Trustly

Trustly is a FinTech company that makes online banking payments fast, simple and secure across 29 European markets.

Trustly Stockholm, Sweden
Sep 06, 2018
Full time
At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products, available in 29 European countries, attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process over 4 million monthly transactions.   We are a diverse and fast-growing team of 200+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany, Finland and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About Product at Trustly:   The Product department drives the prioritization and development of Trustly’s products, ensuring they align with the company’s short-term and long-term goals. We collectively hatch innovative ideas, analyze market fit, and set the product vision and strategy. The department is made up of about 60 people, divided into three main teams: Product Development (Tech), Product Management and Product Operations.   Every product Trustly offers is built on the services and data already available in the online banks of consumers. What we do at Trustly is to bring the power of the banks’ infrastructure and services and put it in the hands of consumers. We enable your account to be used as a method of paying or withdrawing funds to in an e-commerce or gaming environment without the need of a plastic card. The future is account-to-account payments and we are the best in class!   About the role:   We are integrated with a large number of banks all across Europe to offer the best quality and coverage for our products. As a Product Performance Analyst in the product department, you will be responsible for following up on our banks’ performance and technical developments on the banks’ side. You will be working closely with our Product teams and stakeholders ensuring all details and information are well documented and in place for our development teams to expand our bank network. The range of tasks will be wide and include both quantitative and qualitative analysis, including the following: What you’ll do: Monitor and analyze performance of our banks and products Drive and own optimization of costs and suggest improvements for product revenues Research and analyze the payment landscape and competitor products, and stay up-to-date with the latest market trends Execute ad hoc analyses and suggest product and business improvements Continuously evaluate banks technical developments and regulatory changes Ensuring our process runs smoothly in regards to any documentation or technical details needed for development teams Keep track of the team’s KPI and deliver insights on performance Who you are: To be successful in this role, you are a problem solver, have an eye for detail and are focused and structured in your work You probably have a university degree in engineering, business or equivalent and have approximately 2 to 3 years of previous experience from the banking or product sphere As we are a tech business at our core, you have an genuine interest in technology, financial technology and/or payments For this role it is essential that you have strong project managements skills and are used to driving project from start to finish As we operate on various markets, fluency in English is a must; other languages are a bonus SQL knowledge is a plus
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process nearly 4 million monthly transactions.   We are a diverse and fast-growing team of 210+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About the BI and Data Analytics team:   Trustly’s BI and Data Analytics team serves the whole organization with data insights. It currently consists of one BI Developer and one Data Engineer but as our company grows at a fast pace, so does the demands on the team. We have recently rolled out Qlik Sense as the analytics tool within the organization and need a new talented BI Developer to join us and help us fulfill all data insight wishes of the Commercial, Product and Finance departments. What you’ll do: Create interactive reports in Qlik Sense that enable stakeholders within the company to do data discovery themselves, thereby getting relevant insights Learn the data model of our production database so that you can pull out relevant information that should be imported into Qlik Sense Develop clean, efficient and maintainable ETL scripts Work together with our Data Engineer to create and maintain a good data model in Qlik Sense and our analytics database Set up static reports in NPrinting that are distributed periodically by email You are/have: A university degree, preferably from a technical field as we are looking for someone with a developer mindset At least a few years of experience working with BI and/or software development Good knowledge of SQL Experience from Qlik Sense/Qlik View is a big bonus but not a must The ability to set your own agenda and take responsibility for the team’s backlog Willingness to learn new tools/techniques and always strive to automate and simplify things
Trustly Cologne, Germany
Sep 06, 2018
Full time
At Trustly, we envision a world in which making account-to-account payments in an online retail environment is fast, simple and secure. Today, we support 29 European countries, and our payment solutions attract global merchants in four main segments: e­-commerce, travel, financial services and online gaming. We process €5 billion in payments annually, and today we process more than 4 million monthly transactions.   We are a team of 215+ people and are headquartered in Stockholm, Sweden, with regional offices in Malta, Germany, Spain, and the UK. We are a young, dynamic and fast-growing company leading the development of the payments industry, and the work you’ll do here will make a great impact.   About the Partner Team at Trustly   The Partner Team is responsible for signing up and managing the growth of Trustly’s Partner Network, comprised of Payment Service Providers (PSPs) of all sizes who resell Trustly’s services to merchants. Trustly has recently made a strategic decision to invest significantly in the Partner channel, and is staffing up to bring on additional partners and to help these partners be successful at selling Trustly. As such, the Partner Team and Partner Channel are expected to significantly contribute to Trustly’s already high growth in the coming years.   This small but growing department is currently made up of 5 people based around Europe. We frequently travel to meet with current and potential partners across Europe, attend relevant industry events, and check into the Stockholm headquarters while working closely with our colleagues in Sales, Account Management, Integrations, Product, Legal, etc.. Given Trustly’s strategic focus on selling via Partners, we expect the Partner Team to increasingly be the growth engine of Trustly and to be the center of attention and investment!   About the role   As part of our growth strategy, we are looking for a highly motivated Partner Account Manager to join one of our growing offices. This position will be critical in building long-term relationships with international partners (PSPs) of all sizes. You’ll work closely with our Sales and Technical specialists as well as our Merchant Account Managers. The role comprises three main areas of focus Partner Revenue Generation Serve as main Trustly point of contact for Trustly Partners in your portfolio, delivering expertise and guidance to Partners as they craft and execute a comprehensive, global payments strategy Consult partners on how to grow their business using Trustly’s products Grow and manage a portfolio of Partner relationships of Trustly’s Payment Service Provider (PSP) partners in order to meet revenue growth targets Develop and prioritize partners’ product/service requests Gather Partners’ feedback from the market regarding Trustly’s offering, evaluate changing Partner needs, and communicate these to relevant Trustly departments for action New Partner Acquisition Identify, meet with and sign up new Trustly Partners identified as important to your assigned geographic region Ensure newly signed Partners get off to a strong start as Trustly Partners and quickly begin generating transaction volume and revenue Manage the ongoing relationships with newly signed Partners as part of your Partner Account Manager portfolio Contribute to Trustly’s thinking and market knowledge within the overall context of Trustly’s Germany growth strategy   Partner Channel Process Improvement Coordinate, manage and execute internal projects pertaining to Partners Contribute to continuous improvement of processes and practices impacting the success of the Partner channel Work with multiple departments to identify new types of Partners who can help us to distribute Trustly’s increasing suite of payment and information services Contribute knowledge and experience from previous work to help Trustly successfully enter into new markets and product areas Regularly interact with and train colleagues across the company regarding how best to drive further growth via the Partner Channel The ideal candidate will possess 5+ years of sales and/or account management experience in the payments space Strong familiarity with alternative payment methods and ecommerce payments The highest ethical standards A consultative style and the ability to become a trusted advisor High energy; you are able to manage a large number of partners effectively The ability to work both independently and collaboratively; be a thoughtful business partner Attention to detail; you are extremely organized and work well with others A passion for the electronic payments industry and  e-commerce The motivation and flexibility to work well in a rapidly changing, high-growth environment Superb verbal and written communication skills in English
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
At Trustly, we envision a world in which paying directly from your online bank account is as easy as sliding cash across the counter. Today, we cover 29 European countries, with more markets on the way, and our B2B payment solutions attract global merchants in four main segments: e­-commerce, travel, financial services and online gaming. In 2016, we processed €3.2B in payments and today we process more than 2.9 million monthly transactions.   We are a team of 180+ people and are headquartered in Stockholm, Sweden, with regional offices in Spain, Malta, Germany and the UK. We are a young, dynamic and fast-growing company leading the development of the payments industry and the work you’ll do here will make a great impact.   About Tech at Trustly:   We are looking for more talented people to join our Java team, responsible for building and maintaining our bank integrations. We are a young, dynamic, fast growing company leading the development of the payments industry. The work you do at Trustly matters and will make a difference. What you do will be used and appreciated by people in their everyday life, every day.   Why work at Trustly?   We value personal development. At Trustly you work in teams together with talented and motivated people who will help you learn and grow in your career. And we always make sure to have fun! Great breakfast, Friday beer, health benefits, VR room – and more! Responsibilities: Back-end java development Developing new solutions and bank integrations Maintenance of our software solutions related to our bank integrations Troubleshooting production issues Requirements: Bachelor’s or Master's degree in computer science or related field Ability to clearly understand and articulate complex problems Strong interest in Open Source technologies Java programming skills Bonus: Experience in SQL Javascript/HTML/CSS Other back-end experience Interest in financial technology Github profile or other code examples
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process nearly 4 million monthly transactions.   We are a diverse and fast-growing team of 210+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About the Business Insights and Data Analytics team:   Trustly’s Business Insights and Data Analytics team serves the whole organization with data insights. It currently consists of one BI Developer and one Data Engineer but as our company grows, so do the demands on the team. We have recently rolled out Qlik Sense as our analytics tool within the organization, which has helped our stakeholders gain a lot of insights. While Qlik Sense solves most of our reporting and data discovery needs, there are still questions that require more sophisticated approaches. That is where the need for a Data Scientist comes in. What you’ll do: Build better predictive models to improve our understanding of what drives the usage of our products and the loyalty of our user base Define the scope of your investigations and find areas where your work will have the biggest impact, together with the rest of the BI and Data Analytics team and other stakeholders within the company Identify and implement new tools needed for your analysis; we prefer to work with open-source alternatives on Linux where possible Present your findings to non-technical people (i.e. product management, commercial stakeholders, management etc.) Work with stakeholders to define their requirements: help them choose the best topics to investigate further given the data we have available and what a predictive model could help answer You are/have: A university degree in a Scientific, Engineering or Mathematical field A few years of experience building statistical models to answer complex questions Good knowledge with Python/R and SQL A self-starter - As you’ll be one of the first people in the organization working with these methodologies, you’ll have a big influence on what tools and methods we should use and you need to help the team drive their implementation Someone who knows and understands how to apply and interpret complex models and techniques, but often chooses to use a simpler model when it gives equally good results given the question at hand and the data available
Trustly London, UK
Sep 06, 2018
Full time
About Trustly:   At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process nearly 4 million monthly transactions.   We are a diverse and fast-growing team of 200+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About the Sales team at Trustly:   The Sales department works together with the rest of the company to win new business, which directly contributes to Trustly’s fast growth. Our goal is to sign new merchants, both large and small, and we are always willing to go the extra mile to get there. The department is made up of around 30 people, divided into verticals, and we are on the frontlines representing and pitching Trustly every day.   About the role :   To further accelerate the profitable growth of the business, we are looking for a highly motivated Senior Sales Executive to join our Travel team. In this role, you will focus on selling Trustly’s services to travel merchants across Europe. This will require working across different teams within Trustly, as well as building relationships with merchants’ product owners. You likely have a background in the travel and payments industry with a thorough understanding of what merchants need from a payment provider and how we can provide those solutions. What you’ll do: Manage the entire sales cycle, from lead generation to contract execution, targeting potential customers globally Act as the point of contact for merchants and partners with regards to product requests, contracts and operative issues on a daily basis Acquire merchants and ensure efficient sales processes, including comprehensive KYC, regulatory, risk management and successful integration   Create and maintain internal sales activity planning and reports Manage merchant integration with assistance from Trustly’s technical integration specialists and be the primary merchant integration contact for the first 3 months Continuously evaluate and propose improvements in current sales process When needed, facilitate other revenue generating action/opportunities owned and operated by other teams, e.g. the Marketing department Assist in product development by having a strong dialogue with merchants and liaising with Trustly’s product development team Participate in and contribute to all relevant industry marketing activities, including conferences, fairs and meetups Stay informed on relevant industry trends to recognize merchants’ pain points Who you are: To be successful in this role, you must be a true self-starter who is prepared to roll your sleeves up and get involved. You have a Bachelor’s degree and 5+ years of experience in payments/banking industry. You’re motivated by working in a fast-paced and energetic environment. You’re able to travel regularly between Trustly’s offices, and are as equally comfortable working individually as in a small group. Your track record of success in the Business Development/Sales area within the travel industry speaks for itself!
Trustly Sliema, Malta
Sep 06, 2018
Full time
About Trustly:   At Trustly, we envision a world in which paying directly from your online bank account is fast, simple and secure. Today, our payment products are available in 29 European countries and attract global merchants in four main segments: e­-commerce, travel, financial services and online gaming. In 2016, we processed €3.2B in payments and today we process more than 2.5 million monthly transactions.   We are a team of 180+ people and are headquartered in Stockholm, Sweden, with regional offices in Spain, Malta, Germany and the UK. We are a young, dynamic and fast-growing company leading the development of the payments industry and the work you’ll do here will make a great impact.   Trustly is a licensed payment institution under supervision of the Swedish Financial Supervisory Authority (Finansinspektionen) and subject to a set of regulatory requirements.   About the Account Manager role:   As part of our growth strategy, we are looking for a highly motivated Account Manager to join the Gaming Account Management team in our Malta or Stockholm office.   This position will be critical in building and maintaining long-term relationships with large international clients across the Gaming vertical. In this role, you will work closely with our Sales team and Technical Specialists, as well as our other Account Managers. What you’ll do: Manage up-and-cross sales towards existing customers (upselling new markets, products or functionalities that Trustly offers)  Take part in negotiating, creating and executing joint marketing campaigns with the merchant Develop and prioritize customer product/service requests Secure KYC and customer reporting Build relationships and long-term strategic cooperations with assigned customer accounts Analyze customer services and traffic patterns to advise on customer growth Conduct thorough analysis on various pricing models with regards to pricing negotiations Follow up on service delivery and service levels and make sure proper customer escalation paths are provided for any feedback Work towards achieving the individual targets and reaching the department KPIs Attend industry events across Europe Who you are: You have a higher university degree in Business, Finance, Engineering or similar and a minimum of 3-5 years of experience in a sales or account management role in the financial services industry (specifically payments) You have an analytical mind and are able to discuss and negotiate pricing models with major merchants You understand financial flows and can contribute to our roadmap ahead You are humble with a strong business acumen You thrive in a social environment and know how to create positive and long-term relationships  You take great pride in your work and strive for excellence with drive and endurance You are fluent in English, both verbal and written It’s a bonus if you speak other languages and have previous international experience
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
About Trustly:   At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e¬-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process nearly 4 million monthly transactions.   We are a diverse and fast-growing team of 200+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About the Integration team at Trustly:   The Integration team currently consists of 3 people based in Stockholm. Together, the team makes sure that merchants successfully integrate Trustly’s API so that they can start using our products. When the team isn’t busy integrating, they like to get together to go mini-golfing, go-karting and more!   About the role:   As a Senior Integration Specialist, you will be part of our Integration team based in Stockholm. You will be talking directly to developers and technical project managers on the merchant’s side to oversee and coordinate the integration process, ensuring that the merchant understands our API and implements it correctly. You will also work closely with our Sales team and assist them in technical discussions during the sales process. What you’ll do: Support merchants across our Gaming, E-commerce, Financial Services, and Travel verticals during the integration process Verify that merchants have integrated our API correctly before they go live Support our Sales and Account Management teams in technical discussions with merchants Improve our processes and routines within the Integration team Update our online API documentation Who you are: You are social, outgoing and a strong relationship builder You have broad technical knowledge; programming experience is a plus You have 2+ years of experience working in a technical role You are analytical and are resourceful when it comes to solving problems You have a basic understanding of computer networking and HTTP, basic SQL skills Previous experience working with system integration and/or online payments is a bonus but not a must You are fluent in English, both written and verbal; Swedish is a plus
Trustly Cologne, Germany
Sep 06, 2018
Full time
At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process nearly 4 million monthly transactions.   We are a diverse and fast-growing team of 200+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Finland, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About Sales at Trustly:   The Sales department works together with the rest of the company to win new business, which directly contributes to Trustly’s fast growth. Our goal is to sign new merchants, both large and small, and we are always willing to walk the extra mile to get there. The department is made up of around 30 people, divided into verticals (e-Com, Gaming, Partner Sales and Travel), and we are on the frontlines representing and pitching Trustly every day.   About the role:   As Trustly’s Junior Sales Executive - Germany/Austria, you will contribute to the growth of Trustly in Germany and Austria. This means you’ll mainly support the implementation of Trustly’s internationalization strategy in those high-potential markets. This is an ideal position to jump-start your B2B sales career in the payments industry.   You will work under the guidance of strong sales colleagues to coach you to success. What you'll do: Contribute to the growth of the merchant customer base and revenues in Germany and Austria by customer acquisition in the broad e-commerce segment Identify potential customers, sales channels, partners and other multipliers and distribute our products to or with them Develop sales plans, specific to individual clients, to find opportunities to grow pipeline and to maximize revenue Identify relevant opportunities, local market trends and needs through ongoing market analysis and monitoring and report them into the organization Manage contract negotiating and deal-closing Maintain and develop our relationships with existing customers to increase revenues and to strengthen brand awareness; this will be in cooperation with the Account Management team Contribute to developing the relationships with external partners, such as payment service providers and resellers, by providing information and guidance towards their sales teams to acquire new customers; this will be in cooperation with Partner Sales team Represent Trustly at relevant exhibitions, events and conferences   Initiate marketing campaigns with new or existing customers together with the Marketing team Use the CRM system of Trustly to organize, optimize and document your daily work Act in compliance with occupational safety requirements of the company, the IT security policy, the  Who you are: To be successful in this role you have a master’s degree (or equivalent) with first experience in sales representing enterprise software, SaaS or FinTech solutions in the DACH region A team player with great interpersonal and cross-cultural skills Strong verbal and written communication skills with the ability to talk and present confidently in front of key internal and external stakeholders and senior management Deep relationship management and negotiation skills A solution-driven problem solver with an innovative mindset A proven ability to understand and effectively communicate with multiple stakeholders   As we are a international comapany, fluency in German and English is a must
Trustly London, UK
Sep 06, 2018
Full time
About Trustly:   At Trustly, we envision a world in which paying directly from your online bank account is fast, simple and secure. Today, our payment products are available in 29 European countries and attract global merchants in four main segments: e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process more than 3 million monthly transactions.   Trustly is a licensed payment institution under supervision of the Swedish Financial Supervisory Authority (Finansinspektionen) and subject to a set of regulatory requirements.   We are a team of 180+ people and are headquartered in Stockholm, Sweden, with regional offices in Spain, Malta, Germany and the UK. We are a young, dynamic and fast-growing company leading the development of the payments industry and the work you’ll do here will make a great impact.   About Sales at Trustly:   The Sales department works together to win new business, which directly contributes to Trustly’s fast and furious growth. The department is made up of 20+ people and we are divided up into teams by vertical: e-commerce, financial services, travel and gaming. We occasionally travel to relevant industry events to meet with potential customers and represent Trustly as a brand. We have lots of fun outside the office as well, whether we’re playing laser tag or digging into a delicious team dinner.   About the role:   As a Junior Sales Executive, you will support the Gaming Sales Team in London and Malta by helping them resolve clients’ issues and anticipate their operational needs as they arise. You will navigate efficiently through a fast-paced environment and become familiar with sales organization tools, always with sales objectives in mind. What you'll do: Support Sales Executives and Management by answering client calls, coordinating travel arrangements, managing business appointments and working in SalesForce. Create and maintain internal sales activity reports Work with sales executives, managers and clients to troubleshoot operative issues on a daily basis Assist sales executives and managers with presentations and sales material Participate in and contribute to sales events, assist with client and sales meetings Help in generating and identifying leads Work with client representatives with regards to requests, contracts and more Who you are: You have a high school diploma, a Bachelor’s degree or equivalent Have a genuine sales flair You have 1 to 2 years of experience in a similar role You are organized, detail-oriented and proactive You have great communication skills in English (A-level/native speaker) You are driven with a strong business acumen
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process about 4 million monthly transactions. In June 2018, private equity firm Nordic Capital acquired a majority stake in Trustly with ambitions to support us in becoming the leading global online banking payments provider.   We are a diverse and fast-growing team of 210+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Finland, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About the Account Management team at Trustly:   The Account Management team is responsible for the commercial relationships with our existing merchants. Our responsibilities includes forming strong and long lasting relationships with our merchants and ensure that we develop our existing business, which directly contributes to Trustly’s rapid growth. In addition, being closest to our customers, we play a crucial role in picking up new trends and customer requests and to feed that to our product development team. We travel to relevant industry events together with the Sales team to meet potential customers as well as our existing customers.   Besides working hand in hand with the Sales teams, you will work closely with all departments such as Tech, Customer Support, Marketing, Legal and Compliance. The range of tasks will be wide and you can expect emphasis on the following areas: What you'll do: Up-sales towards existing clients (new markets, products or functionalities of Trustly’s service portfolio. Drive volume to your customer portfolio as well as build and maintain strategic customer relationships over time  Travel to meet customers and attend relevant industry events Achieve individual sales targets as well as team KPI’s Analyse business models to ensure efficient customer consultancy Be the voice of the customer at Trustly and coordinate and prioritize customer development requests Take part in negotiating, creating and executing joint client marketing campaigns as well as pricing models Who you are: To be successful in this role we prefer that you have minimum 3 years of experience in an account management role for complex enterprise software, technical infrastructure or financial services (specifically payments) as well as a higher university degree in Business, Finance, Engineering or similar You have an analytical mind and are able to discuss and negotiate pricing models with major customers For this role, evolving long lasting relationships and knowing how to sell comes naturally to you You have ownership mentality, an analytical mindset and strong negotiation skills You need to be humble but with a strong business acumen You understand financial flows and can contribute to our roadmap ahead As we are an international company it is crucial that you have international experience and great written and verbal communications skills in English
Trustly London, UK
Sep 06, 2018
Full time
About Trustly:   At Trustly, we envision a world in which paying directly from your online bank account is fast, simple and secure. Today, our payment products are available in 29 European countries and attract global merchants in four main segments: e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process more than 3 million monthly transactions. Trustly is a licensed payment institution under supervision of the Swedish Financial Supervisory Authority (Finansinspektionen) and subject to a set of regulatory requirements. We are a team of 180+ people and are headquartered in Stockholm, Sweden, with regional offices in Spain, Malta, Germany and the UK. We are a young, dynamic and fast-growing company leading the development of the payments industry and the work you’ll do here will make a great impact.   About Sales at Trustly:   The Sales department works together to win new business, which directly contributes to Trustly’s fast and furious growth. The department is made up of 20+ people and we are divided up into teams by vertical: e-commerce, financial services, travel and gaming. We occasionally travel to relevant industry events to meet with potential customers and represent Trustly as a brand. We have lots of fun outside the office as well, whether we’re playing laser tag or digging into a delicious team dinner.   About the role:   To further accelerate the profitable growth of the business, we are looking for a highly motivated Senior Sales Executive for Financial Services to be based in London. The role reports to the Director of Financial Services operating out of Cologne.   In this position, you will work with the entire sales cycle, targeting FinTech startups as well as large financial services merchants from all over the world. You will look to engage with key decision makers across the target client organization. You will also participate in relevant exhibitions and conferences to win new business and represent the Trustly brand within the industry. Note that this means some travelling will be required. In addition, you will facilitate the swift integration of Trustly’s services together with our Integration team and work closely with the Account Management team to ensure a proper onboarding of your merchants. Responsibilities: Drive and direct the sales process towards high-impact and high-probability clients Manage the entire new sales cycle within the vertical Continuously evaluate and propose improvements in current sales processes Create and maintain internal sales activity reports Participate and contribute to relevant conferences, fairs and meet-ups Skills/requirements: At least 10 years of experience in complex sales within the payments industry or in an online channel A Bachelor's degree in Business or International Business An entrepreneurial mindset with a good sense of structure The ability to manage your own priorities A positive attitude, even if things don't turn out as expected Strong analytical and problem-solving skills Fluent in English as well as another European language
Trustly London, UK
Sep 06, 2018
Full time
At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process nearly 4 million monthly transactions.   We are a diverse and fast-growing team of 200+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About the Business Specialist team at Trustly:   The Business Specialist team is a newly created team within Commercial Strategy. It provides the vital link internally between Commercial and Product teams, but also externally between Trustly and merchants’ own product departments. We will be building out a team to cover each of our verticals.   About the role:   As a Partner Business Specialist, you will be focused how to optimize Trustly’s relationships with its Partners from a technical perspective but within a Commercial context. Tasks will include mapping out Partner platforms and integrations, supporting the Partner team with new and existing Partners through in-depth technical knowledge of Trustly’s products, and helping to shape Trustly’s product development for the Partner channel. This will require working across different teams within Trustly, as well as building relationships with Partners’ product owners. To be successful in this role, you likely have a background working at a large PSP, with an understanding of what Partners need from a payment method and how we can provide the optimal solutions for them and ultimately their merchant base. Frequent travel to Stockholm, where our Product and Integration teams are located, is required. What you’ll do: Develop an in-depth technical knowledge of Trustly’s Product offering Understand Partners’ technical characteristics and requirements, including mapping platforms and gateways, integration processes and product functionality Articulate Trustly’s Commercial value proposition for different types of Partners Provide technical sales support for Partners to all Commercial teams Oversee and help to manage Partner integrations, though you won’t be doing any technical integrations Build strong internal relationships with the Product and Integrations teams, providing input on how to optimize and prioritize Trustly for the Partner channel Be the initial Commercial point of contact for all technical questions from Partners about Trustly’s products Who you are: You have a Bachelor’s degree or equivalent Minimum of 3+ years’ experience in a Product-related role at a large PSP, with a preference for prior experience in Implementations, Business Solutions, Integrations, Product Development or similar You have a deep understanding of how PSPs are structured and operate, especially from a technical perspective Ability to articulate complex details in an easy-to-understand manner that is suitable for your audience You’re comfortable discussing technical information but also have strong commercial acumen Strong willingness to learn and are a good communicator and a keen self-starter Fluency in English is a must; other languages are a bonus!
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process about 5 million monthly transactions.   In June 2018, private equity firm Nordic Capital acquired a majority stake in Trustly with ambitions to support us in becoming the leading global online banking payments provider.   We are a diverse and fast-growing team of 210+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About Tech at Trustly:   Trustly is a tech company at heart. Two of our three founders are developers and you’ll get the chance to work alongside many talented and motivated colleagues who will help you learn and grow. We mainly use Java, PostgreSQL and Javascript and focus heavily on open source technologies.   The Tech team is one of the fastest growing teams in the company. We are currently about 50 people, all based in Stockholm, and are divided into 8 engineering teams. To support Trustly’s growth, we are hiring developers at all levels.   About the role: What you'll do Be a part of the core team and have a key role in the architectural work building our next generation system platform Develop and build scalable systems together with our java and database developers Work with CI/CD as a standard practise and create development guidelines Introduce new frameworks and technologies into our stack Keeping in touch with new and current technologies, sharing your knowledge to the rest of the tech department Coach and mentor other developers Contribute as a team player Who you are Several years as a Java developer with experience in building robust, scalable systems from ground up Good knowledge in service based architecture and Microservices In touch with many and new technologies and frameworks within the java area such as Spring boot and/or Dropwizard. Experience in evaluating and selecting open source tools and libraries. Comfortable with taking a full life cycle responsibility. From drafting high level architecture to implementing and supporting it. Being able to explain it and motivate design choices to developers and less technical staff. Experience in working with monitoring and analytics Experience in working with cloud based solutions Direct production experience from multiple systems Enjoy working in a DevOps environment and consider ownership and excellence fundamental parts of development Excellent understanding of the problems with developing secure and robust applications in a SOA. Great with Docker, REST and event driven development Good-know how of software testing, unit testing, contract driven development and best practices therein
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
About Trustly:   At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are at forefront of payments internationally. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process about 4 million monthly transactions.   We are a diverse and fast-growing team of 210+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About the Compliance team at Trustly:   The Compliance team is based in Stockholm and consists of two full-time employees. Together we work to establish Trustly as a professional and trustworthy partner in the payments industry. We focus on facilitating growth while not compromising on regulatory requirements. We support Trustly in its journey in various ways and work closely with the other teams in the organization. About the role: You will be responsible for driving Trustly’s compliance work on group level and also act as Money Laundering Reporting Officer (MLRO) You will report to the company’s CEO and the Board You will lead two people within the team and expand team further with the company’s growth What you’ll do: Develop the annual compliance work plan Identify and assess current and emerging compliance risks Oversee, monitor and evaluate compliance initiatives and activities in the group Train employees in compliance related topics, e.g. AML/CFTAct as MLRO and be responsible to for reporting to authorities Reporting on relevant compliance topics to the CEO and the Board Maintain internal procedures and processes, ensuring they are updated and relevant at all times Actively collaborate with other teams such as AML & Merchant Risk team, Legal and Risk, in order to support the business and mitigate compliance risks Advise on compliance and regulatory aspects of applicable laws and regulations impacting the business Monitor regulatory legislation, trends and market developments You are/have: An academic degree, preferably in law A solid working knowledge and experience of the payments regulations (PSD2) and understanding of the AML/CFT requirements (AMLD4) Experience from regulated financial environment   Strong communication and collaborative skills Diligent with problem-solving skills A team player with high integrity; you understand the importance of the responsibility and stand your ground Proactive and accountable in all tasks Fluent in both Swedish and English - German is considered a plus
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
About Trustly:   At Trustly, we envision a world in which paying directly from your online bank account is as easy as sliding cash across the counter. Today, we cover 29 European countries, with more markets on the way, and our payment solutions attract global merchants in four main segments: e­-commerce, travel, financial services and online gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process nearly 4 million monthly transactions.   We are a team of 200+ people and are headquartered in Stockholm, Sweden, with regional offices in Spain, Malta, Germany, Barcelona, Helsinki and the UK. We are a young, dynamic and fast-growing company leading the development of the payments industry and the work you’ll do here will make a great impact.   About Tech at Trustly:   Trustly is a tech company at heart. Two of our three founders are developers and ten years later, they are still active in the company. You’ll work alongside them and other talented and motivated developers who will help you learn and grow. The Tech team is one of the fastest growing teams in the company. Currently we are about 50 people, but to support Trustly’s growth, we are hiring developers at all levels.   The entire backend system at Trustly is written mainly using stored procedures in PostgreSQL, which means PL/PgSQL and also pure SQL, but we are also using Perl, Python, Go, C++. We use Java for our bank integrations but we will include more Java in the backend system going forward.   About the role:   In this role, you’ll be part of the Core team, whose mission is to provide a reliable, flexible technical platform for Trustly employees and also to provide a system that enables Trustly to grow and scale. You’ll work with other senior backend developers, database developers, DBA:s and our CTO, who is also a developer in the team. You will also collaborate a lot with our Platform team and the other backend teams. In this position, you will work with new development as well as maintenance of our Core backend system. As a Systems Engineer at Trustly, your responsibilities will include: Developing Trustly’s backend, which is the base of our product and heavily relied upon by all of our other systems to handle complex business logic Collaborating with our CTO and team lead to discuss requirements and implement the solution, together with other developers in the Core team Taking the system architecture forward to make sure we can scale as we continue to grow Taking responsibility for code reviews and contributing as a team-player We expect you to have: Experience in one or several of these programming/script languages: Python, Go, Perl, Bash or Java Experience working with Linux systems Fluency in English The following would be extra beneficial: Experience in PostgreSQL System monitoring best practices and specific tools such as Prometheus, which is used at Trustly Experience from working with distributed systems, inter process communication and such Experience in creating database designs and database architectures and working with high data-intensive database solutions Experience in technologies like Apache Kafka or similar message brokers
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
About Trustly:   At Trustly, we envision a world in which people can use their bank in a smarter way, whether for paying directly from it or using it as a way to securely verify yourself or information about yourself. Today, our products are available in 29 European countries and attract global merchants in four main segments: e­-commerce, travel, financial services and gaming.   In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process more than 3 million monthly transactions.   Trustly is a licensed payment institution under supervision of the Swedish Financial Supervisory Authority (Finansinspektionen) and subject to a set of regulatory requirements.   We are a team of 180+ people and are headquartered in Stockholm, Sweden, with regional offices in Spain, Malta, Helsinki, Germany and the UK. We are a young, dynamic and fast-growing company leading the development of the payments industry and the work you’ll do here will make a great impact.   About the role:   We are now looking for an ambitious individual who’s passionate about discovering new technologies and implementing solutions at the peak of innovation. We prefer that you have previous experience from working in a marketing team, a web design agency or in a similar environment. In addition, you have built websites and web apps with great user experiences and delivered highly optimized landing pages for page speed, usability and conversion.Your main focus will be on front-end and back-end web development across our multiple channels including our main website, partners portal, developer portal and other micro websites and services.   To be successful in this role you communicate your ideas comfortably and clearly with fellow developers and with non-tech team members alike. You have a skill on simplifying ideas and communicating solutions in a simple manner. You’re not afraid of learning new programming languages when needed, feel excited about taking an old codebase and rewriting it into a modular scalable web solution. Furthermore, you are a team player and value being part of a team with great people. Required skills: 3+ years experience as full stack web developer Tech know-how within object oriented development and architecture Broad front-end experience within HTML5, CSS3 and modern JavaScript (ES6) Broad backend experience within Php or Node.JS or Ruby Experience in building public-facing, mobile-first responsive websites and web apps that work elegantly across commonly used browsers Demonstrated ability to often take on challenging web development problems and to find ways to solve it innovatively Strong knowledge and experience in web security fundamentals and best practices Thorough knowledge in Version Control using Git Ability to work on multiple projects at the same time and help to determine priorities based on time, complexity, availability, etc. Excellent written and verbal communication skills in English
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
About Trustly:   At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process nearly 4 million monthly transactions.   We are a diverse and fast-growing team of 200+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About Tech at Trustly:   Trustly is a tech company at heart. Two of our three founders are developers and the Tech team is one of the fastest growing teams in the company. Currently we are about 50 people, but to support Trustly’s growth, we are hiring at all levels.   The DevOps Engineer will be part of Tech’s Platform team, which supports the developers and provides tools so that they can be as effective and efficient as possible. The team also provides an environment that hosts Trustly’s software in a way that gives our customers the best possible experience of our products. The team currently consists of 5 developers and a team lead, but as the company continues to grow, we need additional developers to help us build a scalable and fully redundant server environment for handling payment transactions 24/7   About the DevOps Engineer role:   We are looking for a talented developer who will help us take both our development teams and the technical infrastructure from good to great. Experience within the quite broad area of DevOps is essential for this role, as well as the will to join a fast-moving tech rocket where you’ll constantly learn new skills.   Tasks will include setting up CI, CD, automation, scripting, development, and pretty much anything else that a growing tech-focused company needs DevOps-wise. Prerequisites: DevOps experience Linux/Unix experience Development in languages like Python, C, Java, Perl or similar IT security Fluency in English Bonus skills: SQL knowledge HW development High-level software development (like Java) Experience with Ansible, Amazon Cloud, ELK or Nginx
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process about 5 million monthly transactions.   In June 2018, private equity firm Nordic Capital acquired a majority stake in Trustly with ambitions to support us in becoming the leading global online banking payments provider.   We are a diverse and fast-growing team of 210+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About Tech at Trustly:   Trustly is a tech company at heart. Two of our three founders are developers and you’ll get the chance to work alongside many talented and motivated colleagues who will help you learn and grow. We mainly use Java, PostgreSQL and Javascript and focus heavily on open source technologies.   The Tech team is one of the fastest growing teams in the company. We are currently about 50 people, all based in Stockholm, and are divided into 8 engineering teams. To support Trustly’s growth, we are hiring developers at all levels.   About the role:   In this position you will be responsible for two of our development teams, the daily tasks, the agile process, the deliveries and having fun! To succeed in this role, you have experience in software development and as an agile team lead, agile coach, Scrum Master or similar. Responsibilities: Daily agile leadership of a group of developers - managing daily tasks and deliveries Continuous development and improvement of the teams agile process to ensure optimal balance between team productivity, lead time, quality and happiness Recruitment & Staff liability Work in close collaboration with internal stakeholders, such as Product owners and other Team Leads Requirements: Relevant technical education Minimum 2+ years of experience leading an agile team (Team lead, Agile Coach, Scrum Master or similar) Solid skills and experience of agile development practises Strong leadership qualitiesSoftware development background Strong inner drive and result oriented mindset Fluency in Swedish and English Technical experience from Java development and/or database development would be a great bonus!
Trustly Stockholm, Sweden
Sep 06, 2018
Full time
At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e­-commerce, travel, financial services and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process about 4 million monthly transactions. In June 2018, private equity firm Nordic Capital acquired a majority stake in Trustly with ambitions to support us in becoming the leading global online banking payments provider.   We are a diverse and fast-growing team of 210+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Finland, Germany and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.   About the Account Management team at Trustly:   The Account Management team is responsible for the commercial relationships with our existing merchants. Our responsibilities includes forming strong and long lasting relationships with our merchants and ensure that we develop our existing business, which directly contributes to Trustly’s rapid growth. In addition, being closest to our customers, we play a crucial role in picking up new trends and customer requests and to feed that to our product development team. We travel to relevant industry events together with the Sales team to meet potential customers as well as our existing customers.   Besides working hand in hand with the Sales teams, you will work closely with all departments such as Tech, Customer Support, Marketing, Legal and Compliance.   What the role entails:   As a Junior Account Manager, you will manage direct customer communication after the first week, where you will support customers in their everyday operations. As you will be responsible for a wide range of smaller merchants in our existing customer base, it’s important that you are curious, focused and ready to roll up your sleeves to get the job done.   You will be supported by an internal mentor during the first weeks, who will ensure that you get up to speed quickly in order to be able to work independently. You will also work closely with internal departments including Sales, Tech, Legal and Customer Support. The range of tasks will be wide and you can expect emphasis on the following areas:   Service offering : You will need to build a thorough understanding of the various aspects of Trustly’s product offering, as well as our competitors, in order to manage customer queries. KYC (Know Your Customer) : Manage KYC processes, ensuring that Trustly has proper knowledge of our complete customer base and their types of businesses. This is a requirement we need to comply with as a regulated Financial Institution. In this process, you will act as an intermediary Agreements : Manage customer questions about their agreements with Trustly. This can include price negotiations and complex regulatory questions, where you always have the support from your closest manager as well as our in-house Legal team Merchant activation : Activate merchants that have not processed transactions and take part of proactively identifying and pursuing ways to increase Trustly’s volume with the merchant over time (e.g. by making sure Trustly is well presented on the merchant site). Support : Support and assist our merchants in various tasks and queries, as well as our existing team of Account Managers in their sales.   You should aim to simultaneously build and create your own customer portfolio by using your analytical skills to affiliate customers with potential from the pool of small customers. To be successful in this role: For this role, we prefer that you have a higher university degree in Business, Finance, Engineering or similar and previous experience from Sales and Account Management is meriting. You have a strong sense of ownership, you will be managing a portfolio of small merchants and you will have the opportunity of making impact by increasing value from your customers. With an analytical mind, you are able to discuss and negotiate pricing models, agreements and KYC processes with our customers. You’re great with people, know how to sell, have a strong business acumen, and all this with a humble approach. Understanding financial flows and anticipating our customers’ needs come naturally to you. As we are an international company operating on various markets, it is crucial that you are a natural communicator who is fluent in English. Additional European languages are meriting.