Trainee in Customer Service / Operations

  • Vaamo
  • Frankfurt, Germany
  • Oct 29, 2017
Full time Customer Service

Job Description

What is vaamo?

vaamo is one of the leading companies in Germany for online investment. vaamo offers established financial institutions and service providers, as well as financial advisers, the ability to quickly and easily offer digital investment solutions - depending on the requirements of both own and third-party brand. The solutions are provided in an uncomplicated and flexible way as Software-as-a-Service (SaaS). Well-known institutes like Santander, 1822direkt and N26 already use this service. In addition to the successful B2B business, vaamo also offers digital asset management directly to end customers.

Your tasks:
  • Independent answering and documentation of written and telephone customer inquiries
  • Independent implementation and monitoring of settlement processes, eg processing of securities account opening orders and transaction orders
  • Control of the order processing of our partner bank
  • Support in the preparation of relevant reports
  • Of course we make coffee ourselves ;-)
Your (ideal) profile:
  • You are committed and want to make a difference
  • Your way of working is characterized by a high level of independence, reliability and responsibility
  • You think in solutions and not in problems
  • You think analytically and are still creative
We offer you:
  • Close cooperation in a very experienced and successful team
  • Flat hierarchies and short decision paths
  • Open and transparent communication
  • And the most important thing: Great people, for the high performance and fun in no case onerepresent
  • Outstanding candidates have the chance of a full-time acquisition!