CashExpress

- Responsible for responding to customers - Reminder payment to customers before and after the due date - Helping customers to find payment solutions - Collect who have fallen due date and who are past due date

Requirements : - Bachelor degree, fresh graduates are welcome to apply - 1 year working experience specialized at operation department is a plus - Computer and Microsoft Office literacy - Customer and detail oriented - Transparency, high integrity & critical thinking - Have willingness to learn something new, strong empathy and curiosity - Fast learner and enjoy working in a very dynamic and fast paced environment Job Description: - Verifiy the prospective customer data by phone with checking the customer data which specified by the company - do phone calling to the customer with nominal specified - liable with the verified customer data and has been escaped in the checking stage - handling questions from customer through   email , whatsapp and live chat and also give informations that they are needed specifically in a fun and kind way. - pay attention to details, give a understandable explanations for customer. - managing   email  and live chat carefully. - take and give a fast respond to customers' questions. - identifying customers' needs. - utilizing the live chat effectively to achieve the target. - create a good relation with customers and employees based on trust and service. - keeping the record of chat between the customer service and the customers in Customer Feedback Report (CFR) with an understandable texts.

Requirements : . Minimum Bachelor Degree from reputable university. (Preferably from Human Resource or Psychology). . Minimum 1 year of similar working experience (executive search and or property business will be an advantage). . Strong communication and Negotiation Skills. . High initiative and self-motivated. . A team player who has high level of responsibility and discipline. . Proficient in English.  Job Description : • Organize a wide-ranging of HR and administration Function. • Handling all aspects of the recruitment process (Generating job ad., Sourcing CVs, conducting phone/face interview, negotiation up to the offering stage). • Asses candidate information, including resumes and contact details. • Maintain employment contract and candidate database. • Prepare and maintain on boarding employee documents. • Generating regular report in regards to the recruitment and hiring process in the company.