Backbase Academy provides training and certification for the Backbase product line for new hires as well as external developers at near-shore parties, partners and clients. We are about to convert a substantial part of its current offering of instructor-led training into e-learning modules. We are looking for someone who can help build up our e-learning curriculum, and make the transformation towards a blended learning/flipped classroom situation.
You will work in the Backbase Academy team together with our technical trainers, as well as with SMEs from our Professional Services department and the Product/R&D department. With your experience in how to create efficient and effective e-learning modules, you will create engaging content in a SCORM-compliant format and publish it in our LMS. Although you are supported by Backbase experts in various disciplines, such as UX, graphic design and technical writing, you’re capable of producing e-learning modules independently based on input from the SMEs and/or the existing classroom materials. The complexity and nature of the product combined with the latest technology trends makes working in Academy at Backbase a great and challenging experience.
You are an e-learning designer/developer with a couple of years’ experience with various e-learning production tools and learning management systems under your belt. You are tech savvy, and you understand the basics of our technology stacks enough to write/edit comprehensive and correct training materials for it. Key technologies in our technology stacks are Java, Spring and Apache Camel in the back-end, and AngularJS in the front-end.
As an e-learning developer, you will be expected to define and own the e-learning production process, including technical formats, templates/styles/variations, as well as planning and execution of the material production together with the SMEs. In cooperation with the Academy team, you will delineate the set of deliverables. A self-supporting attitude is required.
You will write, edit and harmonize all of our technical e-learning modules. You must be able to demonstrate a flair for working with developers and architects to create accurate content. As we are building up our team, a growth path to Team Lead is possible in the future.
You will be part of the Academy team (currently eight people in Amsterdam, but growing) and report to the VP Academy.
The perfect candidate for this position will match the following profile:
Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.
We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience.
We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.
More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes HSBC, ABN AMRO, Lloyds Banking Group, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Cardiff, Mumbai and Singapore.