SumUp

About us

We are the leading mobile point-of-sale (mPOS) company in Europe. Our company vision is to become the first ever global card acceptance brand. Today tens of thousands of merchants accept card payments with SumUp in 15 countries including Germany, the UK and Brazil.

Why work for us?

We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us.

 

SumUp Berlin, Germany
Jul 28, 2017
Full time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. Our company vision is to become the first ever global card acceptance brand. Today tens of thousands of merchants accept card payments with SumUp in 15 countries including Germany, the UK and Brazil. Why work for us? We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us.   We are looking for a motivated Salesforce Developer for continuously improving our Salesforce Customer Relationship Management system. You will be part of the CRM team and work closely with our developers to extend Salesforce with Backend functionalities: Being part of the Salesforce CRM Team, you will implement business logic and improve & automate processes within Salesforce with Apex code and Visualforce Work closely with our Business Intelligence Team to improve Salesforce synchronization Working closely with our Developer Team and use Apex programming language to extend Salesforce with Backend functionalities REQUIREMENTS 2+ years of Salesforce development experience, a Salesforce certification is a plus Experience with programming languages such as Java, SQL, JavaScript, Apex, Visualforce, SOQL Experience in writing Apex Classes, Visualforce Pages, Apex Triggers, Controllers to implement complex business requirements Experience with SOAP / REST APIs and web services Familiar with relational databases BENEFITS Flat hierarchies and the opportunity to have an impact, irrespective of your job description. All the startup swag you expect: kicker table, table tennis, beer in the fridge, and more! Our team comes from 24 different countries creating a fun, international environment.
SumUp Sofia, Bulgaria
Jul 28, 2017
Full time
Who we are Sumup's mission is to make card acceptance as simple and accessible as cash. The people of SumUp have brought the best way to accept card payments to 15 countries on three continents so far, but we won’t stop there. With SumUp, merchants can accept credit and debit cards, using their smartphones or tablets, in a simple, secure and cost- effective way. Partners and software platforms can connect within minutes to Sumup's proprietary EMV terminals through mobile SDKs or integrate Sumup open APIs to accept card non-present payments. The company is authorized as a Payment Institution by the Financial Conduct Authority (FCA) and is Europay, MasterCard, and Visa (EMV) and PCI-DSS certified, ensuring that payments are processed in accordance with the highest security standards. SumUp could be interesting for you as an engineer as we build an end-to-end product that includes our own hardware, merchant- facing mobile and web applications fueled by RESTful APIs that form an open payment platform. We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. What we are looking for You are a developer who is familiar with Service Oriented Architecture and has an affinity to wrap business models into well shaped, self contained and highly performant services. You like building strong interfaces that can serve any client application. You are obsessed by monitoring and measuring the performance and the availability of the application stack. In our day to day work we are heavily using Ruby, Erlang and JavaScript but this shouldn't be a limitation for you. Last but not least you believe that the knowledge of the entire system is a key to operate efficiently and to develop really valuable solutions. You'll fit in perfectly to our team if: You strive for clean code, but also know how to make your "shortcuts" easy to delete in a crunch. You know what to test, why to test it, and how to write flexible tests that won't break with minor changes. You're comfortable with Linux and know how to get things done on the command line, including on remote servers. You have experience with or interest in Functional Programming techniques. You're not afraid to use Google or ask for help when something is beyond your grasp. You care about usability and clear description that ease anyone integrate and reuse what you are building. In general, technology excites you and you strive to learn something on a daily basis! Please note: these aren't all hard requirements, but should give you a taste of the kind of skills you should have or be willing to learn on the job. Our tech stack and projects Service applications: Ruby and Nodejs component that exposes all the functionality needed to run our operations - from merchants onboarding to payments, anti-fraud and risk assessment. Infrastructure to manage deployments, monitoring and external access to SumUp services. Web apps: A modern Angular 1.5 application helping merchants keep track of their revenue and manage their accounts. Our Angular codebase uses a modern component approach and pure services supported by Jasmine unit tests. Apart from that, we heavily use JavaScript libraries like Lodash, Moment.js, and d3 and rely on Gulp and Webpack for our build and deployment tasks. Naturally, our codebase is in ES6. Payments backend: Erlang application that manages terminals and connects to several acquirers and PSPs for payment processing. Your impact at SumUp You'll shape some of the core experiences of our merchants and partners from their first impression on our website and mobile apps, to an outstanding usability and ease of integration of our payments platform. In the first few weeks, you'll dive into the code and learn how to create clean, composable components in our codebase. You'll use this knowledge to start developing and refining features. In the first three months, you'll develop major features that impact our merchant base. You'll work closely with product and design departments to build features that are maintainable, usable, and beautiful. You'll help us re-think problems we've solved before in a different way as requirements evolve. In one year, you'll have a wealth of knowledge about our complex problem domain, as well as its implications in the interface and in the backend – and how to manage it in a clean way. You'll have launched numerous features, as well as contributed to side projects and initiatives that gave you an opportunity to diversify your skills and learn something new. REQUIREMENTS No hard requirements. Show us you have the aptitude for problem solving and programming, and we're off to a great start. BENEFITS More reasons to work at SumUp Your immediate team: you'll be with people who care about mutual learning, keeping our technical knowledge up to date, and discussing ideas (on a technical, design, and product level) that contribute to not only the company's success but keeping everyone well-rounded and hands-on. Our office is like a growing family; we get together regularly for brunches, cocktail nights, ping pong, and yoga. People at SumUp meet across locations for work or self-organized off-sites in the woods or at the sea side. Opportunity to attend tech meet-ups and conferences with the team. All the office swag you expect: ping pong table, beer in the fridge and your preferred type of laptop and operating system. Apply now! We're looking forward to meeting our next teammate. Please include a brief (~1 page) cover letter to explain why you'll be a good fit. We'd also love to read about one of your favorite coding challenges you encountered in the last two years: what was it about, how you tackled it, and what you learned. You can choose whether to include a CV, a link to your Xing/LinkedIn, a link to your github, tech blog, or portfolio – whatever you think will give us the complete picture!
SumUp Berlin, Germany
Jul 28, 2017
Full time
About SumUp The people of SumUp have brought the best way to accept card payments to 15 countries so far, but we won’t stop there. Headquartered in London, SumUp's major offices are in Berlin, Sofia and São Paulo. The Berlin office alone comprises more than 100 people from 24 countries. We recently launched a brand new contactless device, which makes paying by card easier than ever before. Why work with us? SumUp could be interesting for you as an engineer in part because we cover so many platforms: we have physical hardware (made right here in Berlin), our own proprietary payment processing platform, mobile apps on iOS and Android, SDKs and APIs supporting third-party integration, and of course (the main star, in this team's humble opinion) a merchant-facing web app. We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. What we're looking for A web developer with Javascript expertise, who will be able to contribute to and benefit from our team's ambition to improve our app, our code, and our technical abilities every day. To us, fullstack means you are comfortable working with the machine on all the levels most meaningful for web today: you're familiar with Node, you're comfortable with Unix as it relates to your work, you're familiar with developing frontend apps in JavaScript, as well as making them look decent with HTML/(S)CSS based on specs provided by designers. This position is frontend heavy in its day-to-day responsibilities , but requires a thorough knowledge of the full stack to operate efficiently. You'll fit in perfectly to our team if: You not only love coding, but also take the time to reflect on the benefits and drawbacks of your tools, be they frameworks, languages, or processes. You strive for clean code, but also know how to make your "shortcuts" easy to delete in a crunch. You know what to test, why to test it, and how to write flexible tests that won't break with minor changes. You're comfortable with Linux and know how to get things done on the command line, including on remote servers. You have experience with or interest in Functional Programming techniques. You're not afraid to use Google or ask for help when something is beyond your grasp. You care about user interaction, usability, and of course – making the interface beautiful. In general, technology excites you and you strive to learn something on a daily basis! Our tech stack and projects Dashboard: A modern Angular 1.5 application helping merchants keep track of their revenue and manage their accounts. Our core features include sales analytics, a transaction overview, and account management. Right now we're working on integrating AWS to power document upload and re-thinking our shop. Our Angular codebase uses a modern component approach and pure services supported by Jasmine unit tests. Apart from that, we heavily use JavaScript libraries like Lodash, Moment.js, and d3 and rely on Gulp and Webpack for our build and deployment tasks. Naturally, our codebase is in ES6. Website: Our website uses Jekyll and is served by a Node server (using Koa, the spiritual successor to Express) that's largely powered by a headless CMS (which we don't maintain, win!). The Javascript is microscopic, organized into components, bundled with webpack, and uses jQuery and Lodash for convenience. We're keen on SEO and optimizing the merchant's very first impressions of our product. On our roadmap: We're always looking at what's happening in the ever-changing web development space. We're currently investigating React as an alternative to Angular, moving to Webpack 2, and adding a type system like Flow or TypeScript. The backend that powers SumUp is a constellation of microservices, mostly written in Ruby but with an increasing number powered by Node. If you're interested in the nitty gritty of the complex domain of card payments, there's space for you to expand your responsibilities to the backend. Your impact at SumUp You'll shape some of the core experiences of our merchants: from their first impression on our website, to the web-based features that make them loyal to our platform. In the first few weeks, you'll dive into the code and learn how to create clean, composable components in our codebase. You'll use this knowledge to start developing and refining features. You'll learn how we write tests, how we manage application state, and how we keep performance tip-top. You'll also pitch in on our Jekyll site to enable sales and marketing to reach hundreds of thousands of visitors every month. In the first three months, you'll develop major features that impact our merchant base. You'll work closely with product and design departments to build features that are maintainable, usable, and beautiful. You'll help us re-think problems we've solved before in a different way as requirements evolve. You'll also leave your mark on the SumUp web experience by conducting A/B tests on the Jeykll site as well as during onboarding in the web app. In one year, you'll have a wealth of knowledge about our complex problem domain, as well as its implications in the interface and in the backend – and how to manage it in a clean way. You'll have launched numerous features on the Dashboard, as well as contributed to side projects and initiatives that gave you an opportunity to diversify your skills and learn something new. REQUIREMENTS Required qualifications: Computer Science fundamentals (e.g., data structures, data transformation, function composition, etc.) 2+ years frontend development experience Strong foundation in Linux (command line expertise in Git is a must) Experience building a non-trivial Single Page Application (SPA) (Angular or React preferable) Proficient using the debugger and the REPL Ability to implement design specs precisely with CSS Ability to communicate fluently about technical topics in English A strong candidate will also have: Experience in at least one server-side programming language besides Javascript (especially Ruby) Exposure to working with Node. Nginx is an added bonus. Experience implementing SPAs using a component-based architecture Implemented a REST API him/herself in the past Comfort with relational databases such as Postgres If you are just starting out in Javascript, but would consider yourself highly proficient in another language (e.g. Ruby or Python), we are definitely open to considering your application. The key requirement is a solid grasp of fundamental programming concepts, so we can work together to get to the next level. BENEFITS More reasons to work at SumUp Your immediate team: you'll be with people who care about mutual learning, keeping our technical knowledge up to date, and discussing ideas (on a technical, design, and product level) that contribute to not only the company's success but keeping everyone well-rounded and hands-on. Our regular meetings are infrequent – most days you'll do a standup and get to work. Our office is a close community; we get together regularly for brunches, cocktail nights, football, and yoga. Convenient location in the heart of Mitte at U-bahn Oranienburger Tor. Opportunity to attend tech meetups and conferences with the team (especially if you're giving a talk!). Last year we went to Angular Connect in London, and this year we'll be attending BerlinJS as a team. All the startup swag you expect: kicker table, beer in the fridge, and a shiny MacBook Pro. Apply now! We're looking forward to meeting our next teammate! You'll be asked to provide the following information when you apply: Why you think you'd be a good fit for this position One of your favorite coding challenges you encountered in the last two years: what was it about, how you tackled it, and what you learned. Technical details encouraged! You can also choose whether to include a CV, a link to your Xing/LinkedIn, a link to your github, tech blog, or portfolio – whatever you think will give us the complete picture!
SumUp Berlin, Germany
Jul 28, 2017
Full time
About SumUp We do things differently. We are innovative, intuitive and inclusive. We are the leading mobile point-of-sale (mPOS) company in Europe. Our company vision is to become the first ever global card acceptance brand. Today tens of thousands of merchants accept card payments with SumUp in 15 countries including Germany, the UK and Brazil. Working as a Product Designer for SumUp could be interesting for you because we cover many different platforms that we constantly try to improve: We have physical hardware (made right here in Berlin), localized websites, mobile apps on iOS and Android, third-party integrations and a merchant-facing web app. Help us bring card acceptance to the masses! What we're looking for To us, Product Designer means you are comfortable with designing interfaces from both UX and UI perspective. As part of the design team you will be in charge of turning new features for our mobile and web applications from concept into reality and continuously improve the interface. You'll shape some of the core experiences of our merchants: from their first impression on our website, to the web-based features that make them loyal to our platform. You'll fit in perfectly to our team if: You not only know how to make things beautiful but also know how to speak the language of the user. You're passionate about the complete design process, from the technical architecture to the final interface. You think about the entire experience of users rather than a single screen in isolation. You care about delivering a consistent experience and visual language across all platforms. You're not only interested in input from developers, marketers and users, but you're able to ask the right questions, give feedback and critique your own solutions. By validating your assumptions with proper user research and usability testing, you make sure you're addressing the right problems the right way. You like working on a product from start to finish, and iterate until an excellent and solid feature can be shipped. You have a strong portfolio that demonstrates a well-structured, iterative design process for turning an idea into a creative and unique design. REQUIREMENTS You have 3+ years experience as a UX & UI Designer You know the common design tools and services (we mainly use Sketch) Your excellent communication and presentation skills will help you collaborate with team members from a wide range of countries and cultures You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities Knowledge of frontend technologies (e.g., CSS, HTML, JS), experience with prototyping tools or motion design is a plus You are comfortable in English. German is a bonus. BENEFITS Flat hierarchies and the opportunity to have an impact, irrespective of your job description. Convenient location in the heart of Mitte at U-Bahn Oranienburger Tor. All the startup swag you expect: kicker table, table tennis, beer in the fridge, and more! Our office has a strong sense of community; we get together regularly for brunches, cocktail nights, soccer, and yoga. Our team comes from 24 different countries creating a fun, international environment. We'd be happy to receive your application including your resume, cover letter and portfolio that demonstrates your experience.
SumUp Berlin, Germany
Jul 28, 2017
Full time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees. Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us? We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us.   Sumup is looking for a Data warehouse developer with strong analytical skills, able to optimize and scale our data warehouse while working closely with our business development team. If you have skills in digging through data sources to see what's really there, good communication skills and you are a trouble-shooter, we want you!   Responsibilities design, develop, and maintain data warehouse and analytics architecture to meet business analysis and reporting needs develop, test, improve and maintain ETL jobs and data flow scripts to fill data warehouse from production databases, cloud platforms and various external data sources design and develop data marts manage data quality build fast and scalable data pipelines between databases, data warehouse and cloud platforms optimize and scale data warehouse and data processing infrastructure contribute to development of data analytical and self-learning applications REQUIREMENTS The candidate should have computer science or quantitative degree and at least 2 years of related job experience Very good understanding of RDBMS (preferably Postgres). Knowledge of data modelling, normalization, denormalization, design of data warehouse and data marts. Very good knowledge of SQL and RDBMS procedural languages - pl/pgSQL is preferred, but experience with other SQL extensions like PL/SQL, T-SQL etc. is also accepted. Experience of making ETL jobs, knowledge of ETL tools (Talend, Pentaho, SSIS, Informatica etc.) At least basic knowledge of Java or C#, and good knowledge of Python or R The following skills are an advantage: Knowledge of Salesforce, Salesforce API (very desirable), Salesforce Apex. Experience of building solutions on Heroku, working with Postgres on Heroku, using Heroku connect Experience in managing RDBMS systems, making replications, working with cloud-based RDBMS solutions. Experience of scaling Postgres for production/analytical needs Experience of fetching data from multiple sources (facebook, google analytics, mailchimp, twitter etc), knowledge of API’s, web scraping Experience of making data flows, real-time data processing, scalable systems, Kafka, RabbitMQ (or other messaging systems) Big data and/or noSQL: Redshift, BigQuery, Hadoop, Mongo Experience in software development (preferably Python) Knowledge in the field of BI, data science, analytics or statistics. Experience of applying statistical methods to analyse merchant behaviour, finding trends, patterns, making predictions. Knowledge of Spark, Scala or PySpark, and/or scikit-learn, pandas, other data science/machine learning libraries in Python or R. Experience in data analysis, data visualisation (matplotlib, ggplot etc.), implementation of machine learning applications for fraud detection, customer analytics, anomaly detection. Very good knowledge of MS Excel, VBA and Tableau, experience of making VBA applications for optimization, planning, making business or financial models. Experience of building Tableau dashboards. BENEFITS Flat hierarchies and the opportunity to have an impact, irrespective of your job description. A convenient location in the heart of Mitte at U-Bahn Oranienburger Tor. All the startup swag you expect: kicker table, table tennis, beer in the fridge, and more! Our office has a strong sense of community; we get together regularly for brunches, cocktail nights, soccer, and yoga. Our team comes from 24 different countries creating a fun, international environment. Feel free to contact us for more info on our careers!
SumUp Amsterdam, Netherlands
Jul 28, 2017
Full time
DESCRIPTION Voor ons Customer Support team zijn we op korte termijn op zoek naar enthousiaste studenten die ons team willen komen versterken. Als Customer Support Agent ben jij het eerste aanspreekpunt voor onze (toekomstige) gebruikers via telefoon, e-mail en livechat. Wij zitten in Amsterdam aan een van de mooiste stukken van de Herengracht. Je baan: Eerste aanspreekpunt voor (potentiële) klanten via, telefoon, e-mail en livechat. Constant bezig met het leveren van first-class support aan onze klanten. Nauw samenwerken met andere afdelingen bijvoorbeeld operations. REQUIREMENTS Het profiel dat we zoeken HBO/WO denkniveau. Jij kunt snel schakelen, je bent leergierig en servicegericht, pikt zaken snel op en weet van aanpakken. Daarnaast blijf je kalm in stressvolle situaties. Communicatief sterk in zowel Engels als Nederlands. Secuur in de uitvoering van werkzaamheden. Gedegen IT-vaardigheden (o.a. Microsoft Office, Google Docs). Passie voor startups, e-commerce en m-commerce. Ervaring als klantenservice medewerker is een pré. BENEFITS Wat we je kunnen bieden: Een ondernemende omgeving met veel verantwoordelijkheid en de ruimte om jezelf te ontwikkelen. Een plekje op een prachtige locatie aan het mooiste stuk van de Herengracht in Amsterdam. Het tegenovergestelde van een call center: fijne collega’s, team-work en een platte hiërarchie. Een inspirerende werkomgeving met ambitieuze collega’s die naast hard werken ook genieten van een drankje op de vrijdagmiddagborrel. Je kunt direct starten.
SumUp Berlin, Germany
Jul 28, 2017
Full time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees. Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us? We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us. Job Teaser SumUp’s vision is to become a first global card acceptance brand by redefining the industry standards through constant technology driven innovation. While Payments landscape is undergoing rapid change driven by innovation on technological regulatory side and payments remain very local, one size does not fit all and a perfect payment product is a moving target. We are looking for a self driven personality who shares our vision to help us build payments infrastructure ground up. Job Description Building payments infrastructure: Work closely with our product and business development teams to understand the requirements per market and build business foundations upon which the products will be built, whilst always keeping strategic perspective; Optimizing payments processes and driving new initiatives: Here is were your creativity and initiative are asked: based on data analyses you will need to identify opportunities for streamlining our payments processes as well as costs, come up with value based proposals and drive the change; Keeping the business running: Managing relationship with our partners on regular basis and supporting regular Due Diligence requests among other things. Coordinating: Being a single contact point for our acquiring, card brand and banking partners and coordinating projects with internal stakeholders (Product, operations, compliance) and vice versa REQUIREMENTS Business or technical educational background // Bachelor degree; 1-3 years experience - ideally in the payments industry - we do equally value fast learners!; You have strong Critical/Analytical thinking as well as communication skills; You are independent and use hands-on approach for problem solving; Desire to learn about the payments industry; Excellent language skills (verbally and written) in English (other languages are a plus); Start-ups thrill you! You’re able to identify yourself with them and you know what awaits you when working for one. Start-up experience a definite plus. BENEFITS Flat hierarchies and the opportunity to have an impact, irrespective of your job description. Convenient location in the heart of Mitte at U-Bahn Oranienburger Tor. All the startup swag you expect: kicker table, table tennis, beer in the fridge, and more! Our office has a strong sense of community; we get together regularly for brunches, cocktail nights, soccer, and yoga. Our team comes from 24 different countries creating a fun, international environment. Feel free to contact us for more info on our careers!
SumUp Berlin, Germany
Jul 28, 2017
Full time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. Our company vision is to become the first ever global card acceptance brand. Today tens of thousands of merchants accept card payments with SumUp in 15 countries including Germany, the UK and Brazil. Why work for us? We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us.   We are looking for a Technical Integration Specialist who can master all the technical aspects of integrating SumUp's APIs and SDKs, while also translating those into the vernacular of people in sales, operations, or engineering. A successful candidate will be able to improvise and adapt to the needs and the technical requirements of the partner he or she is supporting. Your work as a Technical Integration Specialist is ever-evolving. One day, you might help a long-time partner use our brand new Receipts API to customize the receipts their customers receive when they pay with SumUp behind the scenes. The next, you'll do some troubleshooting with a brand new partner and their engineering team until they successfully process their first transaction. After that, you might update the technical documentation to address common questions or challenges you notice integrators are having. At its core, this is a technical position, so you should have an in-depth understanding of technical aspects of web, server-side, and mobile development. SumUp's solution can get a new partner transacting in just a few hours, and you will be a key component in improving that process even further.   On a high level, you can expect to: Work with 3rd party developers who are integrating SumUp’s API and SDK product Provide technical support to internal Sales and Ops units as well as partners' engineering team Take an active part in troubleshooting, testing, launch and post go-live monitoring integrated solutions Help SumUp's Business Development team manage relationships with existing partners and sign up new integrators Produce and maintain integration manuals, guidelines, and other technical documentation that improve the integration experience Work with SumUp's Engineering and Product teams to address integration issues, improve existing integration products, and develop new ones REQUIREMENTS Obtained or are currently pursuing a degree in Business Informatics or an alternative discipline that comprises a good mix of business and IT Knowledge of native mobile development Past experience with or interest in the payments industry Hands-on experience integrating 3rd party APIs, RESTful services, and native SDKs for Android/iOS/Windows Ability to communicate effectively with both technical and non-technical individuals A self-starter, motivated, innovative, and capable of quickly learning/adapting. Fluent in English When applying, please include a brief cover letter explaining your motivation for applying to this position BENEFITS Flat hierarchies and the opportunity to have an impact, irrespective of your job description. Convenient location in the heart of Mitte at U-Bahn Oranienburger Tor. All the startup swag you expect: kicker table, table tennis, beer in the fridge, and more! Our office has a strong sense of community; we get together regularly for brunches, cocktail nights, soccer, and yoga. Our team comes from 24 different countries creating a fun, international environment. Feel free to contact us for more info on our careers!
SumUp Berlin, Germany
Jul 28, 2017
Full time
About SumUp We are the leading mobile point-of-sale (mPOS) company in Europe. Our company vision is to become the first ever global card acceptance brand. Today tens of thousands of merchants accept card payments with SumUp in 16 countries including Germany, France, the UK and Brazil. Headquartered in London, SumUp's major offices are in Berlin, Sofia and São Paulo. The Berlin office alone comprises more than 100 people from 24 countries. We recently launched a brand new contactless device, which makes paying by card easier than ever before. Why work with us? We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. Your impact at SumUp You’ll shape the core experience of merchants who are using the Android App on a daily basis. In the first few weeks, you'll dive into the code and learn how to create clean, composable components in our codebase. You'll use this knowledge to start developing and refining features. You'll learn how we write tests, how we manage bluetooth communication, and how we keep performance tip-top. In the first three months, you'll develop major features that impact our merchant base. You'll work closely with product and design departments to build features that are maintainable, usable, and beautiful. You'll help us re-think problems we've solved before in a different way as requirements evolve.   By the end of your first year, you'll have a wealth of knowledge about our complex problem domain, as well as its implications in the interface and in the backend – and how to manage it in a clean way. You'll have launched numerous features in the Android App as well as in the Android SDK. REQUIREMENTS You will fit in perfectly to our team if: You're comfortable with Java and the Android framework. You also know how to get things done on the command line. You know what to test, why to test it, and how to write flexible tests that won't break. You care about user interaction, usability, and of course making the interface beautiful. You strive for clean code, but also know how to make your "shortcuts" easy to delete in a crunch. You love coding and take the time to reflect on all aspects of your implementation, be it the frameworks, languages or processes. You're not afraid to use Google or ask for help when something is beyond your grasp. Your precise communication skills make working in a distributed team effective and efficient. Technology excites you and you strive to learn something on a daily basis! BENEFITS More reasons to work at SumUp The Mobile Team: You'll be with people who care about mutual learning, keeping our technical knowledge up-to-date, and discussing ideas that contribute to not only the company's success but keeping everyone well-rounded and hands-on. Opportunity to attend tech meetups and conferences with the team (especially if you're giving a talk!). Convenient location in the heart of Berlin Mitte. All the startup swag you expect: kicker table, table tennis, beer in the fridge, and a shiny MacBook Pro. Our office has a strong sense of community; we get together regularly for brunches, cocktail nights, soccer, and yoga. Apply now! We are looking forward to meet our next teammate! In the application form, you will be asked for the following: Tell us more about your "technical you". You can choose whether to include a link to your Xing/LinkedIn, a link to your github, tech blog, or portfolio – whatever you think will give us the complete picture! Tell us about one of your favorite coding challenges you encountered in the last two years: what was it about, how you tackled it, and what you learned. Technical details encouraged!
SumUp Berlin, Germany
Jul 28, 2017
Intern
About us We are the leading mobile point-of-sale company in Europe with a vision to become the first ever global card acceptance brand. Today, hundreds of thousands of merchants accept card payments with SumUp across 16 countries including Germany, the United States, and Brazil. SumUp is and always will be a merchant-oriented payments company. From Chip&Sig to PIN+, Air to Register, Checkout API to Ecom suite, our payment products are changing the world one technological achievement after another. We focus on being a collaborative, global organisation consisting of employees who are committed to building great products for an equally committed merchant base. Why work for us? We do things differently; like building our own payment solution end-to-end so that we can always offer the best product to our merchants. We solve problems with technology instead of manual processes. We focus on small businesses because we understand how important payments are to them. This is why we take their feedback to heart and use it to continuously improve. We believe in open and transparent communication and want you to get the bigger picture of how SumUp and the payment industry works. Ultimately, we believe empowering you to achieve greatness allows our merchants to do the same. The job You will join a team of highly motivated individuals who will be collaborating to learn the payment industry value chain through hands-on work. This is a unique 6 month paid internship that offers personal and professional development, community-building, and an in-depth view into the payment industry. This program will give you an opportunity to work on a complex project with experienced stakeholders who will guide you along your journey — be warned: a successful outcome will rely on your determination to get the job done. If you’re passionate about payment systems, the legal environment they operate in, and the intricacies of international business we may have a job for you. Responsibilities: Blaze trail in your home country with SumUp — you’re going to take our products and services and introduce them to your local market. From start to finish. Build your own value chain from scratch: ranging from operations to product, you’ll be responsible for SumUp’s market entry in your respective country Engage with your clients through PR press releases and Facebook campaigns to ensure campaigns reach our target market Break cultural barriers by adjusting and translating our client facing material to your respective locale Support local merchants in your country while you’re with us, offering product insights and helpful guidance to your new customers Develop new business by acquiring large partners and signing cooperation agreements with them. It’s your country, so you choose who to partner with! REQUIREMENTS Timeframe: June 1st, 2017 - October 31st, 2017 (5 months) Must have completed, or be actively pursuant of, a Bachelor’s, Master’s, or MBA You must be bilingual, speaking English in addition to having native-level skills in Danish, Estonian, or Finnish to be considered for this position Customer sensibilities and the confidence to communicate with internal and external C-level employees Senior personality - someone who is at ease convincing prospective business partners (proven track record a plus) Experience working in a dynamic and collaborative work environment preferred Previous engagement in large-scale business projects a plus BENEFITS After the completion of your project you could be offered the opportunity to stay at SumUp and work in a department of your choice Flat hierarchies and the opportunity to have an impact, irrespective of your job description. Convenient location in the heart of Mitte at U-Bahn Oranienburger Tor. Kicker table, table tennis, beer in the fridge. What more could you want? Our office has a strong sense of community; we get together regularly for brunches, cocktail nights, soccer, and yoga. Our team comes from 30 different countries creating a fun, international environment.
SumUp Berlin, Germany
Jul 28, 2017
Full time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees. Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us? We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us. The job Becoming a member of the Business Development Team means joining a group of highly motivated individuals whom you will collaborate with to bolster our strategic merchant base in the UK and Ireland. This unique position offers personal and professional development, community-building, and an in-depth view into the payment industry. By assisting the communication between Business Development and other departments you'll be exposed to multiple teams at SumUp, such as Marketing, Operations, and Product. As a Business Development Associate UK &IE, you will report to the Head of Business Development in the region and provide support in identifying and managing key accounts, profitably driving merchant acquisition through these partnerships and coordinating process optimization initiatives across teams. Responsibilities: Support the Head of Business Development's ongoing initiatives, including lead generation and qualification, attendance of events and meetings, contract negotiation, campaign development and partner on-boarding and management. Engage with partners and key accounts in the UK and Ireland to solve ongoing challenges and identify growth opportunities. Own the performance reporting pipeline for partners and deliver concise conclusions based on the data you gather. Develop and organize the distribution of correspondences comprising of newsletters, e-mails, business proposals, case studies, contracts and partner forms for Head of Business Development - ensure they're delivered on time and with complete accuracy! Analyse profitability of partners and partner channels in the UK and IE region. Spearhead efforts to contact key merchants to drive retention and referral and be the first point of contact for Business Development enquiries in the UK and IE. REQUIREMENTS Must have completed a Bachelor's, Master's, or MBA in relevant field (communications, business, management, etc.) This is an entry-level job, but you must be highly motivated and seeking a career in Key Account Management or Business Development Business acumen and customer sensibilities - you need the temperament and confidence to communicate with merchants and C-level executives effectively Senior personality - you must be able work independently and collaborate/coordinate in groups Experience working in a dynamic and collaborative work environment preferred Excellent verbal and written communication skills in English (additionally, German is a plus) BENEFITS   Flat hierarchies and the opportunity to have an impact, irrespective of your job description. Convenient location in the heart of Mitte at U-Bahn Oranienburger Tor. Kicker table, table tennis, beer in the fridge. What more could you want? Our office has a strong sense of community; we get together regularly for brunches, cocktail nights, soccer, and yoga. Our team comes from 30 different countries creating a fun, international environment.
SumUp London, United Kingdom
Jul 28, 2017
Full time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees. Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us? We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us. The job Becoming a member of the Business Development Team means joining a group of highly motivated individuals whom you will collaborate with to bolster our strategic merchant base in the UK and Ireland. This unique position offers personal and professional development, community-building, and an in-depth view into the payment industry. By assisting the communication between Business Development and other departments you'll be exposed to multiple teams at SumUp, such as Marketing, Operations, and Product. As a Business Development Associate UK &IE, you will report the Head of Business Development in the region and provide support in identifying and managing key accounts, profitably driving merchant acquisition through these partnerships and coordinating process optimization initiatives across teams. Responsibilities: Support the Head of Business Development's ongoing initiatives, including lead generation and qualification, attendance of events and meetings, contract negotiation, campaign development and partner on-boarding and management. Engage with partners and key accounts in the UK and Ireland to solve ongoing challenges and identify growth opportunities. Own the performance reporting pipeline for partners and deliver concise conclusions based on the data you gather. Develop and organize the distribution of correspondences comprising of newsletters, e-mails, business proposals, case studies, contracts and partner forms for Head of Business Development - ensure they're delivered on time and with complete accuracy! Analyse profitability of partners and partner channels in the UK and IE region. Spearhead efforts to contact key merchants to drive retention and referral and be the first point of contact for Business Development enquiries in the UK and IE. REQUIREMENTS Must have completed a Bachelor's, Master's, or MBA in relevant field (communications, business, management, etc.). This is an entry-level job, but you must be highly motivated and seeking a career in Key Account Management or Business Development. Business acumen and customer sensibilities - you need the temperament and confidence to communicate with merchants and C-level executives effectively. Senior personality - you must be able work independently while possessing an entrepreneurial and flexible outlook and ability to work collaboratively in groups. Experience working in a remote work environment preferred. Excellent verbal and written communication skills in English (additionally, German is a plus). BENEFITS   Flat hierarchies and the opportunity to have an impact, irrespective of your job description. Convenient location in the heart of London Kicker table, table tennis, beer in the fridge. What more could you want? Our office has a strong sense of community; we get together regularly for brunches, cocktail nights, soccer, and yoga. Our team comes from 30 different countries creating a fun, international environment.
SumUp São Paulo - State of São Paulo, Brazil
Jul 28, 2017
Full time
We started SumUp to make payments so fast, intuitive and inexpensive that transactions become “invisible”, happening seamlessly in the background. By doing so we empower individuals to sell more, to buy more conveniently and with more choices, ultimately making merchants more successful and driving economic growth. To get there we build payment solutions that are Intuitive (user-centric), Inclusive (affordable) and Innovative (tech-enabled). Our current battle is against cash & paper checks, notably where they are still more present: at micro & small businesses. We are a team of hardworking, talented people with one goal: build striking payments to empower the world. Are you up for this challenge? Apply now!   As our Business Intelligence ETL Developer , you'll be responsible for developing applications and processes that are required to extract, transform, cleanse, and manage data and metadata to be loaded into a data warehouse / data mart - globally! Are you up for the challenge? If so, here is a flavor of what is awaiting for you: Close interactions internally with our global IT and BI teams. Be a part of a trully global team to understand the best solution and create data integration designs and workflows. Development of processes to integrate data from multiple sources into accesible and performant structures that support analytics needs. Defines and implements data quality logic associated with data processing flows Adheres to data security requirements at all stages of data processing Automation of data processing flows   REQUIREMENTS English is mandatory. You´ll be part of a truly global organization Development experience in designing and delivering end-to-end data warehousing/business intelligence solutions You are proficient in data extraction and data transformation using SQL and NoSQL You are a proficient MS Excel user and your SQL skills enable you to work with unknown databases and cascaded JOINs are your bread and butter. You know and have used some of the common tools for data manipulation and reporting, such as Talend, Tableau, Jaspersoft and Pentaho Be a problem-solver and pragmatic. Within BI, we face multiple challenges everyday; a consistent and down to earth approach is vital for your success in this role You are a fast-learner and self-starter. You´ll be working at a startup: be prepared to run things outside of your scope and do not expect us to have all answers you need Graduated as a top student from a top school at Computer Science or other technology-related graduation course. At least 1 year of relevant industry experience Availability to start immediately BENEFITS Empowerment to do great things Opportunity to leave your mark globally An amazing team and work-environment, that works with passion, purpose and high-output Rewarding compensation
SumUp Berlin, Germany
Jul 28, 2017
Full time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees. Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us? We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us.   Sumup is looking for a Data warehouse developer with strong analytical skills, able to optimize and scale our data warehouse while working closely with our business development team. If you have skills in digging through data sources to see what's really there, good communication skills and you are a trouble-shooter, we want you!   Responsibilities design, develop, and maintain data warehouse and analytics architecture to meet business analysis and reporting needs develop, test, improve and maintain ETL jobs and data flow scripts to fill data warehouse from production databases, cloud platforms and various external data sources design and develop data marts manage data quality build fast and scalable data pipelines between databases, data warehouse and cloud platforms optimize and scale data warehouse and data processing infrastructure contribute to development of data analytical and self-learning applications REQUIREMENTS The candidate should have computer science or quantitative degree and at least 2 years of related job experience Python is a must-have; you should also have at least basic knowledge of Java or C#, and good knowledge of R Very good understanding of RDBMS (preferably Postgres). Knowledge of data modelling, normalization, denormalization, design of data warehouse and data marts. Very good knowledge of SQL and RDBMS procedural languages - pl/pgSQL is preferred, but experience with other SQL extensions like PL/SQL, T-SQL etc. is also accepted. Experience of making ETL jobs, knowledge of ETL tools (Talend, Pentaho, SSIS, Informatica etc.) The following skills are an advantage: Knowledge of Salesforce, Salesforce API (very desirable), Salesforce Apex. Experience of building solutions on Heroku, working with Postgres on Heroku, using Heroku connect Experience in managing RDBMS systems, making replications, working with cloud-based RDBMS solutions. Experience of scaling Postgres for production/analytical needs Experience of fetching data from multiple sources (facebook, google analytics, mailchimp, twitter etc), knowledge of API’s, web scraping Experience of making data flows, real-time data processing, scalable systems, Kafka, RabbitMQ (or other messaging systems) Big data and/or noSQL: Redshift, BigQuery, Hadoop, Mongo Experience in software development (preferably Python) Knowledge in the field of BI, data science, analytics or statistics. Experience of applying statistical methods to analyse merchant behaviour, finding trends, patterns, making predictions. Knowledge of Spark, Scala or PySpark, and/or scikit-learn, pandas, other data science/machine learning libraries in Python or R. Experience in data analysis, data visualisation (matplotlib, ggplot etc.), implementation of machine learning applications for fraud detection, customer analytics, anomaly detection. Very good knowledge of MS Excel, VBA and Tableau, experience of making VBA applications for optimization, planning, making business or financial models. Experience of building Tableau dashboards. BENEFITS Flat hierarchies and the opportunity to have an impact, irrespective of your job description. A convenient location in the heart of Mitte at U-Bahn Oranienburger Tor. All the startup swag you expect: kicker table, table tennis, beer in the fridge, and more! Our office has a strong sense of community; we get together regularly for brunches, cocktail nights, soccer, and yoga. Our team comes from 24 different countries creating a fun, international environment. Feel free to contact us for more info on our careers!
SumUp Berlin, Germany
Jul 28, 2017
Full time
DESCRIPTION SumUppers are inspired by a dream: payments must be as easy as using cash, a world where the transaction happens and people don’t even realize it. Our intuitive, inclusive and innovative payment solutions are the first step towards this world. We are proud of our amazing and challenging working environment. Obsessed about striking payments, we empower small business to accept card payments. Are you up for the challenge? Apply now!   Why work for us? We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us.   The Job As our Strategy Analyst you will work closely with our CEO in multiple projects, functioning as a jack of all trades. Analysis, decks, project management - you will be involved in multiple projects, always with great impact in our business.   REQUIREMENTS Previous work experience as analyst in a top Strategy Consulting firm (Bain, BCG, Mckinsey, etc) Structured, analytical thinking Sharp communication BENEFITS Empowerment to do great things & opportunity to leave your mark; Work closely with our top management involved in key projects; An amazing work-environment and an awesome team that works with passion, purpose and high-output; Rewarding compensation;
SumUp Berlin, Germany
Jul 28, 2017
Full time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees.Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us.     What you could have done with us last month! Managed calls, email, and other tasks in German in real-time Created online and offline support materials Worked closely with the Operations and Development team to develop both in-house and external tools for managing customer interaction Worked with a multilingual team to provide a consistently positive customer experience Challenged all customer-facing deliverables including processes, policies, and other procedures relating to improving the customer experience Used your understanding of business objectives, challenges, and opportunities to collaborate with Sales, Marketing, Training, and other departments in the company REQUIREMENTS Please do NOT apply if: You’d feel like a fish out of water without a well-defined, traditional corporate structure If you have not consistently performed in the top 15% among your peers in Customer Service   Please DO apply if: You have excellent language skills (verbal and written) in German. You enjoy helping customers and engaging with people on the phone. You can remain calm, focused, and friendly even in stressful situations. You personally identify with the startup world, find it interesting, and have an idea of what to expect. You are curious and persistent in solving technical and operational issues. You have strong time management and organizational skills and can prioritise your own tasks. You have great interpersonal skills with customers and colleagues. Your excellent communication skills will help you go above and beyond the expected; customer support that WOWs people! You are proactive, and will go out of your way to contribute in continuously developing what we love the most: “Changing the world by redefining the way merchants and customers interact.” You are interested in understanding retail and mobile payment products, the complexities of payment processing, the industry as a whole, and our competitors. You are self-motivated and perform well in a fast-paced, deadline-driven environment. You are flexible, open to change, and able to adapt to changing priorities. You love being a reliable and supportive part of a dedicated team. You are a technology enthusiast. BENEFITS Our Berlin office of roughly sixty people regularly partakes in bonding activities like bimonthly brunch feasts, cocktail hours, cinema nights, as well as weekly yoga. You are encouraged to voice your opinion and have a direct impact on our merchant-facing products, even if your ideas are outside of your area of specialization. Easily get to work - our Berlin office is in Mitte: Tram and U-Bahn are literally at our doorstep, S-Bahn only 2 minutes away. Get your own SumUp staff account and accept card payments from your friends, free of charge.
SumUp Berlin, Germany
Jul 28, 2017
Part time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees.Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us.     What you could have done with us last month! Managed calls, email, and other tasks in German in real-time Created online and offline support materials Worked closely with the Operations and Development team to develop both in-house and external tools for managing customer interaction Worked with a multilingual team to provide a consistently positive customer experience Challenged all customer-facing deliverables including processes, policies, and other procedures relating to improving the customer experience Used your understanding of business objectives, challenges, and opportunities to collaborate with Sales, Marketing, Training, and other departments in the company REQUIREMENTS Please do NOT apply if: You’d feel like a fish out of water without a well-defined, traditional corporate structure If you have not consistently performed in the top 15% among your peers in Customer Service   Please DO apply if: You have excellent language skills (verbal and written) in German. You are available for part-time; 20 hours, flexible schedule, preferably evenings and Saturdays You enjoy helping customers and engaging with people on the phone. You can remain calm, focused, and friendly even in stressful situations. You personally identify with the startup world, find it interesting, and have an idea of what to expect. You are curious and persistent in solving technical and operational issues. You have strong time management and organizational skills and can prioritise your own tasks. You have great interpersonal skills with customers and colleagues. Your excellent communication skills will help you go above and beyond the expected; customer support that WOWs people! You are proactive, and will go out of your way to contribute in continuously developing what we love the most: “Changing the world by redefining the way merchants and customers interact.” You are interested in understanding retail and mobile payment products, the complexities of payment processing, the industry as a whole, and our competitors. You are self-motivated and perform well in a fast-paced, deadline-driven environment. You are flexible, open to change, and able to adapt to changing priorities. You love being a reliable and supportive part of a dedicated team. You are a technology enthusiast. BENEFITS Our Berlin office of roughly sixty people regularly partakes in bonding activities like bimonthly brunch feasts, cocktail hours, cinema nights, as well as weekly yoga. You are encouraged to voice your opinion and have a direct impact on our merchant-facing products, even if your ideas are outside of your area of specialization. Easily get to work - our Berlin office is in Mitte: Tram and U-Bahn are literally at our doorstep, S-Bahn only 2 minutes away. Get your own SumUp staff account and accept card payments from your friends, free of charge.
SumUp Berlin, Germany
Jul 28, 2017
Part time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees.Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us.     What you could have done with us last month! Managed calls, email, and other tasks in French in real-time Created online and offline support materials Worked closely with the Operations and Development team to develop both in-house and external tools for managing customer interaction Worked with a multilingual team to provide a consistently positive customer experience Challenged all customer-facing deliverables including processes, policies, and other procedures relating to improving the customer experience Used your understanding of business objectives, challenges, and opportunities to collaborate with Sales, Marketing, Training, and other departments in the company REQUIREMENTS Please do NOT apply if: You’d feel like a fish out of water without a well-defined, traditional corporate structure If you have not consistently performed in the top 15% among your peers in Customer Service Please DO apply if: You have excellent language skills (verbal and written) in French. You are available for part-time; 20 hours, flexible schedule, preferably evenings and Saturdays You enjoy helping customers and engaging with people on the phone. You can remain calm, focused, and friendly even in stressful situations. You personally identify with the startup world, find it interesting, and have an idea of what to expect. You are curious and persistent in solving technical and operational issues. You have strong time management and organizational skills and can prioritise your own tasks. You have great interpersonal skills with customers and colleagues. Your excellent communication skills will help you go above and beyond the expected; customer support that WOWs people! You are proactive, and will go out of your way to contribute in continuously developing what we love the most: “Changing the world by redefining the way merchants and customers interact.” You are interested in understanding retail and mobile payment products, the complexities of payment processing, the industry as a whole, and our competitors. You are self-motivated and perform well in a fast-paced, deadline-driven environment. You are flexible, open to change, and able to adapt to changing priorities. You love being a reliable and supportive part of a dedicated team. You are a technology enthusiast. BENEFITS Our Berlin office of roughly sixty people regularly partakes in bonding activities like bimonthly brunch feasts, cocktail hours, cinema nights, as well as weekly yoga. You are encouraged to voice your opinion and have a direct impact on our merchant-facing products, even if your ideas are outside of your area of specialization. Easily get to work - our Berlin office is in Mitte: Tram and U-Bahn are literally at our doorstep, S-Bahn only 2 minutes away. Get your own SumUp staff account and accept card payments from your friends, free of charge.
SumUp Berlin, Germany
Jul 28, 2017
Part time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees.Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us.     What you could have done with us last month! Managed calls, email, and other tasks in English in real-time Created online and offline support materials Worked closely with the Operations and Development team to develop both in-house and external tools for managing customer interaction Worked with a multilingual team to provide a consistently positive customer experience Challenged all customer-facing deliverables including processes, policies, and other procedures relating to improving the customer experience Used your understanding of business objectives, challenges, and opportunities to collaborate with Sales, Marketing, Training, and other departments in the company REQUIREMENTS Please do NOT apply if: You’d feel like a fish out of water without a well-defined, traditional corporate structure If you have not consistently performed in the top 15% among your peers in Customer Service Please DO apply if: You have excellent language skills (verbal and written) in English. You are available for part-time; 20 hours, flexible schedule, preferably evenings and Saturdays You enjoy helping customers and engaging with people on the phone. You can remain calm, focused, and friendly even in stressful situations. You personally identify with the startup world, find it interesting, and have an idea of what to expect. You are curious and persistent in solving technical and operational issues. You have strong time management and organizational skills and can prioritise your own tasks. You have great interpersonal skills with customers and colleagues. Your excellent communication skills will help you go above and beyond the expected; customer support that WOWs people! You are proactive, and will go out of your way to contribute in continuously developing what we love the most: “Changing the world by redefining the way merchants and customers interact.” You are interested in understanding retail and mobile payment products, the complexities of payment processing, the industry as a whole, and our competitors. You are self-motivated and perform well in a fast-paced, deadline-driven environment. You are flexible, open to change, and able to adapt to changing priorities. You love being a reliable and supportive part of a dedicated team. You are a technology enthusiast. BENEFITS Our Berlin office of roughly sixty people regularly partakes in bonding activities like bimonthly brunch feasts, cocktail hours, cinema nights, as well as weekly yoga. You are encouraged to voice your opinion and have a direct impact on our merchant-facing products, even if your ideas are outside of your area of specialization. Easily get to work - our Berlin office is in Mitte: Tram and U-Bahn are literally at our doorstep, S-Bahn only 2 minutes away. Get your own SumUp staff account and accept card payments from your friends, free of charge.
SumUp Berlin, Germany
Jul 28, 2017
Part time
About us We are the leading mobile point-of-sale (mPOS) company in Europe. We started out 5 years ago and built our payment service from scratch to shake up the industry and wake up the entrepreneur within anyone. We created a unique device that with the smartphone that’s in your pocket, allows small merchants to accept card payments anywhere. Whether our merchants are brewing coffee or fixing cars, we want to make technology that everyone knows how to use. So our merchants can get on with what they do best. From our paperless onboarding to taking the first payment, we make it easy. Traditional offerings leave out small businesses, we don’t. We are open and honest about our pricing and have no hidden fees.Today, hundreds of thousands of small businesses in 16 countries around the world rely on SumUp to get paid. In addition to our original hardware, mobile and web apps we have gone on to develop a suite of APIs and SDKs to integrate SumUp payment into other apps and services. Why work for us We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us. We are a team of hardworking, talented people with one goal: to build a better way to get paid. We’ve got some huge challenges ahead of us, and we need smart, creative people to help us tackle them. If you think you’ve got what it takes - join us.     What you could have done with us last month! Managed calls, email, and other tasks in English in real-time Created online and offline support materials Worked closely with the Operations and Development team to develop both in-house and external tools for managing customer interaction Worked with a multilingual team to provide a consistently positive customer experience Challenged all customer-facing deliverables including processes, policies, and other procedures relating to improving the customer experience Used your understanding of business objectives, challenges, and opportunities to collaborate with Sales, Marketing, Training, and other departments in the company REQUIREMENTS Please do NOT apply if: You’d feel like a fish out of water without a well-defined, traditional corporate structure If you have not consistently performed in the top 15% among your peers in Customer Service Please DO apply if: You have excellent language skills (verbal and written) in English. You are available for part-time; 20 hours, flexible schedule, preferably evenings and Saturdays You enjoy helping customers and engaging with people on the phone. You can remain calm, focused, and friendly even in stressful situations. You personally identify with the startup world, find it interesting, and have an idea of what to expect. You are curious and persistent in solving technical and operational issues. You have strong time management and organizational skills and can prioritise your own tasks. You have great interpersonal skills with customers and colleagues. Your excellent communication skills will help you go above and beyond the expected; customer support that WOWs people! You are proactive, and will go out of your way to contribute in continuously developing what we love the most: “Changing the world by redefining the way merchants and customers interact.” You are interested in understanding retail and mobile payment products, the complexities of payment processing, the industry as a whole, and our competitors. You are self-motivated and perform well in a fast-paced, deadline-driven environment. You are flexible, open to change, and able to adapt to changing priorities. You love being a reliable and supportive part of a dedicated team. You are a technology enthusiast. BENEFITS Our Berlin office of roughly sixty people regularly partakes in bonding activities like bimonthly brunch feasts, cocktail hours, cinema nights, as well as weekly yoga. You are encouraged to voice your opinion and have a direct impact on our merchant-facing products, even if your ideas are outside of your area of specialization. Easily get to work - our Berlin office is in Mitte: Tram and U-Bahn are literally at our doorstep, S-Bahn only 2 minutes away. Get your own SumUp staff account and accept card payments from your friends, free of charge.