Trading Support Analyst

  • Coinrule
  • Remote
  • Nov 25, 2021
Full time

Job Description

Trading Support Analyst

Subject Matter Expert - Fully Remote

Coinrule   |   Product Team  |

At Coinrule we want to create the best cryptocurrency trading experience possible for our customers. That takes true innovation, a strategic vision, and purpose. We are a fast-growing team backed by Y Combinator that truly values passion and determination with a culture that challenges norms while fostering experimentation and personal growth. Our industry is complex and fascinating. Coinrule's trading platform is scaling fast to support more than 120k customers globally.

Today, Coinrule has processed over $1 billion in trading volume and has over 30,000 strategies created every month. Our investors include founders of companies such as Twitch, Fitbit, and institutional investors like MKB Bank, Urban Innovation Fund, and others. Coinrule’s users are both regular investors, day-traders and institutional funds, and family offices. 


As a Subject Matter Expert, you will help drive Product quality through feature specifications, business analysis, testing requirements, and by providing Trading Expertise. You will also provide advanced trading Support for customers on higher-tier plans: professional day traders and institutional B2B funds. Occasionally, you will be involved in the preparation of content related to trading such as video tutorials, articles, and keynotes at high-profile events.

In a nutshell

  • Acting as a Subject matter expert for both the product and growth team
  • Help to shape the business logic, providing BAU support, delivering analysis, and defining new functionalities together with the Product managers
  • Informing and contributing to product testing: unit/regression/automated cases
  • Acting as Q/A tester on core high-tech trading-related features
  • Support the production of specialized online content for the traders' community
  • Acting as a central point of contact between teams across the organization including Support, Technology, Product development


  • Bachelor’s Degree in Finance, Business, Economics or similar
  • 3+ years of professional trading experience with proven track record
  • Familiarity with Cryptocurrency markets
  • Experience in working in multi-functional teams
  • English fluency, verbal and written
  • Personality traits: professional, problem solver, pro-active, team player
  • Based in time-zone between +/-3 hours from London, UK




  • Full-time, 40 hours a week, flexible hours
  • Competitive Salary + stock plan
  • 100% remote working with a co-working space in your city
  • Annual allowance for books, conferences and online education
  • Work at a rapidly scaling startup in a fast moving industry