What you will love about Sidetrade and why you should be working here
Sidetrade is a leading European software solutions technology company with a vision to help companies unlock value from their customers using Artificial Intelligence and Machine Learning. A SaaS pioneer for 20 years, our Cloud solutions empower marketing, sales and finance teams to discover their best prospects, grow their existing customer base, and accelerate cash flow. We help our clients gain a competitive edge and create true value in a faster, easier, and more efficient way. Aimie, our award-winning Artificial Intelligence technology, recognizes customer behavior patterns, makes immediately actionable recommendations and delivers better business results.
We are a profitable company with a double-digit growth rate, our company have been listed on the French stock exchange since 2005. With modern offices in exciting cities such as Paris, London, Dublin, Amsterdam and New York City, Sidetrade recently opened a brand-new Technology Development Center in Birmingham, UK.
Our mission is to become the market leader in helping companies unlock customer value. Our flagship products, Augmented Revenue and Augmented Cash, are already well positioned to help us achieve that. We’re fast-paced, pursue excellence in everything, and have a lot of fun along the way. All Sidetraders have the desire to work hard and be successful, but also find time to relax and spend time with friends and family!
If this all sounds good and you want to make an impact in a dynamic, rewarding, hyper growth company: Sidetrade is the place for you! Come and join us on this exciting journey!
We are actively looking for a Collection Team Leader to join our great team based in Dublin. If you are looking to make an impact, Sidetrade is the place for you!
The role of the Collection Team Leader is to effectively lead a team of French and English speaking Collection Agents whilst managing a portfolio of customers in B2B environment. You will be responsible for the daily management of the staff and to ensure the team consistently reaches set KPIs and SLAs. Monitoring staff’s performance is an essential part of the role. Analyzing collections trends and patterns to dynamically change collections strategy will also be part of the challenge.
What you will be doing
More about you
Sidetrade is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: Sidetrade is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
We have a strict PSL in place and we will only accept applications from agencies that have been invited to work on this role through the Workable recruitment portal. Candidate CV's not submitted through our portal or submitted directly through to managers or HR will be considered unsolicited and no fee will be payable.
Sidetrade is a leading global tech company with a vision to help companies unlock value from their customers using Artificial Intelligence. Aimie, our built-in AI assistant, recognizes customer behavior patterns, makes immediately actionable recommendations and delivers better business results.
We are creative and smart people who are passionate about the customer journey. We are on a mission to accelerate business growth using predictive analytics to re-invent the way businesses understand their customers.