Finch empowers you to make your money work for you!

Finch democratizes investment access and empowers customers to make their money work for them! Finch is an all-in-one checking and investing account that lets customers earn investment returns by automatically investing their checking balance into a portfolio designed to match their unique risk profile. Finch further pushes the envelope by enabling customers instant access to their money when they need it (even the invested part!). Finch is a productive checking account that puts your money to work for you! Finch empowers you to achieve your full financial potential. Finch was selected as a 2019 TechCrunch Top Pick, and we were part of the 2019 Barclays Accelerator, powered by Techstars in New York. We are currently growing our team in New York. Find out more at

Finch Remote (New York, NY, USA)
Sep 21, 2020
Full time
We’re looking for a Customer Support Expert  who would become a fundamental part of an investment start-up that is here to challenge the concept of investing. We are here to help those who wish to put their money to work for them while having constant access to the capital, without hidden fees. You’ll be a true Finch ambassador  who is an empathetic, friendly and patient problem-solver when it comes to dealing with queries brought by our early users. Our customers are all kinds of people who contact us for help to achieve their full financial potential. Email, phone, social media or chat, you’d go out of your way to figure out how we can help and make the experience seamless for customers — staying calm when faced with frustration. You have the freedom to be the voice of Finch - personal, clear and simple. The more personality you bring to the conversation, the better our customers’ experience. 📆 What you’ll be doing on day-to-day basis * Offering the best customer...