The Business Engineer will be part of the Professional Services (PS) team based in Amsterdam. PS is a team of specialists with the right level of skills and experience to make sure that our product is implemented successfully for our customers. Our team provides expertise for the delivery of web solutions using Backbase products for browser-based applications and mobile web applications. As Business Engineer, you will report to the Forms Chapter Lead.
As Business Engineer, you’re analyzing and modelling business processes and online web forms to create user friendly, online self-service applications. You will help our clients implement an outside-in (customer-centric) design philosophy and in that process you leverage the Backbase Forms and Portal software to create agile and extremely user friendly self-service applications. Your goal is to mentor our clients to get maximum value out of their Backbase software. You help them to create customer and business value. You’re used to working in complex environments, making pragmatic decisions, meeting deadlines, and you can align various project stakeholders, within the business and IT, to collaborate towards a single goal.
You have proven knowledge of and experience working as a Business Engineer. You need to be an excellent communicator and feel comfortable interacting with stakeholders at various levels within an organization in an empathic and considerate way. Organizational and cultural sensitivity are must-haves.
Technically, we’re looking for candidates with:
Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.
We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience.
We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.
More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes HSBC, ABN AMRO, Lloyds Banking Group, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Cardiff, Mumbai and Singapore.