IT Support Specialist

  • Venmo
  • New York, NY, United States
  • Mar 25, 2022
Full time Information Technology

Job Description

About Us

Venmo was founded on the principles of breaking down the intimidating barriers around financial transactions to make them intuitive, friendly, and even fun. And it worked: people love sending money with Venmo, and we’re growing by leaps and bounds!

But we’re only just getting started. We want to take that magic of sending money with Venmo and cascade it into every place where people use money. That means connecting people to their money in the most intuitive and fun way possible, then connecting people with each other. Users already love Venmo, but we know there are lots of things we haven’t thought of to make the experience of using Venmo even more delightful and valuable. All that’s going to take a lot of figuring out. Let’s figure it out together!

The Role 

We’re looking for someone who can maintain our office infrastructure to keep everyone happy and productive. You will:

  • Support OS X and Windows users (e.g. software installs and VPN troubleshooting)
  • Provision, manage, and repair of employee's laptops
  • Enforce best practices of office IT security
  • Provision and support of VOIP telephony and telepresence equipment
  • Support wired and wireless networks
  • Create documentation for frequently asked questions
  • Asset management and procurement

Requirements

  • Proficient at the command line
  • Passion for open source software
  • Familiarity with the tenets of Unix philosophy
  • Knowledge of identity management / authentication systems (LDAP/Radius)