SoFi

Description   About The Role COMMAS, the in-house agency at SoFi, is looking for a talented Associate Creative Director, Art Direction, to join our team and help lead the overall storytelling of our rapidly growing brand. In this role you will be partnering closely with other ACDs and working directly with our Executive Creative Director to ensure that SoFi’s brand is brought to life in a cohesive and authentic way in variety of brand and direct campaigns. You will be also responsible for creating and evolving visual guidelines to ensure consistent representation of the SoFi brand across all our marketing assets across the funnel. We are looking for highly motivated individuals who are craft oriented and thrive on being brand custodians, with extensive experience in video/TV production and leading large campaigns & pitches. About SoFi At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment...

Description   About The Role COMMAS, the in-house agency at SoFi, is looking for a talented Associate Creative Director (ACD), Brand Design, to join our team and help lead the overall storytelling of our rapidly growing brand. In this role you will be partnering closely with other ACDs and working directly with the Executive Creative Director to ensure that SoFi’s brand is brought to life in a cohesive and authentic way. You will be also responsible for creating and evolving brand guidelines, assets portals, and being the brand police across the funnel. We are looking for highly motivated individuals who are craft oriented and thrive on being brand custodians, with extensive experience in brand identity engagements. About SoFi At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We...

Description   SoFi is seeking a Director, Social Media that will lead the growth and evolution of content and social marketing for SoFi. This is an opportunity for a seasoned professional to create a world-class content strategy that wins the hearts and minds of ambitious millennials. You will create a vision for original content and programming across channels and audiences, support sponsored content partnerships, define engagement metrics and leverage new technologies and distribution opportunities. You will partner closely with our internal teams as well as external media partners, marrying data analysis and creative gusto to develop and execute a compelling content program that will drive awareness, engagement and conversion for SoFi . At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We...

Description   The in-house agency at SoFi, is looking for a talented Senior Interactive Designer to join our team and help deliver exceptional digital experiences for our rapidly growing brand. In this role you will be partnering closely with other designers, copywriters, developers, and project leads and working directly with the Associate Creative Director (ACD) of Interactive to help design SoFi.com and other interactive initiatives and bring SoFi’s brand and products to life.  You will be also responsible for translating requirements, user needs, and technical capabilities into ideas and designs that are visually exciting, easy to use, and emotionally engaging — while delivering business results. We are looking for highly motivated individuals who are craft oriented and forward thinking, with a passion for driving performance and constant optimization.  At SoFi, you’ll become part of a new kind of finance company based around speed,...

Description   About The Role We are looking for a Senior Manager, Social Media to join our marketing team and lead our social media efforts across brand/awareness and organic. As the Senior Manager, Social Media, you will be responsible for developing, executing and measuring our strategies across social platforms to drive awareness, comprehension, affinity and advocacy for SoFi. You will play a key role in the content strategy, development and deployment across channels – helping us create built-for-social content that reaches and engages the right audiences. Our name, SoFi, stands for Social Finance – and we want community building and engagement to be at the heart of everything we do. As the Senior Manager, Social Media, you will be responsible for executing and overseeing the paid amplification of brand/awareness content. You will also work closely with our social acquisition team to ensure that we are connecting the dots across the funnel to...

Description   The Associate Manager of Banking Operations will be responsible for the daily oversight of all daily banking operations related to SoFi Money.  This role will work closely with the Banking Operations Manager to facilitate operational excellence. This position will assist in managing the Banking Operations team members who are processing and balancing files, member inquiries, performing research, and working with external vendor/partners.  In addition to the responsibilities listed below, this individual must be accountable for their actions and hold others accountable while remaining professional.  At SoFi, you’ll become part of a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be at the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern...

Description SoFi is seeking experienced Associate Relationship Vendor Manager in our Healdsburg, CA office. We are very excited about our growth and we are looking for leaders who are passionate and has the skills and experience to lead a team to deliver outstanding results. Are you craving an opportunity to work for a fast-paced startup that is poised to change the banking world?  Do you embrace hard work and a collegiate culture, and want to be paid well for delivering outstanding results?   Are you a leader who has a clear direction and the capacity to influence his or her team to work toward the realization of a vision? If so, we want to talk to you. You will manage all account relationships within an assigned portfolio, through both written and verbal communication channels You’ll get the perks of a start-up – free lunch, stock options, generous time off – while working in a well-funded, profitable and disruptive financial...

Description   By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge this new generation has through a new approach to lending. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products. As the company has grown, we’ve been able to help more people with these tools.     Duties and Responsibilities: Monitor incoming ACH files and confirm posting Create outgoing ACH files; returns and origination. Perform a variety of operational functions including: ACH exception processing, Reg E disputes, ATM/POS transaction processing, item processing adjustments, and wire transfer processing. Work with processing partners; conveying information to...

Description   About the Role SoFi is hiring an experienced credit analyst to join our operations department. The successful candidate will be responsible for various judgmental lending functions including: application processing for consumer loan products, decisions on qualifying loan/commitment amounts, loan structuring, high risk account management functions, and interacting with Members via the phone as it relates to credit underwriting decisions and adverse action. They will make judgmental lending decisions to approve applications and credit line modification requests while identifying and minimizing potential credit and fraud losses. The role requires the candidate to provide quality service to all customers both internal and external via inbound and outbound phone calls, email and chat. We are looking for a creative and dedicated individual who will fit our innovative, transparent, collaborative culture. Our ideal candidate is structured, but flexible, and...

Description   About the Role Employee will make judgmental lending decisions to approve applications and credit line modification requests while identifying and minimizing potential credit and fraud losses. The role requires the candidate to provide quality service to all customers both internal and external via inbound and outbound phone calls, email and chat. We are looking for a creative and dedicated individual who will fit our innovative, transparent, collaborative culture. Our ideal candidate is structured, but flexible, and applies credit policy in a uniform manner to yield consistent results. If you enjoy working with other professionals who believe in creating innovative solutions to problems, we encourage you to apply. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created...

Description   About the Role The Relationship Management Consultant plays a vital role in building the relationship with our applicant and borrower base. SoFi’s Frontline Team fields inbound customer inquiries and processes loan applications.  In this role, you will act to resolve member dissatisfaction; make outbound contact to members who contact SoFi; provide Operations support to the SoFi Business Development team; and act as a rapid response unit for special projects as assigned. Additionally, when available and as needed, the Customer Service Representative will support other Customer Service Representative teams as well as Reviewer teams. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created student loan refinancing, addressing the biggest...

Description   Summary  We are seeking a highly-talented and adaptable associate to join our Business Operations and Strategy supporting our next generation of Collections and servicing. We are looking for a creative professional with a passion for communications, technology, analysis, stakeholder engagement and the energy to effect organizational transformation.  The role will encompass a variety of areas and activities, including financial analysis, subcontracts/contracts administration, proposal analysis, communications and business. Exceptional skills in fiscal management, written communications, developing and sustaining organizational performance scorecards, and technology acumen are a must. The right person will help create our collections story through active engagement with the broader team, driving transparency and operational effectiveness across the organization, in support of our overall goals.  As a team member of the Business Operations...

Description   This person must have experience in consultative sales and must understand various call center sales techniques, CRM systems and should have proven experience building sales related training.  By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge this new generation has through a new approach to lending. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products. As the company has grown, we’ve been able to help more people with these tools.  Requirements:   • Knowledge of effective consultative sales approaches and resources to train these skills.  • Strong knowledge adult learning principles, methods, and...

Description   Our fast-growing product design team is seeking exceptional Lead Product Designer to help us supercharge our business and your career at our Murray, UT location. We are looking for a designer who not only creates amazing experiences but is an exceptional thinker, a little bit art (qualitative) and science (quantitative). Further we want an exceptional communicator, who substantially contributes to defining the “what” as well as the “how”. The role demands great execution, an obsession with quality, solving problems with creativity while keeping the user and the bottom line at the forefront.  In this role, you will be directly responsible for crafting compelling consumer-centric mobile experiences. You know iOS and Android patterns in, out and backwards. You have strong opinions about native and when to use web views in native. You can take the lead but are also collaborative. You are self-motivated, detail-oriented, and able to...

Description   As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. About the Role In this role, you will be responsible for leading the Risk platform for all Sofi products. As Sofi continues to expand its product offerings, the Risk platform is at the core of products and this role will drive product strategy and innovation to scale and manage losses. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance,  and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and...

Description   About the Role As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance,  and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. At SoFi, we innovate on behalf of our members...

Description   As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that significantly reduces customer friction and creates efficiency in our fulfillment engine. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.  This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. This is the position for someone who is comfortable in...

Description   About the Role As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.  This role is inherently cross-functional—you will work closely with engineering, design, operations, finance,  and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. At SoFi, we innovate on behalf of our members...

Description   About the Role As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.  This role is inherently cross-functional—you will work closely with engineering, design, operations, finance,  and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. At SoFi, we innovate on behalf of our members...

Description   About the Role   As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.   This role is a unique opportunity to...