Content and Communications Manager - 12 Month Contract

  • Prodigy Finance
  • Cape Town, South Africa
  • Oct 07, 2017
Full time Communication Content Marketing Marketing

Job Description

Prodigy Finance - Who we are

Prodigy Finance is a platform that enables financing for international postgraduate students at the world’s best universities, whilst delivering competitive financial and social returns to alumni, institutional and private investors.

This borderless and innovative model enables education loan financing to students from across the globe, whilst using predicted post-degree affordability rather than present-day salary. Since 2007, Prodigy Finance has processed over US$300 million through the platform to fund students from 118 nationalities, with exceptionally strong repayment rates.

Our team of 110 (and growing) is already truly global. Our head office is in London but the majority of the team is based in beautiful Cape Town. We also have an office in New York plus team members based across Europe and Asia.

We are funded by some of the best, pre-eminent institutions and entrepreneurs in the world.

Why this is an amazing opportunity

This role is perfect for an experienced, confident and results driven individual who thrives in a complex environment and who wants to supercharge their career by experiencing first-hand what it is like to be part of an energetic, extremely fast growing company.

We are a non-hierarchical, non-corporate team; this means that you are going to get exposure to all aspects of our business immediately. You’ll gain as much accountability as you can handle and have an influence on building the company.

The sense of impact and reward will be huge.  You will help to build a platform that helps to make a very real difference in the world.  The platform is complex - it has to be, because we make it possible for students from 150 countries to obtain the finance to fulfil their dream of studying at the world’s top universities and schools.  Be a part of delivering socially responsible financial services to the masses. 

Our team is very international and very sociable; you will interact with everyone in the business around the world on a regular basis.  Being an organisation that’s passionate about education; we place a high value on learning and personal growth, so you’ll have time to learn new skills in work time and at the company’s expense. 

Why join Prodigy Finance

  • Be a part of a pioneering global growth company
  • Experience the excitement and learn from being part of an incredibly fast-growing young company. No kidding - exponential growth. Happening right now
  • Be pivotal in scaling the business by identifying smart solutions and partners with tech at the heart of it
  • Enjoy the agility and flexibility offered by a startup culture. A sociable, relaxed and friendly work environment (with a serious coffee culture where you can wear shorts to work)
  • We will help you make your mark. Make a real impact on the business and experience a steep learning curve with huge opportunities to grow and develop
  • Gain an inside perspective on the functioning of a venture-backed Fintech startup, backed by top VCs, learn day-to-day management and build functional expertise
  • Build a platform that helps to make a very real difference in the world 

What you will do in the role

We are looking for a Content & Communications Writer with 3-5 years’ experience to support our Head of PR & Communications.

Your time will be split between content and communication development (60%), content strategy/project management (10%) and email marketing (30%).

Your key focus will be our significant international student audience.

Specific responsibilities are:

  • Content management; contact point for ideas and brainstorming, commissioning as well as writing articles, maintaining content calendar, publishing content, monitoring comments, and keyword management alongside Digital Marketing team.
  • Manage freelancers and researchers outside of the business to produce content.
  • Work with our relevant partners (across the student and investment audience) and identify content needs that can be met by Prodigy Finance, and how it can fit in our strategy.
  • Copywriting duties such as proofreading wider business comms, writing communications and emails to borrowers/students/partners, reviewing documents and writing social media posts.
  • Case studies; working with ambassador and community team to write and own case studies process.
  • Social media; working with the wider marketing team to supplement content for specific campaigns or news, ensuring it ties in with brand-wide activity. While scheduling posts will not be one of your main tasks, you should have a strong grasp on how social media channels operate and be able to step in as needed.
  • Assist with email content creation for the investor and student marketing teams, operations team and business development. In particular, drawing learnings from results and implementing findings to improve messaging.

What you need to be great at

  • Team player with the ability to establish positive working relationships across various functions. You understand that the whole is greater than the sum of the parts.
  • Passionate about customer experience, you strive for a platform that makes its customers smile and want to refer friends and family.
  • Driven, energetic and ambitious and not afraid to get your hands dirty. You have strong attention to detail, and the ability to switch between the big picture and day to day operations.
  • Biased to action; create ideas, think outside the box, be a problem solver and solution finder, be proactive, use initiative to develop and improve.
  • Able to diagnose issues, find the necessary data, analyse the alternatives, and engage in a methodical problem solving process.
  • Aligns and prioritises actions and resources in advance to achieve the best possible outcomes.
  • Start-up DNA; resilient, 80/20, carpe diem, gets things done, adaptable to change, huge capacity for hard work in a relentlessly fast paced environment.

Who we are looking for; track record must haves

  • Experience in content creation/management and/or marketing/communications management.
  • Experience writing features or blogs for a brand or publisher.
  • Strong copywriting skills, customer centric, with a portfolio of writing to demonstrate your ability.
  • Excellent grammar and written English.
  • A pro at using Microsoft Office.
  • Great stakeholder management. 

Experience that would be nice to have (but we’ll trade off if everything else fits)

  • Start-up experience. Sometimes the earth moves beneath your feet at Prodigy Finance so you've got to be comfortable with ambiguity, able to wear lots of hats, and adapt easily as you set up processes and frameworks for us to grow into. If you haven’t worked in a start-up before, you need to show us that you have a real desire and potential to be successful in a young, high-growth, non-corporate company.
  • International audience. Would be great if you have created content which targets an international audience
  • Experience working in financial services or compliance regulated environment.

Do you want to be our next Content and Communications Manager? Here’s what to do now:

If this sounds exciting and you'd like to have an informal chat, get in touch below and tell us why you want to work at Prodigy Finance.