At Zopa, we’re shaping the future of finance.
We offer simple loans and smart investments that help people take control of their finances and do more with their money. In the 12 years we’ve been in business, we’ve helped more than 60,000 people lend over £2 billion to 246,000 UK consumers.
And our journey’s only just beginning. In November 2016 we announced our plans to build a next generation bank so that we can bring a greater range of smart, ethical finance products to even more people.
The Collections Team are a specialised team within Zopa's highly recommended customer services, assisting with the earliest stages of borrower arrears to maximise the recovery of new arrears cases. As a Collections or Recoveries Officer, you will provide collections and administrative support to the Collections Manager, with the opportunity for the expansion and development of this role in the future.
What it looks like to be a Collections/Recoveries Agent at Zopa
Making outbound calls daily to discuss repayment of the borrower’s outstanding arrears