We are expanding and looking for a highly-motivated Vice President of Customer Success (m / f)to Actively support our team in our Munich office.
You will be responsible for all direct customer related activities after contract signature, enabling a smooth onboard, fast ramp-up, high customer satisfaction, and increased customer value.
a provider-independent payment platform to create a seamless and efficient online payment experience for enterprises
With globalization, it is easy to expand into new markets. A new set of customers is just a few clicks away. But even though it is easier to reach customers from all around the world, it is getting harder to find a personal approach to all of them. Every customer group has its individual preferences and expectations, which call for a variety of payment methods. Businesses must be able to accept international credit cards, offer their customers the local payment methods, and thus connect to multiple PSPs. Building all these connections often creates complicated technical structures, which are hard to maintain and control.
optile’s payment platform helps e-businesses in creating a customer oriented payment structure. The adapter structure of the platform makes it easy to connect to any number of payment methods or payment partners. Additionally, business drastically reduces their technical expenses since they only need one implementation to optile’s platform.
To offer a seamless customer experience optile offers a solution for a single registration and one-click payment – optile X. Once customers registered in an app or website to buy something, their login data and payment details are securely saved and will be used for any related purchases.