Monzo

We started Monzo in February 2015 with the mission of building the best current account in the world. In April 2017, we received our full UK banking licence from the FCA and PRA and are now working hard to roll out our free current account later this year.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.We're doing things differently. For too long, banking has been obtuse, complex and opaque.We want to change that and build a bank with everyone, for everyone. Our amazing community of users suggests features, tests the app and gives us constant feedback so we can build something we all love.

Monzo London, UK
May 13, 2019
Full time
We’re looking for an empathetic graphic designer with a strong portfolio of work in both digital and print. We’re building a bank for and with our users (more than 1.5million people already!) and your work here will shape the way all that lovely people interact and feel about their finances. Projects you could work on: Evolve the design of the Monzo cards and work with our partners to make them a reality. Illustrate and animate  the cutest things. Marketing campaigns. Stickers and  swag . Office decorations and hiring materials for fairs. Push our visual brand language to the next level. You’ll be part of the  design team : we are a horizontal team within Monzo so we work closely with other teams to frame problems and help them to create the right solutions. As a team we’re small (considering the whole company is more than 350+ people) so each of us really has a lot of impact on how Monzo  looks and works . We use Sketch for all our UI work, Adobe After Effects for animations and Adobe Illustrator for, well, illustrations. We’re quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before. You should apply if: You value collaboration and are at your best when you’re part of a team. You understand that good design is not about trends but is built on top of principles and tradeoffs. You make well-reasoned design decisions understanding colour, light and materials. You have empathy for customer needs, but can also consider technical constraints and business goals. You can show us a portfolio with detailed examples of effective visual design. You are flexible; we’re a young startup and you’ll be designing lots of fun things. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.
Monzo London, UK
May 13, 2019
Full time
We’re on the lookout for empathetic design-thinkers to help us deliver the best banking experience possible. The team is growing fast with no sign of slowing down, so we're hiring for multiple roles. We’re building a bank for and with our users. A product that’s fair, transparent and a pleasure to use. As we pave the way for the future of banking, we need a deeper understanding the problems we want to solve and how we solve them. That’s where you come in. You’ll be working on a product that is a part of day to day life for more than a million people already, and your work here will shape the way that people interact with their finances. This post  Samantha wrote a while back gives a good idea of some of the research initiatives that are happening at Monzo. We work closely with Product Managers and Product Designers to generate insight to fuel ideas and then evaluate design solutions. We’re quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before. As part of your role, you'll: Work closely with Product Managers, Product Designers, Engineers and other User Researchers to generate hypotheses and plans for high-impact research that helps us better understand our existing and potential customers and how to create a better product that solves their problems and meets their needs. Plan and ran qualitative studies, including field observations and interviews, remote and in-person usability studies for existing and future products. Collaborate closely with our analytics team to make sure our qualitative insights are also enhanced by robust quantitative analysis whenever possible. Communicate research findings to inform business decisions through the best possible means ranging from presentations, workshops, reports or whatever mechanism gets the insights into our decision-making. Lead the research for your squads, suggesting the best approach and methods to use so we’re capturing the right insights that help us grow and develop our product in our mission to Make Money Work For Everyone. You should apply if: You’ve got lots of hands-on experience with exploratory and evaluative qualitative research methods, appreciating their limitations and when to apply them appropriately. You can independently run research projects, from planning, scoping, running the sessions, analysing and creating deliverables. You can run user testing with your eyes closed, regardless of the setting. You should be comfortable in a lab as well as stopping people in the street for quick feedback or setting up remote tests. You're happy user testing on mobile. We’re a mobile-only bank, so if you’ve got experience with both iOS and Android we’ll love you even more. You appreciate robust research study design, but can also consider practical constraints and business goals – you understand what 'just enough research' means. You’re a strong communicator and facilitator. You’re able to tell a story so your audience will want to listen to and zoom into detail when needed to help solutions come to life. You value collaboration and are at your best when you’re part of a team. You are flexible in your approach and embrace a challenge; you might need to come up with new ways of answering research questions quickly and communicating the results in a memorable, impactful way. Nice to have You’re familiar with quantitative research and understand metrics.   We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.
Monzo London, UK
May 13, 2019
Full time
We’re looking for an empathetic senior graphic designer with a strong portfolio of work in both digital and print. We’re building a bank for and with our users (more than 1.5million people already!) and your work here will shape the way all that lovely people interact and feel about their finances. Projects you could work on: Evolve the design of the Monzo cards and work with our partners to make them a reality. Illustrate and animate  the cutest things. Marketing campaigns. Stickers and  swag . Office decorations and hiring materials for fairs. Push our visual brand language to the next level. You’ll be part of the  design team : we are a horizontal team within Monzo so we work closely with other teams to frame problems and help them to create the right solutions. As a team we’re small (considering the whole company is more than 350+ people) so each of us really has a lot of impact on how Monzo  looks and works . We use Sketch for all our UI work, Adobe After Effects for animations and Adobe Illustrator for, well, illustrations. We’re quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before. You should apply if: You value collaboration and are at your best when you’re part of a team. You understand that good design is not about trends but is built on top of principles and tradeoffs. You make well-reasoned design decisions understanding colour, light and materials. You have empathy for customer needs, but can also consider technical constraints and business goals. You can show us a portfolio with detailed examples of effective visual design. You are flexible; we’re a young startup and you’ll be designing lots of fun things. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.
Monzo London, UK
May 13, 2019
Full time
We’re on the lookout for seasoned empathetic design-thinkers to help us deliver the best banking experience possible. The team is growing fast with no sign of slowing down, so we're hiring for multiple roles. We’re building a bank for and with our users. A product that’s fair, transparent and a pleasure to use. As we pave the way for the future of banking, we need a deeper understanding the problems we want to solve and how we solve them. That’s where you come in. You’ll be working on a product that is a part of day to day life for more than a million people already, and your work here will shape the way that people interact with their finances. We don't expect you to line-manage User Researchers but you'll be an ally and mentor to others across the company – User Researchers, Product Designers, Product Managers and Engineers – who will learn from your direction and expertise. This post  Samantha wrote a while back gives a good idea of some of the research initiatives that are happening at Monzo. We work closely with Product Managers and Product Designers to generate insight to fuel ideas and then evaluate design solutions. We’re quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before. As part of your role, you'll: Work closely with Product Managers, Product Designers, Engineers and other User Researchers to generate hypotheses and plans for high-impact research that helps us better understand our existing and potential customers and how to create a better product that solves their problems and meets their needs. Lead the research for your squads, suggesting the best approach and methods to use so we’re capturing the right insights that help us grow and develop our product in our mission to Make Money Work For Everyone. Plan and ran qualitative studies, including field observations and interviews, remote and in-person usability studies for existing and future products. Mentor and train Product Managers and Product Designers to run their own lightweight "disposable" research, freeing you up to do the high-impact work. Communicate research findings to inform business decisions through the best possible means ranging from presentations, workshops, reports or whatever mechanism gets the insights into our decision-making. Collaborate closely with our analytics team to make sure our qualitative insights are also enhanced by robust quantitative analysis whenever possible. You should apply if: You’ve got lots of hands-on experience with exploratory and evaluative qualitative research methods, appreciating their limitations and when to apply them appropriately. You've worked in a multidisciplinary team environment before, where you've lead the research and made demonstrable impact on the direction of the product or service. You can run user testing with your eyes closed, regardless of the setting. You should be comfortable in a lab as well as stopping people in the street for quick feedback or setting up remote tests. You're happy user testing on mobile. We’re a mobile-only bank, so if you’ve got experience with both iOS and Android we’ll love you even more. You appreciate robust research study design, but can also consider practical constraints and business goals – you understand what 'just enough research' means. You’re a strong communicator and facilitator. You’re able to tell a story so your audience will want to listen to and zoom into detail when needed to help solutions come to life. You value collaboration and are at your best when you’re part of a team. You are flexible in your approach and embrace a challenge; you might need to come up with new ways of answering research questions quickly and communicating the results in a memorable, impactful way. You’re familiar with quantitative research and understand metrics. Nice to have You have a solid grounding in quantitative research methods and know how to involve Data Scientists to get to the core of a problem.  
Monzo Los Angeles, CA, USA
May 13, 2019
Full time
Monzo is a bank that lives on your phone. Our mission is to  make money work for everyone : to make our customers effortlessly financially savvy with smart features, unexpectedly friendly service, and a relentless focus on what people genuinely want and need. Our net promoter score of +80 is more than 2x that of other banks, and we are the fastest-growing bank in the UK. Monzo better resembles a fast-paced tech startup than a traditional bank – we move fast, ship things every day, and develop products iteratively. We work in interdisciplinary product squads, and design plays a big part in driving our product vision. But we are also very serious about the safety of our customers’ money and their trust in us, and we believe this starts with our internal culture. We  default to transparency  both internally and externally, and we involve our  community  in everything we do. We prize a diverse team as a strength: everyone is welcome at Monzo and is encouraged to do the best work of their lives. We’re planning to launch in the US in the next few months , and we’re looking for a seasoned and empathetic problem-solver, with tons of experience in digital product design, to join our team and help us deliver the best product in the US. We have big ambitions in the US and the team will grow quickly, but as the first US-based designer you will be joining at a formative and exciting time. This is a rare opportunity to shape the product and our launch, and you need to be comfortable wearing many hats and collaborating across many disciplines. You’ll be working on a product that is a part of day to day life for our customers, and your work here will shape the way that people interact with their finances. We don't expect you to line-manage designers but in time you'll be an ally and mentor to other product designers who will learn from your direction and experiences. We currently use Sketch for all our UI work, Adobe After Effects for animations and Adobe Illustrator for, well, illustrations. The rest of the stack are the usual suspects: Marvel and Principle for prototyping and GitHub for storage and version control. We’re quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before. You should apply if: You understand that good design is not about trends but is built on top of principles and well-reasoned tradeoffs. You love making beautiful visuals but it’s not what drives you. What drives you is delivering great experiences and solving customer problems. You have empathy for customer needs, but can also consider technical constraints and business goals. You’re excited about scaling products and want to help us reach one billion users. You’re passionate about inclusive design and accessibility, and you’ll design with all our users in mind (not just the ones that look like our team). You can show us a portfolio with detailed examples of beautiful interaction design. Sketch is your tool of choice. If you are good at After Effects or any other motion design tool we’ll love you even more. You are flexible; you’ll be one of the earliest members of our US team and you’ll be designing lots of fun things. To be eligible for this role, you need to have permission to work in the United States.
Monzo London, UK
May 13, 2019
Full time
We’re looking for a seasoned and empathetic problem-solver, with tons of experience in digital product design, to help us deliver the best banking experience possible. We’re building a bank for and with our users. A product that’s fair, transparent and a pleasure to use. We see ourselves as something more than a typical current account: we’re setting out to solve all the problems that exist around your financial life in a coherent, meaningful and delightful way. You’ll be working on a product that is a part of day to day life for more than a million people already, and your work here will shape the way that people interact with their finances. We don't expect you to line-manage designers but you'll be an ally and mentor to other product designers who will learn from your direction and experiences. This post by Zander  gives a good idea of how any given week at Monzo looks for a product designer. You might be designing new iterations for the iPhone and Android apps. Or helping to improve growth and virality. Maybe you'll be embedded in marketing to take care of our web. Or you might create new lending features to help our users borrow money with total clarity and control. Or taking our savings and investments strategy to the next level. What about working in our internal product (designed and built in-house) that fuels all our internal operations? We have so much stuff to do. Really. We use Sketch for all our UI work, Adobe After Effects for animations and Adobe Illustrator for, well, illustrations. The rest of the stack are the usual suspects: Marvel and Principle for prototyping and GitHub for storage and version control. We’re quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before. You should apply if: You value collaboration and are at your best when you’re part of a team. You understand that good design is not about trends but is built on top of principles and tradeoffs. You make well-reasoned design decisions. You love making beautiful visuals but it’s not what drives you. What drives you is delivering great experiences and solving problems. You have empathy for customer needs, but can also consider technical constraints and business goals. You’re excited about scaling products and want to help us reach one billion users. You’re passionate about inclusive design and accessibility, and you’ll design with all our users in mind (not just the ones that look like our team). You can show us a portfolio with detailed examples of beautiful interaction design. Sketch is your tool of choice. If you are good at AE or any other motion design tool we’ll love you even more. You are flexible; we’re a young startup and you’ll be designing lots of fun things. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.
Monzo London, UK
May 13, 2019
Full time
We’re building a bank for and with our users. A product that’s fair, transparent and a pleasure to use. As we pave the way for the future of banking, we need a deeper understanding the problems we want to solve and how we solve them. That’s where you come in. You’ll be working on a product that is a part of day to day life for more than a million people already, and your work here will shape the way that people interact with their finances will drive and what customer problems we solve next. You'll have a lot of autonomy to drive change within the company through the insight you uncover and how you collaborate with your teams. This is a new area for our team, so you'll also be shaping the way we approach quantitative user research and defining best practices for working closely with Data. As part of your role, you'll: Work closely with qualitative User Researchers, Data Scientists, Product Managers, Product Designers and Marketeers to generate hypotheses and plans for high-impact research that helps us better understand our existing and potential customers and how to create a better product that solves their problems and meets their needs. Take full ownership of project delivery, from gathering research questions, generating hypotheses to test to planning and executing the research, to analysing and sharing your findings with the team. Focus on questions that are best answered through quantitative research methods – things like surveys, aggregate analysis of user feedback and running experiments. Teach other people your skills, like survey best practice and how to use quantitative research methods in product development. Help build out our quantitative research function. You should apply if: You're enthusiastic about Monzo and our mission! You understand how qualitative research and quantitative research can work together to shine a light on unknowns. You know what questions to ask so we can target the customer problems we want to solve next that will have the most impact. You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well You have solid experience in SQL and preferably Python You have a self-starter mindset; you proactively identify issues and opportunities and tackle them without being told to do so You have some experience with survey programming platforms and how to run statistical analysis on the results. You’re as comfortable **getting hands-on as taking a step back and thinking strategically Nice to have You'd be happy to give a go at programming computational and statistical algorithms for large data sets. You've worked in an applied research setting, ideally in a tech company or product organisation with multidisciplinary teams. You have a background in Computer Science, Human-Computer Interaction, Statistics, Psychology or a related field, or equivalent practical experience.
Monzo London, UK
May 13, 2019
Full time
We’re looking for an empathetic problem-solver, experienced in digital product design, to help us deliver the best banking experience possible. We’re building a bank for and with our users. A product that’s fair, transparent and a pleasure to use. We see ourselves as something more than a typical current account: we’re setting out to solve all the problems that exist around your financial life in a coherent, meaningful and delightful way. In order to do this, we’re also designing and building an internal product that allows Monzo to be many times more operationally efficient than other banks, while providing  industry leading  customer support. This role will be focused on designing that product and building tooling that enables our customer services team to provide fast and delightful customer support. This blog  post  explains a bit more about designing for Monzo’s internal product and you can read more about our  vision and principles How you'll contribute Partnering closely with your peers in engineering, product and operations to help solve user and business goals Helping scale our operations to provide a great customer experience through improving our tools and our processes Helping with user research and spending time deeply understanding our users and how they work Designing with all our users in mind including our future ones (and not just the ones that look like our team). This will involve being conscious of inclusive design, accessibility and information architecture Using and helping contribute to our tools component system so that we are designing for scale and extensibility You should apply if: You value collaboration and are at your best when you’re part of a team You are a systems thinker and think deeply about how our tools shape our work You find working on complex problems interesting and making the difficult simple immensely rewarding You’re passionate about inclusive design and accessibility, and you’ll design with all our users in mind including our future ones (and not just the ones that look like our team) Sketch is your tool of choice. If you have experience designing for web platforms and complex systems, we'll love you more We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.
Monzo London, UK
May 13, 2019
Full time
We’re looking for an empathetic problem-solver, experienced in digital product design, to help us deliver the best banking experience possible. We’re building a bank for and with our users. A product that’s fair, transparent and a pleasure to use. We see ourselves as something more than a typical current account: we’re setting out to solve all the problems that exist around your financial life in a coherent, meaningful and delightful way. You’ll be working on a product that is a part of day to day life for more than a million people already, and your work here will shape the way that people interact with their finances. This post by Zander  gives a good idea of how any given week at Monzo looks for a product designer. You might be designing new iterations for the iPhone and Android apps. Or helping to improve growth and virality. Maybe you'll be embedded in marketing to take care of our web. Or you might create new lending features to help our users borrow money with total clarity and control. Or taking our savings and investments strategy to the next level. What about working in our internal product (designed and built in-house) that fuels all our internal operations? We have so much stuff to do. Really. We use Sketch for all our UI work, Adobe After Effects for animations and Adobe Illustrator for, well, illustrations. The rest of the stack are the usual suspects: Marvel and Principle for prototyping and GitHub for storage and version control. We’re quick to adopt better tools and processes, so you’ll be more than welcome to contribute all the good practices you’ve used before. You should apply if: You value collaboration and are at your best when you’re part of a team. You understand that good design is not about trends but is built on top of principles and tradeoffs. You make well-reasoned design decisions. You love making beautiful visuals but it’s not what drives you. What drives you is delivering great experiences and solving problems. You have empathy for customer needs, but can also consider technical constraints and business goals. You’re excited about scaling products and want to help us reach one billion users. You’re passionate about inclusive design and accessibility, and you’ll design with all our users in mind (not just the ones that look like our team). You can show us a portfolio with detailed examples of beautiful interaction design. Sketch is your tool of choice. If you are good at AE or any other motion design tool we’ll love you even more. You are flexible; we’re a young startup and you’ll be designing lots of fun things. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics.
Monzo London, UK
May 13, 2019
Full time
We’re looking for an empathetic leader to help us build and grow the best design team in the world  We’re working for and with our users to build a bank that’s fair, transparent and a delight to use. You’ll be working with a team designing a product that’s part of day to day life for more than a million people already, and your work here will help us scale much further, ensuring a high bar of quality for design and a focus on solving user problems as we grow. How you'll contribute: Manage designers who work embedded in independent product squads, working on all the surfaces that make up a user’s experience with Monzo. Collaborate with your peers in leadership within Product, Engineering and Data Science to define a strategic vision for what we build, helping focus on solving user problems. Help set clear development goals for your team, and regularly check in on progress. Help designers define their career paths, identify opportunities and level up to do the best work of their lives. Hire and develop more managers and designers as we grow. Represent us publicly in the ways that feel natural to you: writing, speaking, or running events in order to share what we do. You should apply if: You’ve managed designers before! You’re passionate about developing designers’ skills and careers. You really understand how software is built. You inspire and motivate people to do their best work fully aligned with business goals. You know how to grow and hire new leaders. You’re product-minded and intensely customer-focused. You care about design all the way from a strategic level down to design details and getting the pixels right. You’re a skilled communicator and know how to work with independent teams. You know how to balance quick wins and bigger, more impactful pieces of work. You love change and know how to manage it. We’ve gone through several phases of growth at Monzo, and we’re about to go through several more. It’s thrilling and a bit unpredictable, and we like it that way. Join us! We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics. This role is based in London, UK.
Monzo London, UK
May 13, 2019
Full time
We’re looking for an empathetic leader to help us build and grow the best design team in the world  We’re working for and with our users to build a bank that’s fair, transparent and a delight to use. You’ll be working with a team designing a product that’s part of day to day life for more than a million people already, and your work here will help us scale much further, ensuring a high bar of quality for design and a focus on solving user problems as we grow. How you'll contribute: Manage designers who work embedded in independent product squads, working on all the surfaces that make up a user’s experience with Monzo. Collaborate with your peers in leadership within Product, Engineering and Data Science to define a strategic vision for what we build, helping focus on solving user problems. Help set clear development goals for your team, and regularly check in on progress. Help designers define their career paths, identify opportunities and level up to do the best work of their lives. Hire and develop more managers and designers as we grow. Represent us publicly in the ways that feel natural to you: writing, speaking, or running events in order to share what we do. You should apply if: You’ve managed designers before! You’re passionate about developing designers’ skills and careers. You really understand how software is built. You inspire and motivate people to do their best work fully aligned with business goals. You know how to grow and hire new leaders. You’re product-minded and intensely customer-focused. You care about design all the way from a strategic level down to design details and getting the pixels right. You’re a skilled communicator and know how to work with independent teams. You know how to balance quick wins and bigger, more impactful pieces of work. You love change and know how to manage it. We’ve gone through several phases of growth at Monzo, and we’re about to go through several more. It’s thrilling and a bit unpredictable, and we like it that way. Join us! We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing a bank that works for everyone, so we particularly encourage applications from different underrepresented demographics. This role is based in London, UK.
Monzo London, UK
Apr 10, 2019
Full time
We're looking for a smart, experienced technical SEO specialist with web development experience to join our growing performance marketing team. This isn’t banking as you know it — we are fast, agile and expect you to take ownership. We’re growing fast, with more than one hundred thousand new customers joining every month. Today we have 700+ staff, over a million amazing customers and a UK banking licence. We’ve done this with a small, talented team, but we’re growing. Fast. One of our (many) next key missions is to evolve what we’ve built so far into a profitable, sustainable business. Reporting directly to the Head of Performance Marketing you’ll have full ownership to shape our SEO strategy. You’ll spend your time: Defining what SEO is, the growth opportunity it can unlock at Monzo and how we execute. Set strategic direction and technical guidance for the product, growth and marketing engineering teams. Developing KPIs, then building tooling and reporting structures for our products to develop actionable insights and objectives. Including proprietary SEO tools to enable the team to operate at scale. Defining specs for new and existing products and contributing to our custom CMS. Researching potential audiences and the best ways to reach them. Working with team leads to ensure effective integration & delivery of SEO services throughout the company. You Should Apply If: You have a proven track record in delivering significant search driven growth from large scale and/or fast growing technical SEO projects in competitive, high traffic sectors. You have an experienced and varied SEO tool kit - including; experience of working with popular tools such as AHrefs, Screaming Frog, Google Analytics, Moz etc, understanding of front-end technologies, understanding of structured + linked data and experience of log file analysis. You are a self-starter; you proactively identify issues and opportunities and tackle them without being told to do so. You’re just as happy getting hands-on as you are taking a step back and thinking long-term. You’re data-driven and understand the numbers behind everything you do. You are a team player and work well with others. You have an open mind, enjoy transparency and think outside the box. You’re hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small. What we’re doing at Monzo excites you! Logistics This role is based at our office in London. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. Our interview process consists of a 30-minute phone interview, a take-home test with a follow up call, and a couple of on-site interviews at our office in London. We promise not to ask you any brain teasers or trick questions!
Monzo London, UK
Apr 10, 2019
Full time
We're looking for a smart, driven SEO manager to join our growing performance marketing team. This isn’t banking as you know it — we are fast, agile and expect you to take ownership. We’re growing fast, with more than one hundred thousand new customers joining every month. Today we have 700+ staff, over a million amazing customers and a UK banking licence. We’ve done this with a small, talented team, but we’re growing. Fast. One of our (many) next key missions is to evolve what we’ve built so far into a profitable, sustainable business. Reporting directly to the Head of Performance Marketing you’ll have full ownership to shape our SEO strategy. Over time, you’ll build and lead a team who can execute at a world class standard. You’ll spend your time: Defining what SEO is, the growth opportunity it can unlock at Monzo and how we execute. Set strategic direction and technical guidance for the product, growth and marketing engineering teams. Developing KPIs, then building tooling and reporting structures for our products to develop actionable insights and objectives. Including proprietary SEO tools to enable the team to operate at scale. Defining specs for new and existing products and contributing to our custom CMS. Empowering our content, PPC and Affiliates teams to understand where to focus. Researching potential audiences and the best ways to reach them. Understanding the role SEO plays in our customer’s journey. Working with team leads to ensure effective integration & delivery of SEO services throughout the company. You Should Apply If: You have a proven track record in delivering significant search driven growth. You have a varied SEO tool kit - including; experience of working with popular tools such as AHrefs, Screaming Frog, Google Analytics, Moz etc, understanding of front-end technologies, understanding of structured + linked data. You are a self-starter; you proactively identify issues and opportunities and tackle them without being told to do so. You’re just as happy getting hands-on as you are taking a step back and thinking long-term. You’re data-driven and understand the numbers behind everything you do. You are a team player and work well with others. You have an open mind, enjoy transparency and think outside the box. You’re hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small. What we’re doing at Monzo excites you! Logistics This role is based at our office in London. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. Our interview process consists of a 30-minute phone interview, a take-home test with a follow up call, and a couple of on-site interviews at our office in London. We promise not to ask you any brain teasers or trick questions!
Monzo London, UK
Apr 10, 2019
Full time
We're looking for an experienced, hands on Head of SEO to join our growing performance marketing team. This isn’t banking as you know it — we are fast, agile and expect you to take ownership. We’re growing fast, with more than one hundred thousand new customers joining every month. Today we have 700+ staff, over a million amazing customers and a UK banking licence. We’ve done this with a small, talented team, but we’re growing. Fast. One of our (many) next key missions is to evolve what we’ve built so far into a profitable, sustainable business. Reporting directly to the Head of Performance Marketing you’ll have full ownership to shape our SEO strategy. Over time, you’ll build and lead a team who can execute at a world class standard. You’ll spend your time: Defining what SEO is, the growth opportunity it can unlock at Monzo and how we execute. Set strategic direction and technical guidance for the product, growth and marketing engineering teams. Developing KPIs, then building tooling and reporting structures for our products to develop actionable insights and objectives. Including proprietary SEO tools to enable the team to operate at scale. Defining specs for new and existing products and contributing to our custom CMS. Empowering our content, PPC and Affiliates teams to understand where to focus. Researching potential audiences and the best ways to reach them. Understanding the role SEO plays in our customer’s journey. Working with team leads to ensure effective integration & delivery of SEO services throughout the company. You Should Apply If: You have a proven track record in delivering significant search driven growth from large scale and/or fast growing technical SEO projects in competitive, high traffic sectors. You have an experienced and varied SEO tool kit - including; experience of working with popular tools such as AHrefs, Screaming Frog, Google Analytics, Moz etc, understanding of front-end technologies, understanding of structured + linked data and experience of log file analysis. You are a self-starter; you proactively identify issues and opportunities and tackle them without being told to do so. You’re just as happy getting hands-on as you are taking a step back and thinking long-term. You’re data-driven and understand the numbers behind everything you do. You are a team player and work well with others. You have experience of leading and developing a team. You have an open mind, enjoy transparency and think outside the box. You’re hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small. What we’re doing at Monzo excites you! Logistics This role is based at our office in London. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. Our interview process consists of a 30-minute phone interview, a take-home test with a follow up call, and a couple of on-site interviews at our office in London. We promise not to ask you any brain teasers or trick questions!
Monzo London, UK
Apr 10, 2019
Full time
We’re looking for a control focused, numerically astute person with an analytical mind to join our Treasury team at Monzo. This isn’t banking as you know it — we are fast, agile and expect you to take ownership. We’re focused on our end goal of helping a billion customers across the world manage their money. Today we have 700+ staff, over a million amazing customers and a UK banking licence. We’ve done this with a small, talented team, but we’re growing. Fast. One of our (many) next key missions is to evolve what we’ve built so far into a profitable, sustainable business. Reporting to our Treasurer, you’ll support Treasury activities as well as have involvement across all areas of finance and exposure to product teams across the bank.   As our Treasury Analyst, you’ll support our business growth by: Producing and reporting daily stress tests, liquidity forecasts and capital calculations to assist Treasury and senior management Monitor the firm’s daily financial early warning indicators and suggest new ones Work with the business to build dashboards and analytical tools for senior management and Treasury to manage liquidity and capital resources Assist the treasury in preparing the monthly Asset & Liability Committee (ALCO) pack Analyse and assess treasury asset return strategies Maintain up to date Treasury procedures Assist the Treasurer in maintaining banking relationships and cash management Execution of Monzo’s high-quality liquid assets (HQLA) portfolio in line with Monzo’s risk appetite and policies Execution of forex transactions in line with Monzo’s FX risk appetite You’ll spend your time: Providing accurate reporting to the Treasurer and senior Monzo management Partnering with teams internally to help them make informed business decisions Running various stress scenarios to ensure we always have ample capital and liquidity Designing brilliant ways to automate our work and leveraging technology to ensure we scale with the business. Reporting to our Treasurer, and working with teams across the company. You should apply if: You’re a qualified accountant or hold ACT with experience working within financial services Strong experience working in a Treasury, capital or liquidity function You’re excited by data and have a sharp eye for detail On top of your amazing Excel skills, SQL knowledge would be a bonus You enjoy new and exciting challenges You have a proven record of delivering to deadlines You want to automate or enhance recurring processes, particularly by leveraging technology, but know how to balance this with getting the actual reports out! You have an open mind, enjoy transparency and think outside the box You’re hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small What we’re doing at Monzo excites you! Questions about this role? Head over to our careers page to read our FAQs (www.monzo.com/careers) or email  core-hiring@monzo.com  
Monzo London, UK
Apr 10, 2019
Full time
We're looking for a hands-on, ambitious, and enthusiastic Tax Analyst to support Tax at Monzo, and our wider finance team. This isn’t banking as you know it — we are fast, agile and are focused on making money work for everyone. Up to now, we have 700+ staff, 1.6m lovely customers and a UK banking licence. One of our next key missions is to build a profitable, sustainable business. That’s where you come in! We have some really exciting challenges coming up for our Tax Analyst: we are looking to expand internationally, launch new products, and scale and optimise our financial reporting processes with the help of technology. You’ll be working on a wide range of different tax issues from compliance, to reporting, to advisory/planning, across the full spectrum of different taxes. You'll be reporting to our Head of Tax, and working with teams across the company. You’ll help manage and design our tax compliance and reporting processes and controls, including: With the help of advisors where relevant, ensuring we fulfill all of our compliance obligations for all relevant corporate taxes (direct and indirect, staff and customer-related) on an ongoing basis, and supporting our month end and year end reporting processes Working with engineers to design brilliant ways to automate our tax work and leveraging technology to ensure our finance processes relating to tax are accurate, complete, and efficient, and that we scale with the business Identifying opportunities to bring currently outsourced work inhouse, again using technology You’ll help Monzo build out its offering by: Helping to advise on the tax implications of all new product launches, ensuring that both costs and opportunities for savings are flagged early on, and using a commercial mindset to help reach solutions Ensuring we fulfil any additional tax compliance and reporting obligations associated with new product launches Being ready to research and provide advice to various teams around the business on an adhoc basis on a wide variety of tax issues Finally, you’ll help Monzo expand internationally by: Working alongside professional advisors to support in advising on all tax aspects of business expansion, reorganisation and cross-border transactions involving multiple jurisdictions Supporting our tax compliance and reporting globally Designing and implementing policies to mitigate key cross border tax risks Making sure tax consequences on transfer pricing are well understood and managed by the wider business Reporting and acting on relevant international legislative changes. You’ll collaborate with the relevant teams to implement the necessary changes to our systems and processes You should apply if: You are a qualified accountant and/or qualified tax advisor, with strong relevant experience You are a tax specialist: you have experience working in a tax department (either at a large accountancy firm or law firm, and/or in-house) You may or may not have had experience working on multiple different taxes to date, but either way you’re keen to learn about other areas of tax that you might not have come across before, and happy to get stuck into research on new topics You thrive in a dynamic and constantly evolving environment You’re energetic and are hands-on with your work, tackling whatever needs doing to make things happen What we’re doing at Monzo excites you! This role is based at our office in London, where you’ll work alongside engineers, designers and banking experts to build the future of banking. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. We offer a competitive salary plus  stock options  and other benefits.
Monzo London, UK
Apr 10, 2019
Full time
We're looking for a People Data Analyst who is excited to help  build the bank of the future. At Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over a million customers in the UK, with over 100,000 new people joining every month. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals. In the People Collective, we want to build a world-class system to make that growth easy. We've grown from less than 20 people to over 700 people in the last 3 years. We're spread across 3 offices and 35% of our workers are distributed. ****You'll have the opportunity to work between our data team and People Collective - helping us analyse and understand our people and hiring data, enabling us to make better decisions, faster. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses. You'll be the first person in this role so there is an opportunity to really define what it looks like working alongside our people organisation. Even though your focus will be working with people, you'll have lot's of opportunities to collaborate and learn from other people in the data team. As part of your role, you'll: Work with other internal squads to determine the most impactful data we can gather to keep us on track with company-wide goals Guide and enable the People Collective do define the metrics that matter and build the dashboards that track those KPIs Produce insights to help us hire the best people while doubling our headcount every six months Design and build dashboards that inform our Executive team's People decisions Liaise with key members of the team to make sure we collect the right data to produce relevant business insights Deliver training to to the People Collective on how they can access and use data effectively You should apply if: You're excited about working on powering a world-class people organisation You're  impact driven  and eager to have a real positive impact on the company, product, your colleagues You're  commercially minded  and can put numbers into business perspective You’re as comfortable  getting hands-on  as taking a step back and  thinking strategically You have a  self-starter mindset;  you proactively identify issues and opportunities and tackle them without being told to do so You're a  team player  whom your colleagues can rely on You have  solid grounding in SQL  and preferably Python Nice to haves: You have multiple years of  analytics experience,  preferably in a  fast moving tech company You've had exposure to working with people data before Logistics This role is based at our office in London, where you’ll work alongside engineers, designers, banking experts and customer support specialists to build the future of banking. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. Our interview process consists of a 20-minute phone interview, a take-home test, and a half-day on-site interview. We promise not to ask you any brain teasers or trick questions.
Monzo London, UK
Apr 10, 2019
Full time
We're looking for a curious, adaptable data analyst to help us make Monzo’s products as amazing as possible for all of our customers and the whole of our team. At Monzo, we are building the best bank account in the world: fair, transparent and a pleasure to use. Our data team’s mission is to enable Monzo to operate 10x more efficiently than traditional banks, and to make our product as useful as possible for our customers. As a finance data analyst you will therefore need to be always one step ahead of everyone else and drive the shared understanding of our customers, products and our finances. The Role You’ll be at the intersection between Finance and Data - deep diving into financial analytics, particularly around the economics of our customers, and driving automation across a range of finance processes. You’ll help us with the following questions and challenges: How can we build a robust data framework between our internal banking platform and financial ledger that supports all our reporting and analysis needs? How are our customers and products performing financially; how can we use this information to better understand our customers and drive optimal business decisions? How do product rollouts and customer behaviours impact our liquidity and capital position as a bank? What are the high impact automation tools that can be built for the finance team so we minimise time spent on recurring processes?  You will be responsible for all the data needs of the finance team, from supporting the build of our finance data infrastructure to producing the outputs whether it be building easy to understand KPI dashboards that measure our financial health or presenting customer analysis to senior management, and proposing solutions to identified problems. You’ll also work closely with engineers across the company to ensure that we are collecting all the necessary data that we will need for future analyses.  We’re looking for someone who cares deeply about understanding our business and customers, who can communicate their findings clearly to business partners and can drive actions on top of insights. You should apply if you: are happiest exploring data, making discoveries and understanding their implications delight in automating processes, building datasets and analysing data to support business decisions have a solid grounding in SQL (Python knowledge is a plus) have previously worked in an analytics/finance environment - for example in a tech start-up, management consulting or investment banking have basic finance knowledge, e.g. how accounting works or what financial statements mean what we’re doing here at Monzo excites you! Logistics This role is based at our office in London, where you’ll work alongside financial analysts, engineers, product managers and banking experts to build the future of banking. Our interview process consists of a 20-minute phone interview, a take-home test, and a half-day on-site interview. We promise not to ask you any brain teasers or trick questions. Questions about this role? Head over to our careers page to read our FAQs (www.monzo.com/careers) or email  core-hiring@monzo.com