Crisis Management Change Lead

  • Deutsche Bank
  • London, United Kingdom
  • Jul 18, 2017
Full time Risk

Job Description

The Risk division has a fundamental responsibility to protect the Bank. With group-wide responsibility for the management and control of credit, market, operational and reputational risks, we have a unique vantage point which allows us a holistic view of our businesses and our clients. Nearly 4,000 employees work together to achieve our ambition to be an industry-leading risk management organisation.

In an increasingly complex environment, risk management is fast-becoming the most sought after place to build a career within the banking world. Risk at Deutsche Bank is relied upon to help shape the strategy of the organisation and the wider industry agenda.


Position Overview


Job title: Crisis Management Change Lead
Corporate title: Assistant Vice President
Division: Risk
Location: London


You will join the Crisis Management (CM) team which works with the Bank’s incident management teams, across functions, to ensure seamless integration between the management of an incident and the resolution of incident related issues. The team responds to around 70 crises each year.
You must be available during routine as well as extended business hours and days in the event of crisis events. You must also be willing to accept significant travel requirements for the delivery of exercises as well as to support actual crisis.
The globally distributed nature of the firm’s operations requires regional presence in key areas.

Key Responsibilities:

  • Defining and modelling the relevant current state and future state processes and data flows for CM
  • Liaising with relevant internal stakeholders/ Subject Matter Expert’s (SMEs) to obtain the required information/data to create the process maps, addressing any Quality Assurance (QA) issues and coordinating business sign-off
  • Identifying opportunities, diagnosing issues, recommending and documenting solutions that deliver quality, flexibility or cost improvement using best practice methodologies
  • Delivery of global CM change projects
  • Managing bespoke projects as and when required

Skills & Qualifications:

  • Excellent interpersonal and communications skills (written and verbal), including working in groups, combined with organisation and prioritisation skills
  • Ability to identify and structure key issues and problems
  • Contribute significantly to problem solving and development of solutions
  • Strong project management and problem resolution skills
  • Proven ability to build and maintain effective relationships
  • Proven track record of high quality delivery
  • Capable of working with distributed and cross-functional teams
  • The ability to draft reports, communicate concepts and offer sensitive recommendations is a critical skill

Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

Please let us know if you require any adjustments to enable you to apply or attend an interview. If you would like to discuss your requirements, or have any concerns about the application process, please contact your recruiter.