Stripe

Stripe is the best way to accept payments online and in mobile apps. We handle billions of dollars every year for forward-thinking businesses around the world.

Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Stripe makes it easy for anyone on the internet to access the global financial system. With that comes the reality of fraudulent activity and credit risk to Stripe. The Risk Engineering team builds the automated systems and internal tools that allow us to manage fraud and credit risk at scale. This role comes with the autonomy and responsibility to directly impact Stripe’s bottom line. We’re looking for an experienced manager to lead this team and help advance the state-of-the-art in using technology to manage payments risk. You will: Work with other leaders at Stripe to design and execute our risk management approach from a technical, product, and operational perspective Support the engineering team in achieving a high level of technical productivity and quality Manage processes to help the team do its best work and interface effectively with the rest of Stripe Recruit great engineers, in collaboration with Stripe’s recruiting team Develop engineers on the team, helping them advance in their careers Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team You may be a good fit if: You’ve managed teams that shipped and operated critical infrastructure You are deeply technical, and leverage your technical expertise to constantly raise the bar You have a strong quantitative and analytical background You’ve successfully recruited great teammates You thrive on a high level of autonomy and responsibility You are excited about collaborating with teammates across Stripe’s organization, including Product, Analytics, and Finance You have at least a couple years of engineering management experience What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world. Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups. We contribute to existing open-source projects and the people working on them, and we release several tools as open-source. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Stripe makes it easy for anyone on the internet to access the global financial system. With that comes significant regulatory obligations, including identity verification and money laundering prevention. Stripe takes a technology-focused approach to these problems. Our effectiveness in this area is critical to offering smooth product experiences for regulated activities like payments, and to protecting Stripe and our customers from potentially serious compliance issues. We’re looking for an experienced manager to lead this team and help advance the state-of-the-art in using technology to manage compliance. You will: Work with Compliance and Product leaders at Stripe to determine our compliance approach from a technical, product, and operational perspective Support the engineering team in achieving a high level of technical productivity and quality Manage processes to help the team do its best work and interface effectively with the rest of Stripe Recruit great engineers, in collaboration with Stripe’s recruiting team Develop engineers on the team, helping them advance in their careers Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team You may be a fit if: You’ve managed teams that shipped and operated critical infrastructure You are experienced with integrating external APIs and building internal APIs You’ve successfully recruited great teammates You thrive on a high level of autonomy and responsibility You are excited about collaborating with teammates across Stripe’s organization, including Product, Compliance, and Legal You have at least a couple years of engineering management experience What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world. Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups. We contribute to existing open-source projects and the people working on them, and we release several tools as open-source. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
At Stripe, engineering managers grow teams and inspire them to contribute quality work. We’re looking for passionate engineering managers to join us and lead Stripe engineers in building the infrastructure which powers the payments infrastructure of the internet. We’re hiring engineering managers for these Stripe infrastructure teams: Data Infrastructure builds and operates the platform used by the rest of the engineering team for batch computation including metrics, internal and user-facing reporting and analytics, and training machine learning models. Financial Infrastructure abstracts the complexities of the real world for the rest of Stripe, so we can build the best products for our users, across all financial partners, banks and networks. This is one of the few places in the world where moving information literally means moving money. Systems Infrastructure provide the tooling to provision services, route internal and external traffic, manage builds, run tests, store Stripe’s data, observe errors, and anything else that creates leverage for Stripe Engineering. You may be a good fit if: You immediately notice single points of failure when evaluating system architecture You know how to balance the reliability, performance and cost of critical systems You can remember when your on-call used to wake your team up at night You can leverage your technical expertise to constantly raise the bar You’re clear and persuasive in writing and in person You have at least a couple of years of engineering management experience Please include in your application a few words on… How you think about the distinction between product and infrastructure engineering Why you’re passionate about being an engineering manager at Stripe in particular The team you’re most proud of supporting, and your role in helping it succeed
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
At Stripe, engineering managers grow teams and inspire them to contribute quality work. We’re looking for experienced engineering managers to join us and lead Stripe engineers in building the payments infrastructure of the internet. You may be a good fit if: You have a track record of leading productive engineering teams You attract great teammates You encourage a healthy work environment that’s both supportive and challenging You’re excited to help engineers develop new skills and advance in their careers You understand what makes teams successful and what role a manager can play in that process You’re clear and persuasive in writing and in person You lead by example, by setting the right context, and by helping teammates do their best work You know when to let a team work through problems and when to jump in to help You’re technical enough to ask engineers good questions about architecture and product decisions You have at least a couple of years of engineering management experience Please include in your application: A few words on… Why you’re passionate about being an engineering manager at Stripe in particular How you approach engineering management The team you’re most proud of supporting, and your role in helping it succeed
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start an internet business from anywhere in the world, builds world-class developer-friendly APIs, and more. Stripe’s backend engineers work on the business logic for all of that. As a backend engineer, you will build and expand APIs and services and work with our partners to launch new markets,payment methods, and capabilities. We have backend engineers in almost every team across Stripe, and in that role, you’ll be making some of the most significant decisions for the company. You’ll get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales and operations teams to understand and solve our users’ pain points. We’re looking for people with strong background or interest in building successful products or systems; you’re comfortable in dealing with lots of moving pieces; you have exquisite attention to detail; and you’re comfortable learning new technologies and systems. You will: Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams Debug production issues across services and multiple levels of the stack Work with engineers across the company to build new features at large-scale Improve engineering standards, tooling, and processes You may be fit for this role if you: Enjoy and have experience building APIs Think about systems and services and write high quality code. We work mostly in Ruby, with some Scala and Go. However, languages can be learned: we care much more about your general engineering skill than knowledge of a particular language or framework. Hold yourself and others to a high bar when working with production systems Take pride in working on projects to successful completion involving a wide variety of technologies and systems. Thrive in a collaborative environment involving different stakeholders and subject matter experts Enjoy working with a diverse group of people with different expertise (for example, ¼ of Stripes work in a country that’s different from the one they grew up in). Almost every role at Stripe collaborates with some engineers, from Sales and Support in sharing feedback from our customers; to Legal and Accounting in supporting our systems for tracking money movement and reporting around the world. It’s not expected that any single candidate would have expertise across all of these areas. For instance, we have wonderful team members who are really focused on their customers’ needs and building amazing user experiences, but didn’t work on APIs before joining Stripe. You might work on: Build a new API for our users, or iterate on existing APIs Launch a new market or payment method Work with our Analytics and Fraud teams to reduce chargebacks and declines Build new tools for our business teams Build new systems to securely store sensitive data What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world. Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups. We contribute to existing open-source projects and the people working on them, and we release several tools as open-source. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
At Stripe, we’re passionate about helping people build new businesses and some of the most exciting ideas we’ve seen depend on mobile devices. A new class of apps is emerging built on our marketplace features that simply couldn’t exist a few years ago—companies like Lyft, Wish and Instacart use Stripe to power an incredible diversity of experiences on Android. As an Android Pay launch partner, we’ve helped more than 75% of Android Pay apps in the Play Store move from lengthy forms to one touch payments. We’re looking for engineers with a deep understanding of the Android platform to to help define Stripe’s future role in mobile apps. Android at Stripe We want to offer an Android SDK that makes difficult problems invisible (such as synchronizing a customer’s payment information across multiple platforms) and build first party apps that make it possible to manage a business from an Android device. Here’s a non-exhaustive list of the challenges we deal with: We worked very hard to make Android Pay integrate seamlessly with the Stripe API at its launch. Since then, we’ve had a lot of time to explore all of its edge cases and lesser-known features. Much like how Stripe itself started with a simple credit card processing API and then built features like Subscriptions and Connect on top, we’re now looking to build the next wave of tools and features on top of Android Pay that make it even more powerful and convenient. We place a lot of emphasis on meaningful animation design in our products. When building our own apps, we want to push the state of the art forward in motion design and interactivity. We like to find creative ways to make the experience of integrating Stripe delightful for developers. As part of that, we spend a lot of time thinking about how to maintain backward compatibility in our API while we rapidly grow it. We want to apply the same philosophy to our mobile SDKs and build APIs at a level of abstraction that lets us quickly add new features without burdening our existing customers. What’s it like to work at Stripe? Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world. Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business. We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues. We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups. We contribute to existing open-source projects and the people working on them, and we release several tools as open-source. We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do). We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions. In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world. Requirements 3+ years of experience working with Android. Deep understanding of the Android SDK and Android devices landscape. Demonstrated skills in developing, releasing, and maintaining high quality Android applications. You should include these in your application: Links to apps you’ve released in the Play Store and description of the parts you’ve specifically built. Links to online profiles you use (GitHub, Twitter, etc). A description of your work history (whether as a resume, LinkedIn profile, or prose).
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Stripe cares deeply about developer productivity, both for engineers internally and for the engineers using the tools that we ship to the world. Our code base continues to grow in both scale and complexity, requiring constant innovation when upgrading our code and toolchain to increase our development velocity. Our product suite also continues to grow in breadth and depth, making the challenge of maintaining a cohesive, simple and powerful public API a top priority. You’ll work on a team whose focus is enabling other engineers to ship code quickly, reliably, and with the minimum of cognitive overhead. Our goal over time is to more than double the productivity of every engineer. You Will: Design and create highly stable build systems for code repositories and test harnesses Write and drive adoption of new libraries in service of engineering teams throughout the company Define the development experience at Stripe by building linters, editor plugins, and development tooling Design, implement, and drive adoption of abstractions in many layers of our internal stack, from the customer-facing HTTP API down to the client libraries of our storage backends. Optimize the experience of working with the programming languages we use, ensuring that using each language is a great experience. Work on Stripe API-wide features such as rate limiting, logging, versioning, authentication and error handling. Improve developer-centric Stripe API product areas such as webhooks, API keys, permissions, and test mode. Build abstractions that help maintain the quality and correctness of our external API. You may be fit for this role if you match some of: Enjoy designing APIs in an existing code base Are a strong communicator, and effective at driving consensus around code quality and architecture by listening to people’s needs Enjoy greatly accelerating all engineers around you with innovative tools and processes that make their lives easier and enable them to focus on what they are building Have a strong interest in programming languages, and love learning about and optimizing runtimes, data interfaces and full stack performance. Understand the value of documenting and gradually enforcing best practices Are passionate about building great integration experiences Care about API quality, clean interfaces, and empowering developers Want to build new tools for people to explore and test APIs You might work on: Building an integrated development environment across local editors and remote services for all Stripe engineers to use as their primary development platform Refactoring large codebases to better enable many teams to work independently Building consistent, polished SDKs for multiple languages, enabling customers of Stripe to easily integrate with our products both on web and native mobile platforms Creating frameworks for loading and packaging code, and defining the dependencies between services, speeding up the development loop of all Stripe engineers Extending a programming language with a type system, or creating a highly performant runtime which enables it to significantly reduce its CPU or memory footprint Improving our client libraries to provide great integration experiences for Stripe customers Refining our webhook system as we continue to scale up in volume New APIs that go beyond REST Examples Scaling your API with rate limiters https://stripe.com/blog/rate-limiters Designing robust and predictable APIs with idempotency https://stripe.com/blog/idempotency Running three hours of Ruby tests in under three minutes https://stripe.com/blog/distributed-ruby-testing
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Design at Stripe: Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Learn more about how the design team works and who you’d work with. You will: Work with design, marketing, sales, and executive teams to craft the words that define the benefits, features, and value of Stripe across to our users Communicate complex product features and benefits by taking a user-friendly and global approach Structure and write content for product and launch material—websites, blog posts, white papers, presentations, and everything in-between Work on product and feature naming, product education, and other content Create, maintain, and implement style guides and shared nomenclature across Stripe Help other your colleagues at Stripe write more and better by providing tips and feedback on how to best use the Stripe voice You may be fit for this role if you: Can achieve the right balance between interesting and approachable prose that doesn’t devolve into nonsensical airport poster sloganeering Can embrace the technical nature of Stripe and our products, and not attempt to unduly consumerize the enterprise Are relentlessly user focused Can edit existing writing or create from scratch with input from stakeholders Can understand the Stripe tone of voice and help us augment it Can write long and short form Can work in a company full of writers where nobody “owns” writing Are flexible and have a keen eye for detail in your work You should include these in your application: A link to your online portfolio Your CV or LinkedIn profile A few words about why Stripe is interesting to you
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
  Design at Stripe: Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Learn more about how the design team works and who you’d work with. You will: Work with design, product, engineering, to create the words that go into Stripe’s products Communicate complex product features and benefits in ways that speak up to our users and help them understand and use our products Work on product and feature naming Create, maintain, and implement style guides and shared nomenclature across Stripe You may be fit for this role if you: Can embrace the technical nature of Stripe and our products, and not attempt to unduly consumerize the enterprise Are relentlessly user focused and get across information that is valuable to them in their decision process Can edit existing writing or create from scratch with input from stakeholders Can write everything the user experience requires—navigation items, button labels, tool tips, engagement emails, error messages, and beyond Can work in a company full of writers where nobody “owns” writing Are flexible and have a keen eye for detail in your work You should include these in your application: A link to your online portfolio Your CV or LinkedIn profile A few words about why Stripe is interesting to you
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
At Stripe, we’re building the commerce infrastructure of the internet. Our Developer Relations team works with the largest developer audience possible. We are engineers and storytellers, representing Stripe to developer communities all around the world and inspiring new and existing users to build on top of the Stripe platform. As a Developer Advocate, you’ll establish strong relationships with developers around the world in a scalable way, by crafting great resources to help developers build with Stripe, including samples, blog posts, and documentation. You’ll foster developers communities, championing their interests and translating their feedback into actionable product insights. If you’re passionate about connecting with developers, trying out new frameworks and technologies, and sharing what you’ve learned with the world, we’d love to hear from you. Responsibilities Create momentum and drive adoption of the platform through your interactions with developers building applications and businesses on Stripe. Champion Stripe’s developer products in person and online by presenting at conferences, writing technical tutorials, publishing articles and videos. Build inspiring demos, sample apps, and continuously improve the developer experience of our APIs and SDKs. Identify strategic partnership opportunities to grow our developer community. Influence the direction of our developer products by gathering insights from our developer community. We’re looking for people who are: Creative, empathetic, communicative, and clever. Confident and comfortable presenting to different types of audiences, large and small. Adept at communicating technically complicated topics simply and elegantly. Strong hands-on developer who is comfortable with full-stack development. Intellectually curious, with great problem-solving skills. Happy to travel regularly. You should include these in your application: Code you’re proud of. Products or projects you’ve worked on. Links to your blog or your profile in online communities like GitHub, Twitter, Quora, or Stack Overflow. Languages you are fluent in, both human and technical. What you find most interesting about Stripe.
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Design at Stripe: Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Learn more about how the design team works and who you’d work with. You will: -Work on the visual design across multiple Stripe products, on the web and mobile - Sometimes translate wireframes to final designs, and sometimes solve a design problem end-to-end - Help engineers and product managers define both the long-term strategy and the short-term tactics for our products - Work closely with other designers to develop and expand product design systems - Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical deliverables - Work in a highly collaborative fashion with the design, product, and project teams - Consider all parts of the experience, from copy to animations to business model, when designing You may be fit for this role if you: Can reduce complex problems down to the right balance of flexibility, power, and ease of use Have experience designing for business and developer-focused products. Keep pushing your work until all details are attended to Are skilled in explaining your work, process, and decisions and crave feedback to help you produce your best work Are an expert in visual design, but skilled in multiple disciplines across product design Are a systems-thinking and are able to extrapolate and extend shared patterns and behaviors Love working with other designers to help them learn and grow—and have them help you learn and grow Are uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the perfect balance between benefiting the project, the Design team, and all of Stripe You should include these in your application: A link to your online portfolio Your CV or LinkedIn profile A few words about why Stripe is interesting to you
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Stripe acquired RunKit in 2016 to help us in our mission to pioneer the future of development tools. And if you were using Quartz Composer instead of Adobe products four years ago, or if Brett Victor’s Inventing on Principle inspired you to write your own prototyping tool, then RunKit might the right place for you. Developer tools hold some of the most unique and difficult design challenges of any space. Fundamentally you will be working on making truly complex problems more accessible to our users—you will be designing a system to help them think. There are no easy answers when attacking experiences like prototyping and debugging, and your skills will truly be pushed here. On top of that, you will be shipping to some of the most discerning and technical users. In the end, you will be helping to make JavaScript and RunKit amazing tools for everyone from programming beginners to scientists. You should include these in your application: A link to your online portfolio Your CV or LinkedIn profile A few words about why Stripe is interesting to you
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Design at Stripe: Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Learn more about how the design team works and who you’d work with. You will: Create research strategy that prioritizes between competing business needs Implement the strategy, and find ways to measure and improve its impact on the business and the quality and relevance of the products we develop Design and execute studies that generate insights that can both fuel ideation and evaluate designs Build working relationships and processes with product development teams Establish process for selecting the right methodology for the task at hand Implement strategies and tactics for communicating insights to product development teams as well as the rest of the company in compelling ways Evangelize research across the company and ensure we use it to learn from our mistakes Prioritize incoming requests while making progress on overall goals for the research function You may be fit for this role if you: Have experience in a wide range of research methodologies, as well as the ability to pick the right one for the job Demonstrate stellar written and verbal communication skills Have well-proven recruiting strategies and methods Can plan and manage research efforts that involve external research assistants or other external resources Enjoy working cross functionally and teaching others how to generate insights from research findings Are flexible and able to remain focused on delivering better products and experiences for our users You should include these in your application: A link to your online portfolio Your CV or LinkedIn profile A few words about why Stripe is interesting to you
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Design at Stripe: Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Learn more about how the design team works and who you’d work with. You will: Work with engineers and product managers to define both the long-term strategy and the short-term tactics for our products Work closely with designers on your team to develop and expand product design systems Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical deliverables Focus on what you do best — whether that’s sketches, wireframes, prototypes, designs, or code—and you’ll have the opportunity to sharpen the skills you’re looking to develop Work in a highly collaborative fashion with the design, product, and project teams Consider all parts of the experience, from copy to animations to business model, when designing You may be fit for this role if you: Can reduce complex problems down to the right balance of flexibility, power, and ease of use Have experience designing for business and developer-focused products Keep pushing your work until all details are attended to Are skilled in explaining your work, process, and decisions and crave feedback to help you produce your best work Are an expert in either UI, UX, or visual design, but skilled in more disciplines across product design Think in systems and are able to extrapolate and extend shared patterns and behaviors Love working with other designers to help them learn and grow—and have them help you learn and grow Are uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the perfect balance between benefiting the project, the Design team, and all of Stripe You might work on: Dashboard — Tools, features, and settings to run a business on Stripe Atlas — Help entrepreneurs around the world start an internet business Radar — Modern tools to help beat fraud Checkout and Elements — The best payment flow, on web and mobile Documentation — Organize and explain complex concepts and help people integrate with Stripe Mobile experiences across web, iOS, and Android You should include these in your application: A link to your online portfolio Your CV or LinkedIn profile A few words about why Stripe is interesting to you
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Design at Stripe: Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Learn more about how the design team works and who you’d work with. You will: Define project plans, scopes, resource allocation, and project milestones to align with internal project budgets Oversee external vendor and freelance relationship management for the design team Coordinate technical and creative teams to deliver work that meets Stripes business and user goals Gather and document requirements for any and all projects that require design team resources Remove practical obstacles to completing tasks and projects Facilitate kick-off meetings, critiques, product check-ins and weekly team meetings Ensure that the design team knows who they are collaborating with on what and that they hit their deadlines You may be fit for this role if you: Have a meticulous sense of order Are fastidious about organizing the time and todos of yourself and others Can be friendly and collaborative, but effective and efficient in written and spoken communication Have experience from both product company and agency-side Have a great existing freelancer and production network You should include these in your application: Your CV or LinkedIn profile A few words about why Stripe is interesting to you
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Design at Stripe: Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Learn more about how the design team works and who you’d work with. You will: Work closely with key stakeholders across the company to help craft the best way to deliver the right message to the right audience. Work on a wide variety of presentations—keynotes at internal and external events, pitches to prospective customers, product and process updates, presentation series for events, and templates for all kinds of internal and external presentations. Play an important role in elevating the Stripe brand and making sure we are consistent in how we tell our story and get our points across. Design within and help expand the Stripe visual identity Establish and maintain presentation design and language guidelines Translate information-dense outlines into beautiful and effective pieces of communication. You may be fit for this role if you: Consider, like we do, presentation design to be a serious and important skill that requires strong storytelling talents Are interested in making both everyday sales decks and flashy keynote presentations sing Can create a presentation from scratch and take an existing one and make it (much) better Are able to wring every last bit of flair and animation out of Keynote Obsess over crafting amazing templates that are easy for people around the company to make beautiful and effective presentations with Are a master of Keynote and well-versed in Google Slides (we try our best to not use Powerpoint, and we work on Macs) Keenly interested in and able to use typography to great effect Can do some light icon and illustration work to help make a slide just right Are detail-oriented and a masterful communicator that can play the role of bringing together feedback and corrections from everyone involved, before the deadline You should include these in your application: A link to your online portfolio Your CV or LinkedIn profile A few words about why Stripe is interesting to you
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Design at Stripe: Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialities to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Who we’re looking for: The title of this job description is “Designer”, but we consider the design team a home for most roles that help deliver world-class experiences to our users. That means that even if you’ve never called yourself a designer, there might still be a fit for you. Things you might have called yourself include, but are not limited to: Product designer, visual designer, UI designer, UX designer, presentation designer, UI engineer, UX engineer, copywriter, content strategist, producer, researcher, motion designer, film maker, editor, animator, or illustrator. Look at our jobs page for currently open individual listings, or apply below for the general designer position if you don’t see yourself as an exact fit—the team we’re building has space for people who consider themselves to fit any or all of these facets of design work: Product design Our products include the Stripe Dashboard on web and mobile, which users rely on to run their business, as well as internal tools that other Stripes use to help our users and protect them against fraud or malicious actors. Our product also includes our docs, used primarily by developers when integrating Stripe’s APIs. RunKit design Stripe recently acquired RunKit to pioneer the future of development tools. We’re looking for designers with a passion for designing great tools for beginners and experts alike. Communications and web design Our attention to delightful, user-friendly design naturally extends to how we communicate about our products on our website and in marketing materials. Designers focused on this discipline work on launch and product pages for new and existing products, as well as the design language across every page on stripe.com . Writing and content strategy Those of us in the tech industry suffer a daily deluge of lazy bromides, tranquilizingly banal platitudes, and nouns drearily verbed. Amidst this, we’d like to hire writers and content strategists that will help Stripe stand out with precise, clear, thoughtful, and creative use of language across our product copy, transactional emails, marketing pages, blog posts, and more. UI engineer Implement product and marketing designs in HTML, JS, and CSS while pushing forward interactive experiences for our users across Stripe. You’ll work on new and existing products, upcoming launches, and iterative improvements to existing pages and products. Research Everything at Stripe revolves around our users. Help us establish a thorough and flexible research function to help us to learn more from our users and share the knowledge and insights with the rest of the company. You’ll work on everything from market research and usability studies to generative research that’ll help other designers and teams solve product problems. Systems design As our products grow in number and size, we’d like to be more rigorous when designing so our users have an easier time learning and using new products. Strong but flexible design systems can help with that. Presentation design Well-crafted presentations are useful to many teams across Stripe—from sales and partnerships in one-on-one conversations to our leadership team keynoting at large events. You’ll work on materials that effectively help tell facets of the Stripe story in a variety of situations. Illustration Illustrations can play a key role in making our products and communications easier to use and understand—and helps make our work more fun and memorable. You’ll illustrate experiences across all the work we do, from specific product interactions to posters and promotional material. Brand design Brand designers bring well-crafted narratives to life across several channels and touchpoints. Whether it’s print, environmental, or film, we’re looking for story-oriented folks who can think strategically about their work and produce creative projects that express our core values. Who you will work with Stay up-to-date with some of our work on our Dribbble Page , or meet some of our team on Designer Fund’s Bridge program pages . If you have some time to spare, you can listen to the podcast Bill Labus and Benjamin De Cock recorded with Design Details (or one with Malthe Sigurdsson , our Head of Design). What we are looking for We’re currently only looking for candidates with five or more years of experience. We don’t yet have the capability to properly train and mentor new grads or people just starting out in design. (As the team grows, this will change.) We’re looking for people interested in working in a highly collaborative way where the expectations for every single person are high. To do well at Stripe, you must be a clear and effective communicator. Education is only part of a person’s experience, and we’re not only looking for people with degrees. We’re very interested in building a team consisting of people with a wide range of experience, backgrounds, and interests. Please be sure to include a link to your portfolio.
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Learn more about how the design team works and who you’d work with. You will: Work with product marketing to define, design and deliver launch and product pages on Stripe.com Work cross-functionally to define, design and deliver collateral for our sales and support teams Communicate the value and functionality of Stripe in design, icons, and illustration. Push the limits of what web design can do and should be Sometimes translate wireframes into finished designs, and sometimes work end-to-end You may be fit for this role if you: Able to and interested in working with and expanding Stripe’s visual design language Are an expert in either visual, web, or UI design, but skilled in multiple disciplines across design Are a systems-thinker and are able to extrapolate and extend shared patterns and behaviors Love working with other designers to help them learn and grow—and have them help you learn and grow Keep pushing your work until all details are attended to Are skilled in explaining your work, process, and decisions and crave feedback to help you produce your best work You should include these in your application: A link to your online portfolio Your CV or LinkedIn profile A few words about why Stripe is interesting to you
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
We are looking for an experienced professional to join our compliance team based in San Francisco. In this role, you’ll handle a wide variety of AML and regulatory compliance operational matters supporting Stripe’s growing business. Stripe is both a technology company and a financial services company, and you will need to be comfortable straddling both of those worlds every day. The right person for the role will enjoy dealing with that puzzle, seeking creative solutions and moving quickly, often in the face of ambiguity. You will: Decision a variety of compliance-related reviews of Stripe merchant accounts, including but not limited to: Know-Your-Customer (KYC) reviews, OFAC SDN and watchlist reviews, investigations for potential Suspicious Activity Report (SAR) filing, Politically-exposed Person (PEP) reviews. Handle account reviews in a timely fashion, as determined by internal policies and procedures. Effectively and clearly communicate with Stripe users when required to conduct account reviews. Determine operational pain points and optimize processes and procedures based on best practices and subject matter expertise. Manage incoming communication from both internal and external stakeholders via multiple channels, including email, chat, and CRM. Demonstrate advanced knowledge of AML industry concepts and trends, as well as ability to apply them to Stripe Collaborate on reviews of policies and procedures to ensure they are updated and reflective of current operationsConduct quality reviews of work by vendor teams or more junior analysts.- Provide process oversight and mentorship for more junior team members, including review or work. Provide consultancy on compliance-related matters for internal and external partners, as well as Stripe users. Work with US Compliance Officer or regional compliance leads to scope news processes and scope existing ones. Our ideal candidate will have: 3+ years experience in compliance, risk / fraud, customer service, or related field. Strong research and investigation skills. Experience mentoring or managing teams or processes. Ability to work efficiently and independently in a fast-paced, high-volume environment. Ability to work cross-functionally with internal stakeholders. Nice to haves: Compliance or payments experience. Excel or SQL abilities. Familiarity with MacOS and Google products. You should include these in your application: A resume and LinkedIn profile.
Stripe San Francisco, CA, United States
Aug 01, 2017
Full time
Design at Stripe: Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco. The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. Learn more about how the design team works and who you’d work with. You will: Work with design, marketing, comms, and executive teams to define Stripe’s brand, voice and attributes Define, design, and deliver work that helps push our brand in the right direction Work in and on any and all media and platform required to deliver the message You may be fit for this role if you: Are able to devise a high-level strategy and deliver the work to support it Keep pushing your work until all details are attended to Are highly skilled in one or more relevant discipline, but competent in more Love working with other designers to help them learn and grow—and have them help you learn and grow Have a well-developed network of freelancers you can call on to help with specific types of work Are uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the perfect balance between benefiting the project, the Design team, and all of Stripe You should include these in your application: A link to your online portfolio Your CV or LinkedIn profile A few words about why Stripe is interesting to you