We’re looking for a Technical Project Manager with technical know-how to manage and advise our enterprise customers. As a crucial member of Tinks Enterprise Team you will work closely with partner Banks and Financial Institutions throughout the entire application lifecycle. In your role, you will advise them during the planning phase of new projects, manage the implementation of our solutions and support them when they have our systems operating in production. As a champion for the Tink Solution you will challenge and support our current and future customers, and while doing so, shape the future of Retail Banking.
The Technical Project Manager (TPM) functions as part of the Tink Enterprise team to ensure enterprise customer success in building applications and services around the Tink solution. The TPM assists the customer by providing technical advice on the full line of Tink services and the customer’s architecture while supporting strategy questions, project planning and implementation management, as well as potential ongoing operational issues. TPM's are engaged at the account level in providing recommendations and proactive advice through all phases of the implementation lifecycle.
In order to be successful in this role, you must possess customer facing skills that enable you to represent Tink well within a customer’s organization. You know how to facilitate discussions with senior personnel, and do so well based on your own knowledge or by leveraging the expertise of your colleagues, regardless if it is architectural decisions, incidents, trade-offs, best practices, or risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges. You have a strong ability to lead projects and ensure stakeholder alignment. In this role, you will also act as the voice of the customer within Tink to escalate problems and to drive prioritization of business needs for our customers.
Tink will automatically collect, categorize and analyze your finances across all your different banks, credit cards and other financial accounts.