Account Manager

  • Klarna
  • Poznań, Poland
  • Jul 28, 2017
Full time Account Manager

Job Description

Klarna Group

Klarna’s aim is clearly defined: We strive to become the world’s favorite way to buy. We will meet this goal by developing smart payment solutions that simplify buying. In 2014 we merged with SOFORT to create the Klarna Group, Europe’s leading provider of alternative online payment solutions.

Klarna Group has more than 1,500 employees and is active on 14 markets. We serve over 60 Million online consumers and work together with 70,000 merchants.

In order to continue our success story we are constantly looking for motivated and creative colleagues who will enjoy shaping the digital purchasing and payment experiences of the future.


These tasks await you:

  • You will be responsible for a proactive and targeted expansion of our market position of our online payment system on the Polish market
  • You will work within Sales, partner and key account management
  • You will have personal responsibility for the acquisition of important national key accounts and coordination within the company of international key accounts
  • You will take care of the on-going support of our product management to optimize and adapt to the new markets
  • You will create market and potential analyses for the identification of specific market characteristics
  • You will implement image-enhancing projects and national press activities
  • You will establish new relationships with external partners (associations, agencies, shop system manufacturers, payment service providers) in collaboration with other departments
  • You will organize and participate in conferences and trade fairs
  • You will cooperate closely with the development, distribution and sales departments
  • You will incorporate customer feedback as a means for continuous improvement
  • You are responsible for office administration and project activities in coordination with the German headquarter
  • You are reporting directly to the International Sales Director and later to the Country Manager Poland


What we expect from you:

  • You have successfully completed a commercial apprenticeship or similar training
  • You have an affinity for sales and e-commerce (ideally payments) with sales experience
  • You posses good organizational skills and the ability to work independently as well as in a team
  • You are highly customer service oriented and have strong communication skills
  • You have good negotiation skills and assertiveness in dealing with business partners
  • You have a strategic and entrepreneurial mind set
  • You are fluent in Polish and English, German is an advantage
  • You are willing to travel


What we offer:

  • The chance to work in a fast-growing international company
  • A dynamic and varied working environment
  • State-of-the-art offices and IT equipment
  • Flexible structures, short decision routes and flat hierarchies
  • Exceptional team events and many other benefits



Please apply online and include a detailed application with cover letter, CV, references, salary expectations and earliest starting date. We are looking forward to hearing from you!