Product Manager – Open Banking

  • Zopa
  • London, United Kingdom
  • Mar 25, 2022
Full time Product Manager

Job Description

At Zopa, we’re shaping the future of finance.   We offer simple loans and smart investments that help people take control of their finances and do more with their money. In the 12 years we’ve been in business, we’ve helped more than 60,000 people lend over £2 billion to 246,000 UK consumers.   And our journey’s only just beginning. In November 2016 we announced our plans to build a next generation bank so that we can bring a greater range of smart, ethical finance products to even more people.   It's a steep road, but we're excited about the challenges ahead. What's more – we're ready for them. Instead of sitting in departmental silos, we work in cross-functional teams centred around customer needs. It lets us collaborate more. Use data smarter. Move faster, innovate, and build better products. These teams are supported by operations teams that deliver award-winning customer service.   About the role   As Zopa embarks on its next chapter, with more products and more customers than ever before, we are on the lookout for a technology-focused product manager who will get excited about building the Open Banking infrastructure to help us make money fair and simple. Success will require a deep understanding of APIs, a keen interest in regulation and how it can help us, and working well with lots of people from different departments (including legal, compliance, and InfoSec). Ultimately, you'll be responsible for shipping code that allows us to make the most of Open Banking - whether in a personal finance management tool or for making better lending decisions.   This is a super exciting role for anyone who's been following Open Banking, who loves APIs, and who wants to play a part in actually making the possibilities real for consumers. This person will report to the Head of New Products.


What you'll do day-to-day:

    • Develop and own the roadmap for the product
    • Lead and motivate the team building Zopa's Open Banking product(s)
    • Take a big role in the ongoing hiring of the team (even if you haven't hired heavily before, we'll help and coach you on how to do this)
    • Run the agile process for your team ultimately ship code
    • Work closely with other product teams to help them understand and utilise your new Open Banking service in their own world
    • Engage with the regulatory conversation around Open Banking / PSD2: understand what is being discussed, and if needed, prepare feedback on behalf of Zopa
    • Stretch goal: Help Zopians understand the Open Banking / PSD2 regulations and how they could be game changing

What you’re probably like:

    • Deeply passionate about improving financial services and creating the best place for money
    • Detail oriented, with an inquisitive mind, and strong structure in your thinking
    • Technically minded, you understand APIs, can probably read code and have maybe dabbled in front end development 
    • Execution focused, you get strategy but know it’s only as valuable as its execution
    • On top of market trends and what’s going on in financial services, especially Open Banking
    • Able to switch from creative to decision-making mode and vice versa quickly
    • Good at motivating and inspiring the people working with you to not settle for “OK”
    • Thorough, low-ego, pragmatic, and enjoy working with and learning from different functions

Some things we'd like to see evidence of in your application:

    • Proven experience and skills in product management
    • Experience in working with development teams, ideally running an agile process
    • Highly analytical and data-driven with strong technical skills (whether it's advanced Excel, Python, or SQL)
    • Strong empathy - especially with customers, but also with colleagues and your team
    • Bonus points for Open Banking / PSD2 know-how and experience
    • Enjoys keeping lots of plates spinning at once, and communicating clearly