Sendcloud

Smart Shipping Service for eCommerce

SendCloud helps online shops to optimize their customer experience, gain more time in their day and save on operational costs through unique shipping, dispatch and returns solutions.

Team

We help online stores grow. At this moment we are a team of 50 people from over in 12 countries. We only hire the very best and want to have stars in every position. We believe that enthusiasm and motivation trumps experience and talent. We want to hire people who want the best results and feel responsible for the growth of the entire company.

Do you think you are up for it?

Sendcloud Eindhoven, North Brabant, Netherlands
Jul 28, 2017
Full time
DESCRIPTION As a front-end developer you will be working on the SendCloud system. SendCloud integrates various carriers and online stores in a fast and intuitive tool. We release early and often. The development team is responsible for building the SendCloud system and keeping it running. Our code base has a high test coverage, we apply continuous integration and we love to automate stuff to squeeze out manual steps in our process. This position is open to worldwide candidates. We will assist you with with relocating to ensure a smooth transition. REQUIREMENTS You have extensive working experience in front-end development, and know your way around at least Angular (which we use) and one of the other major frameworks. You are able to bring an idea to production, involving all steps from design, user tests, to writing the actual code. You can make well-founded decisions on UI / UX, you base these decisions on quantitative and qualitative research with our (future) clients. Your code is always under version control (we use git). You know your way around Linux and how to work on the command-line. Experience in Python and Django is considered a big plus. Good written and oral communication skills in English. BENEFITS A good salary and pension scheme. An ambitious and inspiring working environment. The possibility for your own initiatives in our fast growing organization. Work hard, Play Hard mentality. We celebrate our successes with you! Choose your own device. Working at SendCloud SendCloud is here to change shipping for ever! Our goal is to be the biggest shipping service provider in the world. We provide a SaaS solution that easily integrates with the major webshop systems and carriers to offer our customers a big advantage. This way webshops can compete with the big players. We believe that we offer our customers the best experience available in the market. At SendCloud we love to keep things pragmatic, especially in our day to day job -no thick layers of protocols and documentation. We move fast in small self organized teams, creating a place where you can really make a difference. Although our ambitions are huge, we are dedicated to keep our working atmosphere open, pleasant and fun! At the SendCloud office we have a gym, bbq, daily lunches and regularly go out on fun activities.
Sendcloud Paris, France
Jul 28, 2017
Full time
At SendCloud, we have big ideas and the strategic know-how to back them up. The team is composed with “dreamers”, “thinkers” and “doers” in order to drive our business to a boiling point within the Ecommerce sector. As a fast-growing and entrepreneurial company, we are looking for a business/sales hero:   Independent - Entrepreneurial - Perseverance   You are responsible for attracting and converting new customers, creating a network of partners, as well as: Realizing the growth and development of SendCloud. Collaborating with the Marketing & Communications Manager for a better marketview Establishing, developing, maintaining and keep on expanding the business in France. REQUIREMENTS We are seeking a Business Developer, to help us nurture and grow existing customer base of SendCloud and find new client accounts within the French territory Extensive customer-calling and facing activity including prospecting new clients, ongoing development of existing accounts and driving sales Understand in depth the ecommerce sector and customers’ business, identify their needs and provide the SendCloud solution that will add value to their business Attend conferences when required which will assist in strengthening the company brand in France Reporting and internal administration to include; CRM activity log, reports to management, order administration and preparing proposals Via phone, email and web ex, manage renewals face-to-face and strengthen relationships and loyalty with existing accounts Service customers and prospects with quotes, engage in product demonstration Prospecting new business and manage incoming leads Maintain a high lead to sales close conversion rate. Business Developer - The Greatest Candidate: Experience in a B2B environment, solution selling French Native, Fluent in English is mandatory Natural leadership, organized and display time management skills Min. 2 year sales experience in similar discipline/sector The candidate should have excellent communication both verbal and in writing, as a professional appearance and a commercial flair Proven experience in conducting face to face presentations. Experience in handling medium complexity contract negotiations. Demonstrate the ability to build relationships with end user and decision makers Strategic mind set Self-motivated and dynamic person, who spots and creates opportunities Highly proficient in MS Office and using CRM systems BENEFITS Work within a vibrant and evolving international company. A good salary that grows with the company and your accomplishments. Working in an internationally oriented, fast growing company You get space for input, creativity and growth.
Sendcloud Paris, France
Jul 28, 2017
Full time
DESCRIPTION We are SendCloud, a dynamic, fast-paced and innovative company evolving within the eCommerce sector. We are looking for a creative and resourceful person to help our sales and marketing teams perform at their highest level and our customers to make the most out of our solution. This position requires an energetic, organized and emotionally mature person who enjoys collaborating with others. Organizationally, we are committed to small, empowered teams focused on iteratively delivering best advices and provide great value to our customer’s daily work. This is an organic part of the Sales team and a great opportunity to influence and learn. REQUIREMENTS Main duties include: · Responsibility for providing solutions to customer’s problems, in a fast and professional manner, in conjunction with the development team. · Supporting customers in France. · Providing product and integration consultancy.   Customer Sales & Product Support - The greatest candidate: Personal skills:   Independent worker, out of the box thinker, solutions oriented with good problem-solving skills Presentable, service oriented Results driven Team player Ability to work towards strict deadlines Self-motivated Professional English Understanding of IT and ECommerce systems. Ability to work under pressure and provide solutions BENEFITS   Work within a vibrant and evolving international company. A good salary that grows with the company and your accomplishments. Working in an internationally oriented, fast growing company You get space for input, creativity and growth.
Sendcloud Eindhoven, Netherlands
Jul 28, 2017
Full time
DESCRIPTION As a software engineer you will be working on the SendCloud system. SendCloud integrates various carriers and online stores in a fast and intuitive tool. We release early and often. The development team is responsible for building the SendCloud system and keeping it running. Our code base has a high test coverage, we apply continuous integration and we love to automate stuff to squeeze out manual steps in our process. This position is open to worldwide candidates. We will assist you with with relocating to ensure a smooth transition. REQUIREMENTS You have extensive working experience in Python and Django. Your code is always under version control (we use git). You know your way around Linux and how to work on the command-line. Experience in server administration is a bonus, currently our stack includes: Apache, PostgreSQL, Redis and Celery. You have at least experience with one of the following technologies: Vagrant, Docker, Amazon Web Services or Ansible. Our front-end is written in Angular, front-end development experience is considered a big plus. Good written and oral communication skills in English. BENEFITS A good salary and pension scheme. An ambitious and inspiring working environment. The possibility for your own initiatives in our fast growing organization. Work hard, Play Hard mentality. We celebrate our successes with you! Choose your own device. Working at SendCloud SendCloud is here to change shipping for ever! Our goal is to be the biggest shipping service provider in the world. We provide a SaaS solution that easily integrates with the major webshop systems and carriers to offer our customers a big advantage. This way webshops can compete with the big players. We believe that we offer our customers the best experience available in the market. At SendCloud we love to keep things pragmatic, especially in our day to day job -no thick layers of protocols and documentation. We move fast in small self organized teams, creating a place where you can really make a difference. Although our ambitions are huge, we are dedicated to keep our working atmosphere open, pleasant and fun! At the SendCloud office we have a gym, bbq, daily lunches and regularly go out on fun activities.
Sendcloud Munich, Germany
Jul 28, 2017
Full time
Du hast Lust in einem jungen, erfolgreichen, internationalen Unternehmen zu arbeiten? Dann bist du bei SendCloud genau richtig. SendCloud optimiert den Versandprozess von KMU-Unternehmen, deren Onlineshops und Marktplatzanbindungen. Die SendCloud Versandlösung ist einfach per Plugin bzw. Schnittstelle anzubinden. Adressaufkleber können mit nur einem Klick erstellt werden und somit Kosten und Zeit gespart werden (mit DPD, DHL, UPS). 2012 in den Niederlanden gegründet, gehören wir mittlerweile zu den Top 30 der erfolgreichsten Tech-Startups in Europa. Wir wachsen und suchen für unseren Standort in München einen engagierten Customer Service Mitarbeiter B2B (m/w), der uns ab sofort unterstützt (Vollzeit / 40 Wochenstunden).   Als Teil des SendCloud Teams, wirst Du:   Verantwortlich sein für die Annahme, Bearbeitung und Beantwortung von Anfragen und Problemstellungen per Telefon, E-Mail und Chat unter Einhaltung des vereinbarten Service-Levels. Stammdaten und Prozesshandbücher pflegen. Den Aufbau des Knowledge Managements durch Erstellung und Pflege von Einträgen in internen Systemen sowie im Self-Service-Portal für unsere Anwender verantworten. Eng Zusammenarbeiten mit anderen Abteilungen in einem schnell wachsenden internationalen Startup-Team. REQUIREMENTS Abgeschlossene kaufmännische Ausbildung oder relevante Berufserfahrung. Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift. Offene, kontaktfreudige Art und ein echter Teamplayer. Geduld und Empathie für den Gesprächspartner am Telefon und Spaß am professionellen Kundensupport. Verantwortungsbewusstsein, ausgeprägter Teamgeist sowie eine gewissenhafte und problemlösungsorientierte Arbeitsweise. Engagement, Flexibilität und eigenverantwortliches Arbeiten. BENEFITS Die Möglichkeit deine persönlichen und professionellen Fähigkeiten weiterzuentwickeln. Ein attraktives Arbeitsumfeld mit Teamevents, offener Kommunikation, flachen Hierarchien, kostenlosen Getränken, Fitnessangebot und einem attraktiven Arbeitsplatz im Zentrum von München. Faire Entlohnung (40 Wochenstunden). Eigenverantwortliches Arbeiten mit herausfordernden Aufgaben in einer unkonventionellen Arbeitsumgebung. Eine familiäre Arbeitsatmosphäre mit Spaß und Abwechslung bei der Arbeit.   Erkennst Du dich wieder? Bitte sende uns deinen Lebenslauf, Ausbildungs- und Arbeitszeugnisse sowie Gehaltswunsch unter Angabe Deines frühestmöglichen Eintrittstermins. Wir freuen uns auf deine Bewerbung!
Sendcloud Munich, Germany
Jul 28, 2017
Full time
Du hast Lust in einem jungen, erfolgreichen, internationalen Unternehmen zu arbeiten? Dann bist du bei SendCloud genau richtig. 2012 in den Niederlanden gegründet, gehören wir mittlerweile zu den Top 30 der erfolgreichsten Tech-Startups in Europa. SendCloud optimiert den Versandprozess von KMU-Unternehmen, deren Onlineshops und Marktplatzanbindungen. Die SendCloud Versandlösung ist einfach per Plugin bzw. Schnittstelle anzubinden. Adressaufkleber können mit nur einem Klick erstellt werden und somit Kosten und Zeit gespart werden (mit DPD, DHL, UPS).   Wir wachsen und suchen ab sofort Verstärkung für unseren Standort in München. Als Business Development Manager Österreich widmest du dich eingehenden (Neu-) Kundenanfragen, baust erfolgreich Kundenbeziehungen auf & pflegst diese. Zudem trägst du aktiv bei zum reibungslosen Onboarding- Prozess sowie der gesamten weiteren Kundenkommunikation. In deiner Rolle hilfst Du Onlineshops im Bereich KMU Ihre Customer Experience zu verbessern, Kosten zu senken und Zeit zu sparen dank unserer einzigartigen Versand- & Retouren-Lösung.   Als Teil des SendCloud Teams, wirst Du In einem schnell wachsenden internationalen Startup-Team mit fantastischen Kollegen im In- und Ausland zusammenarbeiten. Interessenten identifizieren, akquirieren und betreuen Bedürfnisse von Interessenten als auch Bestandskunden identifizieren und analysieren. Erfolgreiche New Business Strategien entwickeln. Beziehungsaufbau, aktives Kontaktmanagement und Networking bei Neu- und Bestandskunden. SendCloud aktiv vermarkten auf Fachmessen und Events. Kooperationspartnerschaften angehen, betreuen und weiterentwickeln. Sales und Support-Prozesse mitgestalten. REQUIREMENTS Abgeschlossenes kaufmännisches Studium oder eine vergleichbare Ausbildung / relevante Erfahrung. Du begeisterst in Kundengesprächen und verstehst es aktiv zuzuhören. Erfahrungen im B2B Vertrieb sind von Vorteil. Du kennst dich bestens mit den österreichischen Marktbedingungen aus. Du hast Spaß beim Kundenkontakt und der Neukunden-Akquise. Du bist flexibel und möchtest dich weiterentwickeln. Du bist ein Teamplayer Hands-On-Mentalität, Verhandlungsgeschick und Kommunikationsstärke. Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift BENEFITS Die Möglichkeit deine persönlichen und professionellen Fähigkeiten weiterzuentwickeln. Ein attraktives Arbeitsumfeld mit Teamevents, offener Kommunikation, flachen Hierarchien, kostenlosen Getränken, Fitnessangebot und einem attraktiven Arbeitsplatz im Zentrum von München. Faire Entlohnung (40 Wochenstunden). Eigenverantwortliches Arbeiten mit herausfordernden Aufgaben in einer unkonventionellen Arbeitsumgebung. Eine familiäre Arbeitsatmosphäre mit Spaß und Abwechslung bei der Arbeit. Erkennst Du dich wieder? Dann freuen wir uns auf deine Bewerbung (inkl. Motivationsschreiben, Lebenslauf, Gehaltswunsch sowie frühestmöglichem Eintrittstermin).
Sendcloud Eindhoven, Netherlands
Jul 28, 2017
Full time
DESCRIPTION Heb jij de ambitie om onderdeel te worden van een snel groeiende internationale E-commerce speler? Ben jij een sales enthousiasteling en op zoek naar een baan met doorgroeimogelijkheden? Dan is SendCloud op zoek naar jou! We zijn op zoek naar iemand die verder denkt, waar anderen stoppen. Naar iemand die tot zijn recht komt binnen een jong en dynamisch team!   WIJ VAN SENDCLOUD SendCloud is 4 jaar geleden vanuit persoonlijke frustratie van de founders. SendCloud is een van de snelst groeiende bedrijven in Europa. Op dit moment zijn we hard gegroeid tot een internationale logistieke speler in de e-commerce sector. Met de ‘startup’ mentaliteit die nog steeds heerst, maken wij, voornamelijk voor online retailers, het verzenden van pakketten gemakkelijker, efficiënter en goedkoper. Inmiddels werken wij samen met de bekendere logistieke partijen in Nederland, België, Duitsland, Frankrijk en Oostenrijk. Met een team van 45 mensen wordt er altijd hard gewerkt aan ons succes, maar wordt er ook genoeg gelachen.   WAT ZOEKEN WIJ? Om ons Sales team Benelux te versterken, zijn we op zoek naar 3 nieuwe Sales Development specialisten voor de Nederlandse markt. Je bent verantwoordelijk voor het kwalificeren van inkomende leads en het creëren van nieuwe opportunity's. Je adviseert de klant over automatiseringsmogelijkheden met zijn webshop en kijkt samen naar de beste logistieke oplossing. We willen met ons brede portfolio van oplossingen, steeds meer klanten bereiken om hun verzendproces te optimaliseren. Met oog op de groei van ons in de toekomst, zullen er altijd doorgroeimogelijkheden ontstaan. Waar liggen jouw ambities? REQUIREMENTS Minimaal HBO/MBO werk en/of denk niveau Part-time / bijbaan is mogelijk Snel kunnen schakelen op alle niveaus en je kunnen inleven in de klant Goede beheersing van de Nederlandse en Engelse taal in woord en geschrift. Pro-actieve werkhouding Oplossingsgericht Je weet mensen voor je te winnen en te overtuigen Affiniteit met IT Winnaars mentaliteit Voor ons Benelux team werken wij vanuit ons nieuwe hippe kantoor in Eindhoven BENEFITS Een fulltime dienstverband van 40 uur Marktconform salaris en arbeidsvoorwaarden Werken bij één van de snelst groeiende bedrijven in Europa Eigen fitness ruimte / dakterras / BBQ / bar op kantoor Goede pensioensregeling Werken met OSX of Windows naar eigen keus Jonge informele organisatie Ongekend goede werksfeer met maandelijkse borrels Persoonlijke ontwikkeling staat hoog in het vaandel bij SendCloud
Sendcloud Eindhoven, Netherlands
Jul 19, 2017
Full time
DESCRIPTION You take our customers are not on hand, but transforms them with your knowledge of digital bosses. In the sequel, they do not need you thereby. Your job is to help customers and inform, so that they themselves make the right decisions. Also help them with questions about their shipments they have made through our platform. If Allround Customer Service Representative at Townsend Cloud you will be responsible for handling inbound calls and tickets. You answer questions on various topics such as software, shipments and complaints. You ensure that corporate customers are served professionally and come up with solutions where necessary. Additionally keep you busy webcare. A varied and educational function so! REQUIREMENTS You have good communication skills, both oral and written You can multitask well and are proactive You are customizable and can listen well You are a commercial set Telephone and / or administrative experience in a customer service environment is an advantage Knowledge of online products and market is also a strong preference At least 16 hours a week BENEFITS A part-time position at one of the fastest growing companies in Europe A super cool office and private gym in Eindhoven (pitch) Young casual fast growing organization Space for development and personal growth Innovative solutions which are to contribute Top work atmosphere with monthly get-togethers and parties Competitive salary and benefits
Sendcloud Munich, Germany
Jul 19, 2017
Full time
DESCRIPTION Do you want to work in a young, successful, international company? Then you are exactly right at SendCloud. 2012 in the Netherlands, we now belong to the top 30 most successful tech start-ups in Europe. SendCloud optimizes the shipping process of SME companies, their onlineshops and marketplace connections. The SendCloud shipping solution is easy to connect via plugin or interface. Address labels can be created with just one click, saving time and money (with DPD, DHL, UPS). To strengthen our team in Munich, we are looking for a Partner Manager DACH (m / w)   As part of the SendCloud team, you will To take care of important partners and to further expand these cooperations. As well as jointly with the management, to acquire new partners for SendCloud's shipping solutions and develop long-term relationships. Together with our IT department, are responsible for the integration of SendCloud with new partners in their systems and processes. Sales, product and marketing training for partners. Joint activities with your partners and our sales and marketing staff. SendCloud at trade fairs and events. REQUIREMENTS / Your profile Studies in business informatics, business administration or a comparable course of study. We are also looking forward to receiving applications from experienced trainees. At least 2 years of professional experience in a comparable position, preferably in the IT or e-commerce sector. Excellent communication skills, integrity and negotiation skills A high level of enforcement, customer orientation and entrepreneurial thinking An autonomous operation with a high team orientation at the same time Fluent in German and English in spoken and written English BENEFITS The opportunity to develop your personal and professional abilities. An attractive work environment with teamevents, open communication, flat hierarchies, free drinks, a fitness center and an attractive workplace in the center of Munich. Fair remuneration (40 weeks). Responsible working with challenging tasks in an unconventional work environment. A family working atmosphere with fun and variety at work.
Sendcloud Munich, Germany
Jul 19, 2017
Full time
DESCRIPTION Do you want to work in a young, successful, international company? Then you are right at SendCloud. 2012 in the Netherlands, we now belong to the top 30 most successful tech start-ups in Europe. We are growing and looking for a dedicated workstudent (m / f) Content Marketing, who supports us in marketing (part-time / 20 weeks).   As part of the SendCloud team, you will: Be active in a fast-growing international startup team. Explore exciting content and trends. Keyword optimized content for all communication channels. Content Marketing plans including useful cooperations. REQUIREMENTS You like to write for your life. You have already gained first experience in content marketing. You are flexible and want to develop further. Very good German and good English skills in spoken and written English. Wordpress knowledge is an asset. Studies in communication / journalism or German studies are a big plus. BENEFITS The opportunity to develop your personal and professional abilities. Fair remuneration (12-20 week hours). Lots of room for creativity, ideas and improvements. Flat hierarchies and a family working atmosphere. Fun and variety at work. The possibility to be accepted after your university degree.