agile development process
Excellent ability to prioritize and communicate in a fast-paced environment
BS/BA degree in Computer Science or related fields
Bonus : Experience in predictive analysis and machine learning
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 11, 2018
Full time
The Engineering Manager (EM) manages and recruits a team of Mobile Engineers. As a coach and mentor, the EM guides the team towards advancing Tala’s mission and business objectives. As a leader within the Engineering guild, the EM ensure consistent practice of Tala’s engineering processes and standards.
This is a management role within Tala’s management track. You will report to the Head of Engineering and collaborate cross-functionally with all Tala teams.
THE ROLE:
Lead and manage current team of Mobile Engineers to execute on current roadmap
Effectively manage team as a highly technical and hands-on coder when needed
Recruit, mentor, and level-up 5-10 Engineers
Review design documents, perform code reviews, and weigh in on implementation choices
Support and collaborate with cross functional teams (Product, Data, Credit, and Business Development) to ship scalable software solutions
Continually improve our codebase with clean and efficient code as well as solving problems using the most appropriate technology
Design and architect technical designs and TDD (Test Driven Development) to solve engineering challenges
Own, maintain, and extend all existing automation tests (unit, whitebox, and blackbox tests) with acceptable code coverage targets
Provide guidance for integrations with external partners including user/events tracking, monitoring, and payment/KYC systems integration
REQUIREMENTS:
5+ years of software engineering experience, including hands-on technical management
5+ years coding in one or more of the following languages: Java, Kotlin, Swift, Objective-C, Scala, GoLang
Demonstrated ability to recruit and manage technical teams, including performance management
Developed and launched large scale consumer mobile applications with the backend on Cloud infrastructure (AWS, Google Cloud, or Azure) using microservices architecture paradigm
Working knowledge in REST API development for mobile/web use
Hold your own in technical discussion, be a subject matter expert, and have strategic influence
Expert proficiency in Agile development process
Excellent ability to prioritize and communicate in a fast-paced environment
BS/BA degree in Computer Science or related fields
Bonus : Experience in predictive analysis and machine learning
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
We are looking for a strategic Finance Manager that is passionate about developing a deep understanding of the business and using data to inform key business initiatives and decisions. Drive key strategic analysis around key business initiatives and help inform decision-making through data and modeling.
Responsibilities:
Understand the key drivers of the business (e.g. growth, repayment, conversion, unit economics/lifetime value of customer), identify the different levers and trade-offs, and work with cross-functional and leadership teams to align on strategy and define the metrics that drive the business
Perform detailed financial analysis to model out new investments and strategic initiatives (e.g. ROI, market comparables, market sizing, etc.), identifying the potential risks & opportunities across different scenarios
Report on monthly financial performance and analyze variances to plan/forecast, articulating the impact to the business from both the vertical (revenue/profit) as well as horizontal (unit economics/LTV) perspective
Lead annual operational planning and reforecasts, including budgeting for headcount, OPEX, and capital allocation
Identify opportunities to improve operating spend and allocate capital efficiently - will have the opportunity to work on currency hedging initiatives and capital market raises
Build and scale repeatable business processes to enable better and faster insights - including custom analytics tools, dashboards, and financial reports
Invest in the team - bring your own personality, quirks and let’s have fun while leveling each other, and the business, up
Requirements:
Bachelor’s Degree, preferably in Finance, Economics, Mathematics or other quantitative focus
5-8 years of relevant finance experience in an analytical environment - such as investment banking, private equity, management consulting and/or strategic finance at either a high-growth tech startup or an established technology company
Expertise in quantitative analysis and building complex financial models, with the ability to distill insights through data and use those insights to drive strategic planning and initiatives
Deeply analytical problem-solver
Strong communication skills with the ability to influence in a unstructured, cross-functional environment
Preferred Skills & Experience:
Comfortable with analytics/programming languages, e.g. SQL, Python, R
Experience using Data Visualization tools, preferably Looker
International, fintech, and/or consumer lending experience
Passion for social enterprise and finds meaning in working to make the world a better place
About Tala:
Tala is a mobile technology and data science company that is working to deliver financial access, choice and control to underserved people around the world. Tala’s smartphone app instantly evaluates customers for credit using only the data on their devices and delivers customized loans in minutes.
Tala, formerly known as InVenture, is backed by IVP, Ribbit Capital, Lowercase Capital, Data Collective, Collaborative Fund and other leading venture and impact investors. In 2016, Fast Company ranked Tala, formerly known as InVenture, as one of its top 10 companies in Money, and Forbes named Tala as one of the top 50 FinTech companies in the world. Additionally, Tala’s work has been highlighted by the New York Times , the Financial Times , the Wall Street Journal , TED, and Wired , among others.
Jul 10, 2018
Full time
We are looking for a strategic Finance Manager that is passionate about developing a deep understanding of the business and using data to inform key business initiatives and decisions. Drive key strategic analysis around key business initiatives and help inform decision-making through data and modeling.
Responsibilities:
Understand the key drivers of the business (e.g. growth, repayment, conversion, unit economics/lifetime value of customer), identify the different levers and trade-offs, and work with cross-functional and leadership teams to align on strategy and define the metrics that drive the business
Perform detailed financial analysis to model out new investments and strategic initiatives (e.g. ROI, market comparables, market sizing, etc.), identifying the potential risks & opportunities across different scenarios
Report on monthly financial performance and analyze variances to plan/forecast, articulating the impact to the business from both the vertical (revenue/profit) as well as horizontal (unit economics/LTV) perspective
Lead annual operational planning and reforecasts, including budgeting for headcount, OPEX, and capital allocation
Identify opportunities to improve operating spend and allocate capital efficiently - will have the opportunity to work on currency hedging initiatives and capital market raises
Build and scale repeatable business processes to enable better and faster insights - including custom analytics tools, dashboards, and financial reports
Invest in the team - bring your own personality, quirks and let’s have fun while leveling each other, and the business, up
Requirements:
Bachelor’s Degree, preferably in Finance, Economics, Mathematics or other quantitative focus
5-8 years of relevant finance experience in an analytical environment - such as investment banking, private equity, management consulting and/or strategic finance at either a high-growth tech startup or an established technology company
Expertise in quantitative analysis and building complex financial models, with the ability to distill insights through data and use those insights to drive strategic planning and initiatives
Deeply analytical problem-solver
Strong communication skills with the ability to influence in a unstructured, cross-functional environment
Preferred Skills & Experience:
Comfortable with analytics/programming languages, e.g. SQL, Python, R
Experience using Data Visualization tools, preferably Looker
International, fintech, and/or consumer lending experience
Passion for social enterprise and finds meaning in working to make the world a better place
About Tala:
Tala is a mobile technology and data science company that is working to deliver financial access, choice and control to underserved people around the world. Tala’s smartphone app instantly evaluates customers for credit using only the data on their devices and delivers customized loans in minutes.
Tala, formerly known as InVenture, is backed by IVP, Ribbit Capital, Lowercase Capital, Data Collective, Collaborative Fund and other leading venture and impact investors. In 2016, Fast Company ranked Tala, formerly known as InVenture, as one of its top 10 companies in Money, and Forbes named Tala as one of the top 50 FinTech companies in the world. Additionally, Tala’s work has been highlighted by the New York Times , the Financial Times , the Wall Street Journal , TED, and Wired , among others.
We are looking for a Data Scientist interested in solving one of the world's largest problems: financial inclusion. Our team is doing cutting edge work in the field of Data Science and Machine Learning, using unique data to give people in emerging markets access to something that they’ve never had before - credit. Our Data Scientists work directly with Credit, Engineering, and Data Analytics teams to develop and iterate models that promote our vision of financial access for a billion people in emerging markets around the world.
We leverage a unique, diverse, and deep data set, including text, network analysis, and image recognition. You’ll be surprised by the connections between our different data sources! Our Data Scientist are tasked with finding and communicating these connections to the team while integrating them into various models. If you are motivated to change the world through financial freedom and love working with people and data to achieve this mission, we want you here at Tala.
Responsibilities:
Leverage a unique, diverse, and deep data set to find connections across these data sources. Communicate findings to the team and integrate them into models.
Own the full-cycle of a model from ideation and training through deployment into our production environment. This might be a credit model, fraud model, marketing model, or an iteration of an existing model.
Monitor model performance once deployed and iterate rapidly if necessary.
Contribute and share your findings and knowledge of data science and other modeling with all appropriate cross-functional teams.
Partner with the Engineering team to develop, test and deploy models.
Pull data from MySQL or other data stores, handling all the ETL from the DB to running the model to obtaining a decision.
Requirements:
2+ years of experience in a data science role or equivalent position
Masters or PhD in a quantitative field
Fluent in Python and packages related to machine learning
Experience with maintaining data science models in a production environment
Preferred Skills & Experience:
Experience in building fraud, credit, or risk models
Expertise in NLP, network analysis, or geospatial analysis
A Successful Candidate is (a/an):
Problem Solver : You thrive on finding novel solutions to hard problems. These problems may have ranged from extracting a new dataset from an unexpected source, to building cohorts for customer retention analysis, or the NY Times Saturday crossword.
Problem Solver : You thrive on finding novel solutions to hard problems. These problems may have ranged from extracting a new dataset from an unexpected source, to building cohorts for customer retention analysis, or the NY Times Saturday crossword.
Communicator and Listener: You thrive on finding novel solutions to hard problems. These problems may have ranged from extracting a new dataset from an unexpected source, to building cohorts for customer retention analysis, or the NY Times Saturday crossword.You know your stuff is complicated, but can you communicate complex ideas to others in a manner that is easily understood and digestible? Can you collaborate well with your peers in growth/portfolio/customer experience? There is a large research component to the job, and this research needs to be effectively shared with the rest of the company.
Independent Learner: We encounter new problems that aren’t in textbooks. You have the ability to learn on your own about new concepts and techniques.
Curious : You aren’t content until you understand why the features you have built have the explanatory power they do, and why they aren’t just a spurious correlation.
Opinionated (but Open-Minded) : We are looking for someone to add diversity of thought to our current ensemble of data scientists.
Teammate/Partner: Trust in your team and putting the team and mission above individual highlights (with an understanding that the collection of individual highlights and performance makes the team work).
ABOUT TALA
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 10, 2018
Full time
We are looking for a Data Scientist interested in solving one of the world's largest problems: financial inclusion. Our team is doing cutting edge work in the field of Data Science and Machine Learning, using unique data to give people in emerging markets access to something that they’ve never had before - credit. Our Data Scientists work directly with Credit, Engineering, and Data Analytics teams to develop and iterate models that promote our vision of financial access for a billion people in emerging markets around the world.
We leverage a unique, diverse, and deep data set, including text, network analysis, and image recognition. You’ll be surprised by the connections between our different data sources! Our Data Scientist are tasked with finding and communicating these connections to the team while integrating them into various models. If you are motivated to change the world through financial freedom and love working with people and data to achieve this mission, we want you here at Tala.
Responsibilities:
Leverage a unique, diverse, and deep data set to find connections across these data sources. Communicate findings to the team and integrate them into models.
Own the full-cycle of a model from ideation and training through deployment into our production environment. This might be a credit model, fraud model, marketing model, or an iteration of an existing model.
Monitor model performance once deployed and iterate rapidly if necessary.
Contribute and share your findings and knowledge of data science and other modeling with all appropriate cross-functional teams.
Partner with the Engineering team to develop, test and deploy models.
Pull data from MySQL or other data stores, handling all the ETL from the DB to running the model to obtaining a decision.
Requirements:
2+ years of experience in a data science role or equivalent position
Masters or PhD in a quantitative field
Fluent in Python and packages related to machine learning
Experience with maintaining data science models in a production environment
Preferred Skills & Experience:
Experience in building fraud, credit, or risk models
Expertise in NLP, network analysis, or geospatial analysis
A Successful Candidate is (a/an):
Problem Solver : You thrive on finding novel solutions to hard problems. These problems may have ranged from extracting a new dataset from an unexpected source, to building cohorts for customer retention analysis, or the NY Times Saturday crossword.
Problem Solver : You thrive on finding novel solutions to hard problems. These problems may have ranged from extracting a new dataset from an unexpected source, to building cohorts for customer retention analysis, or the NY Times Saturday crossword.
Communicator and Listener: You thrive on finding novel solutions to hard problems. These problems may have ranged from extracting a new dataset from an unexpected source, to building cohorts for customer retention analysis, or the NY Times Saturday crossword.You know your stuff is complicated, but can you communicate complex ideas to others in a manner that is easily understood and digestible? Can you collaborate well with your peers in growth/portfolio/customer experience? There is a large research component to the job, and this research needs to be effectively shared with the rest of the company.
Independent Learner: We encounter new problems that aren’t in textbooks. You have the ability to learn on your own about new concepts and techniques.
Curious : You aren’t content until you understand why the features you have built have the explanatory power they do, and why they aren’t just a spurious correlation.
Opinionated (but Open-Minded) : We are looking for someone to add diversity of thought to our current ensemble of data scientists.
Teammate/Partner: Trust in your team and putting the team and mission above individual highlights (with an understanding that the collection of individual highlights and performance makes the team work).
ABOUT TALA
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
We’re looking for a Data Platform Engineer to design and implement core components of our data platform and scale it to serve millions of users across the world. In this role you will lead these vital initiatives.
We expect you to work collaboratively with the data science and analytics teams to ship scalable software solutions. Your work takes into consideration the holistic user experience from mobile to data science driven loan decision. You value the craftsmanship of clean and efficient code as well as solving problems using the most appropriate technology. You help set the standards and drive your teammates’ productivity.
Responsibilities:
Develop and deploy platforms, services, abstractions, and frameworks that enable Data Science to iterate and launch data models into production
Design and implement database and storage solutions that fit the needs for both data transaction and reporting
Mentor engineers, data scientists, and analysts on best practices and code efficiency
Requirements:
Strong Computer Science fundamentals
4+ years experience working on backend software using modern languages and frameworks (Java, Scala, Python)
Strong database experience (MySQL, PostgreSQL, NoSQL)
Strong familiarity AWS (EC2, S3, RDS, ELB)
Experience with Hadoop data and underlying file systems (HDFS, HBase, Cassandra, Hive)
Working knowledge in API development for mobile/web use
Preferred Skills & Experience:
Expert proficiency in Agile development process
Advanced degree in Computer Science and/or Math
Excellent ability to prioritize and communication in a fast pace environment
Bonus : Experience in predictive analysis and machine learning
We strongly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 10, 2018
Full time
We’re looking for a Data Platform Engineer to design and implement core components of our data platform and scale it to serve millions of users across the world. In this role you will lead these vital initiatives.
We expect you to work collaboratively with the data science and analytics teams to ship scalable software solutions. Your work takes into consideration the holistic user experience from mobile to data science driven loan decision. You value the craftsmanship of clean and efficient code as well as solving problems using the most appropriate technology. You help set the standards and drive your teammates’ productivity.
Responsibilities:
Develop and deploy platforms, services, abstractions, and frameworks that enable Data Science to iterate and launch data models into production
Design and implement database and storage solutions that fit the needs for both data transaction and reporting
Mentor engineers, data scientists, and analysts on best practices and code efficiency
Requirements:
Strong Computer Science fundamentals
4+ years experience working on backend software using modern languages and frameworks (Java, Scala, Python)
Strong database experience (MySQL, PostgreSQL, NoSQL)
Strong familiarity AWS (EC2, S3, RDS, ELB)
Experience with Hadoop data and underlying file systems (HDFS, HBase, Cassandra, Hive)
Working knowledge in API development for mobile/web use
Preferred Skills & Experience:
Expert proficiency in Agile development process
Advanced degree in Computer Science and/or Math
Excellent ability to prioritize and communication in a fast pace environment
Bonus : Experience in predictive analysis and machine learning
We strongly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
At Tala, we are connecting millions of people to the financial services they deserve. The Data Analytics team operates in a nimble working style, flexing between a variety of business questions and data needs at the company. We are asked to investigate and solve big questions other companies have yet to find solutions for such as digital identity management and understanding customers fully based on their mobile data. You will be part of an innovative and fast growing team that pushes to provide access, choice, and control to millions of customers.
As a Data Analyst, your goal is to deeply understand internal client needs and to build out data products that provide the company with real-time and in-depth insights about our diverse customer base.
This role will be based out of our Santa Monica, CA office.
In this role you will:
Be a key resource: become an expert on Tala’s data infrastructure, analytics tools, and best practices in data-driven research for the company
Be curious: investigate new data sets, identify strategic opportunities for improving servicing for our customers, and share your findings with our partner teams
Be a multiplier: build out new data flows as our product changes, and produce high-value, timely analytics based the unique aspects of each of our markets
What we’re looking for:
BA/BS in a quantitative field
Expert in at least one analytics language (ex. Python, R)
Proficient in SQL, GitHub, bash commands
Experience interning or working in a data-intensive role (or equivalent experience)
Perfect candidates would have :
Experience with multiple types of messy data in a business environment
Experience in emerging markets (either personally or in professional scope)
Modeling and machine learning expertise outside of school or Kaggle
Ability to juggle multiple projects effectively in a fast-paced environment
About Tala:
Tala is a mobile technology and data science company that is working to deliver financial access, choice and control to underserved people around the world. Tala’s smartphone app instantly evaluates customers for credit using only the data on their devices and delivers customized loans in minutes.
Tala, formerly known as InVenture, is backed by IVP, Ribbit Capital, Lowercase Capital, Data Collective, Collaborative Fund and other leading venture and impact investors. In 2016, Fast Company ranked Tala, formerly known as InVenture, as one of its top 10 companies in Money, and Forbes named Tala as one of the top 50 FinTech companies in the world. Additionally, Tala’s work has been highlighted by the New York Times , the Financial Times , the Wall Street Journal , TED, and Wired , among others.
Jul 10, 2018
Full time
At Tala, we are connecting millions of people to the financial services they deserve. The Data Analytics team operates in a nimble working style, flexing between a variety of business questions and data needs at the company. We are asked to investigate and solve big questions other companies have yet to find solutions for such as digital identity management and understanding customers fully based on their mobile data. You will be part of an innovative and fast growing team that pushes to provide access, choice, and control to millions of customers.
As a Data Analyst, your goal is to deeply understand internal client needs and to build out data products that provide the company with real-time and in-depth insights about our diverse customer base.
This role will be based out of our Santa Monica, CA office.
In this role you will:
Be a key resource: become an expert on Tala’s data infrastructure, analytics tools, and best practices in data-driven research for the company
Be curious: investigate new data sets, identify strategic opportunities for improving servicing for our customers, and share your findings with our partner teams
Be a multiplier: build out new data flows as our product changes, and produce high-value, timely analytics based the unique aspects of each of our markets
What we’re looking for:
BA/BS in a quantitative field
Expert in at least one analytics language (ex. Python, R)
Proficient in SQL, GitHub, bash commands
Experience interning or working in a data-intensive role (or equivalent experience)
Perfect candidates would have :
Experience with multiple types of messy data in a business environment
Experience in emerging markets (either personally or in professional scope)
Modeling and machine learning expertise outside of school or Kaggle
Ability to juggle multiple projects effectively in a fast-paced environment
About Tala:
Tala is a mobile technology and data science company that is working to deliver financial access, choice and control to underserved people around the world. Tala’s smartphone app instantly evaluates customers for credit using only the data on their devices and delivers customized loans in minutes.
Tala, formerly known as InVenture, is backed by IVP, Ribbit Capital, Lowercase Capital, Data Collective, Collaborative Fund and other leading venture and impact investors. In 2016, Fast Company ranked Tala, formerly known as InVenture, as one of its top 10 companies in Money, and Forbes named Tala as one of the top 50 FinTech companies in the world. Additionally, Tala’s work has been highlighted by the New York Times , the Financial Times , the Wall Street Journal , TED, and Wired , among others.
Tala is looking for a highly motivated Customer Experience Training and Quality Manager to help us create exceptional training and quality assessment programs for our Customer Experience team. Tala is a world leader in providing direct loans and financial services in emerging markets. We are a global team with diverse backgrounds who are singularly focused on using technology, data and customer-centric approach to meet the financial needs of the 2+ billion people of the emerging global middle class.
As the Customer Experience Training and Quality Manager, you will work with the global Customer Experience team, located in each of Tala’s markets. The role focus is to develop, implement and improve training programs to help local teams enhance our customer engagement behavior, and ensure that Tala is engaged in best in class customer support. A candidate successful in this role would be someone who understands adult learning, is cognizant of cultural diversity in learning styles and can analyze training effectiveness through quantitative and qualitative analysis. This candidate would also have experience in managing and developing team members to support training and quality analysis.
Responsibilities:
Development of tiered training program and modules for new hire onboarding for Customer Experience team members
Management of regional training programs and team members responsible for implementation in each market
Management and enhancement of quality assessment tools and evaluations regionally
Create and manage regular metrics reporting for regional customer experience teams
Source, chart and analyze data to support company goals
Maintain regular product change and systems training
Research and define the root cause of issues, and communicate clearly and in a friendly manner to solve the issues while building loyalty with the customers
Work with customer experience leads in regions to maximize productivity and quality while working towards reducing costs
Analyze effectiveness of current strategies; identify opportunities for improvement
Report regularly on KPIs at all levels within the organization for transparency and data informed decision making
Work with CX leadership on optimizing utilization of CRM tools and determine best practices or opportunities for improvement
Maintain accurate documentation for all tools and training updates
Requirements:
Adult learning and/or instructional design experience
2+ years experience in customer support, product development, and/or content marketing
2+ years experience in consumer finance or microfinance or fintech
2+ years management experience
Attention to detail, with a research oriented mindset to determine improvements for training, quality assurance improvements
Proven ability to deploy set standards, procedures and policies
Analytical, with a data-informed approach to management and decision making
Willingness to travel without restriction anywhere from 10-20% of the time
Willingness to take on a key function of our organization and desire to bring best in class servicing to all of Tala
Preferred Skills & Experience:
Knowledge of the financial services industry (Know Your Customer, financial compliance, etc.)
Comfortable with ambiguity
Experience working in Agile
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 10, 2018
Full time
Tala is looking for a highly motivated Customer Experience Training and Quality Manager to help us create exceptional training and quality assessment programs for our Customer Experience team. Tala is a world leader in providing direct loans and financial services in emerging markets. We are a global team with diverse backgrounds who are singularly focused on using technology, data and customer-centric approach to meet the financial needs of the 2+ billion people of the emerging global middle class.
As the Customer Experience Training and Quality Manager, you will work with the global Customer Experience team, located in each of Tala’s markets. The role focus is to develop, implement and improve training programs to help local teams enhance our customer engagement behavior, and ensure that Tala is engaged in best in class customer support. A candidate successful in this role would be someone who understands adult learning, is cognizant of cultural diversity in learning styles and can analyze training effectiveness through quantitative and qualitative analysis. This candidate would also have experience in managing and developing team members to support training and quality analysis.
Responsibilities:
Development of tiered training program and modules for new hire onboarding for Customer Experience team members
Management of regional training programs and team members responsible for implementation in each market
Management and enhancement of quality assessment tools and evaluations regionally
Create and manage regular metrics reporting for regional customer experience teams
Source, chart and analyze data to support company goals
Maintain regular product change and systems training
Research and define the root cause of issues, and communicate clearly and in a friendly manner to solve the issues while building loyalty with the customers
Work with customer experience leads in regions to maximize productivity and quality while working towards reducing costs
Analyze effectiveness of current strategies; identify opportunities for improvement
Report regularly on KPIs at all levels within the organization for transparency and data informed decision making
Work with CX leadership on optimizing utilization of CRM tools and determine best practices or opportunities for improvement
Maintain accurate documentation for all tools and training updates
Requirements:
Adult learning and/or instructional design experience
2+ years experience in customer support, product development, and/or content marketing
2+ years experience in consumer finance or microfinance or fintech
2+ years management experience
Attention to detail, with a research oriented mindset to determine improvements for training, quality assurance improvements
Proven ability to deploy set standards, procedures and policies
Analytical, with a data-informed approach to management and decision making
Willingness to travel without restriction anywhere from 10-20% of the time
Willingness to take on a key function of our organization and desire to bring best in class servicing to all of Tala
Preferred Skills & Experience:
Knowledge of the financial services industry (Know Your Customer, financial compliance, etc.)
Comfortable with ambiguity
Experience working in Agile
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Tala is looking for a dynamic CFO to take our company and mission to the next level. The CFO will serve as a key member of the executive team and is a key architect of the company’s financial operations and funding strategy as the company passionately grows its product offering in existing geographies and adds new growth markets. You will partner with management and the Board of Directors to assess the company’s funding needs, design a capital access program suitable for the company’s global consumer lending platform, drive a coherent strategy on the use of the company’s funds and serve as a broad strategic partner on all operational and regulatory matters.
The CFO role is responsible for delivering valuable business analysis as well as defining and reporting valuable metrics that lead to insightful business decision-making and effective execution. You will also build out and lead the finance function as we scale. This is an executive-level role and will handle accounting, financial reporting, budgeting, liquidity strategy and tax reporting. The role will report directly to the CEO and is seasoned leader with prior experience being on a successful executive team.
Responsibilities :
Strategy/Executive Leadership
Regularly assess organizational performance against both the annual budget and company’s long-term strategy for growth
Develop financial business plans and forecasts
Develop tools and systems to provide critical financial and operational information to the CEO/Investors and make actionable recommendations on strategy
Assist in establishing yearly corporate objectives
Lead long-term budgetary planning and costs management in alignment with company’s strategic plan
Development of short-term and long-term strategies for managing liquidity, with future funding rounds, debt facilities, new country launches and foreign exchange moves, among others, as key inputs
Lead capital markets strategy
Optimization of company capital structure
Build and lead a team of accounting/finance/capital markets professionals
Represent the company to financial partners, including financial institutions, investors, outside executives, auditors, etc.
Financial Planning and Analysis
Prepare and maintain regular financial planning reports; Monthly profit and loss forecast by country (vs. budget)
Complete analysis of financial results; develop recommendations (strategic and tactical)
Develop and execute analysis of various business initiatives (e.g., new country expansion, new product launches)
Build and maintain capital budget
Assist in development of financial planning and analysis exercises/reports
Prepare ad hoc analysis needed for the CEO, Board and Investors
Accounting
Ensure proper maintenance of all accounting systems (Netsuite, Expensify, Bill.co, etc.)
Ensure maintenance of appropriate internal controls and financial procedures across all countries
Ensure timeliness, accuracy and usefulness of financial and management; oversee the preparation and communication of monthly and annual financial documents.
Handle audit process and proper filing of tax returns for all countries
Ensure legal and regulatory compliance regarding all financial functions.
Lead preparation of month-end, quarter-end and year-end financial documents
Review all month-end closing activities including general ledger maintenance, balance sheet reconciliations and corporate/overhead cost allocation/transfer pricing
Improve and implement financial and accounting systems, processes, tools and control systems
Serve as final point of escalation for Accounts Receivable/Accounts Payable issues
Required Skills:
15 + years experience building and running accounting/finance teams, with at least 5 years in an executive role
Brings a strong strategic, finance skill set evidenced by the ability to analyze business models, forecast financing needs and raise capital at attractive rates and invest capital in a growth dynamic where short-term cash burn is required to build longer-term value.
Previous experience in consumer credit or FinTech
Experience leading a finance team and company through Series C and beyond financings and/or through an IPO
Strong financial modeling, budgeting, valuation, financial analysis and deal structuring experience
Knowledge and background in GAAP, including the presentation and reporting of GAAP based financial reports
Experience handling multiple entities
A strong academic background with a bachelor’s degree from a top university is a plus, but our client cares more about track-record and skill than pedigree.
Preferred Skills:
Experience with multi-currency accounting, ideally in emerging markets
Familiarity with foreign exchange risks and mitigants
Experience working in fast-growing, dynamic environments and can easily adapt to change and re-prioritize
Familiarity with capital markets strategies
CPA, CFA, or MBA
We truly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 10, 2018
Full time
Tala is looking for a dynamic CFO to take our company and mission to the next level. The CFO will serve as a key member of the executive team and is a key architect of the company’s financial operations and funding strategy as the company passionately grows its product offering in existing geographies and adds new growth markets. You will partner with management and the Board of Directors to assess the company’s funding needs, design a capital access program suitable for the company’s global consumer lending platform, drive a coherent strategy on the use of the company’s funds and serve as a broad strategic partner on all operational and regulatory matters.
The CFO role is responsible for delivering valuable business analysis as well as defining and reporting valuable metrics that lead to insightful business decision-making and effective execution. You will also build out and lead the finance function as we scale. This is an executive-level role and will handle accounting, financial reporting, budgeting, liquidity strategy and tax reporting. The role will report directly to the CEO and is seasoned leader with prior experience being on a successful executive team.
Responsibilities :
Strategy/Executive Leadership
Regularly assess organizational performance against both the annual budget and company’s long-term strategy for growth
Develop financial business plans and forecasts
Develop tools and systems to provide critical financial and operational information to the CEO/Investors and make actionable recommendations on strategy
Assist in establishing yearly corporate objectives
Lead long-term budgetary planning and costs management in alignment with company’s strategic plan
Development of short-term and long-term strategies for managing liquidity, with future funding rounds, debt facilities, new country launches and foreign exchange moves, among others, as key inputs
Lead capital markets strategy
Optimization of company capital structure
Build and lead a team of accounting/finance/capital markets professionals
Represent the company to financial partners, including financial institutions, investors, outside executives, auditors, etc.
Financial Planning and Analysis
Prepare and maintain regular financial planning reports; Monthly profit and loss forecast by country (vs. budget)
Complete analysis of financial results; develop recommendations (strategic and tactical)
Develop and execute analysis of various business initiatives (e.g., new country expansion, new product launches)
Build and maintain capital budget
Assist in development of financial planning and analysis exercises/reports
Prepare ad hoc analysis needed for the CEO, Board and Investors
Accounting
Ensure proper maintenance of all accounting systems (Netsuite, Expensify, Bill.co, etc.)
Ensure maintenance of appropriate internal controls and financial procedures across all countries
Ensure timeliness, accuracy and usefulness of financial and management; oversee the preparation and communication of monthly and annual financial documents.
Handle audit process and proper filing of tax returns for all countries
Ensure legal and regulatory compliance regarding all financial functions.
Lead preparation of month-end, quarter-end and year-end financial documents
Review all month-end closing activities including general ledger maintenance, balance sheet reconciliations and corporate/overhead cost allocation/transfer pricing
Improve and implement financial and accounting systems, processes, tools and control systems
Serve as final point of escalation for Accounts Receivable/Accounts Payable issues
Required Skills:
15 + years experience building and running accounting/finance teams, with at least 5 years in an executive role
Brings a strong strategic, finance skill set evidenced by the ability to analyze business models, forecast financing needs and raise capital at attractive rates and invest capital in a growth dynamic where short-term cash burn is required to build longer-term value.
Previous experience in consumer credit or FinTech
Experience leading a finance team and company through Series C and beyond financings and/or through an IPO
Strong financial modeling, budgeting, valuation, financial analysis and deal structuring experience
Knowledge and background in GAAP, including the presentation and reporting of GAAP based financial reports
Experience handling multiple entities
A strong academic background with a bachelor’s degree from a top university is a plus, but our client cares more about track-record and skill than pedigree.
Preferred Skills:
Experience with multi-currency accounting, ideally in emerging markets
Familiarity with foreign exchange risks and mitigants
Experience working in fast-growing, dynamic environments and can easily adapt to change and re-prioritize
Familiarity with capital markets strategies
CPA, CFA, or MBA
We truly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
We’re looking for a Senior Backend Engineer to design and implement core components of our financial platform and scale that platform to serve millions of users across the world. The technical scope of the project is broad and calls for technical expertise across a wide range of problem domains.
As a senior member of the engineering team, we expect you to work with cross functional teams (product, data science, credit) to ship scalable software solutions. You value the craftsmanship of clean and efficient code as well as the skill of solving problems using the most appropriate technology. You help set the standards and drive your teammates’ productivity.
Responsibilities:
Design and implement product features as defined in the roadmap.
Own and maintain substantial portions of the backend infrastructure.
Code, using cutting-edge platforms and interacting with our data science team.
Mentor and grow junior engineers on best practices and code efficiency.
Qualifications:
Detail-oriented - you are a proven developer who values clean and efficient code.
Technology toolbox - you have all of the tools for development plus a few extras.
Translator - you have experience working closely with product managers, cross-functional teams, and customers to translate requirements into technical design.
Leader - you have the ability to keep pace with, and set pace for, your teammates. Able to learn and teach new technologies and solutions.
S olutions Driven - you have experience thinking out loud to create the best solutions to complex, tricky problems, using the latest technical methodologies/processes.
Requirements:
Strong Computer Science fundamentals.
4+ years experience working on backend software using modern languages and frameworks (Java, Scala, Python, Play, Django).
Strong relational database experience (MySQL, PostgreSQL, Oracle, or MS SQL).
Working knowledge in API development for mobile/web use.
Preferred skills & experience:
Expert proficiency in Agile development process.
Advanced degree in Computer Science and/or Math.
Excellent ability to prioritize and communicate in a fast-paced environment.
Bonus : Experience in predictive analysis and machine learning.
We strongly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
Jul 10, 2018
Full time
We’re looking for a Senior Backend Engineer to design and implement core components of our financial platform and scale that platform to serve millions of users across the world. The technical scope of the project is broad and calls for technical expertise across a wide range of problem domains.
As a senior member of the engineering team, we expect you to work with cross functional teams (product, data science, credit) to ship scalable software solutions. You value the craftsmanship of clean and efficient code as well as the skill of solving problems using the most appropriate technology. You help set the standards and drive your teammates’ productivity.
Responsibilities:
Design and implement product features as defined in the roadmap.
Own and maintain substantial portions of the backend infrastructure.
Code, using cutting-edge platforms and interacting with our data science team.
Mentor and grow junior engineers on best practices and code efficiency.
Qualifications:
Detail-oriented - you are a proven developer who values clean and efficient code.
Technology toolbox - you have all of the tools for development plus a few extras.
Translator - you have experience working closely with product managers, cross-functional teams, and customers to translate requirements into technical design.
Leader - you have the ability to keep pace with, and set pace for, your teammates. Able to learn and teach new technologies and solutions.
S olutions Driven - you have experience thinking out loud to create the best solutions to complex, tricky problems, using the latest technical methodologies/processes.
Requirements:
Strong Computer Science fundamentals.
4+ years experience working on backend software using modern languages and frameworks (Java, Scala, Python, Play, Django).
Strong relational database experience (MySQL, PostgreSQL, Oracle, or MS SQL).
Working knowledge in API development for mobile/web use.
Preferred skills & experience:
Expert proficiency in Agile development process.
Advanced degree in Computer Science and/or Math.
Excellent ability to prioritize and communicate in a fast-paced environment.
Bonus : Experience in predictive analysis and machine learning.
We strongly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Tala
Tala is the leading mobile technology and data science company committed to financial inclusion globally. More than 1.3 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. Tala has raised more than $105 million from leading venture and impact investors including Revolution, IVP, Ribbit Capital, Data Collective, and Lowercase Capital. Tala’s global team is headquartered in Santa Monica, with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, Mumbai, and Bangalore.
