IT Support Administrator

  • Blockchain
  • London, United Kingdom
  • Aug 01, 2017
Full time Information Technology

Job Description

For the first time in modern history, the 13 trillion dollar financial services industry is being modernized. Blockchain is at the forefront of this revolution. Our software is helping millions across the globe - from single individuals to the largest institutions - access a financial system that is open, accessible and radically more efficient.

We’re looking for an IT Support Administrator to support our growing London and New York City offices to a high standard. A successful candidate will have a customer service-oriented attitude with the ability to solve problems whilst setting key priorities.


  • Manage office LANs, wifi, video conference as well as user account administration
  • Minimise downtime of company systems
  • Support the setup and management of new and existing infrastructure (e.g. networks, firewalls, VPNs, routers, switches, VoIP devices)
  • Support and train users in their use of all company systems
  • Provide a comprehensive and timely support service to all employees
  • Upgrades to core networking (e.g. Inter-site connectivity, MPLS/VPN config)
  • Deploying software and upgrades to employee machines.
  • Happily provide IT support across the entire team


  • The foremost quality for this position or any position at Blockchain is integrity.
  • Experience with Unix-based operating systems.
  • In-depth knowledge TCP/IP, networking, routing, firewalls, Google Apps.
  • Superb fire-fighting and problem solving abilities
  • Confident, outgoing and whatever-it-takes attitude
  • Previous startup experience
  • Bachelor’s degree


  • Accessible office location in the heart of London (Shoreditch).
  • Unlimited vacation policy; work hard and take time when you need it.
  • Catered team lunch every Monday, Wednesday, and Friday.
  • Apple equipment.
  • Full-time salary based on experience and meaningful equity in an industry-leading company.


  • Resume or LinkedIn profile.
  • Most importantly, a GIF you really like.