Why would you like to work for NIBC's Facilities & Services?
For the Facility & Services department within NIBC we are looking for a new colleague in connection with the retirement by retiring two colleagues. Within the F & S department, the Service Desk has an important role in receiving and coordinating facility notifications. These are sometimes requests, complaints or wishes. In this dynamic operating environment, we are looking for a new colleague as a Service Desk employee.
First of all, you are responsible for handling the reports that arrive at the Service Desk, according to established procedures. The notifications arrive via email, phone, the Facility App or the physical F & S Service Desk. As a F & S employee Service Desk, you provide excellent service and provide you with the customer (colleague, visitor, external, supplier) in a friendly way. It is a matter of solution-oriented work and quick switching. You monitor progress and evaluate the handling of facility notifications.
What are you going to do?
Who are we looking for?
What do we offer you?
NIBC is a relatively small bank with a dynamic and informal culture. You will immediately make an impact on both the bank and its customers. As an employee of the Service Desk within NIBC, you get direct responsibilities, you are exposed to senior management and you will be given the opportunity to understand how a bank works. This is a unique opportunity to show and develop your talents. In addition, we nurture our enterprising and innovative culture by offering flexible devices and workplaces. This allows you to work wherever and when you want, which leads to a better performance and work / private balance.
NIBC is the bank of choice for decisive moments. Our Corporate Banking activities offer a combination of corporate finance & capital markets, financing and investing in the sectors Food, Agri, Retail & Health, Industries & Manufacturing, Infrastructure & Renewables, Commercial Real Estate, Oil & Gas Services, Shipping & Intermodal and Telecom, Media, Technology & Services. Consumer Banking offers residential mortgages in the Netherlands and online retail saving deposits in the Netherlands, Belgium and Germany via NIBC Direct.