Paysafe

99 job(s) at Paysafe

Paysafe Montreal, QC, Canada
Jul 28, 2017
Full time
Paysafe delivers a full suite of payments solutions. From card issuing to acquiring; from payment gateways to merchant accounts; from fraud and risk to compliance; from digital wallets and mobile to invoicing - we process millions of transactions worldwide and we value our relationships at every point in the process.   Paysafe is a global company with a dynamic environment operating in multiple countries including the UK, Bulgaria, Austria, India, Canada and the US.   We are currently looking for a Quality Assurance Specialist – Call Center.    Reporting to the Business Process Manager, the Quality Assurance Specialist will be a shared resource between the Global Operations teams in Montreal CA and Cambridge UK.  The QA Specialist will help create and maintain quality assurance standards across the contact centers-in both regions. The QA Specialist will also have a secondary responsibility in managing and maintaining several reporting needs for both regions which will need to be supplied on a daily, weekly, and monthly basis.  The Quality Assurance Specialist will work closely with management to analyze processes and procedures to find opportunities for improvement and alignment based on trending discovered via reports or QA.   QUALIFICATIONS: The successful candidate has at least two years or more of experience in Quality Assurance and is comfortable working with teams in a variety of areas, including technical and business operations.  The candidate must be extremely proficient in tools like Visio and Excel, and regularly takes the initiative increase his or her skills in different technologies.  The candidate is a multi-tasker and enjoys the dynamics of working on several different projects for more than one team at the same time. Although very attentive to detail, the successful candidate understands how building out and maintain proper Quality Assurance processes and producing accurate and dynamic reporting can affect the bottom line.    EDUCATION and EXPERIENCE: 2+ years’ experience in Quality Assurance in scoring calls and providing feedback to agents on the calls scored. Excellent time management and organizational skills. Bilingual: English and French. Excellent written grammar in both languages is essential and may be tested during the selection process. Intermediate skills in Visio, including the ability to produce cross-functional and specialised Visio diagrams. High-intermediate / advanced skills in Excel, including the ability to use pivot tables and Excel flowcharts. This will be tested during the selection process. Ability to work both independently and as part of a team. Experience working in an operational team is an asset. Experience in the payment industry is an huge asset. Experience working within a matrix or shared services environment especially is an asset. Experience in reporting and analytics is an asset.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Create, maintain, and implement scorecards for internal and client-facing emails, live chat, and phone calls. Coach agents on all items scored and provide feedback via face-to-face or skype meetings. Work with people managers or line managers when issues arise based on call reviews. Produce daily, weekly, and monthly reporting for several teams in Montreal and Cambridge, not excluding ad hoc reports as needed. Help develop, store, and maintain materials used for scorecards. Make recommendations for process improvements and raising concerns based on trending reports.  
Paysafe
Jul 28, 2017
Full time
Introduction   Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.   Our staff of over 1,800 includes more than 30 nationalities, based at our offices throughout the world.   With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.   PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).   For more information, visit: www.paysafe.com   Responsibilities                      ·         Ownership of the security architecture, including technology stack and interoperability with IT Operations and IT Developers   ·         Leading and owning the security improvement and implementation projects and initiatives   ·         Creating and reporting the relevant metrics and KPIs/KRIs   ·         Creating status reports for the owned projects   ·         Organizing stakeholder meetings, including approval and architecture sessions   ·         Reviewing the available technologies and solutions, assessing the suitability for implementation   ·         Assessing the protections deployed in the financial industry and performing gap analysis   ·         Assisting in the definition of teams documentation   ·         Updating the security architecture to reflect internal and external changes          Candidate Requirements       ·         Typically, five years’ experience as information security expert or similar position, working on project related basis   ·         Industry recognized certifications (CISSP, CISSP-ISSAP, CRISK, CGEIT, CISM, CSSLP) will be considered as a strong advantage   ·         Key Competencies:   ·         Broad security knowledge and experience – IAM, networks, governance, risk, infrastructure   ·         Excellent communication and presentation soft skills   ·         Strong analytical thinking, ability to understand complex systems   ·         Understanding of key controls and how they impact the business from an operational or systems perspective   ·         Excellent interpersonal and communication skills, including ability to interact effectively with positions of all levels   ·         Ability to integrate security in a larger solution   ·         Ability to prioritize and execute on multiple, simultaneous, complex priorities   ·         Ability to deal with highly confidential information in a professional manner   ·         Results orientated without compromising control   ·         Can influence stakeholders in other organizations           We offer       ·         Opportunity to help write the history of a leading multinational company   ·         Tailor-made training and ongoing development to help you get on the cutting edge of online payments   ·         Merit-based career progression in a fast growing organization   ·         Environment where product expertise, professional and personal commitment are rewarded   ·         Competitive remuneration package which recognizes and encourages service excellence   ·         Fun and collaborative working atmosphere   ·         Cool new office        Only shortlisted candidates will be contacted
Paysafe Cambridge, United Kingdom
Jul 28, 2017
Full time
As a member of our Technical Support team, you will be an important representative and ambassador of the company brand, by providing exceptional levels of support, expert guidance and service.  You will be serving both our merchant customer base as well as internal departments.   Key Roles and Responsibilities   Be a primary contact point for customer requests for support, questions, guidance and service issues.   You will be the client champion, by being accountable for ensuring all assigned service matters are addressed and resolved efficiently and professionally.    Perform problem determination with the customer as well as conduct investigations for both basic and complex technical issues.  (including non-technical inquiries as needed)   Troubleshoot and resolve technical issues related to Optimal Payments’ applications and systems.    Provide direct assistance and expertise to clients, partners and internal teams as part of system integration projects for the entire suite of the Optimal Payments offering. (Integrating our solutions to customer platforms)   You will participate in User Acceptance Testing (UAT) for any development initiatives.   Provide industry leading ownership of all issues reported internally and externally. Follow-up closely on all issues that have been escalated in order to ensure efficient resolution of technical problems.   Ensure prompt communication with clients on the status of their requests for support.   Coordinate efforts and collaborate with various internal departments (QA, Development, Technical Operations, etc.) to resolve customers’ issues and requests as required.   Follow-up closely on all issues that have been escalated in order to ensure efficient resolution.   Maintain ownership of assigned client issues to completion and customer satisfaction. (full ownership to completion)   Direct involvement with the department Continued Improvement Program, by providing recommendations that will improve services to customers as well as improve efficiencies in technical support. (Through Trend analysis, Customer experience, internal experience).   Be a source of expertise to clients by providing guidance on how to best use our technology that ensures the best experience and results for our merchants   Provide product knowledge expertise to our sales and merchant support agents.     Required technical skills:   Basic understanding and hands on experience with major Internet protocols and languages: HTTP, HTML, Web Services, XML, REST, JSON.   Familiarity with web-based applications and e-commerce principles.   Responsive Design CSS Webhooks Callbacks   Working knowledge of Windows and UNIX operating systems.     Education and Qualifications   The candidate will possess a college degree (D.E.C), a college attestation (A.E.C) in Computer Science, programming, equivalent education or demonstrated equivalent level experience.   You have at minimum, 2 years of experience in a customer service and technical software support role.   You demonstrate excellent enthusiasm, can work independently and have proven problem-solving and analytical abilities.   You possess excellent interpersonal and communication skills and can easily handle a high volume of work.      You are responsible, a solid team player, detail-oriented, and have a strong sense of urgency and accountability.   Welcome difficult problems and enjoy dealing with challenging customers and situations, in a fast paced environment   Enjoy learning, are creative and strive to improve you skillsets and knowledge.   You are proficient with the MS Office suite with strong skills in Excel.   Willing to work flexiblescheduled hours as required (before / after business hours)   Experience in the payment processing industry would be considered an asset.   You are perfectly bilingual (spoken and written).
Paysafe India
Jul 28, 2017
Full time
Paysafe delivers a full suite of payments solutions. From card issuing to acquiring; from payment gateways to merchant accounts; from fraud and risk to compliance; from digital wallets and mobile to invoicing - we process millions of transactions worldwide and we value our relationships at every point in the process. Paysafe is a global company with a dynamic environment operating in multiple countries including the UK, Bulgaria, Austria, India, Canada and the US. Paysafe is currently searching for Product Manager – Big Data Analytics to join our IT Development team in Hyderabad.    The candidate should have the below experience:   6+ years of overall experience (at least 4+ as a product manager in analytics (in Payments/Financial Services domain)). Experience in Payments/Financial Services is mandatory Experience informing decisions by analyzing data from core systems, system logs etc. Experience in leading the product function for analytical projects with backend data processing engines like Apache Hive and Apache Spark, Pig, interactive SQL query engines, and systems for analyzing events in near-real time like Druid or Apache Drill Experience in working with engineering and design teams Deriving insights from customer and merchant transaction data. For e.g., repeat customer analysis, failure rate analysis, revenue generation analysis, customer segmentation analysis, cost reduction analysis, anti-money laundering etc Be the primary point of contact and drive meetings for all analytics use cases Advise on best practice Big Data Analytics methodology and processes for analytics insight generation, technology and data   Below proficiencies would be an added advantage during recruitment:   Develop the strategy and roadmap for data/analytics tools and systems. Candidates with experience in working on Tableau projects will be preferred Define product (user driven and product team driven) requirements across all business lines and projects. These projects are not limited to logging systems, data processing engines, framework POCs, data visualization, dashboard tools etc. Match the needs of internal customer groups (executive teams, product teams, and business and operations teams), with intuitive and actionable data solutions. Passionate about solving business problems by leveraging analytics. Evangelize the value of data/analytics and help drive a data-informed culture. Numbers are only as good as the way in which they are presented, and the person in this role should have a point of view on how to make our data intelligible and important to the rest of the company. Play lead functional architecture to create and prioritize backlog, and deliver POCs, projects etc. successfully Develop insights and deliver dashboards on business impact (e.g., revenue increase, revenue leakage, anti-money laundering etc.)
Paysafe Sofia, Bulgaria
Jul 28, 2017
Full time
Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.   Our staff of over 2,100 includes more than 30 nationalities, based at our offices throughout the world.   With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.   PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).   For more information, visit: www.paysafe.com We are searching for a talented designer to join the Marketing team at Paysafe to help design new and exciting ways to engage the millions of customers that use our Digital Wallets, NETELLER and Skrill. Here are some characteristics we’re looking for from you: Visual thinker You express your ideas and perspective visually. From motion graphics for social, to email and responsive web design, you can approach a design brief with a creative mind that conveys an idea, an experience, or a product to colleagues, merchants and customers; in other words, people. A team player You excel working as part of a team, collaborating, sharing ideas and working to achieve shared goals. You know when to listen and when to express your opinion. You treat feedback as a tool to help improve what we do. Hands on Your go to tool is pencil and paper and you appreciate the value of quickly sketching ideas and solutions before opening any software. A Timekeeper You own a device to help keep the time and understand the law of diminished returns. You are comfortable applying the right amount of resource to the brief at hand. No such thing as perfect You are hungry to grow as an individual and as a professional: learn new skills, perfect the ones you have and take on new challenges. Other important characteristics Over 3 years of professional design experience with web, email and motion graphics. Familiarity with HTML, CSS, javascript, and related web technologies. It would be useful if you ❤ designing icons. Prior experience with e-commerce/ payments industry is very welcome. A body of previous work that you are proud of. Excellent knowledge of Photoshop, Illustrator, After Effects and Keynote. Be jus as content delivering small, individual tasks as you are working on large scale, complex projects   We offer   Opportunity to help write the history of a leading multinational company Tailor-made training and ongoing development to help you get on the cutting edge of online payments Merit-based career progression in a fast growing organization Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration package which recognizes and encourages service excellence Fun and collaborative working atmosphere Cool new office   Are you ready to take your career to the next level? Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening. Only shortlisted candidates will be contacted for an interview.
Paysafe India
Jul 28, 2017
Full time
Paysafe delivers a full suite of payments solutions. From card issuing to acquiring; from payment gateways to merchant accounts; from fraud and risk to compliance; from digital wallets and mobile to invoicing - we process millions of transactions worldwide and we value our relationships at every point in the process. Paysafe is a global company with a dynamic environment operating in multiple countries including the UK, Bulgaria, Austria, India, Canada and the US. Paysafe is currently searching for an Infrastructure Architect to join our team in Hyderabad.    Reporting to the Global Director Infrastructure Architect, you will be responsible for the successful documentation and design of infrastructure projects, working with both technical and business project team resources to ensure quality solutions are delivered on time and on budget according to defined scope, timeline and cost parameters.   You will also act as the liaison on a cross-functional basis providing support and input on technical analysis and design deliverables to support the business in all manners of infrastructure-related projects including desktop services, server, database, storage, monitoring systems, data centre management, automation and orchestration.   Responsibilities: Support a wide range of business-driven projects including knowledge management, standardization and integration, database migrations, data warehousing, micro-service environments and others Provide technical leadership and management to the Infrastructure team including but not limited to the following: Work with project and account teams to prepare proposals and provide estimates and schedules for technical activities Participate and document the discovery phase for requirements gathering Analyze requirements and produce documentation for detailed requirements, architectural recommendations and systems and code level design Assist with the standardization process of the complex IT environment: hardware, software and licensing Perform cross-training and customer handoff Develop, communicate and manage process development following the ITIL methodology including:  change management, problem management, SLA management, capacity planning, performance management, etc. Identify technical and procedural risks on a go-forward basis Gather and analyze business requirements, as well as needs of Infrastructure team Provide hands-on support as required throughout the team as needed and as skill set dictates     Mandatory Skills/Certifications: A minimum of 5 years of industry work experience Experience with Unix/Linux, Storage/LUNs, Systems, Oracle/MySQL/MSSQL database, Docker/Containerization, Big-Data Experience in automation and orchestration “ansible, devnet, devops” Exposure to a wide range of technology in a production environment Infrastructure design and support for complex datacenter Understanding of end-to-end project, software and development cycles Exceptional problem determination and creative problem-solving skills Strong understanding of Unix environments and applications   Desired Skills: DevOps, DevNet, Big Data, DBA, micro-services and application development, experience working with a global team, security and PCI knowledge  
Paysafe Sofia, Bulgaria
Jul 28, 2017
Full time
Introduction   Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure. Our staff of over 1,800 includes more than 30 nationalities, based at our offices throughout the world. With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment. PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L). For more information, visit: www.paysafe.com Responsibilities              ·         Review possible PEP (Political Exposed Person) and Sanction matches for Skrill, Neteller and PSC ·         Determine if the match is a true hit or false hit, at time further research may be required ·         Contact the client for further details where required ·         Escalate any anomalies of the process with the team leader ·         Report any true matches to the MLRO (Money Laundering Representative Officer)     Candidate Requirements   ·         Bright graduate who is looking to build a career in the Financial services sector ·         Open-minded individual that is eager to challenge the status quo to deliver together with the team top results ·         Readiness to work in an international environment with the willingness to travel from time to time   We offer   ·         Opportunity to help write the history of a leading multinational company ·         Tailor-made training and ongoing development to help you get on the cutting edge of online payments ·         Merit-based career progression in a fast growing organization ·         Environment where product expertise, professional and personal commitment are rewarded ·         Competitive remuneration package which recognizes and encourages service excellence ·         Fun and collaborative working atmosphere ·         Cool new office    Only shortlisted candidates will be contacted  
Paysafe Cambridge, United Kingdom
Jul 28, 2017
Full time
Responsibilities:   Resolve Paysafe business IT issues and enquiries at the first point of contact. Log all customer queries; collect and record all relevant information and diagnostics to aid problem investigation. Resolve IT issues within the organisation’s desktop computing environment. This includes, but is not limited to; installing, diagnosing, repairing, maintaining, and upgrading all PC hardware, equipment and software within agreed levels of service, and forward unresolved issues to other IT support teams. Provide a first class IT support service via telephone, e-mail, remote control or in person by managing customers’ queries in the most effective and professional manner, in the EU offices and the wider group.   Primary Duties and Key Performance Targets   Logging of all customer issues and requests on the Service Desk ticketing system, ensuring the customers’ needs have been established and the collection of the relevant information and diagnostics to aid investigation and resolution. Performing installations, repairs, maintenance, diagnosis and analysis of desktop related issues or requests and liaising with other IT/non-IT support teams across Optimal Payments, or third-party support/equipment vendors, where appropriate. Respond immediately to customer requests, issues and complaints and ensure that escalation procedures are being correctly adhered to. Ensure that customers are kept informed of the progress of their issues or requests, as well as the resolution, at all times and pro-actively monitoring, prioritising and managing of active tickets. Recommend and implement corrective solutions according to published procedures, whilst communicating best practice concerning the use of IT systems to the business. Administration of all system accounts on supported systems, ensuring requests/changes are in line with internal procedures, and appropriate authorisation has been obtained, as well as maintaining the asset register, providing updates for installations, moves, user changes, upgrades, etc. Police and maintain the accuracy, integrity and relevance of data that populates the IT Service Desk system. maintained to a tidy and safe standard in liaison with other IT teams. Ensure that physical desktop connections and cabling from wall/floor junctions to device are Identify and communicate issues, potential ideas and improvements to enhance the existing processes and levels of support services. To comply with all reasonable requests issued by direct managers including other duties or special projects as assigned. To achieve targets established through appraisal objectives and ensure the highest level of customer and technical support services. To abide by all policies, rules and regulations as set out by the Company and ensure you comply with all requirements. To keep up to date with developments and changes within the IT and Financial Services industries.   Core technical skills:   Active Directory & Exchange Administration. Knowledge of Microsoft Office applications. Excellent knowledge of PC Operating Systems to Windows 7 and familiarity with remote management tools. Excellent technical knowledge of PC desktop and laptop hardware components and peripherals, etc. Troubleshooting experience/qualifications in desktop products (hardware, software and network), Commercial Applications etc. together with an enthusiasm to build on that knowledge in order to provide an improved customer service. Ticketing/Service Desk systems (e.g. ManageEngine). Telephony (ShoreTel), Instant Messaging & VC tools. Remote Access systems.   Education and Qualifications :   A minimum A-level educated, with strong Mathematic and English skills. A minimum 2 years of experience in a similar support role. Knowledge & experience of ITIL processes and procedures, including IT Service Level Agreements. Customer services focus, with an excellent ability to handle customers effectively; with a qualification or work experience in a customer-facing environment. Exceptional interpersonal skills, with a focus on listening and questioning, and team working skills. Proven analytical and problem solving abilities, combined with excellent attention to detail. Have excellent organisational and prioritisation skills. Ability to present ideas and troubleshooting procedures in business-friendly and user-friendly language. Ability to complete multiple simultaneous projects in a timely manner. A self-starter, proactive and independent thinker, who is open and communicative. Steadfast, patient and reliable and can work efficiently under pressure.                 Working Conditions (hours/locations) The working hours will be 09.00 – 17.30 Monday to Friday, with an occasional need to cover support outside of these hours, for team members in different time zones/other office locations. This full-time position will be based out of the Optimal Payments’ Cambridge office. Occasional UK and International travel.
Paysafe London, United Kingdom
Jul 28, 2017
Full time
One of the leading global payments providers, Paysafe, is looking for a Head of Social to oversee, manage and develop the Group wide social media strategy and social media teams.   Reporting to the VP Brand Marketing and working from Paysafe’s London-based offices, the Head of Social will drive the global strategy for the Group social properties and set strategy and standards for the portfolio brands’ social engagement, ensuring alignment with the Paysafe brand values. These will include developing and managing viral marketing campaigns and integrating social media into the overall business strategy.   This is an exciting role for a passionate individual who will be working closely with marketing, creative and strategy teams, the successful applicant will collaborate with internal editorial, marketing and communications teams to support their respective strategies and ensure an aligned, relevant and consistent voice is delivered through Paysafe’s digital channels.   This newly-created role is an opportunity to significantly promote the Paysafe brand through digital engagement, to make a real impact and play a key role within a growing, international team operating in a fast-paced and dynamic fintech industry.   Responsibilities   Review the current social media presence of Paysafe Group. Define, implement or, where necessary adapt the Group social media strategy proliferating Paysafe’s overall business strategy, brand and values. Set up, run and optimise the Group’s multiple social media channels and pages across multiple platforms to increase Paysafe’s brand awareness and online reputation. Monitor, evaluate and consider the social media activities of Paysafe’s portfolio brands, assure their alignment with and support of the Group brand and values. Own the Group’s Social Media publishing plan. Promote content developed by the Paysafe Content Hub and lead the publication of relevant, original and high-impact social content across multiple media formats, building meaningful and relevant connections and conversations with existing and prospective customers. Build an execute social media activities based on competitive research, channel determination, benchmarking, messaging and relevant audience identification. Design and implement company digital strategies within budget requirements. Measure the effectiveness of the Group’s social media activity on an ongoing basis and make recommendations to review and amend activity as required. Monitor, listen and respond to user-generated content in line with the moderation policy for each social community; identify threats and risks in user generated content Act as an ambassador, train and mentor internal teams to use digital technologies and increase sharing among divisions and geographies with approaches aligned to Paysafe policies and business priorities. Collaborate with other departments, including divisional business lines and marketing teams to optimise social media engagement in wider campaign activity, ensuring brand consistency at all times.   Requirements A minimum of 7 years of Social Media Management in a multinational/multiproduct company. Experience of working with or for a listed company and ideally in issues and reputation management   Solid technical and professional expertise with online marketing tools and web-based technologies Excellent communications, writing, editing and presentation skills Ability to develop, inspire and motivate others to high performance Positive approach towards people and tasks Ability to juggle priorities and thrive in an exceptionally fast-paced environment with a flexible approach Strong analytical skills BSc degree in Marketing, Digital technologies or relevant field International experience Occasional international travel required
Paysafe India
Jul 28, 2017
Full time
Paysafe delivers a full suite of payments solutions. From card issuing to acquiring; from payment gateways to merchant accounts; from fraud and risk to compliance; from digital wallets and mobile to invoicing - we process millions of transactions worldwide and we value our relationships at every point in the process.   Paysafe is a global company with a dynamic environment operating in multiple countries including the UK, Bulgaria, Austria, India, Canada and the US.   Paysafe is currently searching for Platform Engineer candidates to join our IT Development team in Hyderabad.    Responsibilities: Provide expertise with application and database integration technologies, including solution and service-oriented architectures Attend daily scrums, project meetings, and department meetings as required Liaise with Test Analysts, Product Management, Project Management, Release Management, DBAs, Infrastructure, and other project teams as required Ability to quickly ramp up on and apply new technologies and processes Hands-on development of SOA-related project tasks Analyzing, documenting & designing applications for global consumption Work with the Product Management team to help in the gathering and documentation of requirements Working with an architecture team to create detailed Functional and Technical Specification designs Enjoy working in a highly collaborative environment   Core technical skills:  Design and development experience in Java, Spring, Angular, MVC, etc. Exposure to working in agile product development mode using concepts such as micro-services based development and deployments Up to 3 years of experience in a product development organization    Skills and Qualifications: University degree in Computer Science, Programming, or equivalent education.  Should be from a premier institute Self-learner and someone who is not afraid to embrace latest technologies in the Bigdata-Hadoop stack Exposure to MapR hadoop distribution desired but not mandatory Experience working in a diverse and multi-location company Ability to communicate effectively in English both written and spoken
Paysafe London, United Kingdom
Jul 28, 2017
Full time
Key Areas of Responsibilities Card Solutions is looking for an implementation project manager to work in a dynamic fast growing team working with high profile clients delivering cards solution across UK and Europe. The successful candidate ideally will have industry knowledge and experience within the prepaid market, and a strong project management background. Key Accountabilities   Responsible for full delivery of card programs for key clients. Ability to gather, document and share requirements, achieving client sign off. Ability to effectively track changes via a formal change request process. Ability to manage risks, actions and issues internally and externally. Multi-discipline exposure to card schemes, sales, marketing, operations, risk, compliance and legal. Lead client facing meetings representing Paysafe. Create and maintain processes and documentation. Strong strategic vision, thought leadership and ability to turn complex strategies into practical and execution oriented plans.     Knowledge, Skills & Abilities   Able to demonstrate strong project management experience. Excellent verbal, written and presentation skills. Demonstrated ability to communicate effectively and persuasively to both technical and non-technical audiences at all levels internally and externally. Able to demonstrate strong client facing skills. Experience in e-money, card issuance and MasterCard scheme rules and prepaid would be beneficial. Target focused with attention to detail. Competent in the use of Microsoft Office products ~ Microsoft project, Outlook, Word, Excel, PowerPoint. Effective time management and organizational skills. The culture within the team and the growing business requires individuals that will go above and beyond the call of duty to ensure the best service and experience for our customers whilst protecting their funds and daily transactional experiences. The individual can be based in any of Paysafe UK locations. But may have occasional travel to other UK and Overseas locations.   Qualifications   Project Manager qualification. 3 plus years’ relevant experience, from a Payment scheme perspective or a Card issuer.
Paysafe Sofia, Bulgaria
Jul 28, 2017
Full time
Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.   Our staff of over 2,100 includes more than 30 nationalities, based at our offices throughout the world.   With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.   PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).   For more information, visit: www.paysafe.com     For our IT Development Department in Sofia we are looking to hire an Experienced Ruby on Rails Developer willing to work in an internationally established and fast growing company.    HERE IS WHAT WE EXPECT FROM YOU: <span 10pt="" style="margin: 0px; color: black; font-family: ">-       To create and enhance products which help millions pay online safely and easily.   WHAT YOU SHOULD EXPECT FROM US: -       Lots of great professionals and open culture -       To be welcomed in our family   CANDIDATE REQUIREMENTS: -       2+ years using Ruby and Ruby on Rails ·         Experience with RSpec / Selenium testing tools ·         Frameworks: CoffeeScript, HAML, etc. -       2+ years designing and implementing scalable web applications -       Experience with relational databases: Oracle, MySQL, PostgreSQL -       Experience designing and using REST APIs   ANY OF THE BELOW WILL BE CONSIDERED AS ADVANTAGE: -       Experience with some JavaScript framework: jQuery, Angular -       Experience with mobile and responsive layouts ·         Knowledge of HTML5 and CSS3 -       Some server side framework or language: Node JS, Java, Python We offer Opportunity to help write the history of a leading multinational company Tailor-made training and ongoing development to help you get on the cutting edge of online payments Merit-based career progression in a fast growing organization Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration package which recognizes and encourages service excellence Fun and collaborative working atmosphere Cool new office Are you ready to take your career to the next level? Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening. Only shortlisted candidates will be contacted for an interview.
Paysafe Vienna, Austria
Jul 28, 2017
Full time
Paysafe is a global and steadily growing provider of digital payment solutions. Our 1650 employees from 40 nations guarantee simple, fast and secure payment procedures and process millions of online payments every year. Part of our business group is paysafecard, a prepaid online payment system that allows customers to pay online - as secure, simple and fast as cash. As a strongly growing company and winner of the "Austrian Leading Companies Award 2015", we are looking for personalities who want to work in an innovative, dynamic and ambitious environment.   What we offer: An exciting task area in a company with "Du-culture" in an international environment An open and friendly working atmosphere as well as a purposeful team in the sense of humor not to be missed and celebrating success at various team events and get-togethers Modern Bürgläumlichkeiten and good public connection (Europlaza / Wien Meidling) Extensive and cross-country advancement and promotion opportunities A fair and market-oriented salary package that includes your professional qualifications and experience (collectively agreed minimum salary of EUR 2,825.00, gross per month), lunch allowance and numerous other benefits   Your tasks: Mainly responsible for Oracle Group Reporting (Hyperion Financial Management) in the paysafecard Match the data (source system SAP - HFM) and data uploads to the HRM Creation and maintenance of reports based on the consolidation of SAP in HFM Interface between the paysafecard business unit and the group units in the UK and Canada Support of accounting and controlling for report requests   What should you bring Practical experience (minimum 2 years) with Hyperion (HFM) in a system / analyst role Requirements, experience with SAP (R3, BW) is an additional plus. Financial / accounting / or reporting background Good understanding of financial reporting systems, databases and data structures Economic understanding and experience in an international group environment is an advantage Very good user knowledge of MS Office, especially Excel Analytical and accurate personality with a fast perception and high number of affinity Very good knowledge of German and English spoken and written Interest in Internet, e-commerce, online services & payment
Paysafe London, United Kingdom
Jul 28, 2017
Full time
Our Marketing team is searching for a Director, Media Planning who will serve as the champion in strategically planning and executing the right advertising reach to help get the brand on the map. This role will report to the Vice President Corporate Marketing and will work closely with an external brand agency and internal departments within the organization such as PR/Communications, Sales, Marketing Research, Product and Operations to provide education of our brand development strategies as well as ensure creative integration across all channels.    Responsibilities: As the media champion, you will lead the strategic direction for the media plan, including strategy, placement, articles and thought leadership. Develop a quarterly media plan that aligns with our strategy and brand reach. Develop strong relationships with potential magazines, agencies, sporting etc. Strategically plan placement of articles (key media) with key stakeholders across the business that will assist in growing the brand reputation. Research and seek though leadership opportunities. Oversee the media plan strategy while influencing stakeholders across the organization. Developing and implementing innovative media strategies across multiple product categories and channels that result in long-term brand equity. Responsible for leading recommending, managing, and executing the full media plan. Establishes and manages high impact, annual         Qualifications: Bachelor’s degree in marketing, communications, general business required.  8-10 years of experience in Brand Marketing with concentrations in the financial industry Strong business and strategic acumen. Outstanding track record for managing and growing market share Expertise in media strategy, execution, planning and having the ability to ensure strategic solutions/recommendations drive the creative/message output. Ability to implement seamlessly, motivate other team members, and confidently interact with executives and other senior levels of the organization in order to influence, persuade, gain support, input and approvals. Strong track record leveraging collaborative leadership in a global organization Experience with streamlining processes to ensure innovative ideation, productivity, and effectiveness across functional teams. Strong interpersonal and customer/client service skills; diplomatic, collaborative, and responsive.  
Paysafe Sofia, Bulgaria
Jul 28, 2017
Full time
Introduction   Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure. Our staff of over 2,100 includes more than 30 nationalities, based at our offices throughout the world. With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment. PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L). As a Senior iOS Developer you will work as part of a strong cross functional Agile team on Skrill Group iPhone and iPad apps, bringing the mobile e-commerce and payments to the next level of innovation and usability, and creating an engaging and satisfying experience for the end-user.   Responsibilities:   Work in a matrix managed, fast paced Engineering team helping drive the delivery and technical competency of your team and the entire department forward. Work in an agile, cross functional team taking responsibility for the engineering team deliverables and quality. Working with the Solution Architect to ensure the team delivers to required quality and adheres to best practice. Expected to be proactive, be hands on, involved in all tasks and take on sprint backlog items. Seek out and actively promote ideas and techniques in the community – both within Skrill Group and externally. Understand the impact of any changes to the wider Skrill Group eco-system Take responsibility for the delivery for tasks from initial design to delivery into production Understand the impact changes will have on load and performance   Experience Required: Proven experience with the full iOS app development lifecycle (project setup, development, Ad Hoc distribution, App Store distribution, after-submission support) Proven experience of working in teams in the successful delivery of complex, highly performing and high quality software systems Experience of Agile and XP practices Understanding of non-functional requirements, quality assurance and continued improvement methods Deep knowledge of iOS native technologies (Objective-C, SDK, Cocoa, XCode) Knowledge of Apple's iOS Human Interface Guidelines Experience with Core Data and networking programming Experience in REST-APIs integration (XML and JSON based application development) Experience in building Universal Apps that support different layouts for iPhone and iPad Experience in writing custom UI components and libraries Experience in customizing the standard iOS's UI (navigation controls, transitions, lists, tables) Experience in developing multi-threaded apps Knowledge of performance optimization techniques and Instruments tools Strong understanding of memory management, both Automatic and Manual Reference Counting Strong understanding of how Push Notifications work and how to implement them Strong understanding of problems and strategies of "Sometimes Connected Apps“ Strong understanding of how hybrid apps work, and how they can be implemented Strong understanding of certificates, provisioning profiles and code signing   Skills Required: Experience in TDD and testing suites for iOS (e.g. GHUnit, OCUnit, Selenium) Experience with OS X shell scripting Experience with Xcode's command-line tools Experience with PhoneGap Experience with HTML5 / jQuery Experience with Facebook SDK (authentication, wall posting, photo uploading) Experience with an exception handling and crash reporting SDK/Tool Experience in integrating an analytics SDK Experience with at least one server-side technology (e.g. ASP.NET, PHP, RoR) and REST API development We offer ·         Opportunity to help write the history of a leading multinational company ·         Tailor-made training and ongoing development to help you get on the cutting edge of online payments ·         Merit-based career progression in a fast growing organization ·         Environment where product expertise, professional and personal commitment are rewarded ·         Competitive remuneration package which recognizes and encourages service excellence ·         Fun and collaborative working atmosphere ·         Cool new office 
Paysafe Montreal, QC, Canada
Jul 28, 2017
Full time
Paysafe offers a full range of payment services. From issuance to acquisition of cards, from payment gateways to merchant accounts, from fraud and risk management to compliance and from digital and mobile portfolios to billing, we process millions of transactions Around the world, while placing great importance on our relationships at all stages of the process.   Paysafe is an international company with a dynamic environment and is active in several countries including the United Kingdom, Bulgaria, Austria, India, Canada and the United States.   Paysafe is currently seeking candidates for the position of Business Continuity Manager on the Montreal team.    Overview : Paysafe is continuously improving its business continuity management program across the group. As a member of the Business Continuity Management team, you will act as a professional with strong skills and a recognized capacity to support the implementation and management of a business continuity framework. Business continuity and crisis management for a multinational company. The Business Continuity Manager is responsible for creating plans for regulatory and contractual compliance and business continuity, maintenance, training, testing and reporting. The aim is to improve organizational resilience and ensure the continuity of basic payment activities in the event of natural disasters, threats to security, cyber threats and human error.  The Business Continuity Manager works with the Chief of Business Continuity Management and all business and IT processes, By adopting a risk-based approach to ensuring the effective maintenance of business continuity management and underlying disaster recovery controls. The Manager ensures that risks are reduced by conducting assessments and setting requirements to protect the Company from business continuity incidents. Main Responsibilities: Maintaining the group's business continuity and crisis management framework Ensure policy compliance Enhance business continuity management; Maintaining underlying disaster recovery plans and associated documentation Support analyzes of process and interdependence impacts and use information to develop continuity requirements and priorities Conduct risk assessments to identify causes of business interruption and to ensure that controls are in place to reduce or eliminate identified risks, including those associated with critical suppliers Disseminate the risks associated with business continuity at the appropriate levels and coordinate mitigation interventions Prepare regular reports on the overall state of business continuity management and related improvement plans Maintain site evacuation, incident management and technology recovery plans Recommend recovery strategies and options and assist with the implementation of solutions and testing Coordinate business continuity management activities within the organization and work closely with technology teams to ensure that their disaster recovery plans related to critical systems and applications are aligned with management plans Business continuity Coordinate the Business Continuity and Disaster Recovery Management Program, produce related reports, actively participate in testing scenarios and create risk management plans related to business continuity management Maintain business continuity management documentation, ensuring training for all stakeholders Support the Chief of Business Continuity Management by assisting departments in budgeting and conducting business continuity management Ensure compliance with regulatory requirements and industry standards Provide business continuity management know-how, including compliance with relevant legal and regulatory requirements Provide expertise and support to management in the event of business interruption Develop training materials on business continuity management for internal stakeholders Contributing to crisis management efforts and training and testing   Exp érien this and Skills  Bachelor's degree in Information Systems Management, Business Administration or related degree and Certificate from a recognized business continuity management organization (BCCE Business Continuity Certificate or equivalent) At least seven years of relevant experience in business continuity management or disaster recovery and crisis management Good knowledge of the ISO 22301 standard Project or program management skills - Demonstrated ability to manage projects at the highest technical and tactical levels and to coordinate multidisciplinary projects Excellent ability to analyze and understand processes, risks and controls Exceptional risk and problem management skills, as well as change control Good communication skills Excellent command of English (written and spoken) Strong interpersonal skills and ability to communicate with senior management and influence decisions Ability to work as part of a global team Energy, autonomy, flexibility and direction Sense of business and organization, team spirit and strong leadership and problem-solving skills  Accountability: Once the commitment is made, it is imperative that the Business Continuity Management Plan be completed on time and in accordance with the highest standards Passion for results and a tendency to set high expectations for oneself and for others Willingness to actively seek ways to enhance the effectiveness of the Business Continuity Management Plan Travel required to other establishments in Paysafe Ability to transmit information and know-how within the team    Paysafe delivers a full suite of payments solutions. From card issuing to acquiring; From payment gateways to merchant accounts; From fraud and risk to compliance; From digital wallets and mobile to invoicing - we process millions of transactions worldwide and we value our relationships at every point in the process.   Is a global company with a dynamic environment operating in multiple countries including the UK, Bulgaria, Austria, India, Canada and the US.   Paysafe is currently seeking a Business Continuity Manager to join our team in Montreal.    Overview: Paysafe is in the process of continuously enhancing its Business Continuity Management program across the Group. As a member of the Business Continuity Management team, you will have a strong background in the implementation and management of the BCM and Crisis Management Framework for a Global organization. The Business Continuity Manager is responsible for the development, training, testing, reporting and maintenance of plans to ensure both regulatory compliance and business continuity; And human security. In this paper, we present the results of the study.  The Business Continuity Management (BCM) and the underlying Disaster Recovery (DR), the Business Continuity Manager will collaborate with the Head of BCM, all departments, on both business processes and IT, taking a risk based approach. ). The Manager will minimize the potential impact of a risk materializing, By conducting assessments and putting requirements in place to protect the business from continuity related incidents. Key Responsibilities: Maintain regional BCM and Crisis Management framework for the group Ensure policies are adhered to Enhance and maintain the BCM, underlying DR plans, and associated documentation Business Impact Analysis (BIA) for the group processes, and interdependences, and using this information to determine continuity requirements and priorities The purpose of this study is to evaluate the performance of the business and the performance of the business. Escalate business continuity risks as appropriate and coordinate mitigating responses BCM and improvement plans Maintain Site Evacuation Plans, Incident Management Plans, Technology Recovery Plan Recommendations and recommendations Coordinate the BCM activities within the organization. Coordinate and report on the BCP / DR testing program, actively participating in testing scenarios and the creation of BCM risk treatment plans. Maintain BCM Planning documentation, ensuring training for all stakeholders in BCM Establish and support the BCM budget in BCM budgets and activities Ensure compliance with standards and standards Provide subject matter expertise on BCM to include appropriate legal and regulatory requirements Provide expertise and support to management when a business disruption occurs. BCM tool to internal stakeholders Assisting Crisis Management training, management and testing   Exp erien ce and skill set  Bachelor degree of management information, business administration or related degree with certificate from BCM body (BCCE or equivalent) Minimum of 7 years of experience in Business Continuity Management / Disaster Recovery and Crisis Management Good knowledge regarding ISO 22301 Project / Program Management skills - demonstrable track record successfully managing projects at the highest technical and tactical levels, coordinating multi-discipline projects Excellent analytical skills and understanding of processes, risks and controls Exceptional risks and issues management Good communicator Excellent command of English (verbal / written) Highly developed interpersonal skills with ability to effectively communicate and influence decision-making with senior management Ability to work with a global team Energetic, Self-starter, Flexible and Goal-oriented Business minded, well-organized team worker with strong problem solving and leadership skills  Accountability - once committed, the BCM plan MUST be delivered on time, every time, and to the highest possible quality Demonstrates a passion to achieve, high standards for self and others BCM plan effectiveness Paysafe locations Able to share information and know-how within the team 
Paysafe Nuremberg, Germany
Jul 28, 2017
Full time
Paysafe Group is a global provider of payment solutions for the Internet, about the people and companies to complete world's millions of payment transactions. Part of this group is payolution, a FinTech and IT service company headquartered in Vienna. Payolution allows online merchants to offer their products without risk without the risk of a purchase.     Your tasks New customer acquisition in the DA-CH region and the Netherlands in our e-commerce target segments (eg e-retail, travel, gaming, ticketing) for our WhiteLabel online payment Market development and monitoring and development of a sustainable sales pipeline (Including invitations to tender) and negotiations Monitoring the sales activities in the CRM system (Salesforce) and identifying potential sales Participation in various e-commerce fairs as well as partner events Close collaboration with internal teams throughout the sales cycle (including product management, technical integration, legal, marketing)   our range A challenging task in the dynamic online payment environment in an expanding and rapidly growing company with an international background Flat hierarchies and a collegial, ambitious working atmosphere Individual responsibility combined with effective teamwork Open space to implement your own ideas Teamevents and mutual exchange We offer a performance-oriented, attractive remuneration model and an indefinite permanent employment   your profile At least 3 years of B2B sales experience, preferably in industries such as financial services, online payment, e-commerce, IT or telecommunications Strong interest in the online world and the latest trends Negotiation skill and graduation Representative appearance and excellent networking skills Communicative teamplayer An advantage is experience with Salesforce Excellent German knowledge at a native speaker level, fluent English Travel within the DA-CH region and the Netherlands  
Paysafe Sofia, Bulgaria
Jul 28, 2017
Full time
Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.   Our staff of over 2,100 includes more than 30 nationalities, based at our offices throughout the world.   With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.   PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).   For more information, visit: www.paysafe.com   Responsibilites   Ensuring efficient KYC document review and customer verification in accordance  with regulation requirements and money laundering methodology; Utilize detection tools to identify and action fraud or money laundering activities; Detecting fraudulent documents and taking necessary actions on accounts; Identify, with minimum delay, altered document trends as they transpire; Customer’s transactional behavior monitoring and evaluation, taking immediate preventive measures to mitigate the risk of fraudulent and money laundering activity waged against the company; Offer guidance and share expertise with other members of the IVS Team; Act as a liaison with the Fraud Detection and Investigation teams regarding fraud document patterns to mitigate risk; Monitor queues, conduct reports, and other ad hoc tasks; Distinguish between high and low priority situations Adapt to a constantly evolving know your customer and money laundering methodology; Ensure all KYC related activities are recorded through various databases; Achieve individual goals, based on quantitative and qualitative standards; Perform other duties and special projects as required   Requirements   1+ years of experience in a similar role (preferably in a company dealing with online payments) Good knowledge about how online payments work, major players, brands, etc. Bachelor’s degree Experience with Excel (incl. advanced functionalities) Excellent command of English and Greek language Sound communication and interpersonal skills Analytical skills and pro-active thinking Attention to details and problem-solving skills Ability to work independently Ability to meet deadlines working under pressure   We offer   Opportunity to help write the history of a leading multinational company Tailor-made training and ongoing development to help you get on the cutting edge of online payments Merit-based career progression in a fast growing organization Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration package which recognizes and encourages service excellence Fun and collaborative working atmosphere Cool new office Working on shifts   Are you ready to take your career to the next level? Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening. Only shortlisted candidates will be contacted for an interview.
Paysafe Vienna, Austria
Jul 28, 2017
Full time
Paysafe is a global and steadily growing provider of digital payment solutions. Our 1800 employees from 40 countries guarantee simple, fast and secure payment procedures and process millions of online payments every year. Part of our business group is paysafecard, a prepaid online payment system that allows customers to pay online - as secure, simple and fast as cash. As a strongly growing company and winner of the "Austrian Leading Companies Award 2015", we are looking for personalities who want to work in an innovative, dynamic and ambitious environment.      Your tasks: Responsible management, analysis, optimization and further development of SEA campaigns in more than 40 countries Planning and implementation of social advertising campaigns at Facebook, Youtube, etc. Support for launch campaigns in new countries in the course of internationalization Optimization of landing pages in collaboration with the content team Advertising agency in cooperation with the graphics department     What should you bring: Multi-year professional experience in online advertising, especially SEA and social advertising Secure handling of reporting tools, especially Google Analytics Very good MS-Office knowledge, especially Excel Very good analytical skills Structured and result-oriented work style Joy of communicating, conceptual talent and self-initiative you consider as your strengths Google Adwords certification is beneficial     What we offer: An interesting task area in a "Du culture" in an international environment An open and friendly working atmosphere as well as a purposeful team in the sense of humor and success in various team events and get-togethers are celebrated Modern Bürgläumlichkeiten and good public connection (Europlaza / Wien Meidling) Extensive and cross-country advancement and promotion opportunities A fair and market-oriented salary package that includes your professional qualifications and experience (minimum salary of EUR 2,825 gross per month with a willingness to overpay), lunch and other benefits 
Paysafe London, United Kingdom
Jul 28, 2017
Full time
An opportunity has arisen within our London office for a dynamic, analytical and strategically minded Procurement Manager to join the team. A successful and established global procurement function operates within the company and is well placed to evolve to a more strategic level.  This role will encompass wide spanning responsibility for helping achieve this transition, whilst ensuring that policy and process continues to govern spend activities, risk and superfluous cost is mitigated and stakeholder and supplier relations continue to mature. Responsibilities •Continue to manage and develop stakeholder and strategic supplier relationships. • Strategic and tactical sourcing and procurement of required goods and services in line with company budgets, strategy and required governance •Negotiation of pricing and commercial contracts to ensure optimal cost and mitigated risk •Management of formal RFP process •Detailed analysis and benchmarking of relevant of industry rates pricing and suppliers; •Control of company and departmental expenditure budgets •Identify and deliver cost reduction and risk mitigation initiatives •Manage / develop preparation of essential procurement reports and spend metrics for senior management •Identify and implement best practices in global procurement •Develop and mentor global procurement team as necessary to provide a world-class function   Candidate Requirements •Proven experience in a global procurement role •Excellent communication and organisational skills •Cost negotiation skills •Contract formation, negotiation and management •RFP creation, management and governance •Procurement metrics and spend reporting •Solid forecasting and planning ability •Procurement systems knowledge (Oracle EBS in use) •Procurement process, policy and procedure •Strong numerical skill set; able to analyse and interpret wide spanning costs and budgets •Excellent IT skills, in particular strong knowledge and experience with Excel •Strong team player with high self-motivation and positive ‘can-do’ attitude, who can deliver high value output independently, but also lead direct and cross-functional teams, to produce high quality improvements in governance, risk management and internal controls •Delivers feedback on risks and issues in a manner that retains trust, gains buy-in and encourages ownership by relevant stakeholders to implement improvements •Naturally inquisitive in order to challenge the status quo, desire to constantly improve proficiency and knowledge in new or unfamiliar areas •Able to manage and prioritise multiple assignments at any one time, delivering high quality work that meets agreed commitments