Jobs Support Assistant

  • Declaree
  • Rotterdam, Netherlands
  • Jul 18, 2017
Full time Customer Service

Job Description

Join our winning team!

Déclarée is a successful, innovative and fast growing company with international ambitions. We are therefore looking for new technically gifted colleagues. Déclarée the past few years several major nominations won by the innovative software, such as the Chamber of Commerce Top 100 Innovation, Shell LiveWIRE Awards, LOEY Starter Awards and Fintech 50. Would you as Support employee (s) are started at déclarée? Respond quickly to this job and come join our young and ambitious team.

What does the job involve?

You will be covered by the deployment manager that you form a close team. After a training period, you are the first point of contact for technical questions, and problems. Every incident, by phone or via e-mail, messages will see you as a new challenge and try as much as possible to solve immediately. You set priorities and make realistic plans so that the incidents are resolved on the basis of urgency. By setting your service every customer is happy again as he puts down the phone.

The ideal candidate

We are looking for a starter (max. 2 years experience) with a bachelor degree, which has affinity with technique and is fulltime available shortly. You have an excellent command of Dutch and English, both spoken and written. You have a strong customer service (customizable) mentality; you think from a customer perspective and have empathy. In addition, you have strong analytical and problem-solving skills. You work structured and can keep good overview. Do you have experience with SQL Server databases and write queries then this is a strong plus.

We offer

  • Plenty of opportunity to develop yourself;
  • A challenging position in an innovative and fast growing startup;
  • Innovative and inspiring work environment (Erasmus Center for Entrepreneurship);
  • Excellent salary and excellent benefits such as lunch (provided by a professional chef), table tennis, etc .;
  • A place within a young and enthusiastic team, in an innovative and fast growing company with international ambitions.

 

The better you are, the better déclarée. So you get next to a nice job also plenty of space to try out new tools, take a course or sleep after a hackathon. Travel expenses, your Macbook and 25 holidays are our well regulated. The view across the river, daily lunch catered by a chef and unlimited spareribs food at Gaucho's for that matter.

Other information

  • Place: Rotterdam (ECE, Marconiplein)
  • Education: College
  • Employment: Some time causing permanent contract
  • Hours: 40 hours per week