Director of Software Development Delivery

  • Five Degrees
  • Netherlands
  • Jul 21, 2017
Full time Business Development

Job Description

What we do? 

Five Degrees is a financial technology provider delivering next generation banking software to retail and private banks. Our clients are retail banks, asset managers, online savings banks and greenfield operations in the financial services industry. 

Our industry-proven and awarded Digital Banking Platform “Matrix” offers fully automated banking services supporting any segment, product or channel through a rich mid office environment, connecting to any (legacy) back-office system. Our products operate in a fully automated model with an unparalleled level of self service at every touch point giving both customers and banks real-time insight and control in the process. The cutting-edge web-based Mid-Office portal offers benefits in terms of efficiency in adapting new business processes on the go. The open API services platform integrates with any external system or service e.g. checks, passport validations, personal finance modules, AML, risk, or any external banking service required. Our clients run the technology in pre-defined flavors: full retail and SME banking, savings bank, private banking or micro finance.

. . . and we do it with high quality 

Five Degrees is 3rd time consecutive member of the FinTech50 and a Dutch FinTech Awards winner in the Banking IT category. Our product and setup has won multiple awards globally.

How we do it?  

Colleagues at Five Degrees are very proud of the company and are extremely happy with their job, as shown in the Staff Involvement Survey. Last year we were in the top 10 of best employers for companies in the category of <100 staff members, according to Effectory and Intermediair.

The culture in our company is characterized as open, transparent and collaborative.

We believe that fun in your work is giving better and greater results! We have monthly activities with our teams in all locations and of course the daily lunch we take in our office.

Following the growing demand from the market, we are expanding the Delivery team with an  Director of Software Development Delivery


Who you are

The Director of Software Development Delivery (DSDD) is responsible for supporting the Chief Delivery Officer (CDO) on strategic and operational level. The DSDD is responsible for the (implementation of) the primary process and continuously works on the efficiency of the primary process. Also responsible for setting up and monitoring the steering of the Development Delivery Department including third parties; based on contracts, SLA’s and kpi’s (e.g. Scrum and software quality metrics).

The DSDD drives the quality of the development teams based on the performance and control of the scrum teams: resource, risk and issue management. Where necessary supports with searching for solutions on issues with teams etc. You will manage a team of approximately 15 FTE.

The actions of the DSDD will always have an influence on the quality, efficiency and cost effectiveness of the Delivery department. The DSDD can identify dependencies between all projects and the roadmap, Linking pin between Product Development Centre and the Software Development Delivery Organization. As deputy CDO, advising and supporting the CDO on strategy and tactical operations.

You are part of the Delivery team located in the Netherlands and you will report to the Chief Delivery Officer


  • Operational excellence
  • Customer satisfaction
  • Efficient and effective operation of scrum teams
  • Operational planning and Control
  • Stakeholder management
  • Partner management

Your Challenges

  • HR responsibility for Delivery Development Resources;
  • Resource planning of Delivery Development Resources;
  • Supporting development of delivery strategy and operational delivery strategy including steering
  • Continuous improving the primary process, including monitoring
  • Setting up, implementation of monitoring projects.
  • Align with and prepare requested information for Finance & Control
  • Align with (inter)departmental stakeholders: Project managers, Implementation Consultants, Team Leads, Scrum masters, etc
  • Align with Director of Business Services, Director of Client Services and PM’s on workload forecasting
  • Supporting Director of Business Services, Director of Client Services and PM’s on solving priority issues on delivery to clients
  • Implement and safeguard compliance with software development methodology and reporting standards
  • Measure knowledge of employees

Desired skills

  • Bachelor or Master degree in computer science or equivalent experience; relevant management experience 3-5 year’s;
  • Knowledge of Software Development Methodologies (Scrum, Kanban a.o.) and the Software Development life cycle;
  • Knowledge of DevOps and CI/CD;
  • Demonstrated ability to coordinate cross-functional work teams toward task completion;
  • Experience in managing multiple teams executing projects for clients in both on-site and distributed way of working;
  • Experience in working and managing multiple partners;
  • Ability to act under pressure;
  • Effective leadership skills;
  • Banking expertise is a plus;
  • Clear and concise communication skills both verbally and written (English)

Five Degrees Provides Excellent Company Benefits

  • A spot in the top 10 best employers (<100 staff members)
  • Market rate salary
  • Good secondary benefits package (holiday allowance, pension plan)
  • All inclusive (lunch, drinks, snacks and fruits)
  • Flexible working hours and locations (further to be discussed in the interview)
  • Lots of fun and plenty of space for your personal development (Education/Academy to learn)