IT Infrastructure Administrator

  • Appway
  • Zürich, Switzerland
  • Dec 07, 2017
Full time Information Technology

Job Description

Our new IT Infrastructure Administrator at Appway supports the needs of Appway's server infrastructure systems, and the IT needs of its employees. They work directly with other server and service owners to operate servers and systems both in-house and in the cloud. In this role, together with the Appway IT Team, you will be responsible for building and operating a secure and flexible IT infrastructure. You will be responsible for the installation, configuration, and repair of desktop systems and the creation and maintenance of comprehensive User Guidelines and documentation. Success in this role means you are also able to continuously identify areas of improvement through the research of new solutions and technologies that improve the stability, availability and performance of Appway’s IT systems.


Are you the perfect fit for Appway?

    • You are friendly and customer service oriented, you like to work with people and you excel at solving problems - you are eager to apply these skills to support Appway’s IT needs
    • Reliable and able to work independently, you take great pride in the quality of your work, ensuring that it performs and meets the technical and functional requirements
    • You are able to prioritize and manage your tasks and projects given to you self sufficiently and you do manage your time well
    • You have excellent communication skills and you have facilitated and managed complex  IT projects  

Main Responsibilities:

    • Responsible for IT infrastructure in our office in Zurich
    • Operate and support Appway’s global IT infrastructure
    • Analyze and resolve helpdesk request and system errors
    • Work on local and global IT infrastructure projects
    • Responsible for the installation, configuration, and repair of desktop systems, the creation and maintenance of comprehensive user guidelines and documentation
    • Research and evaluate new solutions and technologies


    • Apprenticeship/degree in computer science or similar qualification and at least 3 years of work experience
    • Certificate in Server Systems (MCSA, MCSE) and Networking Security or equivalents desired
    • Good knowledge of current client and server operating system (windows, osx, linux) and their hardware
    • A deep understanding of web technologies (e.g. TCP/IP, WAN/LAN, DNS) and network system
    • Familiarity with cloud systems (IAAS, SAAS, Office 365, AWS)
    • Experience with phone systems (VOIP) and mobile phones
    • Fluent English, additional languages are an asset


[Bonus] Experience in script languages and web technologies (GUI, HTML, JavaScript, XML)