Customer Intelligence Trainee

  • Knab
  • Hoofddorp, Netherlands
  • Jul 25, 2017
Full time Information Technology

Job Description

Knab was founded in 2012 as the first online bank in the Netherlands. With the setting that we need and can in the financial world, we have welcomed more than 100,000 customers. Over 91% of customers are satisfied with Knab, figures to be proud of. In a world that is increasingly shifting to digital, service and customer experience for banks are the main spearheads.Stilzitten is not possible. The whole financial sector looks completely different in a few years. Developments in the FinTech world are going to be really fast and Knab has to join, or rather: first! Knab will transform from online banking to a financial platform in the near future. A kind of, but for financial products.


As a Customer Intelligence Trainee, you completely analyze data from Knab and external resources, and apply advanced analysis techniques to create fact-based insights and algorithms that guide Knab. This may include campaigns, customer value and other prediction models, product development, pricing, customer processes, and distribution. Thanks to your insights, we have an optimal view of what's important and attractive to customers, how to optimize our processes and prices, but also how to quickly identify fraud. In a growing data analytics team, you work with different parts of the business (marketing, sales, pricing, finance, operation).


  • A challenging job in a young, growing and ambitious department.
  • Good (secondary) employment conditions.
  • Attention to personal and professional development.
  • Freedom to take its own initiative and responsibilities.
  • A very nice team and a cozy weekly drink with the whole company.


  • You are an ambitious starter with a (almost) completed university study in the field of econometrics, artificial intelligence, mathematics, physics or other beta education.
  • You get high grades, preferably have experience in secondary functions and activities or have, for example, internship abroad.
  • You have good knowledge and experience with analytical methods and techniques (such as GLM, segmentation techniques, random forest, decision trees).
  • You have the ambition to develop programming skills (such as SQL, R, Python).
  • You are ambitious to assist in transforming our business into a leading, customer-focused and data-driven organization.
  • You have the passion for solving complex issues and presenting them.

Together with leading training and consulting firms in the Netherlands, we want to quickly become the best professional in financial services in Intelligence. You get a nice startup function and is trained in a multiannual program. You will receive ample guidance on your personal development. An internship in Europe, Asia or the US is one of the possibilities. You will work in a young and dynamic team with colleagues who can learn a lot from you. 

Knab offers active attention to your personal and professional development. At Knab, freedom and responsibility are paramount. This means that employees get a lot of space to take initiative and implement their own ideas. We find cooperation, performance and a good atmosphere more important than status or hierarchy. With us, much attention is paid to coaching and education. We give you the preconditions for your success.