About the Role:
As a key member of LenddoEFL's growing sales team your primary goal is revenue generation through prospecting, presenting LenddoEFL and its services to prospects and closing commercial agreements.
Primary Responsibilities:
Facilitate transition of new clients to project delivery team
Maintain high level relationship with clients and up sell other LenddoEFL services.
Assist in building the LenddoEFL brand.
Provide market research feedback to the product teams
Lead generation– reach out and secure introductions to decision makers at leading target financial institutions within assigned region
Sales and negotiation– pitch and evangelize LenddoEFL’s tools to risk, business and analytics team within lending institutions. Navigate complex institutions’ decision-making processes and sales cycles. Manage all aspects of the closing process, including price negotiation and...
May 15, 2019
Full time
About the Role:
As a key member of LenddoEFL's growing sales team your primary goal is revenue generation through prospecting, presenting LenddoEFL and its services to prospects and closing commercial agreements.
Primary Responsibilities:
Facilitate transition of new clients to project delivery team
Maintain high level relationship with clients and up sell other LenddoEFL services.
Assist in building the LenddoEFL brand.
Provide market research feedback to the product teams
Lead generation– reach out and secure introductions to decision makers at leading target financial institutions within assigned region
Sales and negotiation– pitch and evangelize LenddoEFL’s tools to risk, business and analytics team within lending institutions. Navigate complex institutions’ decision-making processes and sales cycles. Manage all aspects of the closing process, including price negotiation and...
Tala seeks a customer service agent to act as an Internet-based customer assistance champion by providing product and service information, resolve any problems that our customers might face with accuracy and efficiency, liaising with company engineers and product developers to research and fix unusual product experiences.
The position purpose is ensuring excellent service standard, maintaining high customer satisfaction and representing the brand's modern and convenient customer-centric service model.
Duties:
Efficiently and promptly resolve customer complaints and questions by clarifying the customers’ issue; determining cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
Build a good standing relationship with our customers.
Follow communication procedures, guidelines, and policies.
Provide accurate and complete information by using our communication methods.
Record customer...
Jul 11, 2018
Full time
Tala seeks a customer service agent to act as an Internet-based customer assistance champion by providing product and service information, resolve any problems that our customers might face with accuracy and efficiency, liaising with company engineers and product developers to research and fix unusual product experiences.
The position purpose is ensuring excellent service standard, maintaining high customer satisfaction and representing the brand's modern and convenient customer-centric service model.
Duties:
Efficiently and promptly resolve customer complaints and questions by clarifying the customers’ issue; determining cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
Build a good standing relationship with our customers.
Follow communication procedures, guidelines, and policies.
Provide accurate and complete information by using our communication methods.
Record customer...
We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 430 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ). We are looking for a Customer Engagement Officer to mainly monitor our call center agents' performance as well as leading the team's quality for achieving the highest consumer satisfaction. Responsibilities:
Monitor agent's performance such as schedule adherence, quality, customer satisfaction, teamwork, company's resources among others.
Assist agents with escalated calls.
Escalate technical problems with our technical team in headquarters.
Ensure the delivery of the objectives and KPIs set by the headquarters....
Jul 28, 2017
Full time
We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 430 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ). We are looking for a Customer Engagement Officer to mainly monitor our call center agents' performance as well as leading the team's quality for achieving the highest consumer satisfaction. Responsibilities:
Monitor agent's performance such as schedule adherence, quality, customer satisfaction, teamwork, company's resources among others.
Assist agents with escalated calls.
Escalate technical problems with our technical team in headquarters.
Ensure the delivery of the objectives and KPIs set by the headquarters....
We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 430 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ). We are looking for an innovative Risk Operations Coordinator who can contribute to our global risk team by establishing a local team in Mexico. You will be located in our office in Mexico City together with our commercial team and work closely with our Global Risk Team based in Stockholm, to drive business, prevent loss and provide the best possible experience for our Mexican users. The person we’re looking for will have experience and knowledge from Mexican fraud, anti-money laundering (AML/CTF) regulation and payment risk...
Jul 28, 2017
Full time
We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 430 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ). We are looking for an innovative Risk Operations Coordinator who can contribute to our global risk team by establishing a local team in Mexico. You will be located in our office in Mexico City together with our commercial team and work closely with our Global Risk Team based in Stockholm, to drive business, prevent loss and provide the best possible experience for our Mexican users. The person we’re looking for will have experience and knowledge from Mexican fraud, anti-money laundering (AML/CTF) regulation and payment risk...
We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 430 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ). We are looking for Customer Engagement Agents to join the highly motivated Customer Engagement team in Mexico who are committed to delivering outstanding and professional service.
Responsibilities:
Provide customers with information on how to use the iZettle app and card reader to accept credit card payments.
Provide customer support either by email, phone, in person and on social media in a friendly and effective way.
Ensure the delivery of the objectives and KPIs set by the headquarters.
Increase the number of active...
Jul 28, 2017
Part time
We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 430 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ). We are looking for Customer Engagement Agents to join the highly motivated Customer Engagement team in Mexico who are committed to delivering outstanding and professional service.
Responsibilities:
Provide customers with information on how to use the iZettle app and card reader to accept credit card payments.
Provide customer support either by email, phone, in person and on social media in a friendly and effective way.
Ensure the delivery of the objectives and KPIs set by the headquarters.
Increase the number of active...
