Prodigy Finance - Who we are
Prodigy Finance is a platform that enables financing for international postgraduate students at the world’s best universities, whilst delivering competitive financial and social returns to alumni, institutional and private investors.
This borderless and innovative model enables education loan financing to students from across the globe, whilst using predicted post-degree affordability rather than present-day salary. Since 2007, Prodigy Finance has processed over US$300 million through the platform to fund students from 118 nationalities, with exceptionally strong repayment rates.
Our team of 110 (and growing) is already truly global. Our head office is in London but the majority of the team is based in beautiful Cape Town. We also have an office in New York plus team members based across Europe and Asia.
We are funded by some of the best, pre-eminent institutions and entrepreneurs in the world.
Why this is an amazing opportunity
This role is perfect for an Operations and Customer Service professional who thrives in a complex environment and who wants to supercharge their career by experiencing first-hand what it is like to be part of an energetic, extremely fast-growing startup.
We are a non-hierarchical, non-corporate team; this means that you are going to get exposure to all aspects of our business immediately and be able to take on as much accountability as you can handle.
The sense of impact and reward will be huge. You will help to build a company that helps students from more than 100 countries to obtain the finance to fulfil their dream of studying at the world’s top universities and schools.
Our team is very international and very sociable; you will interact with everyone in the business around the world on a regular basis. Being an organisation that’s passionate about education; we place a high value on learning and personal growth, so you’ll have time to learn new skills in work time and at the company’s expense.
Why join Prodigy Finance
What you will do in the role
Our origination team focuses on the progress of student applications moving through our loan application process, via the Prodigy Finance platform. We are responsible for ensuring that each applicant moves through the process smoothly and all the necessary details are accurate and on time. We are looking for a self-starter who is able to support our students on a contract basis between the hours of 13h00 and 22h00.
At certain points in the year, the volume of applications is massive, but our targets on quality and customer service remain uncompromisingly high. We partner with some of best schools in the world, so our customer protocols have to work across all geographies and for all student bodies.
Specific responsibilities are to:
What you need to be great at
Who we are looking for; track record must haves
Experience that would be nice to have (but we’ll trade off if everything else fits)
The Prodigy Finance fit; attributes which run true in everyone at Team Prodigy
To be an A player at Prodigy Finance, you need to possess – in spades - the following attributes:
Innovative + Smart
Be curious enough to want to know more, think out the box, maybe even break the box, show initiative and be smart about it to find implementable, impactful solutions.
International + Accountable
Push yourself to be better every day. Work with others across the world, be resilient, add value and then hold yourself accountable. Encourage and celebrate each other.
Energetic + Fun
Sense of humour = survival. Bring energy and fun. Wear your heart on your sleeve. Work hard and find the time to play. We’re in this together.
Do you want to be our next Customer Support Specialist? Here’s what to do now:
If this sounds exciting and you'd like to have an informal chat, get in touch below and tell us why you want to work at Prodigy Finance.
Prodigy Finance’s global platform enables aspiring international students to gain access to postgraduate education at top-ranked schools whilst delivering market rate returns and social benefits to investors