SoFi

Description   In this role, you will be directly responsible for crafting the look and feel of our digital products across consumer touchpoints. You can take the lead and are highly collaborative. You are a self-motivated, detail-oriented craftsman, able to work efficiently and effectively with other designers, developers, and product managers. You can perform and improvise, you like to push the boundaries under tight timelines and changing environments. You can concept, prototype, design, and present solutions that solve user and business problems, to deliver measurable outcomes.        Responsibilities  Conceptualize, design and define cross platform user experiences.  Define a comprehensive visual system that embodies our brand  Refine the visual system in fresh, interesting and inspiring ways as we scale and evolve.  Prototype as needed to demonstrate interactions to better communicate expectations with stakeholders and...

Description   SoFi is a new kind of finance company taking a radical approach to traditional banking services. As SoFi expands its portfolio beyond lending products to become an end-to-end financial institution. We are looking for a leader who is hands-on, technology proficient, and can lead, define, and deliver innovative solutions for our members both on mobile and on web. Our goal is to be the center of our members’ financial lives. From unprecedented products and tools to faster service and open conversations, we’re all about helping our members get ahead and find success. Whether they’re looking to buy a home, save money on student loans, ascend in their careers, or invest in the future, the SoFi community works to empower our members to accomplish the goals they set and achieve financial greatness as a result. As the Head of Product for Member Journey, you will oversee how we continue to...

Description   ABOUT THE ROLE Our fast-growing product design team is seeking an exceptional Senior UX Researcher to help us supercharge our business and your career at SoFi’s Presidio headquarters in San Francisco, CA. As a member of our small, but growing User Research team, you’ll have a hand in shaping the role of User Research at SoFi and championing a customer-centric approach to our products, business and culture. This position is ideal for someone who enjoys forward-looking, intrapreneurial roles, but who is also seeking the stability of a seasoned management team. Partnering closely with designers, product managers and product marketers, our UX Research team conducts exploratory, formative and evaluative research studies that enable stakeholders to make more informed, confident decisions. In this role, you’ll be expected to plan, lead, and socialize high profile research projects. You can take the lead but are also collaborative. You are...

Description   In this role, you will be directly responsible for crafting compelling user-centric cross-platform experiences. You can take the lead but are also collaborative. You are self-motivated, detail-oriented, and able to work efficiently and effectively with other designers, developers, and product managers. You can perform and improvise under tight timelines and changing environments. You are able to concept, prototype, design, and present solutions that solve both business and user problems, in order to deliver measurable outcomes  Responsibilities   Conceptualize, design and define cross platform user experiences and interactions  Prototype as needed to demonstrate flows and interactions to better communicate expectations with stakeholders and technology partners  Collaborate with product, business and technology partners to define product design strategies, brainstorm new ideas, and draw inspiration from research  Use data...

Description   We want a leader who expertly communicate the “why” and “what” as well as inspires and motivates the team to unlock their very best, to deliver the “how”. The role is equal parts; education and advocacy for design, experience strategy and vision, leadership and career development for designers, and creative problem solving with an obsession for quality.  In this role, you will be directly responsible for leading teams to crafting compelling consumer cross-platform experiences. You provide creative direction on projects as well as manage the team and plan. You are self-motivated, detail-oriented, and able to work efficiently and effectively cross-discipline with engineering, product management, and executives. You can perform and improvise under tight timelines and a changing environment, leading design teams to create solutions that solve user and business problems delivering measurable outcomes. In addition to the...

Description   About the Role As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. Are you an experienced product manager who has delivered business and technical solutions in the FinTech space? Are you looking for an opportunity to build a the next generation robo advisor platform? Do you think that traditional digital wealth managers just don’t get it? Do you want to join one of the fastest growing, most successful and most disruptive startup in the financial services space? Then we want to talk to you! You will own and manage all aspects of our wealth management product including...

Description   As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.  This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.  This role is a unique opportunity to work on our core student loan...

Description   You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.  About the Role This role is inherently cross-functional—you will work closely with engineering, design, operations, finance,  and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. At SoFi, we innovate on behalf of our members focused reinventing banking services in a way that makes them simple , fast and intuitive. Our goal is to be at the center of our members’ financial lives. We created student loan...

Description   About the Role   As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product.   This role is a unique opportunity to...

Description   About the Role As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.  This role is inherently cross-functional—you will work closely with engineering, design, operations, finance,  and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. At SoFi, we innovate on behalf of our members...

Description   About the Role As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.  This role is inherently cross-functional—you will work closely with engineering, design, operations, finance,  and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. At SoFi, we innovate on behalf of our members...

Description   As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that significantly reduces customer friction and creates efficiency in our fulfillment engine. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience.  This role is inherently cross-functional—you will work closely with engineering, design, operations, finance, and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. This is the position for someone who is comfortable in...

Description   About the Role As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance,  and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and business worlds engaging with matrixed teams including engineering, design, operations, legal, risk, compliance and you must drive internal stakeholder and partner engagements necessary for the on-time launch of the product. At SoFi, we innovate on behalf of our members...

Description   As a Principal Product Manager, you will own defining, executing, and delivering a technology roadmap that expands our product offerings and delivers new experiences to our customers. You will help drive technology innovation in the form of products, features, and platforms. You will help create and drive the long-term strategy, vision, and roadmap, with a high degree of ownership over critical features and the member experience. About the Role In this role, you will be responsible for leading the Risk platform for all Sofi products. As Sofi continues to expand its product offerings, the Risk platform is at the core of products and this role will drive product strategy and innovation to scale and manage losses. This role is inherently cross-functional—you will work closely with engineering, design, operations, finance,  and executive teams to set technology strategy, define and prioritize features. You’ll bridge technical and...

Description   Our fast-growing product design team is seeking exceptional Lead Product Designer to help us supercharge our business and your career at our Murray, UT location. We are looking for a designer who not only creates amazing experiences but is an exceptional thinker, a little bit art (qualitative) and science (quantitative). Further we want an exceptional communicator, who substantially contributes to defining the “what” as well as the “how”. The role demands great execution, an obsession with quality, solving problems with creativity while keeping the user and the bottom line at the forefront.  In this role, you will be directly responsible for crafting compelling consumer-centric mobile experiences. You know iOS and Android patterns in, out and backwards. You have strong opinions about native and when to use web views in native. You can take the lead but are also collaborative. You are self-motivated, detail-oriented, and able to...

Description   This person must have experience in consultative sales and must understand various call center sales techniques, CRM systems and should have proven experience building sales related training.  By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created student loan refinancing, addressing the biggest financial challenge this new generation has through a new approach to lending. We expanded into other types of loans, and then into insurance and wealth management with similarly inventive products. As the company has grown, we’ve been able to help more people with these tools.  Requirements:   • Knowledge of effective consultative sales approaches and resources to train these skills.  • Strong knowledge adult learning principles, methods, and...

Description   Summary  We are seeking a highly-talented and adaptable associate to join our Business Operations and Strategy supporting our next generation of Collections and servicing. We are looking for a creative professional with a passion for communications, technology, analysis, stakeholder engagement and the energy to effect organizational transformation.  The role will encompass a variety of areas and activities, including financial analysis, subcontracts/contracts administration, proposal analysis, communications and business. Exceptional skills in fiscal management, written communications, developing and sustaining organizational performance scorecards, and technology acumen are a must. The right person will help create our collections story through active engagement with the broader team, driving transparency and operational effectiveness across the organization, in support of our overall goals.  As a team member of the Business Operations...

Description   About the Role The Relationship Management Consultant plays a vital role in building the relationship with our applicant and borrower base. SoFi’s Frontline Team fields inbound customer inquiries and processes loan applications.  In this role, you will act to resolve member dissatisfaction; make outbound contact to members who contact SoFi; provide Operations support to the SoFi Business Development team; and act as a rapid response unit for special projects as assigned. Additionally, when available and as needed, the Customer Service Representative will support other Customer Service Representative teams as well as Reviewer teams. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created student loan refinancing, addressing the biggest...

Description   About the Role Employee will make judgmental lending decisions to approve applications and credit line modification requests while identifying and minimizing potential credit and fraud losses. The role requires the candidate to provide quality service to all customers both internal and external via inbound and outbound phone calls, email and chat. We are looking for a creative and dedicated individual who will fit our innovative, transparent, collaborative culture. Our ideal candidate is structured, but flexible, and applies credit policy in a uniform manner to yield consistent results. If you enjoy working with other professionals who believe in creating innovative solutions to problems, we encourage you to apply. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests. Our goal is to be the center of our members’ financial lives. We created...

Description   About the Role SoFi is hiring an experienced credit analyst to join our operations department. The successful candidate will be responsible for various judgmental lending functions including: application processing for consumer loan products, decisions on qualifying loan/commitment amounts, loan structuring, high risk account management functions, and interacting with Members via the phone as it relates to credit underwriting decisions and adverse action. They will make judgmental lending decisions to approve applications and credit line modification requests while identifying and minimizing potential credit and fraud losses. The role requires the candidate to provide quality service to all customers both internal and external via inbound and outbound phone calls, email and chat. We are looking for a creative and dedicated individual who will fit our innovative, transparent, collaborative culture. Our ideal candidate is structured, but flexible, and...