4 jobs found in mexico

About the team: We work in cross-functional, autonomous teams. We follow continuous delivery best practices executed on top of a modern technology stack.  Our products are built for developers by developers. Technological excellence is at the heart of what we do.  We are pragmatic and customer-focused. We strive to find the right set of trade-offs in order to validate our hypothesis as early as possible, iterating on our products based on customer feedback.  We communicate transparently. We do weekly all-hands where we get together to discuss company performance and goals. We are a flexible international team focused on creating cool stuff. Some of us prefer to work together in one of our offices, and others prefer remote. For us, there's no difference as long as you have an excellent internet connection and are able to overlap with the team between 3 pm and 6 pm, CEST timezone.  Also, we are backed by some of the leading investors in Silicon Valley and...

We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 430 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ). We are looking for a Customer Engagement Officer to mainly monitor our call center agents' performance as well as leading the team's quality for achieving the highest consumer satisfaction.   Responsibilities: Monitor agent's performance such as schedule adherence, quality, customer satisfaction, teamwork, company's resources among others. Assist agents with escalated calls. Escalate technical problems with our technical team in headquarters. Ensure the delivery of the objectives and KPIs set by the headquarters....

We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 430 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ). We are looking for an innovative Risk Operations Coordinator who can contribute to our global risk team by establishing a local team in Mexico. You will be located in our office in Mexico City together with our commercial team and work closely with our Global Risk Team based in Stockholm, to drive business, prevent loss and provide the best possible experience for our Mexican users. The person we’re looking for will have experience and knowledge from Mexican fraud, anti-money laundering (AML/CTF) regulation and payment risk...

We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 430 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ). We are looking for Customer Engagement Agents to join the highly motivated Customer Engagement team in Mexico who are committed to delivering outstanding and professional service. Responsibilities: Provide customers with information on how to use the iZettle app and card reader to accept credit card payments. Provide customer support either by email, phone, in person and on social media in a friendly and effective way. Ensure the delivery of the objectives and KPIs set by the headquarters. Increase the number of active...