At Metromile, we invent smarter ways to manage risk. In doing so, Metromile is revolutionizing car insurance through technology with its pay-per-mile insurance model. By offering affordable car insurance, transparent pricing based on the miles you actually drive, data to optimize how you use your car, and instant access to detailed vehicle diagnostics via the driving app, Metromile is transforming car insurance — and car ownership — to be more intelligent, seamless, and accessible than ever before.
Metromile is expanding across the US, and currently empowering drivers in California, Illinois, Oregon, New Jersey, Pennsylvania, Virginia and Washington. Customers who switch to Metromile's pay-per-mile car insurance save an average of $500 a year!
About Us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named a Glassdoor Best Place to Work in 2017 and 2018.
About You
The Director of Talent Acquisition, reporting to the VP of People, will act as a true partner to the business to implement sourcing tools and processes, ensure we have robust programs for diversity and employer branding, interviewer training, and scale the team to deliver against our hiring plans (using metrics to demonstrate progress and achievement).
We expect our recruiting efforts to be extraordinary, from the first contact through onboarding, until candidates are successful, contributing members of our team. Our company is rapidly growing and we want an individual who has ridden the rocket ship before, and who has experience implementing processes and building out an extraordinary team.
Responsibilities
Define processes, setting up tools, and hiring and developing a team
Attract talent by developing and executing talent acquisition strategies that improve Metromile’s visibility and reputation in key recruiting markets
Track pipeline and performance data and communicate with internal partners
Define, develop and roll out recruiting metrics (qualitative and quantitative)
Lead, manage and develop the talent team across multiple locations driving a high level of performance against our ambitious hiring plans
Identify future talent needs collaborating with the talent team to develop talent pools and/or social engagements
Develop and implement a cohesive day-to-day talent operation and related programs across all functional areas
About You:
Seasoned talent acquisition leader who has successfully built, managed and inspired a talent team for a fast-growing technology company
6+ years in recruiting in the high tech industry, with deep experience in both technical and non-technical recruiting experience
3+ years of manager level or above experience
Significant experience in a leadership capacity building, motivating, and developing a team
Adept at workforce planning, forecasting and developing a talent pipeline strategy
Passionate about finding the right people for the right roles
Extraordinary communication skills with the ability to inspire confidence and build relationships
In-depth understanding of the hiring processes, key recruiting metrics, and how to drive them
Highly effective judgment and interpersonal skills with the ability to interface and communicate well with all levels at the company
B.S. or equivalent preferred
Nice to Have :
Previous startup experience
Experience implementing an ATS
Greenhouse Recruiting experience
What’s in it for you:
Competitive salary plus equity
Robust benefit options (health, dental, vision, 401K)
Transportation and well-being benefits
Generous parental leave
Catered lunches and a fully stocked kitchen
Social events
Mac equipment and adjustable workstations
Jul 16, 2018
Full time
About Us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named a Glassdoor Best Place to Work in 2017 and 2018.
About You
The Director of Talent Acquisition, reporting to the VP of People, will act as a true partner to the business to implement sourcing tools and processes, ensure we have robust programs for diversity and employer branding, interviewer training, and scale the team to deliver against our hiring plans (using metrics to demonstrate progress and achievement).
We expect our recruiting efforts to be extraordinary, from the first contact through onboarding, until candidates are successful, contributing members of our team. Our company is rapidly growing and we want an individual who has ridden the rocket ship before, and who has experience implementing processes and building out an extraordinary team.
Responsibilities
Define processes, setting up tools, and hiring and developing a team
Attract talent by developing and executing talent acquisition strategies that improve Metromile’s visibility and reputation in key recruiting markets
Track pipeline and performance data and communicate with internal partners
Define, develop and roll out recruiting metrics (qualitative and quantitative)
Lead, manage and develop the talent team across multiple locations driving a high level of performance against our ambitious hiring plans
Identify future talent needs collaborating with the talent team to develop talent pools and/or social engagements
Develop and implement a cohesive day-to-day talent operation and related programs across all functional areas
About You:
Seasoned talent acquisition leader who has successfully built, managed and inspired a talent team for a fast-growing technology company
6+ years in recruiting in the high tech industry, with deep experience in both technical and non-technical recruiting experience
3+ years of manager level or above experience
Significant experience in a leadership capacity building, motivating, and developing a team
Adept at workforce planning, forecasting and developing a talent pipeline strategy
Passionate about finding the right people for the right roles
Extraordinary communication skills with the ability to inspire confidence and build relationships
In-depth understanding of the hiring processes, key recruiting metrics, and how to drive them
Highly effective judgment and interpersonal skills with the ability to interface and communicate well with all levels at the company
B.S. or equivalent preferred
Nice to Have :
Previous startup experience
Experience implementing an ATS
Greenhouse Recruiting experience
What’s in it for you:
Competitive salary plus equity
Robust benefit options (health, dental, vision, 401K)
Transportation and well-being benefits
Generous parental leave
Catered lunches and a fully stocked kitchen
Social events
Mac equipment and adjustable workstations
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Our product managers set the vision for our growing family of products. Every day we solve incredibly hard problems to create surprising and delightful experiences for our users. We’re responsible for guiding multidisciplinary teams toward a common goal: shipping high-quality products and features on time.
As a Product Manager or Senior Product Manager focusing on Metromile’s Claims Experience, you will act as a Claims Product Lead and create claims systems related to automation, artificial intelligence, risk analysis/prediction and industry leading insurance claim investigation tools in an effort to create the most frictionless claim experience in the insurance marketplace. You will work closely with design and engineering teams to iterate on innovative ideas that deliver highly effective products like our automated claims system, AVA, that will help achieve bold key metrics and help customers move through the claims process faster than ever before. This position will work closely with the teams in claims, design, engineering and finance.
You will
Partner with cross-functional teams to understand, rationalize, and prioritize requests for new features for the product plan
Act as the feature champion: elevate and define features to the benefit of the Metromile customer from inception to implementation and further improvement
Collaborate with our engineering and design teams to ship impactful features that define simplicity and usability on all platforms
Create use cases, prioritize feature requirements, and provide clear feature benefits with proper detail for engineering, as well as sales and marketing
Process, review, and interpret large bodies of qualitative and quantitative data on customer usage patterns to uncover new product insights
Ensure consistency of experience across a broad range of features
Balance diverse perspectives and empower teams to do phenomenal work
Manage complex, cross-functional projects across multiple teams
About you
5+ years professional work experience
3+ years product experience
Possess a technical or product management background
Very strong execution skills—able to take seemingly vague questions and translate them into clear, achievable objectives
Proven experience and passion for building highly successful and innovative consumer web products
Deep understanding of and empathy for users
Experience working with cross-functional teams (design, engineering, data science, business development, marketing)
Love working with data—you possess an excellent ability to quantitatively analyze product concepts, strategic opportunities, and competitive threats based on data
Experience in hypothesis-driven A/B testing to drive product changes
Self-motivated, with excellent written and verbal communication skills
BA / BS required
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events (trivia nights, skeeball, ropes course, etc)
Mac equipment and ergonomic workstation, customized to your specs
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Our product managers set the vision for our growing family of products. Every day we solve incredibly hard problems to create surprising and delightful experiences for our users. We’re responsible for guiding multidisciplinary teams toward a common goal: shipping high-quality products and features on time.
As a Product Manager or Senior Product Manager focusing on Metromile’s Claims Experience, you will act as a Claims Product Lead and create claims systems related to automation, artificial intelligence, risk analysis/prediction and industry leading insurance claim investigation tools in an effort to create the most frictionless claim experience in the insurance marketplace. You will work closely with design and engineering teams to iterate on innovative ideas that deliver highly effective products like our automated claims system, AVA, that will help achieve bold key metrics and help customers move through the claims process faster than ever before. This position will work closely with the teams in claims, design, engineering and finance.
You will
Partner with cross-functional teams to understand, rationalize, and prioritize requests for new features for the product plan
Act as the feature champion: elevate and define features to the benefit of the Metromile customer from inception to implementation and further improvement
Collaborate with our engineering and design teams to ship impactful features that define simplicity and usability on all platforms
Create use cases, prioritize feature requirements, and provide clear feature benefits with proper detail for engineering, as well as sales and marketing
Process, review, and interpret large bodies of qualitative and quantitative data on customer usage patterns to uncover new product insights
Ensure consistency of experience across a broad range of features
Balance diverse perspectives and empower teams to do phenomenal work
Manage complex, cross-functional projects across multiple teams
About you
5+ years professional work experience
3+ years product experience
Possess a technical or product management background
Very strong execution skills—able to take seemingly vague questions and translate them into clear, achievable objectives
Proven experience and passion for building highly successful and innovative consumer web products
Deep understanding of and empathy for users
Experience working with cross-functional teams (design, engineering, data science, business development, marketing)
Love working with data—you possess an excellent ability to quantitatively analyze product concepts, strategic opportunities, and competitive threats based on data
Experience in hypothesis-driven A/B testing to drive product changes
Self-motivated, with excellent written and verbal communication skills
BA / BS required
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events (trivia nights, skeeball, ropes course, etc)
Mac equipment and ergonomic workstation, customized to your specs
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Metromile is seeking a data leader to help us transform our huge quantity of financial, clickstream and driving data into business actionable insights. Reporting to the VP, Product and dotted lining to the CFO, this important role will be pivotal in helping us disrupt the insurance industry by inventing better ways to manage risk.
You will
Partner with key leaders across the business to identify and prioritize data needs and transform those needs into deliverable assets
Manage the complete lifecycle of data assets from definition to prototyping, testing, productionisation and ongoing monitoring for accuracy/recency
Own the target architecture for Metromile’s data infrastructure and manage the work towards that architecture over time
Classify data by importance (e.g., gold/silver/bronze) and define appropriate SLAs, documentation, training requirements, etc. for each level
Work with business stakeholders across product, finance, insurance, marketing and data science, helping them gain maximum utility from our data, ensuring they can confidently speak the same language and guiding their ability to leverage data in non-obvious ways
Own the definition for and official data assets associated with key business metrics, ensuring that different groups do not use get different results for the same number
Work with data science to coordinate the lifecycle of models such that models can be built from core data and the results of models can be integrated with other core data during analysis
Be able and willing to act as an IC in implementing initial phases of projects and processes
Experience leading data science or analytics at business at scale
Demonstrated ability to build out data teams
Solid knowledge of data architectures and technologies
Proven ability to build the processes to manage a data lifecycle
Strong understanding of data analysis and modeling techniques and algorithms
Ability to fluently translate business needs of stakeholders to a technical view for engineering
Proficiency in SQL and analytical tools
Nice to have
An MBA
Proficiency in a scripting language (e.g., Python) and a statistical language (e.g., R)
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hours
Monthly social events (trivia nights, skeeball, ropes course, etc.)
Mac equipment and ergonomic workstation, customized to your specs
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Metromile is seeking a data leader to help us transform our huge quantity of financial, clickstream and driving data into business actionable insights. Reporting to the VP, Product and dotted lining to the CFO, this important role will be pivotal in helping us disrupt the insurance industry by inventing better ways to manage risk.
You will
Partner with key leaders across the business to identify and prioritize data needs and transform those needs into deliverable assets
Manage the complete lifecycle of data assets from definition to prototyping, testing, productionisation and ongoing monitoring for accuracy/recency
Own the target architecture for Metromile’s data infrastructure and manage the work towards that architecture over time
Classify data by importance (e.g., gold/silver/bronze) and define appropriate SLAs, documentation, training requirements, etc. for each level
Work with business stakeholders across product, finance, insurance, marketing and data science, helping them gain maximum utility from our data, ensuring they can confidently speak the same language and guiding their ability to leverage data in non-obvious ways
Own the definition for and official data assets associated with key business metrics, ensuring that different groups do not use get different results for the same number
Work with data science to coordinate the lifecycle of models such that models can be built from core data and the results of models can be integrated with other core data during analysis
Be able and willing to act as an IC in implementing initial phases of projects and processes
Experience leading data science or analytics at business at scale
Demonstrated ability to build out data teams
Solid knowledge of data architectures and technologies
Proven ability to build the processes to manage a data lifecycle
Strong understanding of data analysis and modeling techniques and algorithms
Ability to fluently translate business needs of stakeholders to a technical view for engineering
Proficiency in SQL and analytical tools
Nice to have
An MBA
Proficiency in a scripting language (e.g., Python) and a statistical language (e.g., R)
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hours
Monthly social events (trivia nights, skeeball, ropes course, etc.)
Mac equipment and ergonomic workstation, customized to your specs
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
The Partnership Marketing Associate is responsible for leading all digital growth partnerships. This includes purchasing high quality clicks, calls and leads from aggregators, establishing and scaling deep integrated partnerships with quote comparison sites like Compare.com, managing our affiliate marketing program on Impact Radius with support from our agency, and establishing partnerships with premium sources of traffic such as CreditKarma. It will include identifying, prospecting, and establishing vendor partnerships, maintaining a performance dashboard with support from the Marketing Analyst, and working cross-functional with the Marketing, Engineering and Legal team. This position will be based in San Francisco, CA.
You will
Lead the strategy, planning and execution of all online performance partnerships
Develop and execute innovative partnerships with car insurance aggregators to buy leads, clicks, and calls
Identify and establish key partnerships including negotiating contracts and working with the product & engineering teams to set up integrations
Work with our affiliate marketing agency to scale and optimize our affiliate marketing channel on Impact Radius
Derive insights from campaign level performance and quality KPIs to continuously optimize for ROI positive growth
Leverage consumer shopping and buying behaviors across mobile, tablet and desktop to lead and optimize partners to drive incremental sales
Maintain a performance dashboard with support of our analysts to monitor partner performance, identify areas of opportunity, and be able to share high-level insight across the organization
Effectively manage projects with strong organizational and communication skills
About you
2-4 years experience in online performance marketing
Highly analytical approach to driving digital customer acquisition
Experience optimizing to performance KPIs including CPL/CPQ, CPA, ROI and LTV
Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency
Thrive in a fast-paced and ever-changing environment with a high capacity to multi-task and handle tight deadlines on a daily basis
Strong interpersonal skills that encourage team partnership, promote enthusiasm and foster critical thinking
A proven record of effective leadership and the hunger to mentor and train new team members
Strong negotiation skills required
Ability to think creatively and strategically, but a willingness and desire to ‘roll up your sleeves’
Experience with lead generation ecosystems & partnership development preferred
Experience with Tableau and Google Analytics; SQL skills a big plus
Experience with aggregator platforms like Everquote, MediaAlpha, and QuinStreet, (or comparable online lead gen in financial services, education, travel, etc) a big plus
Minimum of a BA/BS. Degree in quantitative field preferred but not required
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events (trivia nights, skeeball, ropes course, etc)
Mac equipment and ergonomic work station, customized to your specs
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
The Partnership Marketing Associate is responsible for leading all digital growth partnerships. This includes purchasing high quality clicks, calls and leads from aggregators, establishing and scaling deep integrated partnerships with quote comparison sites like Compare.com, managing our affiliate marketing program on Impact Radius with support from our agency, and establishing partnerships with premium sources of traffic such as CreditKarma. It will include identifying, prospecting, and establishing vendor partnerships, maintaining a performance dashboard with support from the Marketing Analyst, and working cross-functional with the Marketing, Engineering and Legal team. This position will be based in San Francisco, CA.
You will
Lead the strategy, planning and execution of all online performance partnerships
Develop and execute innovative partnerships with car insurance aggregators to buy leads, clicks, and calls
Identify and establish key partnerships including negotiating contracts and working with the product & engineering teams to set up integrations
Work with our affiliate marketing agency to scale and optimize our affiliate marketing channel on Impact Radius
Derive insights from campaign level performance and quality KPIs to continuously optimize for ROI positive growth
Leverage consumer shopping and buying behaviors across mobile, tablet and desktop to lead and optimize partners to drive incremental sales
Maintain a performance dashboard with support of our analysts to monitor partner performance, identify areas of opportunity, and be able to share high-level insight across the organization
Effectively manage projects with strong organizational and communication skills
About you
2-4 years experience in online performance marketing
Highly analytical approach to driving digital customer acquisition
Experience optimizing to performance KPIs including CPL/CPQ, CPA, ROI and LTV
Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency
Thrive in a fast-paced and ever-changing environment with a high capacity to multi-task and handle tight deadlines on a daily basis
Strong interpersonal skills that encourage team partnership, promote enthusiasm and foster critical thinking
A proven record of effective leadership and the hunger to mentor and train new team members
Strong negotiation skills required
Ability to think creatively and strategically, but a willingness and desire to ‘roll up your sleeves’
Experience with lead generation ecosystems & partnership development preferred
Experience with Tableau and Google Analytics; SQL skills a big plus
Experience with aggregator platforms like Everquote, MediaAlpha, and QuinStreet, (or comparable online lead gen in financial services, education, travel, etc) a big plus
Minimum of a BA/BS. Degree in quantitative field preferred but not required
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events (trivia nights, skeeball, ropes course, etc)
Mac equipment and ergonomic work station, customized to your specs
About us
Metromile is a start-up that is disrupting the $220 billion auto insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
We’re looking for a People Operations Partner to help deliver an outstanding employee experience while owning backend operations and processes. You’ll play a fundamental role in our People Operations team, working on projects and processes that seek to improve the employee lifecycle. We have a strong foundation and we’re looking for a talented individual to help us continue to build an effective People Ops organization.
You will
Think creatively about the employee experience - find ways to improve every People Ops interaction
Maintain HR information management systems and online employee resources
Own, maintain and continually enhance new employee onboarding program
Manage all employee records and documentation and assist with tracking of employee data
Support the execution of People Ops programs including performance reviews, training initiatives, benefit open enrollment, etc.
Conduct employee reporting and analysis on a regular and ad hoc basis
Launch employee surveys, analyze results and make recommendations
Provide support with activities that drive employee learning and development
Respond to requests for employment verifications
Manage employee leave of absence administration
Assist with employee compensation review
About you
1-3 years relevant experience in a Human Resources role
Strong analytical skills
Excellent customer service orientation
Strong attention to detail
Excellent verbal and written communication skills
Outstanding organization and prioritization skills
Proactive individual able to operate efficiently in a fast-paced environment
Ability to professionally, tactfully, confidentially, handle sensitive data
Ability to effectively interact with all levels of staff/management
Nice to Have :
Bachelor’s degree in a related discipline
Previous startup experience
What’s in it for you
Competitive salary plus equity
Robust benefit options (health, dental, vision, 401K)
Transportation and well-being benefits
Generous parental leave
Catered lunches and a fully stocked kitchen
Social events
Mac equipment and adjustable workstations
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $220 billion auto insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
We’re looking for a People Operations Partner to help deliver an outstanding employee experience while owning backend operations and processes. You’ll play a fundamental role in our People Operations team, working on projects and processes that seek to improve the employee lifecycle. We have a strong foundation and we’re looking for a talented individual to help us continue to build an effective People Ops organization.
You will
Think creatively about the employee experience - find ways to improve every People Ops interaction
Maintain HR information management systems and online employee resources
Own, maintain and continually enhance new employee onboarding program
Manage all employee records and documentation and assist with tracking of employee data
Support the execution of People Ops programs including performance reviews, training initiatives, benefit open enrollment, etc.
Conduct employee reporting and analysis on a regular and ad hoc basis
Launch employee surveys, analyze results and make recommendations
Provide support with activities that drive employee learning and development
Respond to requests for employment verifications
Manage employee leave of absence administration
Assist with employee compensation review
About you
1-3 years relevant experience in a Human Resources role
Strong analytical skills
Excellent customer service orientation
Strong attention to detail
Excellent verbal and written communication skills
Outstanding organization and prioritization skills
Proactive individual able to operate efficiently in a fast-paced environment
Ability to professionally, tactfully, confidentially, handle sensitive data
Ability to effectively interact with all levels of staff/management
Nice to Have :
Bachelor’s degree in a related discipline
Previous startup experience
What’s in it for you
Competitive salary plus equity
Robust benefit options (health, dental, vision, 401K)
Transportation and well-being benefits
Generous parental leave
Catered lunches and a fully stocked kitchen
Social events
Mac equipment and adjustable workstations
About Us
Metromile is a startup that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
The Backend team at Metromile lives and breathes Java, Python, Go, AWS and SQL. The tech stack is built on and uses several services offered by AWS. As part of a feature driven team comprising of members from the Backend, Frontend, Mobile and Data Science teams you will work collaboratively to build new as well as supporting existing products. Additionally, you will collaborate with the program management team in both analyzing requirements and defining the end product.
You will
Help define the architecture for a platform that supports cars, web/mobile clients, and insurance operations
Build scalable service-based software to support large data processing
Manage individual project priorities, deadlines, and deliverables.
About You
A bachelor's degree or higher in Computer Science (or equivalent).
1-3 years of experience in building production software applications.
Proficiency in Java.
A solid grounding in Computer Science fundamentals, data structures, algorithms, object-oriented design, and systems architecture.
Problem-solving and troubleshooting skills.
You have a favorite scripting language and you use it.
Nice to Have
A solid understanding of performance and efficiency concepts.
Experience with distributed computing.
Experience influencing software engineering best practices within your team.
Ability to take a project from scoping requirements through production launch.
Interest and ability to learn other development languages as needed.
A strong customer orientation.
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events
Mac equipment and ergonomic work station.
Jul 13, 2018
Full time
About Us
Metromile is a startup that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
The Backend team at Metromile lives and breathes Java, Python, Go, AWS and SQL. The tech stack is built on and uses several services offered by AWS. As part of a feature driven team comprising of members from the Backend, Frontend, Mobile and Data Science teams you will work collaboratively to build new as well as supporting existing products. Additionally, you will collaborate with the program management team in both analyzing requirements and defining the end product.
You will
Help define the architecture for a platform that supports cars, web/mobile clients, and insurance operations
Build scalable service-based software to support large data processing
Manage individual project priorities, deadlines, and deliverables.
About You
A bachelor's degree or higher in Computer Science (or equivalent).
1-3 years of experience in building production software applications.
Proficiency in Java.
A solid grounding in Computer Science fundamentals, data structures, algorithms, object-oriented design, and systems architecture.
Problem-solving and troubleshooting skills.
You have a favorite scripting language and you use it.
Nice to Have
A solid understanding of performance and efficiency concepts.
Experience with distributed computing.
Experience influencing software engineering best practices within your team.
Ability to take a project from scoping requirements through production launch.
Interest and ability to learn other development languages as needed.
A strong customer orientation.
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events
Mac equipment and ergonomic work station.
About us
Metromile is a start-up that is disrupting the $220 billion auto insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Applying for car insurance involves answering a lot of confusing questions, so our team is working tirelessly to implement a shorter, cleaner, more user-friendly workflow. This new workflow will have a huge impact on our conversion rate, so you would have real impact on both our product and our bottom line. If you’re a seasoned frontend engineer who enjoys marketing, business, or design-centered JavaScript looking to work in Angular, we want to talk to you!
You will
Build robust single page applications using TypeScript, Angular, modern libraries and tooling
Work as a part of small cross-functional team on high-impact projects
Collaborate closely with product and design teams to build new features and beautiful interactive interfaces in mobile and desktop environments
Build reusable front-end interfaces with various levels of abstraction
Help architect a modular and easily maintainable application infrastructure using sensible and appropriate technologies
Facilitate quality by writing unit tests and participating in code reviews
About You:
5+ years of hands-on development experience working on consumer-facing products
3+ years working with JavaScript, HTML, & CSS
Experience with Angular, React, Vue or other modern component-based frameworks
Understanding of browser internals and DOM
Proficiency with CSS pre-processors like Sass
Sensibility towards design and UX
Nice to Have :
Front-end testing tools like Karma, Jasmine, and Protractor
Build systems like Webpack and Gulp
Understanding of web performance
MapBox
D3
What’s in it for you
Competitive salary plus equity
Robust benefit options (health, dental, vision, 401K)
Transportation and well-being benefits
Generous parental leave
Catered lunches and a fully stocked kitchen
Social events
Mac equipment and adjustable workstations
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $220 billion auto insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Applying for car insurance involves answering a lot of confusing questions, so our team is working tirelessly to implement a shorter, cleaner, more user-friendly workflow. This new workflow will have a huge impact on our conversion rate, so you would have real impact on both our product and our bottom line. If you’re a seasoned frontend engineer who enjoys marketing, business, or design-centered JavaScript looking to work in Angular, we want to talk to you!
You will
Build robust single page applications using TypeScript, Angular, modern libraries and tooling
Work as a part of small cross-functional team on high-impact projects
Collaborate closely with product and design teams to build new features and beautiful interactive interfaces in mobile and desktop environments
Build reusable front-end interfaces with various levels of abstraction
Help architect a modular and easily maintainable application infrastructure using sensible and appropriate technologies
Facilitate quality by writing unit tests and participating in code reviews
About You:
5+ years of hands-on development experience working on consumer-facing products
3+ years working with JavaScript, HTML, & CSS
Experience with Angular, React, Vue or other modern component-based frameworks
Understanding of browser internals and DOM
Proficiency with CSS pre-processors like Sass
Sensibility towards design and UX
Nice to Have :
Front-end testing tools like Karma, Jasmine, and Protractor
Build systems like Webpack and Gulp
Understanding of web performance
MapBox
D3
What’s in it for you
Competitive salary plus equity
Robust benefit options (health, dental, vision, 401K)
Transportation and well-being benefits
Generous parental leave
Catered lunches and a fully stocked kitchen
Social events
Mac equipment and adjustable workstations
About us
Metromile is a start-up that is disrupting the $220 billion auto insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Applying for car insurance involves answering a lot of confusing questions, so our team is working tirelessly to implement a shorter, cleaner, more user-friendly workflow. This new workflow will have a huge impact on our conversion rate, so you would have real impact on both our product and our bottom line. If you’re a seasoned frontend engineer who enjoys marketing, business, or design-centered JavaScript looking to work in Angular, we want to talk to you!
You will
Build robust single page applications using TypeScript, Angular, modern libraries and tooling
Work as a part of small cross-functional team on high-impact projects
Collaborate closely with product and design teams to build new features and beautiful interactive interfaces in mobile and desktop environments
Build reusable front-end interfaces with various levels of abstraction
Help architect a modular and easily maintainable application infrastructure using sensible and appropriate technologies
Facilitate quality by writing unit tests and participating in code reviews
About You:
5+ years of hands-on development experience working on consumer-facing products
3+ years working with JavaScript, HTML, & CSS
Experience with Angular, React, Vue or other modern component-based frameworks
Understanding of browser internals and DOM
Proficiency with CSS pre-processors like Sass
Sensibility towards design and UX
Nice to Have :
Front-end testing tools like Karma, Jasmine, and Protractor
Build systems like Webpack and Gulp
Understanding of web performance
MapBox
D3
What’s in it for you
Competitive salary plus equity
Robust benefit options (health, dental, vision, 401K)
Transportation and well-being benefits
Generous parental leave
Catered lunches and a fully stocked kitchen
Social events
Mac equipment and adjustable workstations
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $220 billion auto insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Applying for car insurance involves answering a lot of confusing questions, so our team is working tirelessly to implement a shorter, cleaner, more user-friendly workflow. This new workflow will have a huge impact on our conversion rate, so you would have real impact on both our product and our bottom line. If you’re a seasoned frontend engineer who enjoys marketing, business, or design-centered JavaScript looking to work in Angular, we want to talk to you!
You will
Build robust single page applications using TypeScript, Angular, modern libraries and tooling
Work as a part of small cross-functional team on high-impact projects
Collaborate closely with product and design teams to build new features and beautiful interactive interfaces in mobile and desktop environments
Build reusable front-end interfaces with various levels of abstraction
Help architect a modular and easily maintainable application infrastructure using sensible and appropriate technologies
Facilitate quality by writing unit tests and participating in code reviews
About You:
5+ years of hands-on development experience working on consumer-facing products
3+ years working with JavaScript, HTML, & CSS
Experience with Angular, React, Vue or other modern component-based frameworks
Understanding of browser internals and DOM
Proficiency with CSS pre-processors like Sass
Sensibility towards design and UX
Nice to Have :
Front-end testing tools like Karma, Jasmine, and Protractor
Build systems like Webpack and Gulp
Understanding of web performance
MapBox
D3
What’s in it for you
Competitive salary plus equity
Robust benefit options (health, dental, vision, 401K)
Transportation and well-being benefits
Generous parental leave
Catered lunches and a fully stocked kitchen
Social events
Mac equipment and adjustable workstations
About Us
Metromile is a startup that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
The Backend team at Metromile lives and breathes Java, Python, Go, AWS and SQL. The tech stack is built on and uses several services offered by AWS. As part of a feature driven team comprising of members from the Backend, Frontend, Mobile and Data Science teams you will work collaboratively to build new as well as support existing products. Additionally, you will team with program management in both analyzing requirements and defining the end product.
You will
Help define the architecture for a platform that supports cars, web/mobile clients, and insurance operations
Build scalable service-based software to support large data processing
Manage individual project priorities, deadlines, and deliverables.
About You
A bachelor's degree or higher in Computer Science (or equivalent).
3-5+ years of experience in building production software applications.
Proficiency in Java.
A solid grounding in CS fundamentals, data structures, algorithms, object-oriented design, and systems architecture.
Problem-solving and troubleshooting skills.
You have a favorite scripting language and you use it.
Nice to Have
A solid understanding of performance and efficiency concepts.
Experience with distributed computing.
Experience influencing software engineering best practices within your team.
Ability to take a project from scoping requirements through production launch.
Interest and ability to learn other development languages as needed.
A strong customer orientation.
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events
Mac equipment and ergonomic work station.
Jul 13, 2018
Full time
About Us
Metromile is a startup that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
The Backend team at Metromile lives and breathes Java, Python, Go, AWS and SQL. The tech stack is built on and uses several services offered by AWS. As part of a feature driven team comprising of members from the Backend, Frontend, Mobile and Data Science teams you will work collaboratively to build new as well as support existing products. Additionally, you will team with program management in both analyzing requirements and defining the end product.
You will
Help define the architecture for a platform that supports cars, web/mobile clients, and insurance operations
Build scalable service-based software to support large data processing
Manage individual project priorities, deadlines, and deliverables.
About You
A bachelor's degree or higher in Computer Science (or equivalent).
3-5+ years of experience in building production software applications.
Proficiency in Java.
A solid grounding in CS fundamentals, data structures, algorithms, object-oriented design, and systems architecture.
Problem-solving and troubleshooting skills.
You have a favorite scripting language and you use it.
Nice to Have
A solid understanding of performance and efficiency concepts.
Experience with distributed computing.
Experience influencing software engineering best practices within your team.
Ability to take a project from scoping requirements through production launch.
Interest and ability to learn other development languages as needed.
A strong customer orientation.
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events
Mac equipment and ergonomic work station.
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
As a DevOps Engineer at Metromile you will help keep the engines running at top efficiency. Our stack of Linux, Java, Nginx serve all the requests all the time in millisecond response time. You will strive to make our batch jobs finish before they start. Our developers will love you for giving them the tools to deploy new microservice projects every other week at the touch of a button.
About you
2+ Years using Linux/Ubuntu/Debian/RedHat.
Strong knowledge with AWS and some of their 3 letter services.
Experience with Docker and container orchestration.
Experience with major configuration management tools like Salt, Ansible, Puppet or CFEngine.
Experience with scripting languages like Python, Bash or Perl.
Experience standing up and administering monitoring and metrics tools like Nagios, Sensu, Graphite, etc.
Experience with continuous integration servers like Jenkins.
Experience with Mysql, Postgres, DynamoDB and interests in Aurora.
Familiarity with Linux internals.
BS, MS, or PhD in Computer Science, Statistics or Math, or equivalent work experience.
A passion for learning new things.
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events (trivia nights, skeeball, ropes course, etc)
Mac equipment and ergonomic work station, customized to your specs
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
As a DevOps Engineer at Metromile you will help keep the engines running at top efficiency. Our stack of Linux, Java, Nginx serve all the requests all the time in millisecond response time. You will strive to make our batch jobs finish before they start. Our developers will love you for giving them the tools to deploy new microservice projects every other week at the touch of a button.
About you
2+ Years using Linux/Ubuntu/Debian/RedHat.
Strong knowledge with AWS and some of their 3 letter services.
Experience with Docker and container orchestration.
Experience with major configuration management tools like Salt, Ansible, Puppet or CFEngine.
Experience with scripting languages like Python, Bash or Perl.
Experience standing up and administering monitoring and metrics tools like Nagios, Sensu, Graphite, etc.
Experience with continuous integration servers like Jenkins.
Experience with Mysql, Postgres, DynamoDB and interests in Aurora.
Familiarity with Linux internals.
BS, MS, or PhD in Computer Science, Statistics or Math, or equivalent work experience.
A passion for learning new things.
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events (trivia nights, skeeball, ropes course, etc)
Mac equipment and ergonomic work station, customized to your specs
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Applying for car insurance involves answering a lot of confusing questions, so our team is working tirelessly to implement a shorter, cleaner, more user-friendly workflow. This new workflow will have a huge impact on our conversion rate, so you would have real impact on both our product and our bottom line.
As Data Architect, you’ll fulfill the role of both player and coach. You’ll own the data engineering team, scaling and developing it as the company grows.
You will
Oversee our data engineers, providing technical oversight and mentoring
Help recruit for and grow our current team
Develop and promote data architecture best practices
Work closely with the larger engineering team to provide production ready systems
Lead the build out of a highly adaptable data architecture allowing our analysts and data scientists to build and iterate on new data sets quickly while optimizing our BI toolset to allow self-serve by business stakeholders
Collaborate closely with data product management to understand the organization’s data needs and build out meaningful data assets and tooling
About you
5-7+ years experience in data modeling, systems analysis, and design
3+ years experience in tech leadership or team management
Expert in developing data architecture design patterns, warehousing, modeling and analysis
Experience with Amazon data toolset including Athena, Redshift, Lambda, Kinesis etc
Experience in high-level programming languages such as Java, Scala or python
Highly collaborative and passionate about mentorship and leadership
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events (trivia nights, skeeball, ropes course, etc)
Mac equipment and ergonomic workstation, customized to your specs
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $220 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Applying for car insurance involves answering a lot of confusing questions, so our team is working tirelessly to implement a shorter, cleaner, more user-friendly workflow. This new workflow will have a huge impact on our conversion rate, so you would have real impact on both our product and our bottom line.
As Data Architect, you’ll fulfill the role of both player and coach. You’ll own the data engineering team, scaling and developing it as the company grows.
You will
Oversee our data engineers, providing technical oversight and mentoring
Help recruit for and grow our current team
Develop and promote data architecture best practices
Work closely with the larger engineering team to provide production ready systems
Lead the build out of a highly adaptable data architecture allowing our analysts and data scientists to build and iterate on new data sets quickly while optimizing our BI toolset to allow self-serve by business stakeholders
Collaborate closely with data product management to understand the organization’s data needs and build out meaningful data assets and tooling
About you
5-7+ years experience in data modeling, systems analysis, and design
3+ years experience in tech leadership or team management
Expert in developing data architecture design patterns, warehousing, modeling and analysis
Experience with Amazon data toolset including Athena, Redshift, Lambda, Kinesis etc
Experience in high-level programming languages such as Java, Scala or python
Highly collaborative and passionate about mentorship and leadership
What’s in it for you
Competitive salary plus equity
Benefits (health, dental, vision)
Transportation and gym benefits
Catered lunches and a fully stocked kitchen
In office happy hour every Friday
Monthly social events (trivia nights, skeeball, ropes course, etc)
Mac equipment and ergonomic workstation, customized to your specs
About us
Metromile is a start-up that is disrupting the $220 Billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile!
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Love talking to people and proactively solving issues? Then join our Customer Experience Team. You’ll be part of a quickly expanding group responsible for growing and maintaining our customer base. We think of ourselves as the smile behind Metromile. You will be responsible for creating fiercely loyal customers through phone calls and emails who can’t wait to share us on Facebook with all their friends.
You will
You'll be tasked with supporting our customers through exceptional service and inspiring a growing user base to share the Metromile experience. You'll have great opportunities to develop & foster various skill sets:
Turn customers into passionate evangelists. Respond to emails & support issues promptly
Answer incoming phone calls from customers and identify the type of assistance needed
Assist current and potential customers to navigate the site, our app and troubleshoot our devices
Educate potential customers and continuously increase our customer base
Manage Customer’s insurance policies by executing detailed changes
Ask appropriate questions to verify customer’s account and resolve the inquiry
Adapt to quickly figure out a way to get things done
About you
Comfortable on the phone, making or taking calls. You’ll love dazzling our customers when they call in or you call them.
A utility player. You're willing to find resolutions to customer issues early, and often.
Self-driven. You have superior organizational skills, integrity and great follow through on tasks. You don't get overwhelmed easily.
If we asked for your Proof of Insurance card, you’d find it in less than 2 minutes.
Naturally curious. You're innovative, extremely creative and always asking questions to learn more.
Word savvy. You have exceptional writing skills and can craft everything from emails and summaries, easily adjusting your tone/voice accordingly.
You’re self-aware, well-spoken on the phone and eloquent in emails. You always try to understand where the other person is coming from before making any decisions.
You’re a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome and share it with the world.
You understand the impact of highly satisfied customers and will pull out the red carpet for every customer. And we don’t mind if you’re slightly obsessive-compulsive about grinding away at issues.
1-2 years of phone Customer Service Experience (Call Center experience is preferred)
Bachelor’s degree or 3+ years of additional Customer Service experience
Familiarity with Salesforce and Google Apps will earn you some bonus points
Exceptional communications skills, both written and verbal
Bonus points for bilingual skills in Spanish
Ability to multi-task and adapt to change in a fast-growing, competitive start-up environment
Self-managed, highly motivated, and confident
Very organized and diligent in prioritizing your day
What’s in it for you
Highly competitive salary
Excellent benefits package (Medical, Dental, Vision, 401k)
Generous PTO package
Monthly gym membership stipend
Company-sponsored team outings
Be surrounded by intelligent, like-minded, fun, outgoing co-workers
Rare opportunity to be part of a San Francisco-based start-up growing in Arizona
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $220 Billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile!
We're proud to say that Metromile has been named on Glassdoor's Best Place to Work in their 2018 Employees' Choice Awards list for the second year in a row!
About the role
Love talking to people and proactively solving issues? Then join our Customer Experience Team. You’ll be part of a quickly expanding group responsible for growing and maintaining our customer base. We think of ourselves as the smile behind Metromile. You will be responsible for creating fiercely loyal customers through phone calls and emails who can’t wait to share us on Facebook with all their friends.
You will
You'll be tasked with supporting our customers through exceptional service and inspiring a growing user base to share the Metromile experience. You'll have great opportunities to develop & foster various skill sets:
Turn customers into passionate evangelists. Respond to emails & support issues promptly
Answer incoming phone calls from customers and identify the type of assistance needed
Assist current and potential customers to navigate the site, our app and troubleshoot our devices
Educate potential customers and continuously increase our customer base
Manage Customer’s insurance policies by executing detailed changes
Ask appropriate questions to verify customer’s account and resolve the inquiry
Adapt to quickly figure out a way to get things done
About you
Comfortable on the phone, making or taking calls. You’ll love dazzling our customers when they call in or you call them.
A utility player. You're willing to find resolutions to customer issues early, and often.
Self-driven. You have superior organizational skills, integrity and great follow through on tasks. You don't get overwhelmed easily.
If we asked for your Proof of Insurance card, you’d find it in less than 2 minutes.
Naturally curious. You're innovative, extremely creative and always asking questions to learn more.
Word savvy. You have exceptional writing skills and can craft everything from emails and summaries, easily adjusting your tone/voice accordingly.
You’re self-aware, well-spoken on the phone and eloquent in emails. You always try to understand where the other person is coming from before making any decisions.
You’re a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome and share it with the world.
You understand the impact of highly satisfied customers and will pull out the red carpet for every customer. And we don’t mind if you’re slightly obsessive-compulsive about grinding away at issues.
1-2 years of phone Customer Service Experience (Call Center experience is preferred)
Bachelor’s degree or 3+ years of additional Customer Service experience
Familiarity with Salesforce and Google Apps will earn you some bonus points
Exceptional communications skills, both written and verbal
Bonus points for bilingual skills in Spanish
Ability to multi-task and adapt to change in a fast-growing, competitive start-up environment
Self-managed, highly motivated, and confident
Very organized and diligent in prioritizing your day
What’s in it for you
Highly competitive salary
Excellent benefits package (Medical, Dental, Vision, 401k)
Generous PTO package
Monthly gym membership stipend
Company-sponsored team outings
Be surrounded by intelligent, like-minded, fun, outgoing co-workers
Rare opportunity to be part of a San Francisco-based start-up growing in Arizona
About us
Metromile is a start-up that is disrupting the $185 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
About the role
Love talking to people and proactively solving issues? Then join our Customer Experience Team. You’ll be part of a quickly expanding group responsible for growing and maintaining our customer base. We think of ourselves as the smile behind Metromile. You will be responsible for creating fiercely loyal customers through phone calls and emails who can’t wait to share us on Facebook with all their friends.
You will
You'll be tasked with supporting our customers through exceptional service and inspiring a growing user base to share the Metromile experience. You'll have great opportunities to develop & foster various skill sets:
Turn customers into passionate evangelists; respond to emails & support issues promptly
Answer incoming phone calls from customers and identify the type of assistance needed
Assist current and potential customers navigate the site, our app and troubleshoot our devices
Execute detailed changes to customer accounts
Adapt to quickly figure out a way to get things done
About you
3 years of phone customer service experience (call center experience is preferred)
Exceptional communication skills, both written and verbal
Bonus points for bilingual skills in Spanish
Ability to multi-task and adapt to change in a fast-growing, competitive start-up environment
Self-managed, highly motivated, and confident
Very organized and diligent in prioritizing your day
High school Diploma or GED
Comfortable on the phone: you’ll love dazzling our customers when they call in or you call them
A utility player: you're willing to find resolutions to customer issues early and often
Self-driven: you have superior organizational skills, integrity and great follow through on tasks; you don't get overwhelmed easily
If we asked for your Proof of Insurance card, you’d find it in less than 2 minutes
Naturally curious: you're innovative, extremely creative and always asking questions to learn more
Word savvy: you have exceptional writing skills and can craft everything from emails and summaries, easily adjusting your tone/voice accordingly
You’re self-aware, well-spoken on the phone, and eloquent in emails; you always try to understand where the other person is coming from before making any decisions
You’re a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome and share it with the world
You understand the impact of highly satisfied customers and will pull out the red carpet for every customer—we don’t mind if you’re slightly obsessive-compulsive about grinding away at issues
What's in it for you
Highly competitive hourly salary
Excellent benefits package (Medical, Dental, Vision, 401k)
Generous PTO package
Monthly gym membership stipend
Company-sponsored team outings
Be surrounded by intelligent, like-minded, fun, outgoing coworkers
Rare opportunity to be part of a San Francisco-based start-up growing in Arizona
Jul 13, 2018
Full time
About us
Metromile is a start-up that is disrupting the $185 billion car insurance market by offering an entirely new model where the monthly bill is based on miles driven, paired with a smart driving app. Our product marries engineering and data science to deliver mobile technology, automotive telematics, and data-driven applications to make a car's data accessible and useful to modern drivers, including street sweeping alerts, trip stats, decoded check-engine lights, and car location. We aim to make car ownership as simple and affordable as it can be.
You could think of us as the David to the auto insurance industry's Goliath. Buckle up and get ready to drive with Metromile.
About the role
Love talking to people and proactively solving issues? Then join our Customer Experience Team. You’ll be part of a quickly expanding group responsible for growing and maintaining our customer base. We think of ourselves as the smile behind Metromile. You will be responsible for creating fiercely loyal customers through phone calls and emails who can’t wait to share us on Facebook with all their friends.
You will
You'll be tasked with supporting our customers through exceptional service and inspiring a growing user base to share the Metromile experience. You'll have great opportunities to develop & foster various skill sets:
Turn customers into passionate evangelists; respond to emails & support issues promptly
Answer incoming phone calls from customers and identify the type of assistance needed
Assist current and potential customers navigate the site, our app and troubleshoot our devices
Execute detailed changes to customer accounts
Adapt to quickly figure out a way to get things done
About you
3 years of phone customer service experience (call center experience is preferred)
Exceptional communication skills, both written and verbal
Bonus points for bilingual skills in Spanish
Ability to multi-task and adapt to change in a fast-growing, competitive start-up environment
Self-managed, highly motivated, and confident
Very organized and diligent in prioritizing your day
High school Diploma or GED
Comfortable on the phone: you’ll love dazzling our customers when they call in or you call them
A utility player: you're willing to find resolutions to customer issues early and often
Self-driven: you have superior organizational skills, integrity and great follow through on tasks; you don't get overwhelmed easily
If we asked for your Proof of Insurance card, you’d find it in less than 2 minutes
Naturally curious: you're innovative, extremely creative and always asking questions to learn more
Word savvy: you have exceptional writing skills and can craft everything from emails and summaries, easily adjusting your tone/voice accordingly
You’re self-aware, well-spoken on the phone, and eloquent in emails; you always try to understand where the other person is coming from before making any decisions
You’re a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome and share it with the world
You understand the impact of highly satisfied customers and will pull out the red carpet for every customer—we don’t mind if you’re slightly obsessive-compulsive about grinding away at issues
What's in it for you
Highly competitive hourly salary
Excellent benefits package (Medical, Dental, Vision, 401k)
Generous PTO package
Monthly gym membership stipend
Company-sponsored team outings
Be surrounded by intelligent, like-minded, fun, outgoing coworkers
Rare opportunity to be part of a San Francisco-based start-up growing in Arizona
