Customer Satisfaction Agent

  • Ikbenfrits
  • Amsterdam, Netherlands
  • Jul 25, 2017
Full time Customer Service

Job Description

Ikbenfrits is a fast-growing player in the online mortgage market. As an independent intermediary, Ikbenfrits advises current and future homeowners about which mortgage they are and how they can save on their monthly expenses. It is a young company and they work with a team of 12 from their office at the Herengracht in Amsterdam.

For the expansion of the team, Ikbenfrits is looking for someone who wants to be on the digital front door in full-time contact with the customer

This means:
  • Telephone the first contact point
  • General questions answer by email
  • Head of the Frits Chat
What is Ibenfrits looking for in you:
  • Proactive attitude
  • Eager to learn
  • HBO  think level
  • You get energy from customer contact
  • Fulltime available
  • The possession of a WFT Basic diploma is a pré but not a must.