Join the financial revolution!
Are you passionate about finance and want to make a real change? Join Kreditech and our team of over 300 professionals and become part of a transforming industry. From engineering, to design, to analytics, and collections, we do things differently and we reward great ideas, team work and persistence. We have a lot of work to do – and we want you to join us!
- Develop a set of best practices for existing collection tools: core collection system, predictive dialer, and others;
- Serve as Subject Matter Expert (SME) across multiple platforms, tools and processes;
- Closely partner with core teams and professions necessary to build a state-of-the-art set of collection tools: product & engineering, infrastructure, business intelligence, data science, risk, customer service, legal / compliance;
- Implement, document, and maintain collection strategies across;
- Manage the setup of existing customer contact media, outbound campaigns, remedial tools;
- Support HH Collection Management with operational tasks;
- Support technical escalations from local Collection teams, when needed;
- Provide feedback and expertise, to ensure most effective Collection.
- Background in managing software development projects for at least 4-6 years;
- Proven experience in designing and implementing effective and efficient business processes in cross-functional, ideally cross-country context;
- Expert in engaging with Engineering, business intelligence, IT infrastructure, product management, operations, compliance, legal;
- Capability of working effectively in an international working environment;
- Leadership and hands-on attitude in running these projects;
- Understanding of debt collection and digital economy;
- Understanding of customer and business perspective;
- You are passionate for your job and follow the trends in digital transformation of financial services/fintech;
- Knowledge of financial services process and technical stack is a plus;
- Education in Business/Banking, Product, Process Management, Business Operations, Computer Science or other related fields;
- Fluent in English.