Digital Reasoning

Digital Reasoning is a global leader in artificial intelligence that understands human intentions and behaviors. Our award-winning AI platform automates key tasks and uncovers transformative insights across vast amounts of human communications for many of the world’s leading organizations and government agencies.

Digital Reasoning New York, NY, USA
Jul 24, 2018
Full time
At Digital Reasoning we create technology that learns and gets smarter, with the goal of helping humans see the world more clearly so they can solve the world’s toughest problems. Opportunity:   We are seeking a  Business Development Executive  to join our team in our Union Square, NY office.  Our team is made up of an amazing and talented group of people who believe in doing work that matters.  Our fresh approach to solving some of the world’s hardest and most impactful problems is personified by the integrity and passion we bring to our roles each day. This position provides that crucial link between our prospective customers and Sales teams.  Your role will be to seek new business opportunities by finding, contacting, and developing meaningful relationships with our customers of tomorrow! To be successful in this role, you possess a genuine passion for connecting with prospects at all levels of an organization - you are a...
Digital Reasoning Nashville, TN, USA
Jul 24, 2018
Full time
The Sr. Sales Engineer is internally and externally recognized as an expert on several assigned solutions in the Financial Services, Healthcare and Government markets. This individual has broad and detailed domain knowledge, functional and/or technical understanding of the solution capabilities and those of our competitors. Provides clear and concise messaging and communication, demonstrated ability to interact and is capable of building relationships in difficult circumstances with those clients and prospects who are looking to take on Applied Intelligence solutions.  The Sr. Sales Engineer typically reports to the Senior Director, Presales. Key Responsibilities Provides business and technical sales support for assigned sales opportunities. Collaborates with sales team to clearly communicate the following: Product capabilities Industry best practices Messaging with regards to competitor technology and specific advantages or weaknesses Understanding...
Digital Reasoning Nashville, TN, USA
Jul 24, 2018
Full time
The Director of Software Test Engineering reports to the SVP of Engineering and will provide strategic and hands-on leadership to our Software Test Engineering teams. The Director of Software Test Engineering will play a critical role in delivering high quality AI-based solutions that leverage Big Data Engineering and Machine learning technologies to provide key analytical insights to customers across Financial Services, Healthcare, Government and other verticals. This position will champion quality engineering efforts at Digital Reasoning with a mindset for the testing of AI-based solutions, provide architectural guidance on testing frameworks, drive continuous quality improvement processes with an unrelenting focus on test automation across all our solutions. In addition, this position will lead and inspire a talented software test engineering team while collaborating effectively with stakeholders across Engineering, Product Management and Applied Machine Learning (AML) groups...
Digital Reasoning London, UK
Jul 24, 2018
Full time
As a Senior Premier Support Engineer, you will be working directly with our customers to audit, document, troubleshoot, customize, and advise on their Natural Language Processing (NLP), machine learning solution. You will be responsible to mentor the Premier Support Engineers and work with Core Support Engineers to receive tickets submitted through our JIRA Service Desk system and follow-up with the customer. The Senior Premier Support Engineer will be responsible for meeting team SLAs and handling customer escalations.  Using a positive attitude and great communication skills you will be driving our relationship with our customers, providing them consultancy services and advising them on best practices. This role should have experience of Big Data technology (e.g. Hadoop, ElasticSearch, etc.) and be competent in UNIX, scripting and databases. Specific duties include but not limited to: Work with multiple customers understanding their unique customizations...
Digital Reasoning London, UK
Jul 24, 2018
Full time
The Sr. Sales Engineer is internally and externally recognized as an expert on several assigned solutions in the Financial Services, Healthcare and Government markets. This individual has broad and detailed domain knowledge, functional and/or technical understanding of the solution capabilities and those of our competitors. Provides clear and concise messaging and communication, demonstrated ability to interact and is capable of building relationships in difficult circumstances with those clients and prospects who are looking to take on Applied Intelligence solutions.  The Sr. Sales Engineer typically reports to the Senior Director, Presales. Key Responsibilities Provides business and technical sales support for assigned sales opportunities. Collaborates with sales team to clearly communicate the following: Product capabilities Industry best practices Messaging with regards to competitor technology and specific advantages or weaknesses...
Digital Reasoning Franklin, TN, USA
Jul 24, 2018
Full time
Do you love disrupting the industries by building technical solutions to complex problems? Then join  Digital Reasoning  and participate in our AI disruption to the operational processes across multiple industries. As part of an entrepreneurial team, in this rapidly changing technology paradigm, you will be part of the future of the intelligent and most efficient business processes. You will be a trusted solution advisor to your team and customers to solve complex technical challenges, create and deliver best practice recommendations, tutorials, blog articles, sample code, and technical presentations, adapting to the different levels of our business and technical stakeholders. Specific duties include but not limited to: As an Artificial Intelligence Engineer, you will be working with our customers. You will ensure an amazing experience for our customers as they incorporate AI into their business process. You will be responsible for rapid and accurate...
Digital Reasoning Franklin, TN, USA
Jul 24, 2018
Full time
Digital Reasoning is seeking a Security Engineer for our Infrastructure Operations team. We're looking for a bright, ambitious, and highly capable person to drive the information security initiatives across our fast-paced organization and work with advanced technologies. What you’d be responsible for Perform daily system monitoring, verifying the integrity and availability of all systems and key processes, reviewing system and application logs for security related events. Utilize and configure infrastructure monitoring and reporting tools. Develops and manages security policy and procedure for business units across the enterprise to prevent malicious attacks from compromising company systems and information. Management of automated and human Penetration Testing and Vulnerability Scanning cadence, including enforcement of remediation of findings with Product Management Develops and implements security policies and procedures (e.g., user log-on and...
Digital Reasoning Franklin, TN, USA
Jul 24, 2018
Full time
At Digital Reasoning we create technology that learns and gets smarter, with the goal of helping humans see the world more clearly so they can solve the world’s toughest problems. Opportunity:   We are seeking a Healthcare Sales Executive to join our team in our Franklin, TN headquarters.  Our team is made up of an amazing and talented group of people who believe in doing work that matters.  Our fresh approach to solving some of the world’s hardest and most impactful problems is personified by the integrity and passion brought to our roles each day. This position is primarily responsible for developing the market potential for our Healthcare business, identifying new clients, developing relationships, creating and driving sales opportunities within the defined sales process, and closing new business.  Successful candidates will have a leader mentality, and have the hunter-sales drive as part of their DNA, a proven track record of success...
Digital Reasoning Franklin, TN, USA
Jul 24, 2018
Full time
A Web Application Developer at Digital Reasoning is a critical figure in delivering software of high value to our customers and partners. You should be a self-motivated, creative, and flexible developer who can bring solutions to the table by working through design issues with the UX team and requirements with product managers. You should be fun to work with!  We have a highly-collaborative environment at DR and you should be prepared to engage in that environment. On a daily basis you will actively participate in design discussions, customer collaborations, architectural brainstorming, etc. in one or more applications as well as make significant contributions to our codebase. Roles and Responsibilities: Developing features and or fixing bugs Collaborating with members of your team including product management and UX designers Performing code reviews Attending Agile scrum ceremonies Mentoring devs of all levels Making and supporting...
Digital Reasoning Franklin, TN, USA
Jul 24, 2018
Full time
The Sr. Staff Software Architect in Engineering is responsible for ensuring the product design and ecosystem of technologies employed by any given Vertical Market Solution is consistent and has a future-oriented vision.  This role works directly with other Architects, Engineering, Product Managers, the Executive Team, and Analytics leads to identify gaps in our Vertical Market Solutions from an architectural and requirements perspective.  The Sr. Staff Software Architect is often working with the Technology Executive(s) to drive future architecture and technology decisions.  As part of interfacing between these teams it is the responsibility of the architect to document, communicate, and collaborate with each of these groups to ensure buy-in across the organization.  An additional part of that responsibility comes in an advisory role for the Sales, Pre-Sales, and Product Management teams as they work with customers to define upcoming functionality in our...