Network Engineer

  • Zopa
  • London, United Kingdom
  • Nov 12, 2017
Full time Information Technology

Job Description

At Zopa, we’re shaping the future of finance.   We offer simple loans and smart investments that help people take control of their finances and do more with their money. In the 12 years we’ve been in business, we’ve helped more than 60,000 people lend over £2 billion to 246,000 UK consumers.   And our journey’s only just beginning. In November 2016 we announced our plans to build a next generation bank so that we can bring a greater range of smart, ethical finance products to even more people.   Role Overview   We are seeking a proactive, innovative and bright Network Engineer with finance experience to join the team responsible for the company's technical infrastructure encompassing office, co-location and Cloud sites.    As a Network Engineer you will be responsible for the design, implementation and support of network solutions to meet the company’s business needs. Additionally, you will be required to keep abreast of emerging technologies and innovations to ensure we stay agile and to help maintain our market position for time to market delivery; designing solutions to facilitate automated deployment and managing the network elements of major projects to deploy or upgrade existing infrastructure. You'll also measure network performance, implement network security and design solutions for implementing network interconnects to allow the company to utilise third party services.   You'll be working closely with other infrastructure, software engineering and business units, to ensure the 24/7 operations and availability of our consumer facing services. Out of office hours on-call is required on a rota basis, to ensure issues are attended to swiftly. Fantastic Central London office with a creative professional yet friendly, collaborative and social environment. 


Key responsibilities

    • Thorough understanding of enterprise network technologies and how they fit into a financial company's technical infrastructure
    • Proven hands-on network engineering & operations experience including Cisco, F5, Juniper, Palo Alto
    • CCNP or higher (CCIE and/or CISSP highly valued)
    • Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
    • Solid understanding of the OSI or TCP/IP model
    • Hands-on experience with monitoring, network diagnostic and network analytics tools
    • University degree in Computer Science or a related subject or 5 years Cisco/Juniper experience.
    • Experience of working with scripts and utilising device APIs to automate common network tasks
    • Be an expert on incident calls, enabling trouble shooting and Incident resolution in a timely manner
    • Assist in the creation of RunBooks for product support and operations
    • 09:00 to 17:30 weekdays, plus out of hours via On-call, providing 24/7 support.


    • Excellent succinct but detailed communication skills, written and verbal
    • Keeps a cool head under pressure
    • Excellent interpersonal, influencing skills, interacting appropriately with technical and business resources, driven but courteous
    • Understanding of Enterprise Architecture, on-prem and cloud IT environments
    • Strong analytical/fault finding/diagnostics/trouble-shooting skills
    • Methodical approach to problem solving and attention to detail
    • Flexible and ‘can-do’ attitude
    • Effective time management skills; with the ability to work on multiple tasks simultaneously, prioritizing tasks, shifting priorities, fluctuating workloads, deadline pressures
    • Degree level education or equivalent experience
    • ITIL experience
    • Collaborative team member with strong communication and interpersonal skills
    • Have a massive focus on customer experience and service
    • Strong technical competencies resulting from previous working experience at expert level within an IT operational or support environment.
    • Experience of Amazon Web Services and/or Google Cloud Platform
    • Virtualisation, containers, Kubernetes knowledge and experience desired