FreshBooks

FreshBooks is the #1 accounting software in the cloud designed exclusively for service-based small business owners and independent professionals. The company has helped more than 10 million people worldwide process billions of dollars with its ridiculously easy-to-use invoicing, time tracking, expense management features. Recognized with eight Stevie awards for best customer service in the world, the company’s mantra is to “execute extraordinary experiences everyday.” Based in Toronto, Canada, FreshBooks serves paying customers in 160 countries.

FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
Reporting to the Sr. Director, Business Development and as a key member of the Business Development team, you will work closely with your team members and other FreshBookers to ensure the growth and development of our key partner platform. You will be the face of FreshBooks as we execute new channel programs with some of our key finserv partners. As our subject matter expert in financial services you will lead relations and growth strategies with our payment gateway, credit card issuers and potential banking partners.   What you'll do: Build and execute growth strategies with existing payment processing partners. Work with processing partners to expand our contributed revenue. Evaluate, negotiate and expand our current payment options. Develop new partnerships that will expand our expertise, reach and product options. Develop business cases for proposed channels in conjunction with Strategy and Product teams strategic vision. Sell partnership and commercial terms...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
FreshBooks has a big vision. We launched in 2003 but we’re just getting started and there’s a lot left to do. We're a high performing team working towards a common goal: building a kick-ass online accounting application to help small businesses better manage their finances. Known for extraordinary customer service and based in Toronto, Canada, FreshBooks serves paying customers in over 120 countries. The Opportunity – Account Manager, Client Payments The Account Manager is a critical member of the sales team. You connect with existing FreshBooks customers to make sure they are getting the most out of their experience with us - you find solutions, crunch the numbers, and really demonstrate the value of the product. In addition, you are tirelessly working to build your funnel in order to keep fuelling your sales fire! Specifically this position includes: Drive your funnel to consistently overachieve quotas Process and maintain inbound leads generated from FreshBooks...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
What you’ll do As a Site Reliability Engineer (SRE), you will be responsible for the way that we run our leading SaaS accounting application.  SRE’s are unique individuals that have refined skills in development, system administration, collaboration, and customer service.  As a service owner of core services and platform lifecycle you will be working to maintain and improve highly available, secure, flexible, and robust services that the organization rely on to deliver the highest quality software to our customers. What you have: You’ve done this before – you’ve had at least three years of open source platform experience including responsibility for maintenance, availability, and service delivery. Experience with continuous delivery, configuration management, infrastructure-as-code. Programming skills in (ba)sh and in at least one other relevant language (eg. Python, Ruby). A deep curiosity that motivates you to keep on top of technical trends and informs your...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
Freshbooks is seeking a Senior Product Analytics Manager who will enable our Product team to measure the impact of what we ship, and derive actionable insight so that we can deliver  even better  product in the future. If you’re passionate about using data to help deliver world-class products for our customers -- this job is for you.   What you’ll do: High-Level Work hand-in-hand with Product Managers (PMs) throughout the Product Lifecycle – from inception, to design, shipping, and beyond. Define the Product Analytics discipline at FreshBooks, and develop repeatable processes and reusable artifacts. Spend time with customers to develop empathy for the challenges & needs of small businesses; use this insight to inform quant analysis and help answer “ why ” Planning Work with PMs to formulate the right questions so the data we collect is meaningful & actionable Be ruthless about prioritizing the most important questions so we don’t get stuck in analysis...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
FreshBooks is seeking a Senior iOS Developer to join our team. You will mentor and provide technical leadership to other Developers on the team as well as help build new features and update existing ones in our consumer facing cloud accounting applications. We build a product that helps our customers earn their living and we’re proud of that. If you’re committed to great work and are constantly looking for ways to improve the systems you’re responsible for, we’d love to chat with you! What you’ll do Collaborate with other mobile and full-stack developers on cross-functional agile teams working on features for our customers Work closely with UX designers and Product owners to ensure the best mobile experience for our customers Contribute to a large codebase that contains a multitude of customer features Participate and share your ideas in technical design and architecture discussions Ship weekly to the App Store through a continuous integration process Provide...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
The Opportunity   FreshBooks is seeking a skilled iOS developer who will help build out new features and update existing ones in our consumer facing cloud accounting applications. We build a product that helps our customers earn their living and we're proud of that. If you're committed to great work and are constantly looking for ways to improve the systems you're responsible for, we'd love to meet you! We are versatile... Our iOS applications are developed in Swift and Objective-C using Xcode. However, we are flexible and believe in using the best technology for the job while maintaining a slight bias toward the ones the team knows the best. We also work on Android projects. If you know both iOS and Android, that's great. If not, there might be the opportunity to learn Android in the future. We collaborate... We work in an open environment; no cubicles or offices. We closely follow Agile Scrum and rely on collaboration for success. We also collaborate across the...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
As  Executive Business Partner,  you're at the heart of the Product Development team's business operations and activities and the soul that keeps everyone moving forward. You anticipate the needs of your executives, managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest technologies and tools. You use that knowledge to strategically support your team's projects. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions. You will support the VPs of Engineering and Product in administrative matters. Our team includes Software Engineers, Product Managers, Designers and people with a diverse range of skill sets. Keeping team operations running smoothly is crucial to the success of the FreshBooks mission:...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
The Opportunity: As a Director of Engineering at FreshBooks you'll be responsible for the development of a significant line of business or core infrastructure. As a seasoned leader and manager you'll handle a group of development teams and help accelerate their execution. As a guide in the development and delivery of online service software and/or infrastructure, you'll know how to scale software and platforms to millions of users. Your extraordinary technology skills will help you guide your teams through complex and ambiguous environments towards simple and elegant implementations. You're already a skilled leader for a group of developers, able to recruit new talent and champion development teams and their leaders. Your technical experience with large-scale web technologies allows you to lead by example. Strong communication and interpersonal skills allow you to effectively influence across an organization. In all areas you're able to anticipate and plan for the future....
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
FreshBooks is growing and looking for a seasoned  Agility Advisor  to join the Agility Team in helping to transform people, process and culture at FreshBooks. You’ll be focused on making people awesome and comfortable with change so that we are able to adapt quickly and improve our products and services to meet ever evolving technology changes and customer needs. In a nutshell, you’ll help us achieve organizational agility through training, coaching and encouraging a culture of experimentation and learning. To you: continuous improvements means applying systems thinking so that we’re optimizing the whole organization. The mission of this position at FreshBooks is to build an effective and productive organization with actively engaged and committed people. We build positive team environments so that everyone collaborates to deliver customer value, and we do this by applying the appropriate methodologies such as Agile, Lean or whatever frameworks suits the situation. What you'll...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
The Opportunity – Website Development Team Lead   The Website Development Team Lead is responsible for the discovery, definition and delivery of website functionality that maximizes business results, improves customer experience, and supports internal stakeholder goals. You’ll act as the technical engineering lead for the marketing team to execute development projects, performance optimization and infrastructure, and maintenance for the website. Along with a strong technical background, you’ll have experience managing development teams to ensure projects are properly scoped, prioritized, assigned and delivered on time. What you’ll do: Lead website development and infrastructure projects, including security, site updates, bug fixes, accessibility, risk management and site performance Manage estimation and scoping of web projects, working with Marketing Planner to assign development lead(s) for implementation Manage development team consisting of developers and QA...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
FreshBooks has a big vision. We launched in 2003 but we’re just getting started and there’s a lot left to do. We're a high performing team working towards a common goal: building an amazing online accounting application to help small businesses better manage their finances. Known for extraordinary customer service and based in Toronto, Canada, FreshBooks serves customers in over 120 countries. Telesales Operations Manager (9-Month Contract)  Reporting to the Associate Director, Acquisition you’ll manage the development and execution of targeted marketing strategies to increase trial conversion and revenue, minimize costs and maintain a quality customer experience. What you'll do: Responsible for relationship management, performance and accurate implementation of strategic initiatives related to external outbound call centers Set performance standards and goals to meet revenue, quality and call volume quotas Track, monitor and analyze results of telesales efforts...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
FreshBooks has a big vision. We launched in 2003 but we’re just getting started and there’s a lot left to do. We're a high performing team working towards a common goal: building a kick-ass online accounting application to help small businesses better manage their finances. Known for extraordinary customer service and based in Toronto, Canada, FreshBooks serves paying customers in over 120 countries.  The Opportunity:  Marketing Communications Manager  We are looking for an experienced marketer to manage the delivery of world-class creative campaigns, customer communications and technical solutions that will convert trial customers into paying customers.  The ideal candidate will be passionate about enabling the a team of Creatives and external agencies to creatively solve business problems while still ensuring campaigns are delivered on time & on budget. This role is ideal for someone who is supremely organized, detail oriented and finds joy in the creation and launch...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
Inbound Marketing Manager FreshBooks has a big vision. We launched in 2003 but we’re just getting started and there’s a lot left to do. We're a high performing team working towards a common goal: building a kick-ass online accounting application to help small businesses better manage their finances. Known for extraordinary customer service and based in Toronto, Canada, FreshBooks serves paying customers in over 120 countries.  The Opportunity:  Inbound Marketing Manager We are looking for an Inbound Marketer who can manage our B2B inbound channels, coordinate content, and liaise external partnerships for sales, PR, Events and other internal stakeholders. The ideal candidate will be passionate about enabling a team of content marketers and creatives to solve business problems while still ensuring campaigns are delivered on time and within budget. This role is ideal for someone who is supremely organized, detail oriented and finds joy in the creation and launch of...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
FreshBooks has a big vision. We launched in 2003 but we’re just getting started and there’s a lot left to do. We're a high performing team working towards a common goal: building a kick-ass online accounting application to help small businesses better manage their finances. Known for extraordinary customer service and based in Toronto, Canada, FreshBooks serves paying customers in over 120 countries.  The Opportunity: Full Stack Developer - Marketing Team  This is a unique opportunity join our marketing growth team from an engineering perspective, working with digital marketers and data scientists to drive growth at FreshBooks. You’ll learn hands-on about how customers are using FreshBooks, collecting and helping to analyze the data we use to improve our product and acquire even more happy users. Along with a strong technical background, you have a passion for data, marketing, and exploratory research. What we hope you have: Experience working in Scrum/Agile teams...
FreshBooks Toronto, ON, Canada
Jan 18, 2018
Full time
The Opportunity – Data Scientist This position requires someone who loves to roll up their sleeves and build the technical bedrock and machine learning models to take advanced analytics at FreshBooks to the next level. Primarily you will be working on designing and building machine learning models to provide the structure for sound data analysis and decisions. The best person for this role will be a naturally inquisitive problem solver with a strong technical foundation with an interest in supporting business outcomes. What you’ll need: MSc in a quantitative field, or equivalent experience A deep understanding of the theory underpinning various machine learning models Experience with a statistical software and a scripting language (ideally Python or R) Experience in applying statistical analysis techniques to real-world data A highly collaborative and team oriented mindset Great communication skills, with the ability to present complex ideas in simple terms...