The Junior Business Analyst is a junior/medior role within the Bid Team and is part of the Backbase Professional Services (PS) team. PS is a team of highly motivated specialists with the specific skills and experience required to make sure that the implementation of our products at our customer’s location goes ahead as smoothly as possible. The PS team also provides product training and implementation support services to all of our customers and partners.
Every project has its own set of unique challenges that must be overcome, and PS team members must be able to think and react quickly to find a solution that works for everyone.
Our PS consultants work closely with partners and customers all over the world. They have the professional and personal skills required to develop, teach, support and lead teams towards successfully delivering our enterprise solution and achieving their goals.
As part of the PS team, you will report to the BA Chapter Lead.
As Junior Business Analyst, you are part of the Bid Team that handles outgoing project proposals during the sales cycle. You’re responsible for analyzing and estimating qualified sales opportunities and providing advice to our sales department on product positioning. Occasionally, you will travel to prospects to gather requirements together with the sales team.
This is a crucial role within the Backbase PS team, because you’re making sure our proposals result in feasible project plans and meet customer expectations. The job offers a launching pad towards a Senior Business Analyst role to work side by side with our customers worldwide and guide successful implementations with the Backbase product.
The Junior Business Analyst is expected to:
You need to be an excellent communicator and feel comfortable interacting with stakeholders within Backbase, and potential customers at various levels. Organizational and cultural sensitivity are must-have traits.
Skills & knowledge:
Whether or not you’ve heard of us, you and your friends have probably used some of the products we’ve created. Backbase accelerates the transformation of digital banking. From being a Dutch startup company five years ago, we are now an international market leader. Despite having a leading market position, we haven’t lost our startup mentality and we’re not done innovating just yet. Working in teams with highly talented and skilled professionals from all over the world, we share a drive to make things better, nicer, and more advanced. More than 400 specialists dedicate themselves to what we do best, which is transforming global financial services with inspiring, innovative solutions. At Backbase, we love to create outstanding experiences, not just for our customers and users, but for ourselves, and this is what motivates us to transform our industry by delivering our best work.
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.
We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience.
We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business.
More than 80 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes HSBC, ABN AMRO, Lloyds Banking Group, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in London, Cardiff, Mumbai and Singapore.