EclecticIQ is an applied cyber intelligence technology provider, enabling enterprise security programs and governments to bootstrap a threat intelligence practice.
EclecticIQ’s mission is to restore balance in the fight against cyber adversaries, by empowering analysts to take back control of their threat reality and to mitigate exposure accordingly.
Our flagship product, the EclecticIQ Threat Intelligence Platform, enables the operationalisation of security information exchange, empowers collaborative analyst workflow and ensures timely integration of cyber threat intelligence with detection, prevention and response capabilities. EclecticIQ is a privately held company headquartered in Amsterdam, the Netherlands, and with an office in London, UK. (www.eclecticiq.com)
The Technical Support Analyst has a good understanding of software development and of software support techniques, as well as of the information security domain in general.
They are capable of working on complex technical issues where in-depth knowledge, applied skill, patience and precision are required and they can also contribute to the development of delivery and support methods for our products.
The Senior Support Analyst can also have input into the product development roadmap, based on their industry experience and on the content of their daily interactions with our customers and partners.
o How to size, install, configure, tune and upgrade our products
o How to backup and restore our products
o How to troubleshoot, do RCA (Root Cause Analysis) and solve problems with various parts of our products, to the customer’s satisfaction
EclecticIQ helps organizations to turn cyber threat intelligence into business value through products built for cyber security professionals in threat intelligence, threat hunting, SOC, and Incident Response.
EclecticIQ Platform is the analyst-centric threat intelligence platform based on STIX/TAXII that meet the full spectrum of intelligence needs.
EclecticIQ Fusion Center enables the acquisition of thematic bundles of cyber threat intelligence from leading suppliers with a single contract.