Technical Integration Engineer

  • Tradeshift
  • Kuala Lumpur Malaysia
  • Oct 25, 2017
Full time Information Technology

Job Description

Founded in 2010, Tradeshift is the world’s largest business commerce platform that connects buyers and sellers. Tradeshift connects over 1.5 million companies across 190 countries, processes over half a trillion USD in transaction value yearly, and has a marketplace containing 28 million SKUs. It offers solutions for procure to pay, supplier engagement and financial services, and enables companies and partners to build custom or commercial apps on its business commerce platform. Tradeshift is headquartered in San Francisco, with offices in Copenhagen, New York, London, Paris, Stockholm, Munich, Suzhou, Chongqing, Tokyo, Sydney, Bucharest and now Kuala Lumpur!    Our Technical Integration Engineers are core to Tradeshift's process and work closely with our customers, their suppliers, and cross functionally throughout our organization to achieve success and win for our users.  You will work side by side with some of the biggest brands in the world integrating their supplier networks acting as the primary point of communication.  If you are looking for a role that is fast paced, and will challenge you to grow, this is a place for you to come.    Our Supplier Integration Services Team ( within Tradeshift’s Support Organization): We’re the team that’s on the ground, making sure all of our users are getting everything they can out of the Tradeshift platform. We are looking for people that are inherently curious, know how to build relationships, manage projects, architect and deliver technical implementations and are ready do what is needed to ensure our users are enabled to succeed.    We believe in empowerment and ownership by every member of our team. Each individual is autonomous, but expected to be present in the interest of our users and the platform.  The scope of the support team starts at the initial engagement of the product and extends through the life cycle of every account, and the challenges they will face. You will bridge the communication gap cross functionationaly within Tradeshift and do what is needed daily to keep our users alive and engaged.


What you will be doing:

    • You are the owner of the technical implementation of the integration assigned to you including all aspects of the technical side of the project as well as co-ownership of the delivery of the implementation and fulfillment of the project in hand and commitments around it
    • You will be responsible for coordinating multiple integratIons on the behalf of several customers and suppliers at once
    • Drive the success of our users and keep them on track by familiarizing them with the Tradeshift platform, provide them with the best solutions and services to drive their success on Tradeshift
    • Work across our global teams to test, debug, and coordinate mission critical changes that are needed to ensure your suppliers are successfully integrated
    • Plan and architect end-to-end integrations solutions based on pre-built detailed business process descriptions and technical capabilities
    • Provide technical assistance to integrating suppliers and continuously find ways to improve and streamline the our services provided and the user experience

About you:

    • You have a Bachelor's degree in Business, Technology or Computer Science; or 1-2+ years of relevant work experience in SaaS support or software integration
    • Strong prioritization and collaboration skills
    • Experience with transfer protocols like SFTP, FTPS as well as with use of APIs
    • Experience with CSV, XML, EDI or any other type of document business standards
    • Highly data-driven mindset and a passion for analytics
    • Excellent communication and presentation skills, highly refined interpersonal skills
    • Business level in written and verbal English, + German or French is a plus


Culture & Perks:     Tradeshift is a very special place. What makes and keeps us special is our people and how we work together. Our culture was formed from day one when three Danes poured their heart and soul into creating a platform that could connect every business in the world. We expect each employee to approach their job at Tradeshift with the same amount of pride and passion and embody the Tradeshift culture that makes us the best company in history.   At the center of Tradeshift’s values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work they’re doing we offer a number of perks and benefits, including: - Ambitious international startup - Career and professional development opportunities - Flexible hours - Fully paid mobile phone - A competitive compensation and benefits package