Supplier Implementation Project Manager

  • Tradeshift
  • Kuala Lumpur Malaysia
  • Oct 25, 2017
Full time Developer Information Technology

Job Description

Founded in 2010, Tradeshift is the world’s largest business commerce platform that connects buyers and sellers. Tradeshift connects over 1.5 million companies across 190 countries, processes over half a trillion USD in transaction value yearly, and has a marketplace containing 28 million SKUs. It offers solutions for procure to pay, supplier engagement and financial services, and enables companies and partners to build custom or commercial apps on its business commerce platform. Tradeshift is headquartered in San Francisco, with offices in Copenhagen, New York, London, Paris, Stockholm, Munich, Suzhou, Chongqing, Tokyo, Sydney, Bucharest and now Kuala Lumpur!    Our Supplier Implementation Project Managers are core to Tradeshift's network growth.  They work closely with our customers, their suppliers, and cross functionally with our Supplier Mapping Engineers to achieve seamless integration to our platform.  You will work side by side with some of the biggest brands in the world integrating their suppliers and  acting as the primary point of communication.  If you are looking for a role that is fast paced, will challenge you to grow, this is a place for you to come.   Supplier Implementation PM Team: Our team sits within Tradeshift’s Supplier Success Organization. We’re the team that’s on the ground, making sure all of our supplier users are brought onto the platform in a professional and timely manner. We are looking for people that are proactive, know how to build relationships, gain commitment, manage projects, drive deadlines, deliver technical implementations and are ready do what is needed to ensure our users are rapidly enabled.   We believe in empowerment and ownership by every member of our team. Each individual is autonomous, but expected to follow a process and work in the interest of our users and the platform.  The scope of this role starts at the initial engagement presenting our solution and ends when the supplier is live on the platform. You will be a conduit that will coordinate across departments and do what is needed on a daily basis to keep our users engaged and on the path to a live integration.


What you will be doing:

    • You will take 100% ownership for all integration within your assigned portfolio of supplier users
    • Collaborating with our Mapping Engineers and Customer Success Managers, you will be responsible for the fulfilment of each project in hand and within the timelines set for each campaign
    • You’ll need to balance your work schedule by coordinating multiple integrations on the behalf of several customers at once
    • Achieve all quotas and deadlines for completing each integration case
    • Drive the success of our users and keep them on track by familiarizing them with the Tradeshift platform, provide them with the best solutions and services to drive their success on Tradeshift
    • Work across our global teams to test, debug, and coordinate mission critical changes that are needed to ensure your suppliers are successfully integrated
    • Plan and work with our supplier users to formulate the most appropriate and timely solution for their integration project
    • Provide technical assistance to integrating suppliers and continuously find ways to improve and streamline the our services provided and the user experience

About you:

    • You have a Bachelor's degree in Business, Technology or Computer Science; or 1-2+ years working for the tech industry
    • Sales and/or Project Management experience
    • Strong prioritization and collaboration skills
    • Highly motivated to over achieve against targets
    • Excellent communication, presentation and highly refined interpersonal skills
    • Business level in written and verbal English, + other major Asian language
    • Experience with transfer protocols like SFTP, FTPS, API’s and e-commerce processes would be an advantage


Culture & Perks:     Tradeshift is a very special place. What makes and keeps us special is our people and how we work together. Our culture was formed from day one when three Danes poured their heart and soul into creating a platform that could connect every business in the world. We expect each employee to approach their job at Tradeshift with the same amount of pride and passion and embody the Tradeshift culture that makes us the best company in history.   At the center of Tradeshift’s values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work they’re doing we offer a number of perks and benefits, including: - Ambitious international startup - Career and professional development opportunities - Flexible hours - Fully paid mobile phone - A competitive compensation and benefits package