Divisional Risk and Control An - SA

  • Deutsche Bank
  • Jaipur, India
  • Jul 18, 2017
Full time Risk

Job Description

Deutsche Bank Operations International (DBOI) Global Services, a subsidiary of Deutsche Bank, is the bank's global processing arm. Established with the purpose of building a world-class operating infrastructure for Deutsche Bank's global businesses, DBOI Global Services is an integrated network of six processing centers of excellence in the UK, USA, India and Philippines, delivering 24/7 support for the bank and its clients.
 

Position Overview

 

Primary Job Responsibilities

 

  • To supervise the day to day deliverables of the process

       •   Ensure adherence to all cut-off times and quality of processing as                       maintained in SLA.

  • Monitor volume inflow and ensure sufficient resource and workflow allocation in a justifiable manner
  • Ensure that all queries/ first level escalations related to routine activities are responded to within the time frames pre-specified.
  • To keep Team Manager informed of the exceptional occurrences, to enable appropriate action.
  • Assist DBOI in carrying out any special tasks or projects that may be required from time to time as assigned by Team Manager/AVP
  • Assisting the team in decision making and taking and be the backup for the Team Manager
  • Timely escalation of all potential issues to Team Manager
  • Makes good use of own skills and seeks ways to support/coach other members of the team.
  • Handles work confidently, adjusts to changing priorities, handles ambiguity, and responds constructively to feedback.

 

Personal Attributes:

 

  • Excellent communication and interpersonal skills
  • Strong analytical skills and ability to multitask
  • Assists in executing/approving transactions. Provides support for managing internal projects/ initiatives/reporting activities
  • Contributes to building relationships with clients internally and externally (where applicable)
  • Exceptional operational/technical/analytical knowledge and skills. Is an SME
  • Strong Team Player

 

Experience +Education Criteria

 

  • Graduate / PG with a total of 2 to 3 years of experience in relevant domain.
  • Needs to be a self-starter with significant ability to undertake initiatives.
  • Willingness to work in UK/US/Far East shifts
  • Relevant financial services experience will be an added advantage

Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Please let us know if you require any adjustments to enable you to apply or attend an interview. If you would like to discuss your requirements, or have any concerns about the application process, please contact your recruiter.