Writer (Brand & Comms)

  • Stripe
  • San Francisco, CA, United States
  • Aug 01, 2017
Full time Design

Job Description

Design at Stripe:

Stripe’s mission is to increase the GDP of the internet and we think that building an internet business is a problem rooted in code and design, not finance. We also believe that there are far too many barriers to doing business on the internet and that the opportunities to do it are not equally distributed throughout the world. To break down those barriers and make the opportunities available to anyone, we’re designing the future of tools and infrastructure for starting, running, and scaling an online business—from anywhere in the world. That’s where you come in: we’re looking for a diverse set of designers of many disciplines, skills, backgrounds, and specialties to join our small (but growing!) team in San Francisco.

The design team works across most projects at Stripe—from our brand voice and websites to events, web and mobile products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences.

Learn more about how the design team works and who you’d work with.

You will:

  • Work with design, marketing, sales, and executive teams to craft the words that define the benefits, features, and value of Stripe across to our users
  • Communicate complex product features and benefits by taking a user-friendly and global approach
  • Structure and write content for product and launch material—websites, blog posts, white papers, presentations, and everything in-between
  • Work on product and feature naming, product education, and other content
  • Create, maintain, and implement style guides and shared nomenclature across Stripe
  • Help other your colleagues at Stripe write more and better by providing tips and feedback on how to best use the Stripe voice

You may be fit for this role if you:

  • Can achieve the right balance between interesting and approachable prose that doesn’t devolve into nonsensical airport poster sloganeering
  • Can embrace the technical nature of Stripe and our products, and not attempt to unduly consumerize the enterprise
  • Are relentlessly user focused
  • Can edit existing writing or create from scratch with input from stakeholders
  • Can understand the Stripe tone of voice and help us augment it
  • Can write long and short form
  • Can work in a company full of writers where nobody “owns” writing
  • Are flexible and have a keen eye for detail in your work

You should include these in your application:

  • A link to your online portfolio
  • Your CV or LinkedIn profile
  • A few words about why Stripe is interesting to you