Process Controller

  • De Volksbank
  • Utrecht, Netherlands
  • Jul 17, 2017
Full time Finance Risk

Job Description

As a process controller within the Business Office Service Center Mortgages you have an important role in the implementation of value stream management (WSM) and process optimization. The function of this key action is to establish and support the functioning of the horizontal control framework around integrated processes and value streams, as well as advising on how to optimize this process. You provide timely and relevant information about the process control chain Customer Wants Housing. 
This information will allow both service and operational excellence in our operations to the current level dependencies and better insight. Then to set ambitious targets and to bring higher levels. 

You will be responsible for include:
  • From WSM: facilitating, developing and presenting reports (integrated processes and KPIs)
  • Establish and Maintain a consistent set of BSA, consult reference cards, process reports and KPI tree;
  • The function of a (uniform) control frame by means of support submit performance, thereby contributing to realize process maturity level of C / D.

You have

  • Completed training at university level, Prudential, plus preferably a postgraduate controller training
  • Minimum 2 years experience and affinity in terms of process, lean and performance management, business control
  • Extensive knowledge and experience with reporting processes and - tooling (advanced user of Excel and BI tooling, such as Business Objects, Qlik Sense of Tableaux)
  • Experience in providing training and workshops (pre).

You are customer focused, analytical and organizational skills. You have a proactive attitude, have good organizational sensitivity and have strong problem. You can enter your own team well both together and with other business units. Furthermore you possess the ability to translate concepts into concrete actions and you are result oriented.

What you get from us? 
Volksbank is different from others. We are an informal organization. We choose a good balance between work and leisure (such as The New Work). Personal responsibility is our top priority. Of course you get an attractive benefits package: a good salary, 13th month and plenty of space for training and development. 

The Volksbank goes with brands SNS, ASN Bank, Regions Bank and BLG Wonen the challenge to bring the human dimension in banking. Together we want to redesign the current banking landscape in the Netherlands and sincerely put the best interests of our customers to make responsible choices in our business. With some 3,000 colleagues we are full of confidence and optimism to achieve this ambition. Do you have the guts to contribute to a change in the banking industry? Come help build our new bank and make a difference for our customers.