Customer Advisor Veenendaal

  • De Volksbank
  • Veenendaal, Netherlands
  • Jul 17, 2017
Full time Customer Service

Job Description

at SNS choose for people working in the banking industry. SNS is going to do it differently and wants to be a recognizable another bank. We believe that banking can and should be a lot more normal. We want to offer comprehensive products with tangible benefits for the customer. No bank language, but human language. We will restore banking surprisingly normal. 

We're looking for a Customer Consultant will wear with great enthusiasm and energy to this mission on. 

What are you going to do? 
If Customer Consultant you as host / hostess's face SNS in your store. 
You answer customer questions and advice on SNS products and services. Additionally you approach (potential) customers actively using the phone. You are creative in coming up with ways to attract new customers. In complex financial issues you refer the customer to the financial advisor. Through your enthusiasm, you will be able to surprise customers and long-term to connect to SNS. 

Work as a Customer Advisor at SNS is really different from other banks. We want to restore banking surprisingly normal and that requires a new mindset. It is show courage, actively share ideas and use your play. Do smart things and take themselves decisions in the best interests of your client. We therefore give you space. So can you do your work: our customers actually provide opportunities and services to which they are looking. 

What we ask of you?

  • MBO working and thinking
  • Diplomas WFT WFT Basic and General Insurance is a must *
  • Willingness to obtain mortgages and WFT WFT Power
  • Flexibility in terms of work on Saturday and late night shopping (preferably two Saturdays per month)
  • Experience with direct customer contact
  • You live in (the vicinity of) Veenendaal

Competencies
You have a strong commercial establishment. You like to inform customers about our products and services by your service orientation you know customers feel good about SNS. 

* We can only take applications considered if you have the necessary certificates and WFT this can prove. 

What you get from us? 
Volksbank is different from others. We are an informal organization. We choose a good balance between work and leisure (such as The New Work). Personal responsibility is our top priority. Of course you get an attractive benefits package: a good salary, 13th month and plenty of space for training and development.
  

SNS
SNS is the fourth bank in the Netherlands, or the smallest big bank. We are big enough to change anything in the sector and small enough to be decisive and very human. SNS is going to do it differently and wants to be a recognizable another bank. We believe that banking can and should be a lot more normal. We want to offer comprehensive products with tangible benefits for the customer. And no bank language, but human language. We will restore banking surprisingly normal. 

Volksbank
The Volksbank goes with brands SNS, ASN Bank, Regions Bank and BLG Wonen the challenge to bring the human dimension in banking. Together we want to redesign the current banking landscape in the Netherlands and sincerely put the best interests of our customers to make responsible choices in our business. With some 3,000 colleagues we are full of confidence and optimism to achieve this ambition. Do you have the guts to contribute to a change in the banking industry? Come help build our new bank and make a difference for our customers.