Product Manager

  • Real Matters
  • Markham, ON, Canada
  • Jan 03, 2018
Full time Product Manager

Job Description

As a Product Manager you are at the pulse of innovation and effectively turn great ideas into awesome products. You are the kind of person who is seeking a position that is focused, creative, dynamic and take ownership & pride in all that you do. The successful candidate will be responsible for developing product strategy, gathering and prioritizing product requirements, technical specifications, and working closely with cross-disciplinary staff to execute the delivery of the product and ensure goals are met. As a Product Manager, you are an excellent communicator, and have a proven ability to lead and launch web based products & services.


  • Collaborate with internal business units to understand business goals & objectives
  • Generate product plans that consider relevant customer requirements and future initiatives
  • Lead the creation of innovative product features and become the champion of your product vision
  • Collaborate, manage and facilitate various meetings with business units to prioritize and solution requirements
  • Define and document product strategy & requirements for product features, as well as defining and tracking metrics critical to the success of the initiative
  • Focus on product excellence almost as much as process excellence and can play a major role in user research, design brainstorming, and product decisions.
  • Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial and technical goals
  • Serve as the product owner on Agile/SCRUM development teams, managing the product backlog, including prioritization and management of solutions
  • Compile and analyze data to evaluate success, challenges and opportunities
  • Provide input to functional teams on resource negotiation, managing workload, and setting schedule
  • Understand and explain from a technical perspective existing functionality, as well as future requirements, related to the product(s)
  • Conduct competitive analysis relative to feature sets, underlying technology, product workflow, usability, etc. to establish differentiation and feature/benefit statements
  • Apply usability principles and best practices design to specify user interfaces that enhance the end user experience.
  • Provide written status reports to senior management regarding project status, task, and issues/risks
  • Communicate with clients and provide them with status updates on current projects and related aspects
  • Support the Technical Operations team in the triage & troubleshooting of production concerns
  • Participate in the deployment process of new software releases
  • Contribute to a team culture of ownership, accountability, respect, and partnership
  • Have the technical chops to keep up with a fast-paced discussion about system architecture.

Skills and Expertise Required

  • Product management or equivalent experience, with a track record of delivering web based products & services
  • Ability to understand technical architecture of complex and scalable web applications
  • Passion for designing simple, intuitive user experiences
  • Technical knowledge in the areas of SaaS based systems, preferably transaction platforms, web service protocols (REST, SOAP), databases (MySQL), database UI tools, and various communication protocols
  • Fluent in Agile development practices with extensive experience leading Agile development teams
  • Must be comfortable and experienced with influencing and negotiating for priorities with senior leadership as well as technical teams
  • Strong communication, client facing and presentation skills using PowerPoint & BI tools (e.g. QlikView, MicroStrategy, etc)
  • Able to effectively manage clients and their expectations
  • Able to work under pressure and meet deadlines
  • Proficient in Excel, Visio, PowerPoint

Optional Skills and Expertise

  • Mortgage appraisal background an asset
  • Certified Scrum Product Owner
  • Knowledge of: XML formats, MISMO
  • Strong project management experience

Education and Training Required

  • Undergraduate degree or equivalent, Computer Science degree preferred
  • 4+ years managing, defining and building SaaS based products
  • 4+ years of technical experience, ideally as a Technical / System Business Analyst