Contributing Trainee (e) SNS Shop Hengelo

  • De Volksbank
  • Hengelo, Netherlands
  • Jul 17, 2017
Intern Customer Service

Job Description

What are you going to do? 
It is a working internship in which you are really included in the roster of the existing team. During your internship you have direct customer contact, both at the desk and in the office. 
Your work consists of:

  • You're the host or hostess's face SNS in your store.
  • You answer customer questions and advice on SNS products and services.
  • You approach (potential) customers actively using the phone.
  • You are creative in coming up with ways to attract new customers.
  • Through your enthusiasm, you will be able to surprise customers and long-term to connect to SNS.

We ask

  • You follow a college education, for example, Financial Management Service or a comparable study.
  • You are at least hold your base and WFT WFT damage.
  • Affinity with financial services.
  • Flexibility in terms of work on Saturday and late night shopping (preferably two Saturdays per month).
  • You are enthusiastic, inquisitive and enterprising.
  • Some experience with direct customer contact is a prerequisite.
  • You live in the region.

We are looking for an intern with guts, someone who thinks and is not afraid to give his / her opinion. Are you customer oriented and accurate? You also dispose of a lot of common sense and strong analytical skills? Would you like to learn and develop yourself, then we would like to meet you!

What you get from us? 
Volksbank is different from others. We are an informal organization. We choose a good balance between work and leisure (such as The New Work). Personal responsibility is our top priority. There is plenty of opportunity to learn and develop yourself. You get an attractive stipend and most importantly a ridiculously challenging internship! 

About SNS
SNS is the fourth bank in the Netherlands, or the smallest big bank. We are big enough to change anything in the sector and small enough to be decisive and very human. SNS choose for people working in the banking industry. SNS is going to do it differently and wants to be a recognizable another bank. We believe that banking can and should be a lot more normal. We want to offer comprehensive products with tangible benefits for the customer. No bank language, but human language. We will restore banking surprisingly normal.