WorldRemit

WorldRemit is an online service that lets people send money to friends and family living abroad, using a computer, smartphone or tablet.

It is a convenient, low-cost alternative to traditional money transfer companies that use high street agents and charge high fees.

Money can be received as a bank deposit, cash pick-up, Mobile Money, or mobile airtime top-up.

WorldRemit’s service is available to senders in 50 countries. We offer transfers to more than 120 destinations across Europe, Asia, Africa, Australia and the Americas.

WorldRemit Denver, CO, United States
Jul 28, 2017
Full time
WorldRemit - if the media's to be believed, we're the FinTech startup taking the world by storm - scooping-up awards and more than $140m in funding. OK... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfer agents. To many companies, Customer Service means "phone agents." At WorldRemit, you are so much more. Our CS team is responsible for a range of crucial functions that make our business tick and keep our customers happy. That includes transaction monitoring - reviewing, approving and sometimes rejecting the more than 300,000 monthly transfers that pass through our service every month. You'll be learning a whole lot about payments, compliance, anti-money laundering and other fascinating aspects of international finance. Because our people build up such a broad range of skills, many of our CS Execs have moved on to other parts of the business, including Compliance, Risk, Fraud Analysis, and Tech. Of course, if you can’t get enough of speaking to and helping people - you can move up within the Customer Service team, as a CS Team Leader or Manager. If this has stoked your interest then read on a little more to find out just what you will be doing in this role. Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers so an attentive manner is a must. A smile on your face will go a long way, too :-) Screening and verifying customer’s identification. Reviewing transactions and identifying suspicious activities. Reporting and escalating said suspicious activities to the relevant department. Research unusual or questionable transactions with the relevant department. Monitor and release transactions. Advising customers on the products WorldRemit offer. So what do we want from you? Bachelor’s Degree is essential. Customer service experience previously would be great.  But if you genuinely care and want to help and love talking to people, that’s a great start! Fluent written and spoken English. A second language (especially Spanish, French, Japanese) would be amazing!  This is not essential however we’d love you even more if you can. Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas. Be a team player that can adapt to a fast-paced and changing environment. Highly disciplined, self-motivated, and service delivery focused.  Always willing to go that extra mile. The ability to communicate with people from across the globe is key as our customer base is exactly that.  Worldwide. The patience of a saint :-) There are times when customers will be unhappy unfortunately. You will be relied on to resolve their issues and keeping calm throughout and giving a fantastic customer experience. A fondness of pizza will also help! What can WorldRemit offer you?  A starting salary of $18 per hour (with potential promotional opportunities after 3 months) A generous 401(k) employer match Benefits for medical, dental, vision, disability, and FSA Free Eco Pass for all transit zones Free gym access on premises Company discounts at some of your favorite retailers... and more! Please note that this is a full-time, shift based role. All regular shifts will be 8 hours (not including lunch), either from 10:00 am - 7:00 pm or 2:00 pm - 11:00 pm. You will need to be flexible to work as part of a shift rotation basis, which can include holidays/weekends and may be subject to change.  Employment with WorldRemit is contingent upon a successful financial and criminal history background check for all new employee hires. Most positions require that the selected candidate pass tests or checks prior to beginning to work, including credit and reference checks. For more information, just get in touch with us! 
WorldRemit Denver, CO, United States
Jul 28, 2017
Full time
WorldRemit -  if the media's to be believed, we're the FinTech startup taking the world by storm - scooping-up awards and more than $140m in funding. OK... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfer agents. At WorldRemit, our customer service team is responsible for a range of crucial functions that make our business tick and keep our customers happy. That includes transaction monitoring - reviewing, approving and sometimes rejecting the more than 300,000 monthly transfers that pass through our service every month. You'll be learning a whole lot about payments, compliance, anti-money laundering and other fascinating aspects of international finance. So, what’s the role? We are currently looking for a Customer Service Executive with fluent Japanese to join the Customer Service team in Denver. Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers so an attentive manner is a must. A smile on your face will go a long way, too :-) Screening and verifying customer’s identification. Reviewing transactions and identifying suspicious activities. Reporting and escalating said suspicious activities to the relevant department. Research unusual or questionable transactions with the relevant department. Monitor and release transactions. Advising customers on the products WorldRemit offer. What do we want from you? Bachelor’s Degree is essential. Customer service experience previously would be great. But if you genuinely care and want to help and love talking to people, that’s a great start! Fluent in both written and spoken Japanese and English. Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas. Be a team player that can adapt to a fast-paced and changing environment. Highly disciplined, self-motivated, and service delivery focused.  Always willing to go that extra mile. The ability to communicate with people from across the globe is key as our customer base is exactly that.  Worldwide. The patience of a saint :-) There are times when customers will be unhappy unfortunately. You will be relied on to resolve their issues and keeping calm throughout and giving a fantastic customer experience. A fondness of pizza will also help! What can WorldRemit offer you?  A starting salary of $18 per hour (with potential promotional opportunities after 3 months) A generous 401(k) employer match Benefits for medical, dental, vision, disability, and FSA Free Eco Pass for all transit zones Free gym access on premises Company discounts at some of your favorite retailers... and more! Please note that this is a full-time, shift based role. All regular shifts will be 8 hours (not including lunch) and are generally 10:00 am - 7:00 pm or 2:00 pm - 11:00 pm. You will need to be flexible to work as part of a shift rotation basis, which can include holidays/weekends and may be subject to change.  Employment with WorldRemit is contingent upon a successful financial and criminal history background check for all new employee hires. Most positions require that the selected candidate pass tests or checks prior to beginning to work, including credit and reference checks
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
WorldRemit is changing the way people send money abroad. We’ve taken something complicated and made it simple.  Tap the WorldRemit App or click our website and your international transfer is made – to a bank account, cash pickup, Mobile Money, or airtime top-up. We send to more than 120 countries and the number is growing all the time. Driving all of this is our Exec Team who are looking for an Executive Assistant to support them in all their day to day activities. This role will be reporting into our EA to the CEO who supports our Founders, and will involve a varied mix of administration duties including but not limited to: Diary management of Exec Team members (primarily Global President, Andrew Lee) when necessary across multiple time zones, predominantly the US east and west coast Travel arrangements for the Exec Team, other senior executives and WR staff in smaller offices globally (flights, cars, hotels etc.) Registering guests by email via the building reception team, greeting visitors on behalf of the Exec team at the reception point and escorting them to meeting rooms, as well as making teas/coffees and replenishing water for visitors Organise off-site leadership and companywide meetings/off-sites Processing expenses and raising purchase orders where necessary Management and organisation of internal events such as Friday “Afternoon tea” Proof-reading and formatting of documents and PowerPoint presentations Completion of high-level forms, applications and the preparation of documents for business development activities Assistance with ad hoc projects such as event planning or research prior to external meetings Assist the Office Manager with ad hoc duties during periods of absence Support the EA to the CEO/Co-Founder on ad-hoc projects and research tasks as they arise Provide absence cover for the EA to the CEO/Co-Founder Skills, Abilities and Personal Attributes Strong A-Levels or equivalent (degree qualification desirable) Previous experience as an EA/PA to C-Level executives  Strong MS office skills (Outlook, Word, Excel, PowerPoint) Experience in a busy and fast-paced office environment Self-motivated; ability to deal with ambiguity and make decisions autonomously Super organised and proactive, flexible to meet working requirements Friendly, sociable and energetic, with the ability to build effective relationships Trustworthy and reliable, understanding of security concerns Articulate and a strong communicator with extreme attention to detail and ability to spot error Ability to work in a team; no task is too big or too small to keep things running Committed to personal and professional development
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
WorldRemit is changing the way people send money abroad. We’ve taken something complicated and made it simple. Tap the WorldRemit App or click our website and your international transfer is made – to a bank account, cash pickup, Mobile Money, or airtime top-up. Changing the world isn’t easy. You need to think differently, believe in new solutions to old problems, and have the drive to make them happen. The Opportunity WorldRemit is sending remittances from over 50 send countries to over 125 receive countries and the number is growing monthly. Each of those 6,000+ corridors have different commercial and competitive characteristics. Layer on top the different financial and behavioural characteristics of our global customer base and you can start to see the impact that a world class Senior Business Intelligence Analyst can have at WorldRemit. We are looking for an outstanding Senior Business Intelligence Analyst to continuously drive a culture of analysis and data insight based decision making across the group, working with and influencing decision-makers across the whole business. By using their strong mathematical/statistical background, this person will help us set up, track and refine the appropriate metrics (e.g. user engagement, marketing, financial & operational performance etc) for all our corridors, derive insights and be an integral part of guiding cross-functional teams in executing on those insights. This is an amazing opportunity for a commercially focussed, strategically thinking and data-driven individual to play a key role in the continued growth of one of the UK’s leading FinTech companies; and as we grow, so will the opportunity for a successful candidate to build out a team of data analysts. Responsibilities The role is to work with senior stakeholders across the company, providing data and commercial insights and influencing decision making. The right candidate will have a great balance of hands on of data analysis and ability to present and influence others. The role involves close day to day working with the “Big Data” team. More specifically, to: Identify opportunities for improvements through data Champion the usage of data to derive commercial insights (and drive action) across the group, ensuring user and corridor data and trends are at the heart of every business decision Continue to drive the use of KPIs in business decisions making across all parts of the business Build a world leading data insight systems and processes by driving the agenda, influencing peers and embedding a strong culture of analytics in order to provide decision-makers with the timely and informative data necessary to make the best commercial decisions Translate business questions into specific hypotheses that can be answered quantitatively Present results to key stakeholders and the Executive committee Understand business requirements from different departments (e.g. finance, marketing, fraud, operations, customer service etc.) and translate these into data warehouse specifications Segment markets and define different pricing strategies depending on current market objectives Quantify the commercial impact of potential technology projects Forecast the impact of different business plans Key Attributes The individual must be a self-starter, highly motivated, personable and resilient Advanced analytical problem-solving skills, recognised as an expert in specialist field Excellent communications skills, proven ability to deliver high quality Executive level commercial insights and challenge business and commercial initiatives and gravitas to challenge and influence at Executive levels A strategic thinker with demonstrable experience of working closely with product, finance, marketing, operational and commercial teams to deliver results Skill and Experience 5+ years of experience in data analysis and/or commercial insight in fast growing consumer orientated companies in technology, marketing, financial service or similar space Strong analytical capability and evidence of bringing a data driven, fact based approach to your work. Extensive mathematical/statistical/analytical background and experience using statistical methods to handle complex / big data Proven track record of working closely with and influencing other senior stakeholders across the business; and have built capable teams, which are both technically competent and commercially minded Technically experienced: Highly proficient in SQL, Excel and tracking technologies and systems (e.g. Google Analytics, Omniture) plus knowledge of Tableau or other data visualisation platforms. Experience of statistical software (e.g. R) or a programming language (e.g. python) will be an advantage (but is not essential)
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
WorldRemit  is changing the way people send money abroad. We’ve taken something complicated and made it simple.  Tap the WorldRemit App or click our website and your international transfer is made – to a bank account, cash pickup, Mobile Money, or airtime top-up. We send to more than 120 countries and the number is growing all the time. Using WorldRemit is easy because we do the hard bit, connecting hundreds of banks, money agents, mobile operators and payment systems around the world.  These were never designed to work together, but WorldRemit makes it happen. The mission of the  Compliance Department  is to assist in the implementation and oversight of the compliance functions embedded throughout WorldRemit and to carry out its mission with integrity and in accordance with WorldRemit’s legal, regulatory and ethical responsibilities. With 50 + regulatory jurisdictions and a truly global span, compliance at WorldRemit provides many exciting challenges and opportunities for those in the compliance area. The AML Analyst responsible for the analytical functions involved with the daily monitoring of the activities related to Anti Money Laundering (AML) and Counter Terrorist Financing (CTF) compliance programs. Assist management with ensuring compliance with regulations, company policies and procedures through review of high risk reports; monitoring and reviewing data produced by the system to determine if transactions are suspicious in nature; identifying potential higher risk relationships; completing investigative work leading to Suspicious Activity Reports; partnering with personnel as it pertains to AML/CTF/sanctions issues; and remaining current on compliance matters as they relate to AML, Sanctions, CIP, and Due Diligence. The main duties include: Monitoring of initial and on-going Know Your Customers (KYC) requirements. Auditing/Analysis of customer activities, by communicating with customers on the telephone/email to meet the WR ongoing customer due diligence requirements and obligations. Attending to escalations of Sanction Screenings and matches. Escalating any suspicious activity/concerns to the Compliance Officer. Assist with any other Compliance related matters or projects as identified and assigned by the Compliance Officer. Conducting suspicious activity and reputational risk investigations as warranted. Carrying out any other tasks as may be requested from time to time. Requirements: BA/BS or compensating experience in AML and CTF compliance. Team player adaptable to fast-paced and changing environment. Ability to manage tight processes, with accuracy and attention to detail. Highly disciplined person, self-motivated, and delivery focused. Excellent communication skills both verbal and written. Strong organizational skills. Proficient in MS Office (Access, Excel, Word, PowerPoint and Visio). 
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
WorldRemit is one of the world’s leading money transfer services, helping customers send funds instantly to friends and families abroad. With the option to send and receive via mobile and desktop, simply send a bank transfer, airtime, Mobile Money or cash pickup through our WorldRemit app or direct from our website. Offering customers, the choice to send to more than 125 countries, we’re expanding pretty quickly – that’s why we’re reaching out for talent like you to help us reach more people all over the world.     To many companies, Customer Support means ‘phone agents’.  At WorldRemit, you are so much more.  Our CS team is responsible for a range of crucial functions that make our business tick and keep our customers happy.  That includes transaction monitoring - reviewing, approving and sometimes rejecting the more than 300,000 monthly transfers that pass through our service every month.  You'll be learning a whole lot about payments, compliance, anti-money laundering and other fascinating aspects of international finance. Because our people build up such a broad range of skills, many of our CS Execs have moved on to other parts of the business, including Compliance, Risk, Fraud Analysis, and Tech. Of course, if you can’t get enough of speaking to and helping people - you can move up within the Customer Service team, as a CS Team Leader or Manager. If this has stoked your interest then read on a little more to find out just what you will be doing in this role. Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers so an attentive manner is a must.  A smile on your face will go a long way too :-) Screening and verifying customer’s identification Reviewing transactions and identifying suspicious activities. Reporting and escalating suspicious activities to the relevant department Research unusual or questionable transactions with the relevant department Monitor and release transactions Advising customers on the products WorldRemit offers So what do we want from you? Bachelors degree and strong A-Level grades are essential Customer service experience previously would be great. But if you genuinely care and want to help and love talking to people, that’s a great start! Fluent written and spoken English A second language (especially Spanish, French, German, Portuguese) would be amazing!  This is not essential however we’d love you even more if you can. Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas. Be a team player that can adapt to a fast-paced and changing environment Highly disciplined, self-motivated, and service delivery focused.  Always willing to go that extra mile. The ability to communicate with people from across the globe is key as our customer base is exactly that.  Worldwide. The patience of a saint :-) there are times when customers will be unhappy unfortunately.  You will be relied on to resolve their issues and keeping calm throughout and giving a fantastic customer experience. A fondness of cake will also help! You will need to be flexible and able to work as part of a shift rotation basis, between the hours of 6 am and 9 pm (365 days). There are several shift options with staggered start times available.  Both Full time (40 hours a week) and Part time (24 hours a week) options are available. What’s in it for you? Competitive compensation package Free breakfast every day because a good start to the day is essential! A great pension scheme for when we grow old eventually ;-) A fun & friendly work environment with lots games including; ping pong, pool table, video games, life size chess board, and much more! Opportunity to leave your mark on something special An amazing group of people to work with, grow with and socialise with as we continue to do something amazing for our customer’s! #becauseofthem For more information, just get in touch with the Talent team!
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
Your role and responsibilities will include but not be limited to assisting your Team Manager to ensure that your team is run effectively, delivering results that support the Company goals.  Assist in monitoring, reporting, and managing team performance. Understand key performance metrics, and how to influence them. Take part in the induction, and training of team members. Frequently coach and train and give feedback to the agents in your team and others in the centre to effectively raise engagement, support development, and get the best out of your people. Understand Company systems and processes. Provide guidance and where necessary decide whether to release or hold transactions, accept IDs, or mark transactions as fraud, or refer to Compliance Team. Handle escalated customers’ complaints either by phone or email to ensure customer’s trust is recovered and the right experience delivered. Work with Workforce Manager and your Team Manager to agree leave, shift swaps or other scheduling changes, and manage agent availability. Ensure staff are always up-to-date with updates/alerts/notifications from management. Provide day-to-day supervision of the staff including supervising break times to ensure sufficient cover at all times, reporting absences and monitoring lateness. Support your team by floorwalking and frequent personal engagement with all agents. Ensure staff understand the team’s daily objectives in terms of cases, as well as the Company goals and the CS role in achieving them. Assist Team Manager to ensure team adherence to company policies and standards. Liaise with team managers in other centres to manage shift priorities for both teams. Report any systems issues to relevant personnel overnight or at weekends. Ensure customer queries - via all channels - and transactions are resolved efficiently and within agreed timeframes. Maintain a positive team spirit which supports teamwork and inspires others. Continuously act as a role model to your team in living WorldRemit’s values. Assist Team Manager to ensure effective on-boarding and knowledge transfer to new members of your team. Actively suggest opportunities to improve processes to become more efficient and improve customer experience. Serve as a positive member of the leadership team, identifying issues, contributing ideas/solutions and supporting the team in all actions. From time to time you may be required to carry out additional duties in order to support the business needs.
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
About us WorldRemit is one of the world’s leading money transfer services, helping customers send funds instantly to friends and families abroad. With the option to send and receive via mobile and desktop, simply send a bank transfer, airtime, Mobile Money or cash pickup through our WorldRemit app or direct from our website. At the heart of it all is our software engineering team who take all the ideas and bring them to life.  We are currently in the process of rewriting the core of our service into a microservices architecture written in a  mixture of C# and Java.  Naturally we need awesome developers who can come on board and help us with this. About you You are a software craftsperson. You are passionate about building great software and inspiring others to do the same. We are advocates of TDD and so should you be.  We are looking for an experienced developer having significant experience with distributed systems, messaging and API design. You're a keen TDDer, who enjoys Pair Programming and mentoring less experienced team members. You’ve tamed legacy code, know how to listen to your tests and are comfortable mixing greenfield and brownfield techniques to evolve an existing codebase into something amazing. You are interested in learning new technologies and have a Continuous Delivery mind-set. You know the difference between “REST-ful” and REST. You know when to wield the sword of HATEOAS, and understand how powerful it can be. You’ll help the team to: Evolve, improve and replace our existing systems.   Improve our API platform. Continuously improve the code using TDD. Continuously measure performance and improve the API Mentor junior developers. Continuously improve our delivery pipeline. Some things about you Significant experience in C# and .Net. Experience in, or happy to learn, other stacks. Experience working with the Open Source .Net ecosystem. TDD, XP and Agile practices, SOLID principles. Experience with cloud platforms such as AWS or Azure. HTTP APIs, Knowledge of REST and the Richardson Maturity Model. Continuous Integration and Delivery. Redis, MongoDB or other NoSQL technologies. Experience with Git, Teamcity/Jenkins/GoCD. Good knowledge of automating tasks with Powershell. Desired skills Experience with various tech stacks. More the better. An excellent track record of evolving software to be better continuously. Experience of running code katas and improvement sessions for the team. You contribute back to the community, be it speaking at events or contributing code.
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
WorldRemit is one of the world’s leading money transfer services, helping customers send funds instantly to friends and families abroad. With the option to send and receive via mobile and desktop, simply send a bank transfer, airtime, Mobile Money or cash pickup through our WorldRemit app or direct from our website. To many companies, Customer Support means ‘phone agents’.  At WorldRemit, you are so much more.  Our CS team is responsible for a range of crucial functions that make our business tick and keep our customers happy.  That includes transaction monitoring - reviewing, approving and sometimes rejecting the more than 300,000 monthly transfers that pass through our service every month.  You'll be learning a whole lot about payments, compliance, anti-money laundering and other fascinating aspects of international finance. Because our people build up such a broad range of skills, many of our CS Execs have moved on to other parts of the business, including Compliance, Risk, Fraud Analysis, and Tech. Of course, if you can’t get enough of speaking to and helping people - you can move up within the Customer Service team, as a CS Team Leader or Manager. So what's the role? We are currently looking for a Customer Service Executive with fluent Japanese to join the Customer Service team in London. Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers so an attentive manner is a must.  A smile on your face will go a long way too :-) Screening and verifying customer’s identification Reviewing transactions and identifying suspicious activities. Reporting and escalating suspicious activities to the relevant department Research unusual or questionable transactions with the relevant department Monitor and release transactions Advising customers on the products WorldRemit offers So what do we want from you? Bachelor’s Degree and strong A level results Customer service experience previously would be great.  But if you genuinely care and want to help and love talking to people, that’s a great start! Fluent in both written and spoken Japanese and English Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas. Be a team player that can adapt to a fast-paced and changing environment Highly disciplined, self-motivated, and service delivery focused.  Always willing to go that extra mile. The ability to communicate with people from across the globe is key as our customer base is exactly that.  Worldwide. The patience of a saint :-) there are times when customers will be unhappy unfortunately.  You will be relied on to resolve their issues and keeping calm throughout and giving a fantastic customer experience. A fondness of cake will also help! You will need to be flexible and able to work as part of a shift rotation basis, between the hours of 6 am and 9 pm (365 days). There are several shift options with staggered start times available.  Both Full time (40 hours a week) and Part time (24 hours a week) options are available. What’s in it for you? Competitive compensation package Free breakfast every day because a good start to the day is essential! A great pension scheme for when we grow old eventually ;-) A fun & friendly work environment with lots games including; ping pong, pool table, video games, life size chess board, and much more! Opportunity to leave your mark on something special An amazing group of people to work with, grow with and socialise with as we continue to do something amazing for our customer’s! #becauseofthem For more information, just get in touch with the Talent team!   詳細については、ちょうど私たちと連絡を取る!
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
Who are we? WorldRemit - if the media's to be believed, we're the FinTech start-up taking the world by storm - scooping-up awards and more than $140m in funding.  Ok... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfers. Correspondent Integrations is a key product in the WorldRemit product family that currently facilitates money transfers via a global network of correspondent partners. We are expanding our team and looking for talented developers who have a passion for developing multi-platform interfaces and being on the leading edge of technology.  What are we looking for? You will report to the Head of Engineering: Global Integrations and be an integral part of the team, developing the integrations layer & Payments API part for a growing area of the Correspondent Integrations product. You will be responsible for maintaining, reviewing & improving the security interface layer between WorldRemit and its Correspondent Partner network. What do we want to see in you? Solid knowledge of networking principles & protocols, including security You must have strong knowledge and substantial working experience with C# A proven track record developing against and securing SOAP and/or RESTful APIs Good working knowledge of Azure security certificate set-up & mSSL connections is a must Excellent communicator and fluent in English It would be advantageous if you have: Working experience in a DevOps environment Experience in Agile development methodologies (XP, TDD, Scrum, Kanban)
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
Who are we? WorldRemit is the global FinTech success story that has been described as "the WhatsApp of Money" (Business Insider) and "Changing the world of remittances" (BBC).  Backed by leading Silicon Valley investors, our app and website helps people send money to friends and relatives in more than 120 countries. We’re a high-volume business – our customers send hundreds of thousands of transfers every month – and we’re growing fast. What’s the role? Working closely with our Head of Security you will be responsible for working with engineers to design, build, advise and review security concerns across a diverse variety of projects.   You will be relied upon to provide engineering and product teams with the security expertise necessary to make confident product decisions. You will be finding security vulnerabilities through manual review, tools you build or 1:1s with other engineers. You will advise teams on the best way to build something to prevent future security issues.  Your day to day: Investigate and understand our newest projects and technologies and give security guidance to ensure that they are as robust as possible. Perform code and design reviews of internally developed applications. Develop security tools to find or fix security issues en masse.  Create automated tests to encourage and enforce security standards. Develop security training and education for our software engineers. Ensure that identified issues are prioritised and addressed in an appropriate timeframe. Interact directly with the security community regarding vulnerabilities and threats. And a few things we’d like to see in you: You enjoy both breaking and building.  Strong knowledge of web and mobile application security issues.  Willing to compromise when it's necessary and hold firm when it's essential. You maintain a strong desire to build robust things (But also break them!) You are interested in teaching security since we’re all in this together. Excellent communication skills.
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
About us WorldRemit - if the media's to be believed, we're the FinTech start-up taking the world by storm - scooping-up awards and more than $140m in funding.  Ok... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfers. We are looking for an engineer to join our small team.  Our first native app has just gone live but we still have plenty of work to do before we have that 5 star app! You will help the team to build in all of the extra features our customers want in the app.  Improve the architectural design.  Change and improve the flow of the app as well to ultimately continue simplifying the user journey.  This is just the start! Day to day stuff: Write well-structured, commented, beautiful clean code See unit testing as a benefit, not a chore Feed your opinions to the product team Be close friends with tracking tools, not enemies Some things we want to see from you: Working experience working with CI processes, TDD, BDD and the best practises required for continuous delivery Experience developing applications using Objective-C and Swift Experience developing native apps Experience working in a team in an agile development environment-using scrum as the development methodology University degree in computer science or related field Proficient with making network requests on iOS working with REST API design and development for mobile including authentication best practise (e.g. OAuth) Any apps you have in the app store too, please do share.  We'd love to see them!
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
Having launched in 2010, WorldRemit is now a leading digital money transfer service and one of the UK’s fastest-growing technology businesses. Backed by Accel Partners and Technology Crossover Ventures, two of the world’s leading technology investors, WorldRemit is disrupting the $600bn global money transfer industry by providing an ultra-fast, convenient remittance platform. The Team Finance plays an integral role at WorldRemit, underpinning many of the commercial risks of the business. The team is responsible for ensuring that the flow of funds from sender to receiver works in a timely, cost-efficient and effective manner. WorldRemit’s customers send over £75 million of transfers a month from 50+ countries, paid out across a variety of methods in 130+ countries. Why are we hiring? The Finance Operations team works closely with our partners (over 100 in total, with our network expanding weekly) to monitor incoming transactions and ensure that the correct amounts are being paid out. We are now looking to strengthen the team with an Assistant Finance Manager to help meet the demands of WorldRemit’s continuing growth. Managing a team of up to four Analysts, you’ll need to be naturally curious and happy to take ownership of your work and that of the team. Your main tasks will include: Ensuring the team are meeting their goals on both daily and month-end reconciliations (including first review of monthly balance sheet reconciliations) Giving active support of month-end close through review of regular journal postings and ensuring team’s adherence to group reporting deadlines Building a rapport with our partners to ensure they are actively supporting the resolution of outstanding matters Ensure all correspondent commissions are calculated accurately and paid promptly Working with new and existing our partners to improve the quality of reporting received from them. Encouraging and assisting the team to proactively investigate and solve any discrepancies in the transactions Hands on support to the team by covering absences and providing training to new hires as the team grows Why join? This is not a conventional finance role, or even a conventional finance team. We interact regularly with both the Operations and Tech teams, and our close involvement with overseas partners provides plenty of opportunities to have a tangible impact on the success of the business. You won’t need to have worked in the FinTech or money transfer sector in the past: we are looking for someone who understands how our business works, understands what risks are posed to our business as we continue to grow, and is passionate about building an inclusive environment where the team are meeting goals and developing their skills. This role is the perfect opportunity to develop your leadership and management skills in a fast-paced FinTech environment. About you Newly qualified accountant from practice or comparable industry training Your training to date will have given you a range of experience allowing you to quickly step into a growing team and make appropriate judgements based on business model You’ll be confident in your accounting ability, allowing you to query and review the team’s work, while at all times understanding what effect any adjusting entries will have on the Group’s accounts You’ll have a proactive and detailed approach to combine working at pace and scale whilst dealing with complex issues You’ll have good Excel skills, and you’ll have the ability to pick up and learn new systems You’ll be a flexible individual who enjoys working in a changing environment and using your problem-solving skills You are someone who can get the best out of team members and has a strong desire to help develop and train junior team members
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
Having launched in 2010, WorldRemit is now a leading digital money transfer service and one of the UK’s fastest-growing technology businesses. Backed by Accel Partners and Technology Crossover Ventures, two of the world’s leading technology investors, WorldRemit is disrupting the $600bn global money transfer industry by providing an ultra-fast, convenient remittance platform. Given the growth of the business, there is an increasing need for a senior tax specialist to join the Finance team in a newly created Head of Tax role. This role will work closely with the existing Finance senior staff, imparting their deep vertical experience and drawing on existing finance and legal resources to optimise WorldRemit’s tax strategy and position across its many operating jurisdictions. Responsibilities will include the following: Develop, together with the CFO and other senior executives, a robust international tax strategy for the group and lead implementation of that strategy. Lead negotiations with local tax authorities and negotiate advantageous tax positions in each operating country  Build a robust process for dealing with all tax compliance and reporting, optimising use of professional advisors, together with Financial Control implementing internal information systems and tools and building appropriate tax resources as the group continues to expand. Provide proactive advice to senior personnel on the most tax efficient method of structuring transactions, especially regarding indirect taxation. Take a leading role in managing the company’s transfer pricing policy ensuring appropriate documentation is in place and negotiating with tax authorities where necessary. Ensure individual entity tax returns for all entities (corporate tax, GST/VAT/Sales taxes, Federal & State returns etc.) are prepared, reviewed and submitted and manage through to agreement. Provide technical and general taxation support to managers/senior managers across the organisation ensuring tax risk is managed appropriately for in all jurisdictions across all products and all transactions, including working with the product, compliance and legal teams on new country, correspondent and product launches to ensure local tax compliance. Take responsibility for all tax forecasting. Design and develop reports and analyse tax data as required helping to formulate strategy and provide insight into the underlying data. Refine and implement a 'best practice' group tax compliance policy. Act as a key member of the Finance team, providing ad hoc support where required. Skills and Experience The successful candidate must be able to demonstrate the same drive and energy that is evident across all areas of the business and be proactive in making an impact when working across the business. This role has a large indirect tax element (VAT, GST, HST etc.) and proven experience is a necessity. Excellent academics together with a recognised tax and/or accounting qualification are essential The successful candidate will have both broad and very detailed experience – which means you will likely have at least 5 years of post-qualification experience and probably over 10 years. Our ideal candidate will have worked in an international role in financial services or a role where they have developed deep expertise in global indirect taxes, across multiple indirect tax jurisdictions. You must be able to demonstrate a strong international tax background from two or more of the following: UK, US, Australia, New Zealand, Canada, South Africa, Hong Kong, Singapore or Malaysia with a proven ability to influence senior stakeholders and build relationships across a global business. We are looking for excellent stakeholder skills - able to effectively listen, communicate (verbally and in writing), challenge and influence team members, immediate peer group and more senior members of the team as well as an organised and thorough in approach with attention to detail and accuracy. You will be expected to work efficiently under your own initiative and prioritise work to tight deadlines. Critical is the need to be creative and solution-driven, with the drive to take proactive ownership and responsibility of issues and manage them effectively through to resolution.
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
Who are we? WorldRemit - if the media's to be believed, we're the FinTech start-up taking the world by storm - scooping-up awards and more than $140m in funding.  Ok... all that is true. But we're so much more. WorldRemit is changing the way people send money to family and friends. We're leading an online revolution and laying to rest old-fashioned money transfers. Correspondent Integrations is a key product in the WorldRemit product family that currently facilitates money transfers via a global network of correspondent partners. We are expanding our team and looking for talented developers who have a passion for developing multi-platform interfaces and being on the leading edge of technology.  What are we looking for? Reporting into the Senior Global Integrations Development Manager you will be an integral part of the team, developing the integrations layer & Payments API part for a growing area of the Correspondent Integrations product. You will be developing and integrating software components to support new features of the product. You will be primarily be developing cross-platform, middle layer & library software components for a key part of the WorldRemit Correspondent Integrations product.  You will be responsible for unit testing the software components that you build as well. What do we want to see in you? You must have strong knowledge and substantial working experience with C# A proven track record developing against SOAP and/or REST interfaces Solid knowledge of networking principles & protocols, including security Proven optimization, profiling, testing and refactoring skills Excellent communicator and fluent in English It would be advantageous if you have: Coding experience with C++ or Java would also be advantageous. Experience in Agile development methodologies (XP, TDD, Scrum, Kanban)
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
WorldRemit is an award-winning online money transfer business enabling customers to send remittances to family and friends in more than 120 receive countries using an increasing variety of payment and pick-up options (including debit/credit card payments and various receiver options including airtime top-up, mobile wallet solutions, as well as cash).  With 50 send markets, we’re the world’s largest dedicated online money transfer business. The Opportunity Within the money transfer business, it is critical to ensure we receive all cash from our customers across the world through various payment providers, and that we work closely with our correspondent partners, to ensure our customer's transactions are being paid out correctly. We are looking to recruit a Reconciliation Analyst to work within our Finance Operations team. The role will focus on ensuring reconciliations of transactions with our partners are completed accurately and in a timely manner and will report into a Reconciliation Team Lead. The opportunity will suit someone who enjoys, and has past experience working with reconciliations or is a graduate who is looking to move into a new career in finance. Responsibilities Preparing daily, weekly and monthly transactional and balance sheet reconciliations, ensuring any issues are raised immediately Preparation of month end journals as required Updating documentation outlining the reconciliation processes Identify opportunities to improve processes Assisting and supporting the automation of the reconciliation process Taking ownership of exceptions for clearance and monitoring of aged exceptions Liaising with Customer Services to resolve customer queries Supporting the wider Finance team as needed Requirements Finance background necessary – either previous experience working in a reconciliation team or completion of relevant degree IT Literate – experience using ERP and transaction matching systems an advantage, but the ability to quickly learn new systems is essential The ability to prioritise and meet deadlines efficiently within fast-paced environment A flexible individual who enjoys working in a changing environment, with an enjoyment of problem-solving and a strong analytical mindset A real interest in pursuing a career in finance and accounting within a fintech company An excellent communicator, both written and verbal
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
WorldRemit is one of the world’s leading money transfer services, helping customers send funds instantly to friends and families abroad. With the option to send and receive via mobile and desktop, simply send a bank transfer, airtime, Mobile Money or cash pickup through our WorldRemit app or direct from our website. Offering customers the choice to send to more than 125 countries, we’re expanding pretty quickly – that’s why we’re reaching out for talent like you to help us reach more people all over the world.   The Opportunity With an ever-increasing global footprint, we are on the lookout for a Marketing Analyst to handle the influx of consumer, marketing and remittance market data. Your core responsibilities will focus on three main areas: 1.        Consumer Insights: Identify, research and produce actionable insights on existing and potential consumers, working with external agencies and data partners where necessary to collate quantitative/qualitative data through surveying/panelling or by other means.  2.        Market Research: Produce and share compelling insights on the remittance market, competitors, market share and opportunities to drive our strategic decisions. Stay fully informed on market trends and implement best practices. 3.        Campaign evaluation/reporting: Evaluate efficiency and value of our marketing campaigns against defined KPIs. Drive direction for future investment to improve ROI. You will report to the Head of Marketing Performance and work closely with all members of the marketing team; across Brand, Online, Offline and CRM.  Your Profile Previous experience in an analytical role in a global organisation Experience analysing large marketing and market datasets  Experience with Excel and SQL Experience with Tableau or other visualisation tools ideal Exposure to marketing platforms (e.g. CRM platforms, DoubleClick, Google AdWords, Facebook, Tune/Mobile App Tracking, Google Analytics) Educated to degree level, ideally high achievements in a Statistical or Marketing discipline  Personal Skills Able to take initiative, drive and implement required infrastructure to deliver reports and insights Self-motivated, ambitious and autonomous, thriving daily to grow the business and personally Reliable - will work hard when left to carry out tasks on your own Strong organisational skills - able to plan, establish processes and track results Good interpersonal, oral and written communication skills, to build strong relationships with stakeholders and external partners
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
This role will be dedicated to championing the small but important details within our employee experience at WorldRemit - from Onboarding to Exit. You will own the relationships with our new employees immediately after they’ve received a job offer and will support the People team in ensuring our joiners have a smooth, positive and impactful experience that contributes to them sticking around.   From Offer to Exit Owning all contact post-offer with all our future WR’ers. Keeping them up to date with how their offer is progressing, being a friendly point of contact and coordinating their first day, setting the positive tone for a new joiner’s experience Working with different departments to arrange and run fortnightly inductions Coordinating our buddy system and so our new starters are getting the most of their buddy Overseeing the exit of all employees runs smoothly administration wise Day to day HR administration Making sure all our HR data is flawless and our HR systems/tools are up to date and accurate Providing accurate and timely reporting for our internal stakeholders Acting as a point of contact for general HR queries and able to provide basic guidance to employees and line managers, escalating when needed Sending reminders to managers to hold 6-week check-ins with their new joiners Following up on 3-month reviews with both managers and employees Administering standard HR documentation including pay change letters and generation of references for previous employees Working closely with our two HRBPs to learn the ropes of HR and all things People Team support Supporting the People and Office Management team on exciting People-focused initiatives Generating ideas to link social committee events to our employee experience Coordinating our weekly yoga sessions Supporting the smooth setup of our weekly Friday company meetings Working with our Talent Coordinator to keep the team in line by organising regular People meetings as well as off-sites and general fun Acting as a back-up for ordering of food and stationery when our Office Management isn’t here Who are you? Educated to degree level You don’t necessarily have a CIPD qualification or HR-related degree but you are interested in starting a career in HR You will take the time to understand the role a People team should play in a company You love to see your data (or anything) well organised and spotless. You’re the boss when it comes to attention to detail You will take an active interest in your personal development and will proactively look for ways of improving yourself and making the most of people around you You feel comfortable using your own initiative and setting yourself deadlines You will take the time to understand the role a People team should play in a company You love to see your data (or anything) well organised and spotless You’re a friendly face that embraces and welcomes new people (even every week).
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
One of the UK’s fastest growing Tech businesses, WorldRemit is a leading money transfer services, disrupting the $600bn global money transfer industry and helping customers send funds instantly to friends and families abroad. With the option to send and receive via mobile and desktop, simply send a bank transfer, airtime, Mobile Money or cash pickup through our WorldRemit app or direct from our website. Whilst growing at pace, we need to ensure that we not only hire the best that we can, but also that we meet the requirements of operating within the highly-regulated Financial Services industry and protect our clients, partners, employees and shareholders by employing colleagues with the right background to comply with those requirements. As we continue to grow and expand internationally, we are looking for someone to join the People Team to take ownership of the background and reference checking process, to ensure that it is robust and thorough, whilst being fast and friendly from the perspective of our candidates. We have ambitious hiring plans globally so managing our pre-employment screening process smoothly and seamlessly is critical to our growth and future success. Day to day responsibilities: Manage and own the relationship with our 3rd party screening provider to ensure all new hire checks are conducted in a timely and appropriate manner Continuously look for opportunities to improve and enhance the process both internally and externally with our 3rd party provider Be the main point of contact for new hires for all things related to background and reference checks Review all ongoing checks daily to ensure they are progressing well and resolve any queries or discrepancies Provide status reports to key stakeholders i.e. Hiring managers, recruitment team, candidates, etc. Liaise with candidate to collect referee information and conduct references via phone and/or email Conduct thorough screening checks, validating all information, providing gap analysis and recommendations and challenging anything that might put WR’s interests at risk, whilst maintaining positive and open relationships with candidates Skills & Experience: Strong attention to detail and analytical skills Exceptional communication skills Challenging mindset, questioning and validating all information presented Experience processing background and reference checks for a wide range of candidates, from different countries and skill levels Ex police or security services background would be valuable Bachelor’s degree (desirable not essential) Brand and Values WorldRemit is very proud of its reputation for putting people at the heart of its offering. For WorldRemit, the importance of trustworthiness, reliability and service cannot be overstated. The manifests itself in a variety of different ways: The company has invested heavily in customer services, both headcount and technology, over the last several years. Net promoter scores have been dramatically improving too. The ethos of a ‘tech for good’ has inspired many to join. The company is highly committed to diversity, as demonstrated by the wide variety of staff backgrounds. The company has a low ego environment, also characterised by its high intellectual bar. The open plan office promotes the free flow of information internally and a collaborative culture.
WorldRemit London, United Kingdom
Jul 28, 2017
Full time
About us WorldRemit - if the media's to be believed, we're the FinTech startup taking the world by storm - scooping-up awards and more than $140m in funding.  Ok... all that is true. But we're so much more. WorldRemit is changing the way people send money to help improve the lives of family and friends in Africa, Asia and Latin America. We're leading an online revolution and laying to rest old-fashioned money transfer agents. Your Challenge Our products are being used by hundreds of thousands of users every month. But we think we can do better. We need you to help us work visual magic on all of our digital products. No holds barred; we want you to help us produce beautiful experiences packaged by delightful UI. We have product spanning web, iOS and android. Which means we need you to be versatile. Dig? About you You have considerable experience as a visual designer; preferably in a product environment. Your online portfolio is jam packed with your examples of impressive visual design Your eye for detail is a given. You should have a very high bar set and you can prove it You are organised; you think about design language and patterns, use grids maintain UI libraries. As mentioned; you’re versatile and can blow our minds with your examples of pixel perfection across multiple platforms You are a communicator. You provide compelling rationale, disagree confidently, take and give straightforward feedback You know how to use photoshop, sketch, illustrator… yadda yadda. Being able to whip up a prototype of your designs using marvel/invision/code/flinto/framer etc. will get you bonus points